Motability Scheme at John Clark BMW Aberdeen

4.7
Rating 4.7
(37 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 15:00Closed Today
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Contact information

Address
Wellington Road
West Tullos Industrial Estate
Aberdeen AB12 3EW
GB
Get directions
Phone Number
Call John Clark BMW Aberdeen on 01224 335577
01224 335577
01224 335577
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 15:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Nick Garvie
  • Michael Murray
  • Jacky Chan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday06:30 - 19:30
Wednesday06:30 - 19:30
Thursday06:30 - 19:30
Friday07:30 - 18:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Main
  • Jill Scott
  • Ashleigh Reid
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark BMW Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark BMW Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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John Clark BMW Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark BMW Aberdeen on 01224335577 to make an appointment with our Motability specialist.

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Reviews at John Clark BMW Aberdeen

  • Rating 5.0
    Jacky chan from BMW has been fantastic with excellent customer service
  • Rating 1.0
    Was not great the loan car I got was nice if you but it would have nice if someone had showed me how I worked it after been in for 10 mins I got out I don't like not know how to get out you did change it the guy was nice about it sadly it was not clean. The service guy was rude when I called about my car I don't talk to people like that and I no want them to treat like a fool My BMW has been a good car but I won't now have one again
    Response from John Clark BMW Aberdeen
    Hello Jessie,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with us was not great. We strive to provide excellent service to all our customers, and it's clear we fell short in your case. Your feedback is important, and we would like to understand more about your experience so we can address any issues and improve our service. Please feel free to reach out to us directly at your convenience. We hope to have the opportunity to make things right.

    Best regards,

    Kate
    John Clark BMW Aberdeen
  • Rating 5.0
    Brilliant from start to finish. I personally dealt with Jacky Chan and he made this an easy and enjoyable process.
    Response from John Clark BMW Aberdeen
    Hello Andrew,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was brilliant from start to finish. Jacky will be delighted to know that he made the process easy and enjoyable for you. Your feedback is incredibly valuable to us, and we are grateful for your kind words and perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark BMW Aberdeen.

    Best regards,
    The Motability Scheme Team at John Clark BMW Aberdeen
  • Rating 4.0
    Easy to deal with and kept informed throughout 👌
    Response from John Clark BMW Aberdeen
    Good Morning, Isobel.

    Thank you for the feedback! We're glad to hear everything was straightforward and that you felt well-informed throughout. If there’s ever anything more we can do, don’t hesitate to let us know!

    Best Regards,
    Erin
  • Rating 5.0
    delighted with the service
    Response from John Clark BMW Aberdeen
    Good Morning, Elizabeth.

    Thank you for your kind words about your experience with the Motability Scheme at John Clark BMW Aberdeen! We’re delighted to hear that you were so pleased with the service. Your satisfaction is our top priority, and we’re always here to assist you with anything you need.

    Best Regards,
    Erin
  • Rating 5.0
    Excellent experience
    Response from John Clark BMW Aberdeen
    Good Morning, William.

    Thank you for sharing your feedback about your experience with the Motability Scheme at John Clark BMW Aberdeen! We're thrilled to hear that it was an excellent one. Providing top-notch service is always our goal, and it’s wonderful to know we met your expectations. If there’s anything more we can assist you with, please don’t hesitate to get in touch.

    Best Regards,
    Erin
  • Rating 5.0
    Excellent service, no waiting, and kept informed throughout the day
    Response from John Clark BMW Aberdeen
    Good Morning, Lynda.

    Thank you for your kind feedback! We’re so pleased to hear that you experienced excellent service at John Clark BMW Aberdeen. It’s great to know there were no delays and that you were kept informed throughout the day. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Very knowledgeable and sincere order went very well and quickly
  • Rating 5.0
    I always find BMW Garage in Aberdeen to be very thorough and pleasant with all my dealings with them for the last five years. I highly recommend this Company .
  • Rating 5.0
    Fantastic service!
  • Rating 5.0
    Fantastic service
  • Rating 5.0
    Mike Murray of BMW Aberdeen, he was professional, courteous, and as helpful as possible from the very beginning to end.
  • Rating 5.0
    Mike is fantastic sales professional.
    Very friendly and courteous also helped me through the whole process of ordering my new car.
    I would highly recommend John Clark and Mike the motability specialist Togo there
  • Rating 5.0
    The whole experience was excellent from start to finish. Thank you John Clark BMW
  • Rating 5.0
    Very easy to deal with from initial enquiry to handover
  • Rating 5.0
    Nick’s support and guidance was great.
    At handover, he spent time to go through all aspects of the car and set up our preferences prior to departure.

    Great support and highly recommended.
  • Rating 5.0
    It was fantastic and so easy, they were wonderful to deal with and very attentive. It took the stress and hassle away from swapping cars there was minimal paperwork and they were so very helpful on filling it out and I just love my new car
  • Rating 5.0
    Friendly service with a high attention to detail.
  • Rating 5.0
    Found Mike to be very helpful and informative taking time to explain everything to me what a super person doing everything for me from start to finish
  • Rating 5.0
    Everything clearly explained in a helpful and friendly manner.

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