Motability Scheme at TrustFord Mallusk
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Mallusk
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Mallusk can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Mallusk on 02890123254 to make an appointment with our Motability specialist.
Contact information
Address
31 Mallusk Road
Newtownabbey BT36 4PP
GB
Phone Number
Call TrustFord Mallusk on 028 9012 3254
028 9012 3254
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Julie Prentice
- Angela Giffin
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Marc Mccabe
- Emma Jackson
- Joanna Donnelly
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Mallusk
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Mallusk
- Rating 5.0Apr 16, 2025.
- Rating 5.0Apr 8, 2025Great service from the team at Ford Mallusk.Response from TrustFord MalluskApr 9, 2025Hello Lorna. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 29, 2025fabResponse from TrustFord MalluskMar 31, 2025Hello Ruaidhri. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 29, 2025GreatResponse from TrustFord MalluskMar 31, 2025Thank you for your high star rating.
- Rating 3.0Mar 28, 2025Given different reasons from different period as to why my car was kept in for 2 days not 1. Changed brake discs and car didn't stop properly twice after collection, maybe air in brakes? I feel the car should have not been sent out with brakes not working correctly.Response from TrustFord MalluskMar 28, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
- Rating 5.0Mar 24, 2025Julie was great help and explained everything cheers johnResponse from TrustFord MalluskMar 25, 2025Thank you so much for your kind words! We are so happy to hear that Julie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 24, 2025Was well looked after by Angela who made the overall experience so easy and quick! Thank youResponse from TrustFord MalluskMar 24, 2025Hi Makenzie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Angela receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Mar 24, 2025Such an easy process Angela was fantastic!Response from TrustFord MalluskMar 24, 2025Thank you so much for your kind words! We are so happy to hear that Angela was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 18, 2025They couldn’t be nicer they were so goodResponse from TrustFord MalluskMar 18, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 18, 2025Very friendly and helpful staff 👍Response from TrustFord MalluskMar 18, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 17, 2025Absolutely fantastic , so helpful nothing was a problem and went above and beyond. Angela was brilliant. I couldn’t ask for anything moreResponse from TrustFord MalluskMar 18, 2025Hi Michelle thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Angela receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Mar 14, 2025Very goodResponse from TrustFord MalluskMar 14, 2025Hello Lisa-jayne. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 12, 2025Angela was friendly, informative and helpful in showing us all aspects of our vehicle. We couldn't have asked for a better advisor.Response from TrustFord MalluskMar 13, 2025Hi Heather, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Angela, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 24, 2025Angela was amazing in every way possible showing me everything about my new car checked to make sure my chair fitted in lovely lady thanks AngelaResponse from TrustFord MalluskFeb 24, 2025Hi Jane, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Angela receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Feb 18, 2025Very helpfull and professionalResponse from TrustFord MalluskFeb 18, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 18, 2025WonderfulResponse from TrustFord MalluskFeb 18, 2025Thank you for your high star rating.
- Rating 5.0Feb 17, 2025Excellent service at reception and over the phone.Response from TrustFord MalluskFeb 17, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 15, 2025Job done no fuss.
Friendly staffResponse from TrustFord MalluskFeb 17, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet - Rating 5.0Feb 13, 2025Angela is a wonderful help and assistance with dealing with getting your new car very kind and caring as alwaysResponse from TrustFord MalluskFeb 14, 2025Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Angela and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 1.0Feb 10, 2025Not collected as appointment made,had to make new appointment no information given about what work was carried out and vehicle returned dirty not cleaned.Response from TrustFord MalluskFeb 11, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
Thank you so much for taking the time to leave us a review and for giving us a perfect 5.0 rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at TrustFord Mallusk. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team