Motability Scheme at Browne & Day Ford Londonderry

5.0
Rating 5.0
(28 reviews)
08:00 - 18:00 08:00 - 19:00 08:00 - 18:00 08:00 - 19:00 08:00 - 18:00 09:00 - 14:00Closed Today

Contact information

Address
Hilltop Garage
4 Main Street
Claudy BT47 4HR
GB
Phone Number
Call Browne & Day Ford Londonderry on 028 7133 8234
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 19:00 08:00 - 18:00 08:00 - 19:00 08:00 - 18:00 09:00 - 14:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 19:00
Wednesday08:00 - 18:00
Thursday08:00 - 19:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
SundayClosed

Motability Scheme specialists:

  • Arlene Moore
  • David Robinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 14:00
SundayClosed

Motability service specialists:

  • Emma South
  • Shannon Carlin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Browne & Day Ford Londonderry

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Browne & Day Ford Londonderry

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Browne & Day Ford Londonderry can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Browne & Day Ford Londonderry on 02871338234 to make an appointment with our Motability specialist.

Reviews at Browne & Day Ford Londonderry

  • Rating 5.0
    First class service
    Response from Browne & Day Ford Londonderry
    Thank you James for your review. We're thrilled to see that you enjoyed your visit at Browne & Day .
  • Rating 5.0
    Fabulous service
    Response from Browne & Day Ford Londonderry
    Thank you very much Patrick for taking the time to leave this great feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Kind regards, Many thanks B&D
  • Rating 5.0
    Excellent service as always and David is a pleasure to deal with as always too he’s a credit to the ford team
    Response from Browne & Day Ford Londonderry
    Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    David was an absolute gentleman and explained everything so well thank you
    Response from Browne & Day Ford Londonderry
    Hi Nyree, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that David receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Great place to deal with Motability
    Response from Browne & Day Ford Londonderry
    Hello Hugh B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    David was excellent. He gave us a warm welcome when we arrived and made us feel very welcome. He was very knowledgable and nothing was a bother. We are looking forward to getting our new car and will hopefully return in the future for other cars.
    If there is one thing that I can suggest.. I was there through the motability scheme. I think conversations regarding this should be discussed in a more confidential environment. I and perhaps other motability customers may feel embarrassed discussing this in the show room. Perhaps a separate office is more appropriate? There were a few people around and the words PIP and motability were being used and I felt a little uncomfortable. Perhaps other customers don’t mind but it’s something maybe management needs to consider.
    I want to reiterate how good David was and continues to be. He is keeping us updated with every step and we appreciate that. This is nothing to do with him, and I look forward to continuing to deal with him regarding our new car.
    Response from Browne & Day Ford Londonderry
    Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service.

    I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the our management team who will look into your concerns in more depth. Thanks you for your feedback and thank you again for your review!
  • Rating 5.0
    Great customer service David
    Response from Browne & Day Ford Londonderry
    Hi Hugh, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that David receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Excellent customer service from both Arlene and David very knowledgeable about the my new vehicle
    Response from Browne & Day Ford Londonderry
    Thank you so much for your kind words! We are so happy to hear that Arlene and David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    First class service everytime
    Response from Browne & Day Ford Londonderry
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good service
    Response from Browne & Day Ford Londonderry
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent customer service and attention to detail
    Response from Browne & Day Ford Londonderry
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    Great people, very helpful
    Response from Browne & Day Ford Londonderry
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent customer service, very helpful.
    Response from Browne & Day Ford Londonderry
    Hello Gardiner M.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services.
  • Rating 5.0
    Brilliant support and customer service thank you so much
    Response from Browne & Day Ford Londonderry
    Thank you for your kind comments. We are so happy to hear you had such a great experience.
  • Rating 5.0
    David was a pleasure to deal with, as always.
    Response from Browne & Day Ford Londonderry
    Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent
    Response from Browne & Day Ford Londonderry
    Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The service I received throughout my whole process was excellent from start to finish and could not be happier
    Response from Browne & Day Ford Londonderry
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you - David
  • Rating 5.0
    David was a great help and he is so welcome and explain everything brilliant
    Response from Browne & Day Ford Londonderry
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks -David-
  • Rating 5.0
    Excellent as usual
    Response from Browne & Day Ford Londonderry
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you - David -
  • Rating 5.0
    Brilliant great customer service
    Response from Browne & Day Ford Londonderry
    Thank you for the great review and the feedback on the our customer service, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. David

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