Motability Scheme at TrustFord Mallusk
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Mallusk
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Mallusk can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Mallusk on 02895686409 to make an appointment with our Motability specialist.
Contact information
Address
31 Mallusk Road
Newtownabbey BT36 4PP
GB
Phone Number
Call TrustFord Mallusk on 028 9568 6409
028 9568 6409
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Angela Giffin
- Charlotte Walker
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Lucy Frampton
- Joanna Donnelly
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Mallusk
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Mallusk
- Rating 5.0Feb 26, 2026.Angela was an outstanding sales representative
.her information about electric vehicles was second to none
.Angela was very considerate and understanding
.her recommendation on our needs for the car were extremly useful
.if we are ever buying a car we will always go to Angela
.first class service - Rating 5.0Feb 26, 2026Was very helpful and explained everything each step of of the processResponse from TrustFord MalluskFeb 26, 2026Dear Carol
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service helpful and that everything was clearly explained throughout the process. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Mallusk.
Best regards,
Janet
Motability Scheme Team
TrustFord Mallusk - Rating 5.0Feb 25, 2026ExcellentResponse from TrustFord MalluskFeb 25, 2026Dear Lynda
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at TrustFord Mallusk. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 25, 2026Excellent serviceResponse from TrustFord MalluskFeb 25, 2026Hello Orlaith
Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you received excellent service at TrustFord Mallusk. Our team is dedicated to providing the best experience for our customers, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 22, 2026Very helpfulResponse from TrustFord MalluskFeb 23, 2026Dear Irene
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At TrustFord Mallusk, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 19, 2026Great service kept in touchResponse from TrustFord MalluskFeb 19, 2026Hello Michael,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that we were able to keep in touch effectively. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 18, 2026Extremely pleasant and very helpful and professionalResponse from TrustFord MalluskFeb 18, 2026Hello Laura
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service extremely pleasant, helpful, and professional. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.
At TrustFord Mallusk, we strive to provide the best possible experience for our customers, and your kind words are a testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme with us.
Best regards,
Janet
TrustFord Mallusk Team - Rating 5.0Feb 12, 2026Angela at Trust Ford Mallusk was absolutely wonderful from start to finish. She explained everything clearly .Response from TrustFord MalluskFeb 12, 2026Dear Norman
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear about your wonderful experience with Angela at TrustFord Mallusk. It's great to know that she was able to explain everything clearly and provide you with excellent service from start to finish. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Angela and the team.
We look forward to serving you again in the future.
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 10, 2026Very polite and friendly and didn’t have to wait too long. Perfect as alwaysResponse from TrustFord MalluskFeb 10, 2026Hello Gary,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service polite and friendly, and that you didn't have to wait too long. It's always our aim to provide a perfect experience for our customers, and your feedback lets us know we're on the right track. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Mallusk!
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Feb 9, 2026Great communication through the process. Always pleasant and knowledgeable.Response from TrustFord MalluskFeb 9, 2026Hello David
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with our team at TrustFord Mallusk. It's wonderful to know that our communication and knowledge met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 7, 2026As I was waiting on the car, it was very quick in getting sorted. Very pleasant staff with no complaints. No problems at all.Response from TrustFord MalluskFeb 8, 2026Hello Andrew
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at TrustFord Mallusk. Our team takes great pride in providing quick and efficient service, and it's fantastic to know that you found our staff pleasant and your visit problem-free.
Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 5, 2026The staff where so friendly and helpful. Would high recomm them.Response from TrustFord MalluskFeb 6, 2026Dear Margaret
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful. Your recommendation means a lot to us, and we are delighted that you had a positive experience at TrustFord Mallusk. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 5, 2026Very friendly service, car was returned on time.Response from TrustFord MalluskFeb 6, 2026Dear Catherine
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and that your car was returned on time. At TrustFord Mallusk, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Feb 4, 2026Absolutely amazing with me and my friend helped me with any info I needed also helped me with picking the best car for us,thank you Angela xResponse from TrustFord MalluskFeb 5, 2026Dear Christine,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you and your friend had a positive experience with us at TrustFord Mallusk. Angela will be delighted to know that she was able to assist you in finding the perfect car and provide you with all the information you needed. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 4.0Feb 2, 2026It was okResponse from TrustFord MalluskFeb 2, 2026Hello Dorothy,
Thank you for taking the time to leave us a review. We're glad to hear that your experience with us was satisfactory. Your feedback is important to us, and we always strive to improve our services. If there's anything specific you think we could do better or if you have any further comments, please feel free to let us know. We hope to see you again soon at TrustFord Mallusk.
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Feb 2, 2026Angela was marvellous as usual. Very knowledgeable about her products and so helpful. Goes above and beyond every time.Response from TrustFord MalluskFeb 2, 2026Dear Maureen
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Angela. Her dedication to providing knowledgeable and helpful service is something we truly value, and it's great to know she consistently goes above and beyond for our customers. Your feedback is incredibly important to us, and we are delighted to have met your expectations. We look forward to welcoming you back to TrustFord Mallusk in the future.
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Jan 26, 2026Excellent customer service , Angela could not have done anymore for me .Response from TrustFord MalluskJan 26, 2026Dear Margaret
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service, and that Angela was able to assist you so well. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we could meet your expectations.
At TrustFord Mallusk, we strive to provide the best service possible, and feedback like yours encourages us to continue our efforts. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The TrustFord Mallusk Team - Rating 5.0Jan 23, 2026Absolutely amazing. Very helpful and friendly.Response from TrustFord MalluskJan 26, 2026Dear Carrie-louise
Thank you so much for your wonderful review! We are thrilled to hear that you found our service to be helpful and friendly. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best experience possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Mallusk.
Best regards,
The Motability Scheme Team at TrustFord Mallusk - Rating 5.0Jan 20, 2026Very nice answered all my questions and more .friendly just very nice all roundResponse from TrustFord MalluskJan 22, 2026Hello Elizabeth,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at TrustFord Mallusk. It's great to know that all your questions were answered and that you found our team friendly and helpful. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Mallusk Team - Rating 5.0Jan 20, 2026Angela was brilliant the whole way through the process. Knowledgeable, informative and so helpful.Response from TrustFord MalluskJan 20, 2026Dear Catherine
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Angela provided you with an exceptional experience throughout the process. Her knowledge and helpfulness are qualities we greatly value, and it’s fantastic to know they made a positive impact on your experience with us.
Your feedback is incredibly important to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Mallusk.
Best regards,
Janet
TrustFord Mallusk Team
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Angela provided you with outstanding service. Our team is dedicated to ensuring our customers receive the best possible support, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Mallusk Team