Motability Scheme at TrustFord Craigavon

4.9
Rating 4.9
(210 reviews)
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today

Welcome to TrustFord Craigavon

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Craigavon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Craigavon on 02838294702 to make an appointment with our Motability specialist.

Contact information

Address
2 Highfield Grove
Craigavon BT64 3AE
GB
Phone Number
Call TrustFord Craigavon on 028 3829 4702
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Trevor Forster
  • Stephen Stewart
  • Ashley Lowry
  • Harry Armstrong
  • David Coulter
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Brian Wilson
  • Colin Mcateer
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Craigavon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Craigavon

  • Rating 5.0
    Very helpful
    Response from TrustFord Craigavon
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    GreaT service and well looked after
    Response from TrustFord Craigavon
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very professional from start to finish, with the video explaining everything very helpful and satisfying that your vehicle has been serviced to a very high standard
    Response from TrustFord Craigavon
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    My experience with trust ford Craigavon was excellent, very helpful and friendly. Would definitely recommend
    Response from TrustFord Craigavon
    Thank you so much for your kind words! We are so happy to hear that TrustFord Craigavon was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good very helpful Stephen was very good
    Response from TrustFord Craigavon
    Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very friendly and helpful. Couple of problems need to sort
    Response from TrustFord Craigavon
    Thank your for your review Gordon, We are glad our colleagues were helpful and friendly.
  • Rating 5.0
    All good thanks
    Response from TrustFord Craigavon
    Thank you for your high star rating.
  • Rating 5.0
    Helped with everything I needed top class totally recommend them and will recommend them to anyone 👍
    Response from TrustFord Craigavon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Ashley was great to talk to. Very knowledgeable
    Response from TrustFord Craigavon
    We pride ourselves on our customer services. Thank You Jacqueline
  • Rating 5.0
    Very good and so happy I had a courtesy car booked there was none there for me and then they decided to give me one of the driver one of their workers cars. This is a second time this is happened to me overall very good
    Response from TrustFord Craigavon
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    There notability department very good .they go out of there way
    Response from TrustFord Craigavon
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Stephen in Motability sales was a real gentleman. He explained all queries and arranged our new car in less than a week. Great service all round
    Response from TrustFord Craigavon
    Hi Andrew, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stephen receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Good service
    Response from TrustFord Craigavon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Stephen in mobility was absolute gentleman. Very helpful.
    Response from TrustFord Craigavon
    Hi Michael, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Stephen, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    The young fellow Stephen was lovely he answered all my questions and listened to me was and explained all to me highly recommend
    Response from TrustFord Craigavon
    Hi Jacqueline, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stephen receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 1.0
    Would not recommend trust Ford terrible customer service
    Response from TrustFord Craigavon
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    First class
    Response from TrustFord Craigavon
    We pride ourselves on our customer services and are so happy to hear your enjoyed your visit. Thank you
  • Rating 5.0
    Very friendly people looked after me
    Response from TrustFord Craigavon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very efficient and courteous staff.
    Response from TrustFord Craigavon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Staff very helpful & informative. This is my 1st time with motability & Paula & Steven made everything so clear. Lovely people
    Response from TrustFord Craigavon
    Hi Carmel, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paula and Steven receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet

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