Motability Scheme at John Clark Volkswagen Aberdeen

Motability Scheme at John Clark Volkswagen Aberdeen

4.9
Rating 4.9
(80 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00

Contact information

Address
Craigshaw Crescent
West Tullos Industrial Estate
Aberdeen AB12 3AW
GB
Phone Number
Call John Clark Volkswagen Aberdeen on 01224 384000
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Gary Brown
  • Olaf Lewicki
  • Mark Fozdar
  • Kosta Nicolaou
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Fiona Menzies
  • Christine Buck
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Volkswagen Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Volkswagen Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

John Clark Volkswagen Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Volkswagen Aberdeen on 01224384000 to make an appointment with our Motability specialist.

Reviews at John Clark Volkswagen Aberdeen

  • Rating 5.0
    Excellent service, kept me updated throughout the day. Was extremely disappointed by Motabilty's rejection of replacement tires request, leaving me to drive with barely legal tires but Volkswagen's handling of everything couldn't be flawed
    Response from John Clark Volkswagen Aberdeen
    Hi Craig,

    Thank you very much for taking the time to leave us a review. We’re pleased to hear that you received excellent service and felt supported and updated throughout the day.

    We’re sorry about Motability’s decision regarding the replacement tyres. Your kind words about our handling of everything mean a lot, and we’re glad our team was able to support you as best as possible despite the circumstances. If you need any further assistance or have any questions going forward, please don’t hesitate to get in touch.

    Kind regards,
    Linsey
  • Rating 5.0
    Friendly and kept in touch with the progress
    Response from John Clark Volkswagen Aberdeen
    Hi Donna,

    Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. I will be sure to pass this onto the team.

    Kind regards,
    Linsey
  • Rating 5.0
    First class service and very knowledgeable about the requirements and what I would need. Specialist Cars are the only dealership I trust for these matters.
    Response from John Clark Volkswagen Aberdeen
    Good afternoon Alan, thank you very much for taking the time to leave us a review. Your trust means a great deal to us, we’re proud to be your go-to dealership for all your motoring needs. We look forward to welcoming you back again soon! I will be sure to share your comments with the team. Many thanks,
  • Rating 5.0
    It was a great experience start to finish, this is my first notability car. Olaf was a great guy to be dealing with.
    Response from John Clark Volkswagen Aberdeen
    Good Morning Debbie,

    Thank you very much for taking the time to leave us a review. We're very pleased to hear that you had such a great experience and I'll be sure to pass your kind comments onto Olaf and the team.

    Many thanks,
  • Rating 5.0
    Gary Brown was great talked me through everything and helped with all aspects of ordering my new vehicle
    Response from John Clark Volkswagen Aberdeen
    Good morning Nancy,

    Thank you very much for taking the time to leave us a review. We're glad to hear that you had a positive experience, and I'll be sure to pass your comments onto Gary.

    Kind regards,
  • Rating 5.0
    Olaf was great start to finish. Felt at easy and very happy to have the scheme explained.
    Response from John Clark Volkswagen Aberdeen
    Good morning Debbie,

    Thank you very much for taking the time to leave us a review. We're very happy to hear that you had a positive experience. I will be sure to pass your comments onto Olaf and the team.

    Many thanks,
  • Rating 5.0
    So simple, I thought it would be a long process but the staff have been amazing and kept me up to date with everything. Would highly recommend 😊👌🏼
    Response from John Clark Volkswagen Aberdeen
    Good morning Natalie,

    Thank you very much for taking the time to leave us a review. We’re delighted to hear that you found the process simple and that our team kept you updated throughout. Providing a smooth and stress-free experience is exactly what we aim for, and it’s wonderful to know we delivered that for you.

    I will be sure to pass your comments onto the team.

    Kind regards,
  • Rating 5.0
    The sales executive that dealt with our application was very helpful and made the process clear and stress free.
    Response from John Clark Volkswagen Aberdeen
    Hello Robyn,

    Thank you for taking the time to share your experience with us. We are thrilled to hear that our sales executive was able to assist you effectively and make the process clear and stress-free. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark Volkswagen Aberdeen.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very good as this was my 1st time going through motabilty, explained everything.
    Response from John Clark Volkswagen Aberdeen
    Hello Shona,

    Thank you for taking the time to leave us a review. We're thrilled to hear that your first experience with the Motability Scheme went smoothly and that everything was explained clearly. Our team at John Clark Volkswagen Aberdeen is dedicated to providing excellent service, and it's fantastic to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The John Clark Volkswagen Aberdeen Team
  • Rating 5.0
    Very helpful.
    Explained everything as this was my 1st purchase with Motiblity.
    Response from John Clark Volkswagen Aberdeen
    Hi Shona,

    Thank you very much for taking the time to leave us a review. I'm happy to hear that your 1st purchase with Motability was a positive experience, I'll be sure to pass your kind comments onto the sales team.

    Kind regards,
  • Rating 5.0
    Very positive experience from start to finish, Gary Brown at John Clark Aberdeen was so helpful, informative and tailored everything to our needs in obtaining a car that suited our needs, made everything stress free, everything was organised for us
    Response from John Clark Volkswagen Aberdeen
    Hi Tracy,

    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Gary receives the recognition he deserves. Many thanks,
    Linsey
  • Rating 5.0
    Salesman Olaf was very helpful and made the first mobility car for myself a very nice experience.
    Response from John Clark Volkswagen Aberdeen
    Hi Thomas, Thank you very much for taking the time to leave us a review. I'm so happy you had a nice experience selecting your new car. I will pass your comments onto Olaf and the team.

    I hope you are enjoying your new car.

    Kind regards,
    Linsey
  • Rating 5.0
    Everything made simple and Gary found car to meet all my needs, excellent.
    Response from John Clark Volkswagen Aberdeen
    Good afternoon Lorraine,

    Thank you very much for taking the time to leave us a review. I'm glad to hear you had a great experience purchasing your new car. I will be sure to pass your comments onto Gary and the team.

    I hope you are enjoying your new car.

    Kind regards,
    Linsey
  • Rating 5.0
    Excellent service, everything was so easy and Gary helped with any questions I had, 1st class service.
    Response from John Clark Volkswagen Aberdeen
    Good afternoon Lorraine, Thank you very much for taking the time to leave us a review. I'm glad to hear you had a great experience purchasing your new car. I will be sure to pass your comments onto Gary and the team. I hope you are enjoying your new car. Kind regards, Linsey
  • Rating 5.0
    Excellent service fast handover and friendly staff
    Response from John Clark Volkswagen Aberdeen
    Good Morning David,

    Thank you very much for taking the time to leave us a review. I'm so glad to hear you had an excellent experience at our dealership. I have passed your comments onto the team.

    Kind regards,
    Linsey
  • Rating 5.0
    Couldn't have gone any better. Calvin was great.
    Response from John Clark Volkswagen Aberdeen
    Hi Pauline,

    Thank you very much for taking the time to leave us a review. I'm so glad the collection of your new car went so well. I will be sure to pass your comments onto Calvin and the team.

    Many thanks,
  • Rating 5.0
    Excellent service was friendly and helpful
    Response from John Clark Volkswagen Aberdeen
    Good Morning David,

    Thank you very much for taking the time to leave us a review. I'm glad to hear that your recent visit to us was a positive one. I will pass your comments onto our team.

    Many thanks,
    Linsey
  • Rating 5.0
    Well managed process, all explained as we went along, very helpful salesperson Gary who was efficient, pleasant and friendly and nothing was too much trouble. Adaptions all sorted by dealer.
    Response from John Clark Volkswagen Aberdeen
    Good Morning Nicola,

    Thank you very much for taking the time to leave us a review. I'm glad to hear that you had a positive experience. I will pass on your kind words to Gary and the team. We hope you are enjoying your new car.

    Kind regards,
    Linsey
  • Rating 5.0
    Gary placed us at ease, was very helpful and explained everything to us.
    Response from John Clark Volkswagen Aberdeen
    Good Afternoon, Graeme.

    Thank you for sharing your experience with the Motability Scheme at Specialist Cars Volkswagen Aberdeen!

    We’re delighted to hear that Gary made you feel at ease and provided helpful and clear explanations throughout the process. If there’s anything else we can assist you with, please don’t hesitate to reach out!

    Best Regards,
    Erin
  • Rating 5.0
    Communication was perfect
    Response from John Clark Volkswagen Aberdeen
    Good Morning, Liam.

    Thank you for your feedback about the Motability Scheme at Specialist Cars Volkswagen Aberdeen!

    We’re glad to hear that communication was perfect throughout your experience. If you need any further assistance, don’t hesitate to reach out!

    Best Regards,
    Erin

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