Motability Scheme at Specialist Cars Volkswagen Aberdeen

Motability Scheme at Specialist Cars Volkswagen Aberdeen

4.9
Rating 4.9
(60 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00
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Contact information

Address
Craigshaw Crescent
West Tullos Industrial Estate
Aberdeen AB12 3AW
GB
Get directions
Phone Number
Call Specialist Cars Volkswagen Aberdeen on 01224 384000
01224 384000
01224 384000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Gary Brown
  • Wilson Stark
  • Olaf Lewicki
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Fiona Menzies
  • Christine Buck
We recommend calling and booking an appointment before visiting.
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Accessibility features at Specialist Cars Volkswagen Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Specialist Cars Volkswagen Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Specialist Cars Volkswagen Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Specialist Cars Volkswagen Aberdeen on 01224384000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Specialist Cars Volkswagen Aberdeen

  • Rating 5.0
    Absolutely wonderful, faultless.

    I have always had a great experience at VW Aberdeen but must say that this time it was even smoother, no issues, accessible and simple steps before receiving my car. Olaf was such a friendly, polite. caring & helpful person. I had worries & nerves (I’m anxious person) about a lease for a new car but those were settled when I met Olaf to view suitable cars. He kept me upto date at all times, regular updates and if I had any questions about the scheme, process, money or about the car itself he answered every one straight away.

    The transfer was hassle free due to completing some forms before hand, Olaf explained every step to, he was patient and took his time to make sure everything was correct. He then talked me through all the features within the car, some new buttons that I didn’t have in my last car.

    I cannot praise Olaf & VW Aberdeen enough, if I could score higher than 5/5 I would.
    Response from Specialist Cars Volkswagen Aberdeen
    Good Morning Sophie,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that your recent experience at our dealership was a positive one. I’ve shared your kind words with Olaf and the team, and they truly appreciate it.

    We hope you’re enjoying your new car, and we look forward to welcoming you back in the future.

    Kind regards,
    Linsey
  • Rating 5.0
    Olaf, Motability was great. His approach in explaining and taking the required time was second to none. I would highly recommend him.
    Response from Specialist Cars Volkswagen Aberdeen
    Good Afternoon, Ronald.

    Thank you for your kind words about Olaf. We're delighted to hear that he provided such excellent service. At Volkswagen Aberdeen, we strive to deliver the highest level of customer care, and it's great to know that Olaf exceeded your expectations. We hope you enjoy your new vehicle.

    Best Regards,
    Erin
  • Rating 5.0
    Outstanding customer service
    Response from Specialist Cars Volkswagen Aberdeen
    Good Afternoon, Arihanna.

    Thank you for your kind words! We're thrilled to hear that you had an outstanding customer service experience at Volkswagen Aberdeen, especially when it comes to Motability. We strive to provide excellent service to all our customers, and we're glad we were able to meet your expectations. We hope you continue to enjoy your vehicle.

    Best Regards,
    Erin
  • Rating 5.0
    outstanding customer service you provided. Throughout the entire process, from the initial inquiry to the collection of the vehicle, kept me well-informed at every stage communication was clear and timely, which truly made the experience enjoyable.

    What impressed me the most was how Gary went above and beyond to assist me, ensuring that I felt supported throughout. It’s clear that great service is a priority for Gary, and it certainly shows.
    Response from Specialist Cars Volkswagen Aberdeen
    Good Afternoon, Arihanna.

    Thank you for your kind words about Gary and the team at Volkswagen Aberdeen. We're delighted to hear that you had such a positive experience.

    It’s our pleasure to provide excellent customer service, and we’re glad that Gary was able to assist you throughout the process. We’ll be sure to pass on your feedback to him.

    We hope you enjoy your new vehicle!

    Best Regards,
    Erin
  • Rating 5.0
    Excellent service from enquiry to handover. Wouldn’t hesitate to recommend.
    Response from Specialist Cars Volkswagen Aberdeen
    Good Morning, June.

    Thank you for your kind words! We're thrilled to hear that your experience with the Motability Scheme at Specialist Cars Volkswagen Aberdeen was excellent. From the initial enquiry to the final handover, our team strives to provide top-notch service. We're glad we could assist you. Please don't hesitate to reach out if you need anything further.

    Best Regards,
    Erin
  • Rating 3.0
    Our service appt. lasted 2.45 mins while we sat and waited. Was meant to take 1.30. No parking available in dealership it was chock a block no disabled bays available at all. Double parked everywhere
    Response from Specialist Cars Volkswagen Aberdeen
    Good Afternoon Jacqueline,

    Thank you very much for taking the time to leave us a review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your comments onto the relevant management team who will look into your concerns in more depth.

    Kind regards,
    Linsey
  • Rating 5.0
    Very helpful and informative salesman. Couldn’t fault him.
    Response from Specialist Cars Volkswagen Aberdeen
    Good Morning Graeme,

    Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that your recent experience at our dealership was a positive one. I’ve shared your kind words with the team.

    We hope you’re enjoying your new car, and we look forward to welcoming you back in the future.

    Kind regards,
    Linsey
  • Rating 5.0
    Excellent knowledge, support and help given to me by the very approachable Gary
    Response from Specialist Cars Volkswagen Aberdeen
    Good Morning Derek,

    Thank you very much for taking the time to leave us a review. I'm very glad to hear your recent visit to our dealership was a positive one. I have passed your kind comments onto Gary and the team here.

    I hope you are enjoying your new car.

    Kind regards,
    Linsey
  • Rating 5.0
    Excellent from cradle to grave and Gary made it run smooth a great purchasing experience
  • Rating 5.0
    Friendly and helpful staff offered drinks. Everything explained and demonstrated.
  • Rating 5.0
    Excellent customer service and friendly
  • Rating 5.0
    Staff were a treat to speak too and once again an excellent service from your organisation
  • Rating 5.0
    Everything from the first contact was explained in simple terms and very professionally done
  • Rating 5.0
    It was good and easy and very helpful
  • Rating 5.0
    Great customer service nice people you have working in the store they are really friendly
  • Rating 4.0
    After initial long delay in someone getting back to me, customer service has been excellent.
  • Rating 5.0
    An excellent service, great communication and job well done
  • Rating 5.0
    Excellent customer service Wilson stark kept me updated every step of the way
  • Rating 5.0
    Car picked up and delivered back promptly.
  • Rating 5.0
    Great customer service

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