Motability Scheme at TrustFord Mallusk

4.9
Rating 4.9
(401 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today

Welcome to TrustFord Mallusk

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Mallusk can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Mallusk on 02890123254 to make an appointment with our Motability specialist.

Contact information

Address
31 Mallusk Road
Newtownabbey BT36 4PP
GB
Phone Number
Call TrustFord Mallusk on 028 9012 3254
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Julie Prentice
  • Angela Giffin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Marc Mccabe
  • Emma Jackson
  • Joanna Donnelly
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Mallusk

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Mallusk

  • Rating 5.0
    Happy with the whole experience
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant job
    Response from TrustFord Mallusk
    Hello Kenneth T.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Fast service happy customer
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very good service well pleased.
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    All everyone is very professional good at keeping you informed would I go back yes
    Response from TrustFord Mallusk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great as usual, many thanks
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I have been dealing with Angela and she has been fantastic. The process was made very simple and well explained to myself. I was guided through every step of the journey so far and has been a great experience.
    Response from TrustFord Mallusk
    Hi Matthew, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Angela receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Knowledgeable friendly rep
    Would highly recommend
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great. Went on time car was returned on time. Service guys were great. No issues. Gery good to deal with.
    Response from TrustFord Mallusk
    Hello Eric, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Lovely people to chat to and my service ran smoothly
    Response from TrustFord Mallusk
    We are delighted to hear that you had a positive experience at TrustFord Mallusk
  • Rating 5.0
    Very good
    Response from TrustFord Mallusk
    We pride ourselves on our customer service and thank you for your kind review Paul
  • Rating 5.0
    Did all the scheduled work plus a service. Very helpful and cheerful as always.
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Organised and efficient
    Friendly
    Professional
    Response from TrustFord Mallusk
    Hello Kristian, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Very well please and very well taking care off
    Response from TrustFord Mallusk
    Thank you so much for your kind words! We are so happy to hear that TrustFord Mallusk were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service and broke everything down for me to understand
    Response from TrustFord Mallusk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Perfect quick and easy service
    Great Staff
    Everything was excellent
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Staff were really helpful and polite. I had a pleasant experience on my visit.
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service! Kind regards, Leanne.
  • Rating 5.0
    Fantastic service from Danny very explanatory video. Girl on reception brilliant too.
    Response from TrustFord Mallusk
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Danny and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    They did amazing work and were so quick.
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very helpful
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!

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