Motability Scheme at TrustFord Mallusk
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Mallusk
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Mallusk can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Mallusk on 02890123254 to make an appointment with our Motability specialist.
Contact information
Address
31 Mallusk Road
Newtownabbey BT36 4PP
GB
Phone Number
Call TrustFord Mallusk on 028 9012 3254
028 9012 3254
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Angela Giffin
- Charlotte Walker
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Lucy Frampton
- Joanna Donnelly
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Mallusk
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Mallusk
- Rating 5.0Feb 5, 2026The staff where so friendly and helpful. Would high recomm them.
- Rating 5.0Feb 5, 2026Very friendly service, car was returned on time.Response from TrustFord MalluskFeb 6, 2026Dear Catherine
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and that your car was returned on time. At TrustFord Mallusk, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 4, 2026Absolutely amazing with me and my friend helped me with any info I needed also helped me with picking the best car for us,thank you Angela xResponse from TrustFord MalluskFeb 5, 2026Dear Christine,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you and your friend had a positive experience with us at TrustFord Mallusk. Angela will be delighted to know that she was able to assist you in finding the perfect car and provide you with all the information you needed. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 4.0Feb 2, 2026It was okResponse from TrustFord MalluskFeb 2, 2026Hello Dorothy,
Thank you for taking the time to leave us a review. We're glad to hear that your experience with us was satisfactory. Your feedback is important to us, and we always strive to improve our services. If there's anything specific you think we could do better or if you have any further comments, please feel free to let us know. We hope to see you again soon at TrustFord Mallusk.
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Feb 2, 2026Angela was marvellous as usual. Very knowledgeable about her products and so helpful. Goes above and beyond every time.Response from TrustFord MalluskFeb 2, 2026Dear Maureen
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Angela. Her dedication to providing knowledgeable and helpful service is something we truly value, and it's great to know she consistently goes above and beyond for our customers. Your feedback is incredibly important to us, and we are delighted to have met your expectations. We look forward to welcoming you back to TrustFord Mallusk in the future.
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Jan 26, 2026Excellent customer service , Angela could not have done anymore for me .Response from TrustFord MalluskJan 26, 2026Dear Margaret
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service, and that Angela was able to assist you so well. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we could meet your expectations.
At TrustFord Mallusk, we strive to provide the best service possible, and feedback like yours encourages us to continue our efforts. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The TrustFord Mallusk Team - Rating 5.0Jan 23, 2026Absolutely amazing. Very helpful and friendly.Response from TrustFord MalluskJan 26, 2026Dear Carrie-louise
Thank you so much for your wonderful review! We are thrilled to hear that you found our service to be helpful and friendly. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best experience possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Mallusk.
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Jan 20, 2026Very nice answered all my questions and more .friendly just very nice all roundResponse from TrustFord MalluskJan 22, 2026Hello Elizabeth,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at TrustFord Mallusk. It's great to know that all your questions were answered and that you found our team friendly and helpful. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Jan 20, 2026Angela was brilliant the whole way through the process. Knowledgeable, informative and so helpful.Response from TrustFord MalluskJan 20, 2026Dear Catherine
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Angela provided you with an exceptional experience throughout the process. Her knowledge and helpfulness are qualities we greatly value, and it’s fantastic to know they made a positive impact on your experience with us.
Your feedback is incredibly important to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Mallusk.
Best regards,
Janet
TrustFord Mallusk Team - Rating 5.0Jan 15, 2026The dealer was very nice and Angela was very helpful and make you feel comfortable aResponse from TrustFord MalluskJan 15, 2026Dear Elizabeth
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience at TrustFord Mallusk and that Angela was able to make you feel comfortable during your visit. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.
Best regards,
The TrustFord Mallusk Team - Rating 5.0Jan 8, 2026Great 👍Response from TrustFord MalluskJan 8, 2026Hello Charles,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at TrustFord Mallusk. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Jan 6, 2026Very helpful and good communicationResponse from TrustFord MalluskJan 8, 2026Hello Kenneth,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our communication helpful and that you had a great experience with us at TrustFord Mallusk. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Dec 29, 2025Excellent! Very friendly and knowledgeableResponse from TrustFord MalluskDec 29, 2025Hello Dawn,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team friendly and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know when we've achieved that. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Mallusk.
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Dec 22, 2025Very helpful and friendly,relaying information clearly. Lovely girl,very professional.Response from TrustFord MalluskDec 22, 2025Hello Stephen
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at TrustFord Mallusk to be helpful and friendly. It's great to know that we were able to relay information clearly and meet your expectations. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Dec 22, 2025Very friendly and a very easy processResponse from TrustFord MalluskDec 22, 2025Hello Lorraine
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and the process easy. Our team at TrustFord Mallusk is dedicated to providing the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Dec 17, 2025Fantastic staff Angela was so helpful, this is my second car from her would recommend her all the timeResponse from TrustFord MalluskDec 18, 2025Hello Steven,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Angela was able to assist you so effectively and that you had a positive experience with us once again. It's always a pleasure to see returning customers like yourself, and your recommendation means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Dec 16, 2025Was told car wouldn’t be ready until 2pm but got a lovely phone call just after 12pm to say it was done and ready to pick up. Was told they needed to order a part in but it wouldn’t be here until after Christmas and ended up getting a call today to say the part arrived so the part will be fitted tomorrowResponse from TrustFord MalluskDec 16, 2025Hello Joanne,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with TrustFord Mallusk exceeded your expectations. It's great to know that we were able to get your car ready earlier than anticipated and that the part arrived sooner than expected. We always strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Dec 12, 2025Angela was professional yet personable. She spent a lot of time showing all the fabulous features features by of the Kuga and answering any questions.Response from TrustFord MalluskDec 12, 2025Dear Susan
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Angela was able to provide you with a professional and personable experience while showcasing the features of the Kuga. It's great to know that she was able to answer all your questions and make your visit enjoyable. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Mallusk Team - Rating 5.0Dec 8, 2025Angela was great at trust ford mallusk took us through all the steps, everything we needed and kept us updated regularly and was just overall a really good experienceResponse from TrustFord MalluskDec 8, 2025Hello Vanessa,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Angela provided you with such a positive experience at TrustFord Mallusk. Keeping our customers informed and ensuring they have everything they need is a top priority for us, and it's fantastic to know Angela delivered on that promise.
Your kind words and perfect rating mean a lot to our team, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme at TrustFord Mallusk.
Best regards,
Janet
TrustFord Mallusk Team - Rating 5.0Dec 4, 2025A pleasent experience,the lady was very helpful and explained everythingResponse from TrustFord MalluskDec 4, 2025Hello Sean,
Thank you so much for taking the time to share your experience with us at TrustFord Mallusk. We are thrilled to hear that you had a pleasant experience and that our team member was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Mallusk Team
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful. Your recommendation means a lot to us, and we are delighted that you had a positive experience at TrustFord Mallusk. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team