Motability Scheme at TrustFord Mallusk

4.9
Rating 4.9
(338 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Mallusk

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Mallusk can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Mallusk on 02890837700 to make an appointment with our Motability specialist.

Contact information

Address
31 Mallusk Road
Newtownabbey BT36 4PP
GB
Phone Number
Call TrustFord Mallusk on 028 9083 7700
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Julie Prentice
  • Angela Giffin
  • Andrew Ball
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Marc Mccabe
  • Emma Jackson
  • Joanna Donnelly
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Mallusk

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Mallusk

  • Rating 5.0
    Nothing but a five star review here!
    Angela was absolutely brilliant from start to finish and made the whole process so easy getting me the car of my dreams.
    Response from TrustFord Mallusk
    Hi Leah, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Angela receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Helpful and friendly as always
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very easy and made me feel at ease as it was my first time
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    It was a delight ,the staff were wonderful
    Response from TrustFord Mallusk
    Hi Dorothy, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Mallusk, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Excellent customer service and fantastic friendly efficient and professional staff.
    Response from TrustFord Mallusk
    Hello Stephen, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Very good service of the car and good customer service
    Response from TrustFord Mallusk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Fast and efficient service as usual
    Response from TrustFord Mallusk
    Thank you for the great review and the feedback on TrustFord Mallusk, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    It was excellent service 5 stars
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All round good experience with Angela Griffin and very helpful
    Response from TrustFord Mallusk
    Hi Michael, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Angela, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Everything went really smoothly friendly staff
    Angela explained everything and showed us how to use new ford pass and explained all the features of the new car
    Response from TrustFord Mallusk
    Hi Catherine, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Angela, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Brilliant friendly staff
    Response from TrustFord Mallusk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great experience well looked after by all concerned
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great service
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    No issues at all - smooth experience
    Response from TrustFord Mallusk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    really good and fast
    Response from TrustFord Mallusk
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Super service staff so helpful
    Response from TrustFord Mallusk
    Hello Ryan C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great well looked after
    Response from TrustFord Mallusk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Angela Griffen was extremely helpful and had excellent customer service. Made the experience good and couldn't help any better
    Response from TrustFord Mallusk
    Hi Michael, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Angela, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    was a great service lots of good information
    Response from TrustFord Mallusk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very nice and friendly and easy to choose a car called up once and get my car in a week
    Response from TrustFord Mallusk
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet

Similar Motability Scheme dealers