Motability Scheme at Lookers Volkswagen Van Centre Glasgow

4.7
Rating 4.7
(37 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Springhill Parkway
Glasgow Business Park
Baillieston, Glasgow G69 6GA
GB
Get directions
Phone Number
Call Lookers Volkswagen Van Centre Glasgow on 0141 781 2800
0141 781 2800
0141 781 2800
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Iain Mccallum
  • Bryan Lister
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Neil Ferguson
  • Aaron Buckley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Van Centre Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Van Centre Glasgow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Volkswagen Van Centre Glasgow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Van Centre Glasgow on 01417812800 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Volkswagen Van Centre Glasgow

  • Rating 1.0
    Was not very professional in correspondence and asked for information and drips and drabs instead of all at once. Quick to place order but had to ask to confirm exactly what was being ordered. This should have been clarified. Forthright from the very beginning
    Response from Lookers Volkswagen Van Centre Glasgow
    Dear Mason M.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the inconvenience it caused. We strive to provide clear and professional communication, and it seems we fell short in this instance.

    Your comments are invaluable in helping us improve our service, and I assure you that we are taking your feedback seriously. We are reviewing our processes to ensure that all information is communicated clearly and efficiently from the outset.

    Please feel free to reach out directly if there is anything further we can do to address your concerns. We hope to have the opportunity to serve you better in the future.

    Kind regards,

    Ann Scott
    Lookers Volkswagen Van Centre Glasgow
  • Rating 5.0
    Perfect customer service from start to finish
    Response from Lookers Volkswagen Van Centre Glasgow
    Hello Logan S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you experienced perfect customer service from start to finish at Lookers Volkswagen Van Centre Glasgow. Our team is dedicated to providing the best service possible, and your feedback is incredibly motivating.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Ann Scott
    Lookers Volkswagen Van Centre Glasgow
  • Rating 5.0
    Very friendly and welcoming, excellent service and knowledge regarding Motability. Thank you for your time and help with choosing our new vehicle.
    Response from Lookers Volkswagen Van Centre Glasgow
    Dear Helen B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service friendly and welcoming, and that our team was able to assist you effectively with your Motability needs. It’s fantastic to know that you are pleased with your new vehicle choice. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Volkswagen Van Centre Glasgow Team
  • Rating 5.0
    Perfect, quick and easy!
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Logan S.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found your experience with us to be perfect, quick, and easy. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Volkswagen Van Centre Glasgow Team
  • Rating 5.0
    Really nice man help me a lot with all my questions
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Everything was great.
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Hi was really please with service as to begin with it when in for repair and they also done MOT

    Anne B
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very good!!
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Iain McCallum the Motability advisor was amazing! He was so helpful - I had specific specifications for my wheelchair and he kept me at ease throughout the process, making sure the vehicle I chose would suit my needs. I would 1000% recommend him to Motability customers. Iain knows his stuff and that made my decision a no brainer to choose Lookers Volkswagen Van Centre Baillieston
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you so much for your kind words! We are so happy to hear that Iain was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very friendly and efficient handover.
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Really nice keep me updated
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Ian from Lookers was really helpful from start to finish
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the great review and the feedback on Ian, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful and friendly staff
    Iain made the process very easy
    Response from Lookers Volkswagen Van Centre Glasgow
    Hello Karen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Service was very good and very efficient. Collection day went very quickly
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service, Iain M took the time and patience to show round the new car/van and made me valued as I left and kept me updated in the whole ordering process, shout out to Jim W who also helped during the application, would recommend this garage to anyone looking for a new van that go the extra mile
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Charlie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Iain and jim receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Very quick and helpful no problem at all.
    Response from Lookers Volkswagen Van Centre Glasgow
    Hello Duncan H, Thank you for taking the time to leave us a review about your visit. Kind Regards.
  • Rating 5.0
    Great customer service
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Margaret. Thank you for your high star rating, Kind regards.
  • Rating 5.0
    Great service
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Elizabeth,


    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!


    Thank you
    Amy
  • Rating 5.0
    Ian Mccallum who I dealt with was fantastic to deal with spent a bit of time going through everything with me very pleased
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Patrick, Thank you so much for your kind words! We are so happy to hear that Ian was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Can’t fault service.
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!

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