Motability Scheme at Western Toyota Dunfermline

4.8
Rating 4.8
(106 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00

Contact information

Address
Crossgates Road
Halbeath
Dunfermline KY11 7EG
GB
Phone Number
Call Western Toyota Dunfermline on 0333 241 6265
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Nick Wheeler
  • Magda Kazmierczyk
  • Brian Morrison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Martin Scott
  • Aidan Strathie
  • Jemma Johnson
  • Claire King
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Toyota Dunfermline

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Toyota Dunfermline

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Western Toyota Dunfermline can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Toyota Dunfermline on 03332416265 to make an appointment with our Motability specialist.

Reviews at Western Toyota Dunfermline

  • Rating 5.0
    Magda was very friendly and helpful throughout the whole process. She kept me informed with what was happening.
    Response from Western Toyota Dunfermline
    Thank you so much for your kind words! We are so happy to hear that Magda was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service very happy
    Response from Western Toyota Dunfermline
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    It’s a Motability car. Garage came and got it serviced it washed and vacuumed it then returned it. All done in a few hours. Was brilliant. Thanks to all involved
    Response from Western Toyota Dunfermline
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Brilliant service from start to finish x x
    Response from Western Toyota Dunfermline
    Thank you for taking the time to leave us this great 5 star review May! Kind regards,
  • Rating 5.0
    Perfect
    Response from Western Toyota Dunfermline
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Everything went well
    Response from Western Toyota Dunfermline
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    I was made to feel at home, great service as usual thank you
    Response from Western Toyota Dunfermline
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great people very professional, nick was a star
    Response from Western Toyota Dunfermline
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 4.0
    The car went for an MOT and service , it was fine , but I always feel that a courtesy car for a couple of hours or a pick up service from door to door would have been more appreciated.
    Response from Western Toyota Dunfermline
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Perfect 10/10 of ten stars
    I would recommend it to others
    Nick was fantastic !!
    Thank you for your nice comment as well.
    Response from Western Toyota Dunfermline
    Thank you so much for your kind words! We are so happy to hear that Nick was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Perfect.
    Response from Western Toyota Dunfermline
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Car picked up and dropped off with no concerns
    Response from Western Toyota Dunfermline
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 2.0
    Car was returned smelling of sour milk. Something is not right with the cabin air filter that they changed.
    Response from Western Toyota Dunfermline
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Nick was great pretty straightforward
    Response from Western Toyota Dunfermline
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Excellent service Claire was a lovely girl who explained everything that the mechanics had done. Car cleaned and hoovered too.
    Response from Western Toyota Dunfermline
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent sales service
    Response from Western Toyota Dunfermline
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Courteous, professional staff
    Made to feel welcome in showroom

    Arranged test drive with no issues and very helpful
    Ordered car with no issues, easy to discuss car options with and advice
    Response from Western Toyota Dunfermline
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very welcoming and helpful
    Response from Western Toyota Dunfermline
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    First class service and the staff are very friendly.
    Response from Western Toyota Dunfermline
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great experience..friendly staff
    Response from Western Toyota Dunfermline
    Thank you for your kind words - we're glad to have been of service!

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