Motability Scheme at Western Toyota Dunfermline
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Crossgates Road
Halbeath
Dunfermline KY11 7EG
GB
Phone Number
Call Western Toyota Dunfermline on 0333 241 6265
0333 241 6265
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 12:00 - 17:00 |
Motability Scheme specialists:
- Nick Wheeler
- Magda Kazmierczyk
- Brian Morrison
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Martin Scott
- Aidan Strathie
- Jemma Johnson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Western Toyota Dunfermline
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Western Toyota Dunfermline
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Western Toyota Dunfermline can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Western Toyota Dunfermline on 03332416265 to make an appointment with our Motability specialist.
Reviews at Western Toyota Dunfermline
- Rating 5.0Jan 21, 2026This was our second time using Motability with Western Toyota, and once again I’m never disappointed.
Nick is absolutely fab — friendly, patient, and genuinely helpful throughout the whole process. What really stands out is that I’m spoken to with dignity and respect, which sadly isn’t always a given elsewhere. I never feel rushed or talked down to, and everything is explained clearly and kindly.
The whole experience was smooth, supportive, and stress-free. I honestly wouldn’t go anywhere else. Highly recommend Western Toyota and especially Nick if you’re looking for excellent Motability service. - Rating 5.0Jan 20, 2026Helpful and thorough. ExcellentResponse from Western Toyota DunfermlineJan 23, 2026Hello John S.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service helpful and thorough. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Toyota Dunfermline.
Best regards,
Alastair Cameron
Centre Principle
Western Toyota Dunfermline | Fife
The Motability Scheme Team - Rating 5.0Jan 20, 2026Magda was patient, understanding and very helpful and professional but friendly throughout. Thank you.Response from Western Toyota DunfermlineJan 23, 2026Dear John S.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Magda at Western Toyota Dunfermline. It's fantastic to know that her patience, understanding, and professionalism made your visit enjoyable. We strive to provide friendly and helpful service to all our customers, and your feedback reassures us that we are on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Alastair Cameron
Centre Principle
Western Toyota Dunfermline | Fife
The Motability Scheme Team at Western Toyota Dunfermline - Rating 5.0Jan 16, 2026Nick was outstanding to deal with actual best dealer so polite and welcoming wouldn’t go anywhere elseResponse from Western Toyota DunfermlineJan 23, 2026Hello Claire C.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Nick at Western Toyota Dunfermline. It's fantastic to know that his politeness and welcoming nature made your visit exceptional. We truly appreciate your kind words and your loyalty to our dealership. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Alastair Cameron
Centre Principle
Western Toyota Dunfermline | Fife
Best regards,
The Western Toyota Dunfermline Team - Rating 5.0Dec 31, 2025Excellent service, excellent peopleResponse from Western Toyota DunfermlineJan 23, 2026Hello Michael,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and team at Western Toyota Dunfermline. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Alastair Cameron
Centre Principle
Western Toyota Dunfermline | Fife
The Motability Scheme Team at Western Toyota Dunfermline - Rating 5.0Dec 22, 2025
Absolutely amazing service! Nick was fantastic and so helpful, kind, and knowledgeable throughout the whole process. I couldn’t fault the experience at all.Response from Western Toyota DunfermlineJan 23, 2026Dear Jennifer K.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Western Toyota Dunfermline. It's fantastic to know that Nick was able to provide you with helpful, kind, and knowledgeable service throughout your visit.
Your kind words and perfect rating mean a lot to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store!
Warm regards,
Alastair Cameron
Centre Principle
Western Toyota Dunfermline | Fife
The Western Toyota Dunfermline Team - Rating 5.0Dec 16, 2025ExcellentResponse from Western Toyota DunfermlineJan 23, 2026Dear Zara H.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Western Toyota Dunfermline. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards
Alastair Cameron
Centre Principle
Western Toyota Dunfermline | Fife
Western Toyota Dunfermline - Rating 5.0Oct 27, 2025Brian was very informative and helpful. He helped us make the decision that was right for us. Brilliant communication and very professional.Response from Western Toyota DunfermlineNov 3, 2025Dear Niamh A.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Brian was able to assist you effectively and that his communication and professionalism made a positive impact on your experience. It's always our goal to help our customers make the best decisions for their needs, and we're delighted to know we achieved that with you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Toyota Dunfermline.
Best regards
Alastair Cameron
Western Toyota Dunfermline Team - Rating 5.0Oct 23, 2025Great friendly service from the start. Kept informed all the wayResponse from Western Toyota DunfermlineNov 3, 2025Hello Colin,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our team at Western Toyota Dunfermline. Keeping our customers informed and providing friendly service is something we strive for every day, and it's wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Western Toyota Dunfermline Team - Rating 5.0Oct 20, 2025Western Toyota was wonderful. My car was pucked up and delivered back to me, and they kept in touch at every step.Response from Western Toyota DunfermlineNov 3, 2025Dear Julia T.,
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with Western Toyota Dunfermline. Ensuring that our customers are well-informed and satisfied at every step is a top priority for us, and we're delighted that you appreciated the pickup and delivery service. Your feedback is incredibly valuable, and it motivates our team to continue providing exceptional service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Alastair Cameron
The Western Toyota Dunfermline Team - Rating 5.0Oct 3, 2025Service carried out at time specified and courtesy cleaned inside and outResponse from Western Toyota DunfermlineNov 3, 2025Hello David G.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your service was carried out promptly and that you appreciated the courtesy cleaning of your vehicle. At Western Toyota Dunfermline, we strive to provide the best possible service to all our customers, and it's wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Alastair Cameron
The Motability Scheme Team at Western Toyota Dunfermline - Rating 5.0Oct 1, 2025We’re very helpful. Excellent service again. Third time I have went there. Couldn’t do enough to help.Response from Western Toyota DunfermlineNov 3, 2025Hello Lisa J.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service excellent once again and that our team was able to assist you effectively. It’s always a pleasure to welcome you back, and we’re delighted to know that we could meet your expectations on your third visit. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!
Best regards,
Alastair Cameron
The Motability Scheme Team at Western Toyota Dunfermline - Rating 5.0Sep 24, 2025Car was well serviced and quickly the same day.Response from Western Toyota DunfermlineSep 30, 2025Hello Szymon Z.,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you were pleased with the quick and efficient service you received for your car. At Western Toyota Dunfermline, we strive to ensure that all our customers have a seamless experience, and your feedback is a great testament to our team's dedication. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Western Toyota Dunfermline Team - Rating 5.0Sep 23, 2025Excellent serviceResponse from Western Toyota DunfermlineSep 30, 2025Hello George,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Western Toyota Dunfermline. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know when we’ve achieved that. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Western Toyota Dunfermline - Rating 5.0Aug 27, 2025Good in fact brilliant Nick wheeler is an amazing personResponse from Western Toyota DunfermlineAug 28, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 20, 2025Great service from a very experienced sales team.Response from Western Toyota DunfermlineAug 25, 2025Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 29, 2025Excellent customer service from all staff very friendly put me at ease,Response from Western Toyota DunfermlineJul 31, 2025Hello Kathleen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at Western Toyota Dunfermline. It's great to know that our staff made you feel at ease and provided the friendly service we strive for. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future.
Best regards,
The Motability Scheme Team at Western Toyota Dunfermline - Rating 5.0Jul 25, 2025First time with Western Toyota. Brian who dealt with us was very friendly. He was very informative of the car we were looking at.Response from Western Toyota DunfermlineJul 31, 2025Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 25, 2025Really helpful, everything was straight forward. Excellent serviceResponse from Western Toyota DunfermlineJul 31, 2025Hello Susanne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and straightforward. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Toyota Dunfermline.
Best regards,
Martin Scott, Service Manager
Western Toyota Motability Scheme Team - Rating 5.0May 2, 2025Excellent service as always from Western Toyota DunfermlineResponse from Western Toyota DunfermlineMay 19, 2025Good Afternoon
Thank you very much for your kind comments.
Delighted your experience was enjoyable!
Western Toyota Dunfermline shall look forward to welcoming you back next time!
Thank you so much for taking the time to share your wonderful feedback about your experience with the Motability Scheme at Western Toyota Dunfermline. We are thrilled to hear that your second experience with us was just as positive as the first.
Nick will be delighted to know that his friendly and patient service made such a significant impact. We strive to treat all our customers with dignity and respect, and it's heartening to know that you felt valued and understood throughout the process.
Your kind words about the smooth, supportive, and stress-free experience mean a lot to us. We are grateful for your recommendation and are committed to maintaining the high standards you have come to expect from us.
Thank you once again for your trust and loyalty. We look forward to serving you in the future.
Best regards,
Alastair Cameron | Centre Principle
Western Toyota Dunfermline Team