Motability Scheme at John Clark Škoda Dundee

4.8
Rating 4.8
(74 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
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Contact information

Address
11 Broomhill Road
Dunsinane Industrial Estate
Dundee DD2 3WT
GB
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Phone Number
Call John Clark Škoda Dundee on 01382 619200
01382 619200
01382 619200
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Steven Rodger
  • Joe Lundie
  • Scott Timmons
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:15
SundayClosed

Motability service specialists:

  • Kyle Crossan
  • Ashley Spasic
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Škoda Dundee

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Škoda Dundee

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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John Clark Škoda Dundee can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Škoda Dundee on 01382619200 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at John Clark Škoda Dundee

  • Rating 5.0
    Very good experience first class service
    Response from John Clark Škoda Dundee
    Hello Agnes,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a very good experience and found our service to be first class. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark Škoda Dundee.

    Best regards,
    John Clark Skoda Dundee
  • Rating 5.0
    Joe was just fantastic, never off the phone letting me know the progress. A very professional young man with oodles of charm and knowledge.
    Response from John Clark Škoda Dundee
    Dear Stephen G.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Joe. His dedication to keeping you informed and his professional demeanor are qualities we highly value in our team members. It's fantastic to know that his charm and knowledge made a lasting impression on you. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The John Clark Škoda Dundee Team
  • Rating 1.0
    Absolutely awful from start to finish they ordered the wrong car and decided to wait until the day or collection to tell Absolutely disgraceful this is the 2nd issue I have had from the garage would never recommend
    Response from John Clark Škoda Dundee
    Dear Daniel,

    We're so sorry to hear about your experience. Thank you for bringing this to our attention. We understand how frustrating it must have been to find out about the car mix-up on the day of collection, especially after a previous issue. We are taking your feedback very seriously and are addressing this internally to improve our processes. We truly regret that we failed to provide you with the smooth experience you deserve.

    Kind regards,
    Kate
    John Clark Motor Group
  • Rating 5.0
    Stephen was very helpful and really helped us pick the right car.
    Very nice experience and the show rooms are lovely.
    Response from John Clark Škoda Dundee
    Dear Sandra,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Stephen was able to assist you in finding the right car and that you had a pleasant experience at our showroom. Your kind words and perfect rating mean a lot to us, and we are delighted to know that you found our facilities lovely.

    At John Clark Škoda Dundee, we strive to provide exceptional service and a welcoming environment for all our customers. It’s fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Thank you once again for your feedback. We look forward to seeing you again soon.

    Best regards,
    John Clark Škoda Dundee Team
  • Rating 5.0
    Steve was really helpful answering our questions. Made the hand over process really quick & simple, Especially while having our disabled kids with us who don't like to wait.
    Response from John Clark Škoda Dundee
    Hello Brayden D.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Steve was able to assist you effectively and make the handover process quick and simple. We understand how important it is to have a smooth experience, especially when you have your children with you. Your feedback is greatly appreciated, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The John Clark Škoda Dundee Team
  • Rating 5.0
    It was a really good experience. The dealer was very helpful.
    Response from John Clark Škoda Dundee
    Dear Catherine C.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a really good experience and found our dealer to be very helpful. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.

    At John Clark Škoda Dundee, we strive to provide exceptional service to all our customers, and it’s wonderful to know that we met your expectations. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    John Clark Škoda Dundee
  • Rating 5.0
    Staff were very helpful and happy
    Response from John Clark Škoda Dundee
    Hello Jade H,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be helpful and happy during your visit. Providing excellent service is something we strive for, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at John Clark Škoda Dundee.

    Best regards,
    The Motability Scheme Team at John Clark Škoda Dundee.
  • Rating 5.0
    Great experience nice and easy no hassle service by dan ( English one ) and ross would highly recommend
    Response from John Clark Škoda Dundee
    Hello Darren,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience with our team, particularly with Dan and Ross. It's wonderful to know that their service made the process nice and easy for you. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    They came for our car in the morning and delivered it back in the afternoon. They also sent us a video of our car! Brilliant service from them.
    Response from John Clark Škoda Dundee
    Hello Grant,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with the service you received, from the convenience of our pick-up and delivery to the video update of your car.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    Great customer service. Very helpful & knowledgeable. Very friendly.
    Response from John Clark Škoda Dundee
    Hello Mary,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service team at John Clark Skoda Dundee. It's fantastic to know that you found our staff helpful, knowledgeable, and friendly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

    Best regards,
    Erin
  • Rating 5.0
    Excellent experience
    Response from John Clark Škoda Dundee
    Hello George,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent experience at John Clark Škoda Dundee. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    Skoda's specialist Daniel was perfect! He explained everything to me in a way I'd understand, he also talked through everything regarding the car linking it to his own experiences and also some of the drawbacks coming from a XL car to a small SUV!
    Response from John Clark Škoda Dundee
    Good Morning,

    Thank you for your fantastic feedback! We’re so pleased to hear that Daniel provided perfect service and took the time to explain everything. It’s great to know he shared his own experiences and helped you navigate the transition. If there’s anything else we can assist you with, please don’t hesitate to get in touch. Enjoy your new car!

    Best Regards,
    Erin
  • Rating 5.0
    Car was picked up at the time arranged and was returned at the time arranged,the whole thing was stress free,good service.
    Response from John Clark Škoda Dundee
    Good Morning, Peter.

    Thank you for your positive feedback! We’re thrilled to hear that your experience at Specialist Cars Škoda Dundee was stress-free and that everything went to plan with the pickup and return of your car. Providing reliable and efficient service is always our goal, and we’re so glad to know you were satisfied. If there’s anything else we can assist with, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Very helpful and friendly staff and very professional way to explain things
    Response from John Clark Škoda Dundee
    Good Morning, Mohammed.

    Thank you for your kind feedback about your experience with the Motability Scheme at Specialist Cars Škoda Dundee! We’re thrilled to hear that our staff were helpful, friendly, and professional in explaining everything to you.

    If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best Regards,
    Erin

  • Rating 5.0
    Very easy and straight forward with explanations all the way
    Response from John Clark Škoda Dundee
    Good Afternoon, Andrew.

    Thank you for your great feedback about your experience with the Motability Scheme at Specialist Cars Škoda Dundee! We’re so pleased to hear that the process was easy and straightforward, with clear explanations provided every step of the way. Your satisfaction is very important to us, and we’re always here to help if you need anything further.

    Best Regards,
    Erin
  • Rating 5.0
    Motability expert was great handover was as expected
    Response from John Clark Škoda Dundee
    Good Morning, Gail.

    Thank you for your feedback about your experience with the Motability Scheme at Specialist Cars Škoda Dundee! We’re pleased to hear that our Motability expert provided great service and that the handover met your expectations. If there’s anything else we can assist you with, please don’t hesitate to get in touch. We’re always here to help!

    Best Regards,
    Erin
  • Rating 5.0
    Nice and easy process from start to finish Dan was very helpful and informative. Pleased with the service.
    Response from John Clark Škoda Dundee
    Good Morning, Enid.

    Thank you for your fantastic feedback about your experience with the Motability Scheme at Specialist Cars Škoda Dundee! We’re so pleased to hear that the process was smooth and easy from start to finish. It’s wonderful to know that Dan was helpful and informative throughout. Your satisfaction means a great deal to us, and we look forward to assisting you again in the future.

    Best Regards,
    Erin
  • Rating 1.0
    Wrong car delivered
    Response from John Clark Škoda Dundee
    Good Afternoon, Angus.

    Thank you for bringing this to our attention regarding your experience with the Motability Scheme at Škoda Dundee.

    We sincerely apologise for the error with your vehicle delivery and for any inconvenience this may have caused. Providing a smooth and reliable experience is our priority, and we’re sorry to have fallen short on this occasion.

    Our team is committed to resolving this matter quickly and ensuring you receive the correct vehicle as soon as possible.

    Thank you for your patience and understanding as we work to make things right.

    Best Regards,
    Erin
  • Rating 5.0
    Steven Rodger was excellent tailored his sales approach to me. I would definitely recommend skoda Dundee to any mobility customers.
    Response from John Clark Škoda Dundee
    Good Morning, Joy.

    Thank you for sharing your experience with the Motability Scheme at Specialist Cars Škoda Dundee!

    It’s great to hear that Steven provided excellent service and tailored his approach to meet your needs. Your recommendation means a lot to us, and we’re delighted you had such a positive experience. If you ever need further assistance, we’ll be happy to help!

    Best Regards,
    Erin
  • Rating 5.0
    Happy with the service I received in all departments
    Response from John Clark Škoda Dundee
    Good Morning, Susan.

    Thank you for your feedback about your experience with the Motability Scheme at Specialist Cars Škoda Dundee!

    We’re glad to hear you were happy with the service across all departments. If you need any further assistance in the future, we’re always here to help!

    Best Regards,
    Erin

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