Motability Scheme at Park's Omoda Arbroath

Motability Scheme at Park's Omoda Arbroath

5.0
Rating 5.0
(28 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:15 09:00 - 16:30 12:00 - 16:30
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Contact information

Address
Montrose Road
Arbroath DD11 5JP
GB
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Phone Number
Call Park's Omoda Arbroath on 01241 439300
01241 439300
01241 439300
Website

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Email

stuart.ferguson@parks.uk.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:15 09:00 - 16:30 12:00 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 17:15
Saturday09:00 - 16:30
Sunday12:00 - 16:30

Motability Scheme specialists:

  • Lisa Keogh
  • Tyeler Robertson
  • Rachel Shepherd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 16:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Maureen Ross
  • Joni Hodson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Park's Omoda Arbroath

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Park's Omoda Arbroath

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Park's Omoda Arbroath can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Park's Omoda Arbroath on 01241439300 to make an appointment with our Motability Scheme specialist.

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Reviews at Park's Omoda Arbroath

  • Rating 5.0
    Very helpful and courteous.
  • Rating 5.0
    Tyeler was just the best! From when I initially called with my enquiry being new to the scheme, from visiting the dealership and the support all the way through, to ordering my new car and even handling my current car on pcp. I couldn't ask for any better service! Thanks so much! I can't wait for my new car!!
  • Rating 5.0
    Racheal was very good. Helped me out so much. Made the whole experience great and went out of her way to help me when I couldn’t go through to Arbroath. Was very good and I would really recommend her to anyone thinking of buying a car from here
  • Rating 5.0
    Lovely girl Rachel very attentive experienced explained all we needed to know in great detail pleasure to have been assisted by Rachel
    Response from Park's Omoda Arbroath
    Dear Dorothy S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Rachel provided you with attentive and detailed assistance during your visit. It's always our goal to ensure our customers feel informed and supported, and it's fantastic to know that Rachel made your experience a pleasant one.

    Your kind words and perfect rating mean a lot to us and will certainly be shared with Rachel and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Park's Omoda Arbroath. We look forward to serving you again.

    Best regards,
    Park's Omoda Arbroath Team
  • Rating 5.0
    Great customer service, very quick and easy to do
    Response from Park's Omoda Arbroath
    Hello Kelly B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service and found the process quick and easy. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Park's Omoda Arbroath.

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Easy process and helpful
    Response from Park's Omoda Arbroath
    Hello Kimberley,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found the process easy and our team helpful. Providing excellent service is our top priority, and your kind words mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    More than helpful could not fault her in anyway
    Response from Park's Omoda Arbroath
    Hello Anthony D.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our service more than helpful and that your experience with us was faultless. Our team at Park's Omoda Arbroath is dedicated to providing the best service possible, and your feedback is incredibly encouraging. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    The lady Rachel was very considerate, knowledgeable and helpful .
    Response from Park's Omoda Arbroath
    Dear Janice B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Rachel was able to provide you with considerate, knowledgeable, and helpful service during your visit. Your feedback is incredibly valuable to us, and it’s always rewarding to know when we’ve met our customers’ expectations.

    We strive to offer the best service possible, and your kind words motivate us to continue doing so. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Park's Omoda Arbroath.

    Best regards,
    Park's Omoda Arbroath Team
  • Rating 5.0
    Lovely girl very professional
    Response from Park's Omoda Arbroath
    Dear Dorothy S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Park's Omoda Arbroath. Your kind words about our staff's professionalism mean a lot to us, and we are delighted to know that we could meet your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Excellent service from Rachael.
    Response from Park's Omoda Arbroath
    Dear Helen N.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you received excellent service from Rachael. At Park's Omoda Arbroath, we strive to provide the best experience for our customers, and it’s always rewarding to know when we’ve succeeded.

    Your feedback is greatly appreciated and will be shared with Rachael and the rest of our team. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Park's Omoda Arbroath Team
  • Rating 5.0
    From start to finish our experience with Lisa was spot on, very excited to receive our new car!
    Response from Park's Omoda Arbroath
    Dear Christine J.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with Lisa was spot on from start to finish. It's fantastic to know that you are very excited about receiving your new car. We strive to provide the best service possible, and your kind words are truly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Very good customer service, Lisa was brilliant and didn't take long to order my new car..
    Response from Park's Omoda Arbroath
    Hello Heather L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our customer service and that Lisa was able to assist you efficiently in ordering your new car. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Great service
    Response from Park's Omoda Arbroath
    Hello Stephen V.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at Park's Omoda Arbroath. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    From start to finish my experience with Park's Omada Arbroath has been amazing, amazing customer service and the way everything was handled made it a total Joy getting a new car
    Response from Park's Omoda Arbroath
    Hello Ian,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your journey with Park's Omoda Arbroath was amazing from start to finish. Providing exceptional customer service is our top priority, and it's wonderful to know that we made the process of getting a new car a joy for you. Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    I contacted this dealership, 200 miles from where I live, after my friends said they had a great experience.
    I had to pull out of an original deal through my local dealer because a change in circumstances.
    I contacted my local dealer again (they have many makes that they sell) because my change in circumstances resulted in me having to go for a smaller model with less advance payment.
    I decided to go for an Omoda 5 Noble at Parks of Hamilton, Irvine/Dreghorn, 200 miles away from Omoda showroom, Arbroath.
    They were basically horrible and unhelpful.
    They were trying to charge me for a paint colour.
    All colours are standard on the Omoda.
    They tried to charge me an advance payment of £1000 when the advance payment at other showrooms was either nil or £499.
    Why? Why? Why?
    It shouldn’t be trying to rob the poor to give to the rich.
    I was livid when I realised the difference in advance payments.
    Shannon and Rachel at Parks of Hamilton, Arbroath have went above and beyond to help with all my queries.
    This is under the Mobility Scheme.
    Response from Park's Omoda Arbroath
    Dear Joan H.,

    Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that Shannon and Rachel at Park's Omoda Arbroath were able to assist you effectively and provide the support you needed.

    We are sorry to learn about the challenges you faced with the advance payment discrepancies and the issues regarding the paint color charges. Your feedback is invaluable, and we will ensure it is shared with the relevant teams to address these concerns and improve our service.

    Our goal is to provide a seamless and fair experience for all our customers, especially those using the Motability Scheme. We are committed to making any necessary adjustments to ensure this happens consistently across all our locations.

    Thank you once again for your kind words about our team and for bringing these matters to our attention. If there is anything further we can do to assist you, please do not hesitate to reach out.

    Best regards,
    Park's Omoda Arbroath Team
  • Rating 5.0
    Made to feel great with a personal touch
    Response from Park's Omoda Arbroath
    Hello Robert M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt great and appreciated the personal touch during your visit. At Park's Omoda Arbroath, we strive to provide exceptional service and ensure that each customer feels valued and supported. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best experience possible. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Great service
    Response from Park's Omoda Arbroath
    Hello Helen,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at Park's Omoda Arbroath. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Excellent knowledge of the cars
    Response from Park's Omoda Arbroath
    Hello Lee R.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our knowledge of the cars excellent. At Park's Omoda Arbroath, we strive to provide the best service and expertise to all our customers, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Amazing customer service
    Response from Park's Omoda Arbroath
    Hello Ian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with our customer service at Park's Omoda Arbroath. Our team is dedicated to providing the best possible service, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Park's Omoda Arbroath Team
  • Rating 5.0
    Brilliant service Shannon was very helpful Stewart aswell thanks 👍
    Response from Park's Omoda Arbroath
    Hello Stewart M.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a brilliant experience with our service. Shannon and Stewart will be delighted to know that their efforts were appreciated. Your feedback is incredibly valuable to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Park's Omoda Arbroath Team

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