Motability Scheme at Charles Hurst Toyota Newtownabbey
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Charles Hurst Toyota Newtownabbey
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Charles Hurst Toyota Newtownabbey can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Charles Hurst Toyota Newtownabbey on 02890830050 to make an appointment with our Motability specialist.
Contact information
Address
547 Antrim Road
Newtownabbey BT36 4RF
GB
Phone Number
Call Charles Hurst Toyota Newtownabbey on 028 9083 0050
028 9083 0050
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Debbie Mccallen
- Waiyeing Wong
- Dean Strain
- Lauren Hardman
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Scott Cowan
- Gemma Simpson
- Glenn Mccartney
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Charles Hurst Toyota Newtownabbey
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Charles Hurst Toyota Newtownabbey
- Rating 5.0Dec 12, 2025100% satisfied
- Rating 5.0Dec 9, 2025.
- Rating 5.0Dec 8, 2025Lauren was my Motability Specialist and she was very helpful with choosing our next car.Response from Charles Hurst Toyota NewtownabbeyDec 9, 2025Hello Peter,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Lauren was able to assist you effectively in choosing your next car. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Charles Hurst Toyota Newtownabbey Team - Rating 5.0Dec 1, 2025Very professional. Dean Strain deserves 5 stars and moreResponse from Charles Hurst Toyota NewtownabbeyDec 2, 2025Hello Judith,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a professional experience with us at Charles Hurst Toyota Newtownabbey. Dean Strain will be delighted to know that his efforts made a positive impact on your visit. Your feedback is incredibly valuable to us, and we are grateful for your kind words and support. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Newtownabbey - Rating 5.0Dec 1, 2025The staff were very helpful and Dean was brilliant kept us in the loop every step of the way and that stopped us worrying about anythingResponse from Charles Hurst Toyota NewtownabbeyDec 2, 2025Hello Shaun,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at Charles Hurst Toyota Newtownabbey. It's wonderful to know that Dean and the rest of our team were able to keep you informed and at ease throughout the process. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Charles Hurst Toyota Newtownabbey Team - Rating 5.0Nov 27, 2025The staff at Charles Hurst Mallusk were very professional and I was kept informed of how my service was progressing.I was made comfortable during the wait.Response from Charles Hurst Toyota NewtownabbeyNov 27, 2025Dear Kevin M.,
Thank you so much for taking the time to share your positive experience with us at Charles Hurst Toyota Newtownabbey. We are thrilled to hear that our staff at Charles Hurst Mallusk provided you with professional service and kept you informed throughout your visit. Ensuring our customers are comfortable and well-informed is a top priority for us, and your feedback is greatly appreciated.
We are delighted that you had a 5-star experience, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Ann Scott
Charles Hurst Toyota Newtownabbey Team - Rating 5.0Nov 21, 2025As always very friendly and helpful staff, nothing is to much brother.Response from Charles Hurst Toyota NewtownabbeyNov 24, 2025Hello Ruth,
Thank you so much for your wonderful review! We're thrilled to hear that you found our staff friendly and helpful during your visit to Charles Hurst Toyota Newtownabbey. It's always our aim to ensure that nothing is too much trouble for our customers, and your feedback is a great affirmation of our efforts. We truly appreciate your support and look forward to welcoming you back in the future.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Newtownabbey - Rating 5.0Nov 19, 2025GoodResponse from Charles Hurst Toyota NewtownabbeyNov 19, 2025Hello Andrew G.,
Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Charles Hurst Toyota Newtownabbey. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Charles Hurst Toyota Newtownabbey Team - Rating 5.0Nov 13, 2025Very helpful salesperson, told me everything she couldResponse from Charles Hurst Toyota NewtownabbeyNov 13, 2025Hello Owen D.,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our salesperson and that she was able to provide you with all the information you needed. At Charles Hurst Toyota Newtownabbey, we strive to ensure our customers feel informed and supported throughout their journey with us. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Newtownabbey - Rating 5.0Oct 30, 2025Very friendly and efficient serviceResponse from Charles Hurst Toyota NewtownabbeyNov 11, 2025Hello Evelyn,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service both friendly and efficient. At Charles Hurst Toyota Newtownabbey, we strive to provide the best experience for our customers, and your feedback truly means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Newtownabbey - Rating 4.0Oct 21, 2025It was ok, they didn't do much, really just an oik change, but they where friendly and everything was on time.Response from Charles Hurst Toyota NewtownabbeyOct 22, 2025Dear Eleanor M.,
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our team friendly and that everything was completed on time. We always strive to provide excellent service, and your insights are invaluable in helping us improve. If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back to Charles Hurst Toyota Newtownabbey.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 25, 2025Cannot fault my experience from beginning to end with my experience, my car dealer made everything so much easier to handleResponse from Charles Hurst Toyota NewtownabbeySep 25, 2025Hello Christine,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with Charles Hurst Toyota Newtownabbey was seamless from start to finish. Our team is dedicated to making the process as smooth and enjoyable as possible, and it's fantastic to know that we succeeded in doing so for you.
Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Charles Hurst Toyota Newtownabbey Team - Rating 5.0Aug 15, 2025Really good they were very helpful and super niceResponse from Charles Hurst Toyota NewtownabbeyAug 15, 2025Hello Siobhan,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Charles Hurst Toyota Newtownabbey to be helpful and nice. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Newtownabbey - Rating 5.0Jul 30, 2025Dean was very helpful hes very cheerful kept offering us tea he was very happy made us feel comfortableResponse from Charles Hurst Toyota NewtownabbeyJul 30, 2025Dear Catherine H.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Dean was able to make your experience at Charles Hurst Toyota Newtownabbey so positive. It's great to know that his cheerful demeanor and hospitality made you feel comfortable during your visit. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Best regards,
The Charles Hurst Toyota Newtownabbey Team - Rating 5.0Jul 14, 2025Charles hurst toyota were very professional, friendly and courteous.Response from Charles Hurst Toyota NewtownabbeyJul 15, 2025Dear Phillip J.,
Thank you so much for taking the time to share your positive experience with us at Charles Hurst Toyota Newtownabbey. We are thrilled to hear that you found our team to be professional, friendly, and courteous. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.
Best regards,
The Charles Hurst Toyota Newtownabbey Team - Rating 5.0Jun 3, 2025Very happy . Thank you .Response from Charles Hurst Toyota NewtownabbeyJun 4, 2025Hello George,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you're very happy with your experience at Charles Hurst Toyota Newtownabbey. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Newtownabbey - Rating 5.0Feb 26, 2025My first ever experience with mobility and Charles Hurst newtownabbey was so impressed by staff and nothing was a bother really impressed.Response from Charles Hurst Toyota NewtownabbeyFeb 26, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 21, 2025Everyone was extremely helpful.
Work was carried out quickly and efficiently while I was able to browse new cars available and have a welcome cuppa.Response from Charles Hurst Toyota NewtownabbeyFeb 22, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Feb 18, 2025Very quick and efficient. Staff are lovely too!Response from Charles Hurst Toyota NewtownabbeyFeb 18, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 9, 2025Never had a problemResponse from Charles Hurst Toyota NewtownabbeyFeb 10, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Kind regards
Lookers Customer Service & Resolution Team