Motability Scheme at Barnetts Volkswagen Dundee

4.8
Rating 4.8
(110 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Riverside Drive
Dundee DD2 1UG
GB
Phone Number
Call Barnetts Volkswagen Dundee on 01382 200222
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Oliver Henderson
  • Chris Thomson
  • Ben Faulkner
  • Lee Kane
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kelly Colvin
  • Jordan Donlevy
  • Gillian Moffat
  • John Robson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Barnetts Volkswagen Dundee

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Barnetts Volkswagen Dundee

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Barnetts Volkswagen Dundee can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Barnetts Volkswagen Dundee on 01382200222 to make an appointment with our Motability specialist.

Reviews at Barnetts Volkswagen Dundee

  • Rating 5.0
    Went above and beyond to help me from start to finish
  • Rating 5.0
    Everything was absolutely fine, and very respectful done. Thank you 👍👍
    Response from Barnetts Volkswagen Dundee
    Thank you for the great review!

    We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards

    Katy
  • Rating 5.0
    Oliver was brand new from start to finish explained the whole scheme as well as helping me find the right csr for me and handling everything for me
    Response from Barnetts Volkswagen Dundee
    Thank you for the great review and the feedback on Oliver, we really appreciate it.

    We look forward to welcoming you back to the business again soon.

    Kind regards

    Katy Dunn
  • Rating 5.0
    Excellent staff, very accommodating.
    Response from Barnetts Volkswagen Dundee
    Hello Ffion J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff excellent and accommodating. Providing exceptional service is our top priority, and your feedback truly motivates us to keep up the good work. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Barnetts Volkswagen Dundee.

    Best regards,
    Katy Dunn
    Sales Manager
  • Rating 5.0
    Excellent work by these guys, appreciate all the help. Can’t wait for my car now 🙌🏼
    Response from Barnetts Volkswagen Dundee
    Hello William S.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Barnetts Volkswagen Dundee. Your kind words and perfect rating mean a lot to our team. We are always here to help and are delighted to have been able to assist you. If you have any further needs or questions, please don't hesitate to reach out.

    Best regards,
    The Barnetts Volkswagen Dundee Team
  • Rating 5.0
    Chris was very helpful. He answered all my questions.
    He explained everything clearly and the process was quick and straightforward.
    Response from Barnetts Volkswagen Dundee
    Dear Amanda,

    Thank you so much for taking the time to share your experience with us at Barnetts Volkswagen Dundee. We are thrilled to hear that Chris was able to assist you effectively and that you found the process quick and straightforward. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to provide the best service possible, and your kind words affirm the hard work we put into ensuring our customers have a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Katy Dunn
    Sales Manager
    Barnetts Volkswagen Dundee
  • Rating 5.0
    Such a lovely helpful man.
    Response from Barnetts Volkswagen Dundee
    Dear Margaret R.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Barnetts Volkswagen Dundee.

    We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Motability Scheme Team at Barnetts Volkswagen Dundee
  • Rating 5.0
    Brilliant experience
    Response from Barnetts Volkswagen Dundee
    Hello Derek,

    Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a brilliant experience with us at Barnetts Volkswagen Dundee. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Katy Dunn
    Sales Manager
    Barnetts Volkswagen Dundee
  • Rating 5.0
    Friendly, informative and took time at hand over
    Response from Barnetts Volkswagen Dundee
    Hello Rose,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you found our team friendly and informative, and that the handover process met your expectations. Your feedback is incredibly valuable to us, and it’s great to know that we could provide you with a positive experience. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Barnetts Volkswagen Dundee.

    Best regards,

    Katy Dunn
    Sales Manager
  • Rating 5.0
    It was an absolute pleasure to have been guided & helped by Mr Lee Kane. Lee was very patient, understanding, kind & overall supported me well with any questions I had with my new vehicle. A solid 10/10 for the customer support throughout the whole process. I can't thank Lee enough for his very friendly attitude towards me regarding the car & questions. A truly professional gentleman & Like I said previously it was a fantastic experience to deal with him and overall very, very happy. Thank you Lee!
    Response from Barnetts Volkswagen Dundee
    Thank you so much for your kind words! We are so happy to hear that Lee was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

    Katy Dunn
    Sales Manager
  • Rating 5.0
    Oliver was amazing in helping us with our order
    Response from Barnetts Volkswagen Dundee
    Thank you so much for your kind words! We are so happy to hear that Oliver was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Picked vehicle up and dropped it back off at house
    Response from Barnetts Volkswagen Dundee
    Hi Derek,

    Thank you for taking the time to write this review. I am very glad to hear that you were pleased with the level of service that you received.

    Many thanks

    Katy
  • Rating 5.0
    Very helpful assistance from Reece.
    Response from Barnetts Volkswagen Dundee
    Thank you so much for your kind words! We are so happy to hear that Reece was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Friendly helpful staff from the moment I arrived. Kept me informed of everything. Faultless.
    Response from Barnetts Volkswagen Dundee
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards

    Katy Dunn
  • Rating 5.0
    Ollie was amazing.
    Response from Barnetts Volkswagen Dundee
    Thank you so much for your kind words! We are so happy to hear that Ollie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very happy with all the service I received .Thank you all so much
    Response from Barnetts Volkswagen Dundee
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great experience, everything on time and perfect
    Response from Barnetts Volkswagen Dundee
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 4.0
    Handover with salesman went well.

    Disappointed that the car never came with mats to protect the car to keep it looking nice for when handing back.

    Appreciate the champagne but would rather have the mats as I don’t drink.
  • Rating 5.0
    Very good quick Jacquie S
    Response from Barnetts Volkswagen Dundee
    Thank you for the great review! We really appreciate you taking the time to feedback.
    We look forward to welcoming you back to the business again soon.

    Kind regards

    Barnetts Volkswagen.
  • Rating 5.0
    Helpful friendly staff

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