Motability Scheme at TrustFord Craigavon

4.9
Rating 4.9
(40 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Craigavon

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Craigavon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Craigavon on 02838342424 to make an appointment with our Motability specialist.

Contact information

Address
2 Highfield Grove
Craigavon BT64 3AE
GB
Phone Number
Call TrustFord Craigavon on 028 3834 2424
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Carole Ertekin
  • Tiago Souto
  • Andrew Setterfield
  • Paula Currie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Denver Black
  • Colin Mcateer
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Craigavon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Craigavon

  • Rating 5.0
    Both visits were excellent. From the hospitality and the lovely lady who made a fuss over my Grandson. All staff were extremely helpful and friendly. Now have a new car šŸ˜Š Dealt with Joanne and Trevor with Josh taking me for my test drive.
    Response from TrustFord Craigavon
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    Great customer service and fantastic personal service face to greet you on arrival also very professional service video
    Response from TrustFord Craigavon
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you Janet
  • Rating 5.0
    Paula was pleasant & very helpful. Very efficient at her job & was a pleasure to deal with.
    Response from TrustFord Craigavon
    Hi Aaron, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paula receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Great customer service with a friendly smile and handover. Would highly recommend.
    Response from TrustFord Craigavon
    Hi Kenneth, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Paula, my mobility advisor was excellent! She was professional, was knowledgeable & able to give all information that I needed. Aside from that she was very pleasant & amiable. Thank you so much for a 1st class experience.
    Response from TrustFord Craigavon
    Hi Jennifer, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paula receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Cheryl was amazing, explained everything in detail, and even phoned the next day to see had I any issues, she was very friendly and pleasant, I had a great experience, nothing too much trouble
    Response from TrustFord Craigavon
    Hi Lillian, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Cheryl, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great customer service & very pleasant salesperson Paula Currie in Craigavon. Wouldn't pass Paula by when looking for another car.
    Response from TrustFord Craigavon
    Hi Reginald, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Paula, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great friendly service
    Response from TrustFord Craigavon
    Hi Matthew, Thank you for your high star rating. Kind Regards Janet
  • Rating 5.0
    Great costumer service
    Response from TrustFord Craigavon
    Hi Martin, thank you for taking the time to leave us this great review, it is great to hear that you enjoyed your handover experience with TrustFord, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great service ,
    Response from TrustFord Craigavon
    Hello Matthew G.. Thank you for taking the time to leave us a review about your visit. Many thanks Janet
  • Rating 4.0
    Well I have to say when I went to order my new car I was really disappointed to see Carol was no longer there and the new girl has a lot to live up to.
    Average customer service compared to what Iā€™m used to in dealing with ford.
    Response from TrustFord Craigavon
    Hello Philip W.. Thank you for taking the time to leave us a review about your visit. Your comments will be passed to the management. Kind Regards Janet
  • Rating 5.0
    Very good
    Response from TrustFord Craigavon
    Hi Simon, Thank you for your high star rating. Janet
  • Rating 5.0
    Excellent service, very straight forward. Cheryl was a pleasure.
    Response from TrustFord Craigavon
    Hi Fergal, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Cheryl, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    I had a great experience getting my new car. The girl who helped me was so professional and extremely nice and made me very comfortable.
    Response from TrustFord Craigavon
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    The service I received was absolutely lovely the mobility lady was wonderful and very professional mr t keenan.
    Response from TrustFord Craigavon
    Hi Thomas, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with TrustFord, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great service would recommend Ford mobility anytime nice to have a personal assistant from Chyrill
    Response from TrustFord Craigavon
    Hi Sandra, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Chyrill, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great service and nice people to deal with
    Response from TrustFord Craigavon
    Hi Karen We're thrilled to see that you enjoyed your visit at Craigavon, Janet
  • Rating 5.0
    Very good
    Response from TrustFord Craigavon
    Hello Simone L.. Thank you for taking the time to leave us a review about your visit. Janet
  • Rating 5.0
    Great customer service
    Response from TrustFord Craigavon
    Hello Thomas K.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great customer service my vehicle was dealt with when I arrived. I knew exactly what would be happening and when I would be contacted to collect my car
    Response from TrustFord Craigavon
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
Displaying reviews 1 - 3 out of the 20 most recent
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