Motability Scheme at TrustFord Mallusk

4.8
Rating 4.8
(489 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Mallusk

Motability Scheme at TrustFord Mallusk

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Mallusk can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Mallusk on 02890123254 to make an appointment with our Motability specialist.

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Contact information

Address
31 Mallusk Road
Newtownabbey BT36 4PP
GB
Get directions
Phone Number
Call TrustFord Mallusk on 028 9012 3254
028 9012 3254
028 9012 3254
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Angela Giffin
  • Matthew Moreland
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Marc Mccabe
  • Emma Jackson
  • Joanna Donnelly
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Mallusk

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Mallusk

  • Rating 5.0
    A pleasent experience,the lady was very helpful and explained everything
    Response from TrustFord Mallusk
    Hello Sean,

    Thank you so much for taking the time to share your experience with us at TrustFord Mallusk. We are thrilled to hear that you had a pleasant experience and that our team member was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Angela who was in charge of us was absolutely amazing helping us pick the car and kept us up to date while waiting for it to be delivered and phoned us on the day of arrival on pick up day she sat us down and sorted all the paper work out in no time and then took me to my car and give me a run down of everything inside can't recommend her enough
    Response from TrustFord Mallusk
    Hello Jay-lee

    Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Angela provided you with exceptional service and made the process of choosing and receiving your car smooth and enjoyable. It's great to know that she kept you informed throughout and ensured everything was in order on the pick-up day. Your kind words and recommendation mean a lot to us and to Angela.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Very helpful and great service all round Angela was very welcoming
    Response from TrustFord Mallusk
    Hello Gordon,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful and that you had a great experience with us at TrustFord Mallusk. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Excellent everything was explained in detail . Angela was very polite, efficient and very experienced in her job which made the transaction very easy and enjoyable.
    Response from TrustFord Mallusk
    Hello Roberta,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was excellent and that Angela was able to assist you so effectively. It's great to know that everything was explained in detail and that the transaction was both easy and enjoyable for you. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Angela. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Angela was fantastic through the whole process and put us at ease as it was our first time going through the mobility process .
    Response from TrustFord Mallusk
    Hello Cody,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Angela was able to make your first time going through the mobility process a positive and comfortable one. Providing excellent service and support is our top priority, and it's wonderful to know that Angela succeeded in putting you at ease.

    Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Angela and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at TrustFord Mallusk.

    Best regards,

    Janet
    TrustFord Mallusk Team
  • Rating 5.0
    Angela was fantastic very knowledgeable and was able to put me at ease with all my questions

    Response from TrustFord Mallusk
    Dear Joan M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Angela was able to assist you effectively and make you feel at ease with all your questions. Providing knowledgeable and reassuring service is something we strive for, and it's fantastic to know that Angela delivered this for you.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue offering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Angela is very helpful patient and understanding.
    Response from TrustFord Mallusk
    Dear Bridget M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Angela was able to assist you with such helpfulness, patience, and understanding. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best possible experience for our customers. If there's anything else we can do for you, please don't hesitate to reach out.

    Warm regards,

    The TrustFord Mallusk Team
  • Rating 5.0
    Staff were friendly and helpful, I was sent a video giving a health check on the car. Very good
    Response from TrustFord Mallusk
    Hello Raymond,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff friendly and helpful, and that you appreciated the video health check on your car. It's wonderful to know that we could provide you with a 5-star experience. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    I found my experience very pleasant
    Response from TrustFord Mallusk
    Hello Jay-lee C.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found your visit to TrustFord Mallusk pleasant. Your positive feedback and perfect rating mean a lot to our team, and we're delighted to have met your expectations.

    If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    No other words but just brilliant
    Response from TrustFord Mallusk
    Dear Michele H.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service brilliant. Your feedback is incredibly important to us, and it motivates our team to continue providing the best experience possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Angela was lovely she made the process feel to easy and relaxed specially for me being this my first time with the mobility scheme , she also keeps me updated about the delivery of the car I would definitely recommend
    Response from TrustFord Mallusk
    Dear Kalim Y.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Angela made your first time with the Motability Scheme easy and relaxed. It's wonderful to know that her efforts to keep you updated about your car delivery were appreciated. Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Angela is knowledgeable and so helpful.
    Response from TrustFord Mallusk
    Dear Catherine D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Angela was able to assist you with her knowledge and helpfulness. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at TrustFord Mallusk. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Angela was very good and it was a pleasure dealing with her throughout the whole process
    Response from TrustFord Mallusk
    Hello David O.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Angela provided you with excellent service and made the process a pleasure for you. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Angela and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at TrustFord Mallusk
  • Rating 5.0
    It was fantastic service from Angela at Trustford she sourced the exact car we wanted and had it ready for collection way before the due date. Couldn't of asked for more. 10/10
    Response from TrustFord Mallusk
    Hello Craig,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Angela was able to provide you with fantastic service and find the exact car you wanted ahead of schedule. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    They where amazing and very helpful
    Response from TrustFord Mallusk
    Hello Michele,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team amazing and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Mallusk.

    Best regards,
    The Motability Scheme Team at TrustFord Mallusk
  • Rating 5.0
    Excellent service. Staff were very friendly and confident. Everything was explained fully making an very smooth transaction.
    Response from TrustFord Mallusk
    Hello Roberta,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at TrustFord Mallusk. Our staff takes great pride in providing friendly and confident service, and it's fantastic to know that everything was explained to your satisfaction, ensuring a smooth transaction.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    TrustFord Mallusk Team
  • Rating 5.0
    Angela was very professional and resasuuring. Nothing was too much. Answered all my questions and welvomed ne back any time for snother yest drive
    Response from TrustFord Mallusk
    Dear Joan M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Angela at TrustFord Mallusk. It's great to know that she was able to provide you with professional and reassuring service, answering all your questions and making you feel welcome. We strive to ensure that every visit is as pleasant and informative as yours was. We look forward to welcoming you back for another test drive anytime. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Excellent no problems at all angel slways is the best ,she helps you every step of the way and it’s pleasant always
    Response from TrustFord Mallusk
    Hello Paul I.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at TrustFord Mallusk. Angel is indeed a valuable member of our team, and we're delighted to know she was able to assist you every step of the way. Your kind words and perfect rating mean a lot to us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Mallusk Team
  • Rating 5.0
    Fantastic service and great staff
    Response from TrustFord Mallusk
    Hello Allan G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service and found our staff to be great. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Mallusk.

    Best regards,
    The Motability Scheme Team at TrustFord Mallusk
  • Rating 5.0
    :
    Response from TrustFord Mallusk
    Dear Fleur A.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at TrustFord Mallusk. Our team is dedicated to providing the best service possible, and your feedback is incredibly encouraging.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Mallusk Team

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