Motability Scheme at John Clark Nissan Aberdeen

4.8
Rating 4.8
(148 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
The Autoplex Abbotswell Road
West Tullos Ind Est
Aberdeen AB12 3AD
GB
Get directions
Phone Number
Call John Clark Nissan Aberdeen on 01224 402990
01224 402990
01224 402990
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • James Westwater
  • Matthew Rose
  • Nicole Mcconnachie
  • Stuart Maclean
  • Gordon Farmer
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Paul Jackson
  • Hayley Ironside
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Nissan Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Nissan Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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John Clark Nissan Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Nissan Aberdeen on 01224402990 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at John Clark Nissan Aberdeen

  • Rating 2.0
    We had a number of issues when we went to collect my new car at 10am. After having the collection date changed 4 times we arrived to find that the car did not have our personal registration plate on it. This was clearly stated on the documentation raised back in September 2025. Before paying the advanced payment my husband went to check the car out with the salesman to find that it had heated seats and steering wheel. We thought this must be an upgrade to the model we ordered. The salesman then went to take our payment of £399, but on entering the payment page left us and went away to speak to someone. On his return he advised us that the car we had waiting for us was not our car and that it was the spec above, hence the heated seats etc. The salesman was mortified that this had happened, so we asked him to see what could be done as this car was £1,600 more than our upfront payment. He went to see the Manager and came back to tell us he had a white car in our spec, but we told him we didn't want a white car. Dealership then offered to split the difference, and we agreed to pay an additional £800. They were then going to chase up our registration and we would have it switched over the next day. We were to get a call telling us about a time. That never happened. We received an email from yourselves asking us to declare that we no longer wanted to retain our personal plate. Phoned Motability to question this then went to the sales to ask about this as it should have been removed from our MG to be placed on our Nissan. Check DVLA and it was still on our MG. Back up to the dealership on the Friday (4 days after delivery) where the registrations were finally sorted out and I was given a set of plates and double sided tape to put my plates on. Told them NO that I expect them to do that. They didn't have a screw driver, so I told them I did and they could put the plates on once I removed the wrong ones. The Sales Manager came and spoke to my husband apologising for what had taken place. On the day of collection we spent two and a quarter hours trying to resolve the issues, by which time we were getting stressed as we had an important appointment in the city centre at 1pm. This was the worst experience we have encountered over the numerous years that we have had a Motability vehicle.
    Regards
    Sylvia & George Christie
  • Rating 5.0
    Efficient when we were choosing new car and everything went smoothly.
  • Rating 5.0
    Very professional, picked my car up from my house kept me updated during MOT and phoned letting us know they were on the way back. Very polite and helpful.
  • Rating 5.0
    Gordon from John Clark Nissan was very good at keeping in contact with me between ordering and receiving my new car. My car delivery date was delayed due to the snowy weather and Gordon ensured that there were no problems with Motability and the insurance. He had my car in the showroom waiting for me to collect and it looked amazing. I can’t thank Gordon and the Motability Scheme enough for my new car!
  • Rating 5.0
    Great service video footage of car at service garage excellent service 👏
  • Rating 5.0
    Every step was explained, they were very helpful with any worries or issues and I would definitely recommend them to others.
    Response from John Clark Nissan Aberdeen
    Dear Michelle,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that every step of the process was clearly explained and that our team was able to assist you with any concerns you had. Your recommendation means a lot to us, and we are delighted to know that you were satisfied with our service.

    If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    Excellent service, great communication and good knowledge and made the experience extremely easy. Will definitely be back.
    Response from John Clark Nissan Aberdeen
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at John Clark Nissan Aberdeen. Our team takes great pride in providing top-notch service and ensuring that our customers feel informed and at ease throughout their journey with us. It's fantastic to know that our efforts in communication and knowledge made your experience easy and enjoyable. We look forward to welcoming you back in the future!

    Best regards,
    Erin
  • Rating 5.0
    Good communication, friendly
    Response from John Clark Nissan Aberdeen
    Hello Bethany,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our communication and found our team friendly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark Nissan Aberdeen.

    Best regards,
    Erin
  • Rating 5.0
    Would highly recommend James
    Response from John Clark Nissan Aberdeen
    Hello Janice,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with James at John Clark Nissan Aberdeen. Your recommendation means a lot to us, and we are delighted to know that our service met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    James was very helpful especially as my first visit was disappointing he went out of his way to help and make things simple
    Response from John Clark Nissan Aberdeen
    Hello Janice,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that James was able to turn your initial visit around and provide the assistance you needed. Our team strives to make every interaction as smooth and helpful as possible, and it's wonderful to know that James went above and beyond to ensure your satisfaction.

    If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    Really good and helpful can ask them anything and If anything went wrong with car they always made sure it was fixed and gave me a car till mine was fixed
    Response from John Clark Nissan Aberdeen
    Hi Tammy,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and accommodating. It's our priority to ensure that any issues with your car are resolved promptly and that you're always taken care of.

    If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    Perfect picked up and dropped off the same day
    Response from John Clark Nissan Aberdeen
    Hello Gillian,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a perfect experience with our pick-up and drop-off service on the same day. Providing excellent service is our top priority, and it's great to know we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark Nissan Aberdeen.

    Best regards,

    Rachel
  • Rating 5.0
    I am so sorry that I need to withdraw my review. After 6wks I called Nissan to ask a question. I have never been treated so badly !! I am Disabled but they seem to think I am a second class citizen. I will never set foot i that building again.
    Care compassion that a laugh.
    Response from John Clark Nissan Aberdeen
    Dear Loraine H.,

    Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had an excellent experience with our team at John Clark Nissan Aberdeen. Our staff takes great pride in being kind and patient, and it's wonderful to know that their efforts made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,
    The Team at John Clark Nissan Aberdeen
  • Rating 5.0
    Appreciate the car service. Thanks.
    Response from John Clark Nissan Aberdeen
    Dear Marion H,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you appreciated the car service at John Clark Nissan Aberdeen. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    John Clark Nissan Aberdeen
  • Rating 5.0
    Excellent helpful and friendly
    Response from John Clark Nissan Aberdeen
    Dear Agnes,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team at John Clark Nissan Aberdeen to be excellent, helpful, and friendly. Your feedback is incredibly important to us, and it’s fantastic to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    James Allen was excellent he explained everything to me treated me with professionalism he was very helpful and told me if I had any concerns to contact him directly highly recommended.
    Response from John Clark Nissan Aberdeen
    Dear Jacqui,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with James. Providing professional and helpful service is a top priority for us, and it's great to know that James was able to meet your expectations.

    Your recommendation means a lot to us, and we are always here to assist you with any concerns or questions you may have.

    Best regards,
    Erin
  • Rating 5.0
    Very friendly, informative, quick,
    Highly recommend
    Response from John Clark Nissan Aberdeen
    Hello Rex,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, informative, and quick. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Erin
  • Rating 5.0
    Excellent from Matthew from first meeting to hand over
    Response from John Clark Nissan Aberdeen
    Hello Gordon,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with Matthew, from your first meeting to the handover, was excellent. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    He was brilliant, very knowledgeable, not pushy but gave the facts. Highly recommend
    Response from John Clark Nissan Aberdeen
    Hello Rex,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a brilliant experience with us at John Clark Nissan Aberdeen. Your recommendation means a lot to us, and we look forward to serving you again in the future.

    Best regards,
    Erin
  • Rating 5.0
    Good
    Response from John Clark Nissan Aberdeen
    Hello Sarah,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with the Motability Scheme at John Clark Nissan Aberdeen. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The John Clark Nissan Aberdeen Team

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