Motability Scheme at John Clark Renault Aberdeen

4.8
Rating 4.8
(115 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00

Contact information

Address
The Autoplex
Abbottswell Road
Aberdeen AB12 3AD
GB
Phone Number
Call John Clark Renault Aberdeen on 01224 677800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • James Westwater
  • Matthew Rose
  • Nicole Mcconnachie
  • Stuart Maclean
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Paul Jackson
  • Hayley Ironside
  • Mariusz Janiak
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Renault Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Renault Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

John Clark Renault Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Renault Aberdeen on 01224677800 to make an appointment with our Motability specialist.

Reviews at John Clark Renault Aberdeen

  • Rating 4.0
    Great experience, car took a but longer to come to us than originally anticipated, but service from dealership was spot on.
    Response from John Clark Renault Aberdeen
    Good Morning, Anna.

    Thank you for your kind feedback! We’re so glad to hear you had a great experience with the Motability Scheme at John Clark Renault Aberdeen. We apologise for the slight delay in receiving your car, but we’re thrilled that the service you received was spot on. If there’s anything else we can assist with, don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Flawless handover, great car and service by James Westwater
    Response from John Clark Renault Aberdeen
    Good Morning, Donna.

    Thank you for your fantastic feedback! We’re thrilled to hear that your handover was flawless and that you’re happy with both your new car and the service provided by James. It’s our goal to make the process as smooth and enjoyable as possible. If there’s anything else we can assist with, please don’t hesitate to get in touch.

    Best Regards,
    Erin

  • Rating 5.0
    Great experience, and Nicole was so understanding flexible when we had to delay collection due to a hospital admission.
    Response from John Clark Renault Aberdeen
    Good Morning, Catherine.

    Thank you for sharing your experience, I will ensure your feedback passed on to Nicole and the management team at Renault Aberdeen. We truly hope everything is going well for you now, and if there’s anything else we can assist with, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    I couldn’t have asked for better service they were all very professional and very helpful
    Response from John Clark Renault Aberdeen
    Good Morning, Linda.

    Thank you for your kind feedback! We’re so pleased to hear that you received professional and helpful service at John Clark Renault Aberdeen. It’s our goal to provide the best possible experience, and we’re thrilled to know we met your expectations. If there’s anything else we can assist with, don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Great service. Fast and updated regularly. Very friendly staff.
    Response from John Clark Renault Aberdeen
    Good Morning, Christopher.

    Thank you for your lovely feedback! We’re so pleased to hear that you received great service at John Clark Renault Aberdeen. It’s wonderful to know you found our staff friendly and helpful. If there’s anything else we can assist with, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Excellent service from a very well informed young man
    Thank you
    Response from John Clark Renault Aberdeen
    Good Morning, Nelda.

    Thank you for your wonderful feedback! We’re so pleased to hear that you received excellent service from our knowledgeable team member at Specialist Cars Renault Aberdeen. Your satisfaction is important to us, and we’re always here to help with anything you need.

    Best Regards,
    Erin
  • Rating 5.0
    Fantastic, Stuart explained everything clearly and was very accommodating. He went above and beyond for me and my family!
    Response from John Clark Renault Aberdeen
    Good Afternoon, Sienna.

    Thank you for your fantastic feedback about your experience with the Motability Scheme at Specialist Cars Renault Aberdeen! We’re thrilled to hear that Stuart provided such clear, accommodating, and exceptional service. We’ll be sure to pass along your kind words to him. If there’s anything else we can do for you, don’t hesitate to reach out!

    Best Regards,
    Erin
  • Rating 5.0
    The consultant was very kind, helpful, always willing to help, always smiling and showed me everything i needed for the new car and I say well done and good service customer
    Response from John Clark Renault Aberdeen
    Good Afternoon,

    Thank you for sharing your wonderful feedback about your experience with the Motability Scheme at Specialist Cars Renault Aberdeen! We’re delighted to hear that your consultant was kind, helpful, and always smiling. It’s fantastic to know they took the time to show you everything you needed for your new car. Your kind words mean a lot to us, and we’re so pleased you were happy with the service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Nicole was amazing and all queries were answered
    Response from John Clark Renault Aberdeen
    Good Morning, Donna.

    Thank you so much for your kind words about your experience with the Motability Scheme at Specialist Cars Renault Aberdeen. We're delighted to hear that Nicole provided amazing service and addressed all your queries. We’ll make sure to pass along your feedback to her. If there’s anything else we can help with, don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    All went well car fine friendly staff no problem
    Response from John Clark Renault Aberdeen
    Good Morning, Stewart.

    Thank you for your feedback about the Motability Scheme at Specialist Cars Renault Aberdeen!

    We’re pleased to hear that everything went smoothly and that you’re happy with the car. It’s great to know our friendly staff made your experience a positive one. If there’s anything else we can assist you with, please feel free to reach out.

    Best Regards,
    Erin

  • Rating 5.0
    James the gentleman that delt with me was so helpful and lots of advice and very reassuring this is how the Motability sales man should be
    Response from John Clark Renault Aberdeen
    Good Morning, Darren.

    Thank you for your wonderful feedback about the Motability Scheme at Specialist Cars Renault Aberdeen!

    We’re delighted to hear that James provided such helpful advice and reassurance throughout your experience. It’s fantastic to know that his approach left such a positive impression. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Great service friendly and efficient staff
    Response from John Clark Renault Aberdeen
    Good Morning, Niall.

    Thank you for your feedback about the Motability Scheme at Specialist Cars Renault Aberdeen! We’re delighted to hear that you received great service and found our staff to be both friendly and efficient. Your satisfaction means a lot to us, and we’re always here to help with anything you need.

    Best Regards,
    Erin
  • Rating 5.0
    Easy car picked and returned
    Response from John Clark Renault Aberdeen
    Good Morning, John.

    Thank you for your feedback about the Motability Scheme at Specialist Cars Renault Aberdeen! We’re pleased to hear that your experience with picking up and returning the car was straightforward and hassle-free. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    It was very smooth and the James was very helpful.
    Response from John Clark Renault Aberdeen
    Good Morning, Anne.

    Thank you for your feedback about the Motability Scheme at Specialist Cars Renault Aberdeen!

    We’re delighted to hear that your experience was smooth and that James provided helpful support throughout the process. Your kind words mean a lot to us, and we’re always here if you need any further assistance.

    Best Regards,
    Erin
  • Rating 3.0
    Repairs are not yet complete as waiting on parts and permission !

    No car heating for possibly months and also some repairs waiting !

    Not very happy
  • Rating 5.0
    They were very polite
    Response from John Clark Renault Aberdeen
    Good Afternoon, Elsie.

    Thank you for taking the time to share your feedback about the Motability Scheme at Specialist Cars Renault Aberdeen!

    We’re delighted to hear that you found our team to be polite and welcoming during your visit. If there’s anything more we can do to assist you, whether it’s answering questions or helping with future needs, please don’t hesitate to get in touch.

    Thank you again for your kind words, and we look forward to seeing you again in the future!

    Best Regards,
    Erin
  • Rating 5.0
    5 star service from Stuart
    Response from John Clark Renault Aberdeen
    Good Morning, James.

    Thank you for your glowing feedback about the Motability Scheme at Specialist Cars Renault Aberdeen!

    We’re thrilled to hear that Stuart provided you with 5-star service. Your kind words mean a lot to us, and we’ll be sure to pass along your appreciation. If you need any further assistance, we’re here to help!

    Best Regards,
    Erin
  • Rating 5.0
    An amazing experience every time. I can’t thank you enough. There is always a problem out with driving and it was so helpful in having Motability keeping on top of what is happening. Thank you again.
    Response from John Clark Renault Aberdeen
    Good Afternoon, Suzanne.

    Thank you for your kind words about Renault Aberdeen. We're delighted to hear that you had a great service experience.

    Our team strives to provide excellent customer service, and we're glad we were able to meet your expectations.

    We look forward to assisting you again in the future.

    Best Regards,
    Erin
  • Rating 5.0
    They are so far the best dealership we have had. Excellent service from start to finish. 100% recommend.
  • Rating 5.0
    First class in terms of communication and level of service.

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