Motability Scheme at TrustFord Craigavon

4.9
Rating 4.9
(261 reviews)
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Craigavon

Motability Scheme at TrustFord Craigavon

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Craigavon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Craigavon on 02838294702 to make an appointment with our Motability specialist.

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Contact information

Address
2 Highfield Grove
Craigavon BT64 3AE
GB
Get directions
Phone Number
Call TrustFord Craigavon on 028 3829 4702
028 3829 4702
028 3829 4702
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Stephen Stewart
  • Ashley Lowry
  • Harry Armstrong
  • David Coulter
  • Sam Dowds
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Brian Wilson
  • Colin Mcateer
  • Margaret Duff
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Craigavon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Craigavon

  • Rating 5.0
    I give a 5 star because Harry who delt with us explained the whole process well and explained in great detail about the features in the car and answered evey question I had, also in great detail.
    Response from TrustFord Craigavon
    Dear Paula H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Harry provided you with a detailed and informative experience. It's great to know that he was able to answer all your questions and explain the features of the car thoroughly. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with the Motability Scheme at TrustFord Craigavon. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    Ashley was amazing from start to finish very professional in fact the whole team where fantastic
    Response from TrustFord Craigavon
    Dear Kathleen W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Ashley and the entire team made such a positive impression during your experience with us at TrustFord Craigavon. Providing professional and exceptional service is our top priority, and it’s incredibly rewarding to know that we met your expectations.

    Your kind words and perfect rating are greatly appreciated, and they motivate us to continue delivering the best service possible. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    TrustFord Craigavon Team
  • Rating 5.0
    From start to finish Stephen was brilliant, explained everything and was great in getting me the car I wanted. Would defo use again. 😊
    Response from TrustFord Craigavon
    Hello Jemma,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Stephen provided you with such a brilliant experience and was able to help you find the car you wanted. Your kind words and perfect rating mean a lot to us, and we're delighted to know that you would choose to use our services again. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Craigavon!

    Best regards,
    The Motability Scheme Team at TrustFord Craigavon
  • Rating 5.0
    Stephen was great at ford all details explained and well understood
    Response from TrustFord Craigavon
    Hello Heather,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Stephen was able to provide you with a clear and comprehensive experience at TrustFord Craigavon. It's fantastic to know that all the details were well explained and understood. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience with our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    Stephen was absolutely excellent. Nothing was too much. He went over and above to ensure we understood the scheme as it was our first time using it. He showed us all around the car and how to use everything.
    Response from TrustFord Craigavon
    Dear Mary L.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Stephen provided you with excellent service and went above and beyond to ensure you felt comfortable and informed about the Motability Scheme. It's wonderful to know that he was able to guide you through the features of your new car and make your first experience with us a positive one.

    Your feedback is incredibly valuable, and we will be sure to pass on your kind words to Stephen. We are committed to providing exceptional service to all our customers, and your review reaffirms the hard work we put into achieving that goal.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    TrustFord Craigavon Team
  • Rating 5.0
    No issues what so ever, great help and excellent service from Harry and Sam. Delighted with the new car
    Thanks
    Response from TrustFord Craigavon
    Hello Clare,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with Harry and Sam and that you are delighted with your new car. Providing great service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at TrustFord Craigavon
  • Rating 5.0
    David from trust ford craigavon was excellent. Explained every detail and helped with what car suited my needs best.
    Response from TrustFord Craigavon
    Hello Stephanie M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that David provided you with excellent service and was able to assist you in finding the car that best suits your needs. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Craigavon.

    Best regards,

    The Motability Scheme Team at TrustFord Craigavon
  • Rating 5.0
    Excellent service..
    Response from TrustFord Craigavon
    Hello James,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service during your visit to TrustFord Craigavon. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    David was an excellent help very informative and courteous.
    Response from TrustFord Craigavon
    Hello Louis,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that David was able to assist you effectively and that you found his service both informative and courteous. Providing excellent customer service is our top priority, and it's always rewarding to know when we've achieved that goal.

    Your feedback is greatly appreciated and will be shared with David and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Craigavon.

    Best regards,

    TrustFord Craigavon Team
  • Rating 5.0
    Excellent 5 stars
    Response from TrustFord Craigavon
    Dear Viviane V.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had an excellent experience with us at TrustFord Craigavon. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts in providing quality service and mobility solutions are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    TrustFord Craigavon Team
  • Rating 5.0
    Steven was very helpful kept in contact and let me know how everything was going
    Response from TrustFord Craigavon
    Hello Leanne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Steven was able to assist you effectively and keep you informed throughout the process. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with our team at TrustFord Craigavon. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    Stephen was great took his time and made us feel important
    Response from TrustFord Craigavon
    Dear Anne M.,

    Thank you so much for taking the time to share your experience with us at TrustFord Craigavon. We are thrilled to hear that Stephen provided you with such excellent service and made you feel valued. Your feedback is incredibly important to us, and it’s wonderful to know that Stephen’s efforts made a positive impact on your visit. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    TrustFord Craigavon Team
  • Rating 5.0
    He done a great job. A gentleman.Very efficient.
    Response from TrustFord Craigavon
    Hello Martin S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Craigavon. It's great to know that you found our service efficient and that our staff treated you with the professionalism and courtesy you deserve. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    Vg
    Response from TrustFord Craigavon
    Hello Mark B.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with us at TrustFord Craigavon. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    Excellent sales adviser! Thank-you.
    Response from TrustFord Craigavon
    Hello Martin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our sales adviser. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Craigavon.

    Best regards,
    The Motability Scheme Team at TrustFord Craigavon
  • Rating 5.0
    Ashley was brilliant
    Response from TrustFord Craigavon
    Dear Philip C.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Ashley provided you with brilliant service during your visit to TrustFord Craigavon. Your feedback is incredibly valuable to us, and it’s always a pleasure to know that our team is meeting your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    TrustFord Craigavon Team
  • Rating 5.0
    Super friendly young gentleman, great in conversation and great in explanation, I don't think I could have dealt with anyone better, top marks to Harry.
    Response from TrustFord Craigavon
    Hello Andrew M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear about your positive experience at TrustFord Craigavon and that Harry was able to assist you so effectively. It's always our goal to provide exceptional service, and we're delighted to know that Harry made such a great impression. Your kind words and top marks are truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    All good very helpful staff
    Response from TrustFord Craigavon
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Craigavon.

    Best regards,
    The Motability Scheme Team at TrustFord Craigavon
  • Rating 5.0
    Brilliant as always
    Response from TrustFord Craigavon
    Hello Seth,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was brilliant as always. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The TrustFord Craigavon Team
  • Rating 5.0
    Quick, easy service. We were kept up to date and given a rough estimate of finishing time which was accurate. The video explained all well and it was an efficient collection too.
    Response from TrustFord Craigavon
    Dear Charlotte S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a quick and easy experience with our service at TrustFord Craigavon. It's great to know that our efforts to keep you informed and provide accurate estimates were appreciated. We're also glad that the video explanation was helpful and that the collection process was efficient for you.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,

    [Your Name]
    TrustFord Craigavon Team

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