Motability Scheme at Vertu Hyundai Edinburgh West

4.8
Rating 4.8
(220 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Edinburgh West

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We are a friendly and warm welcoming traditional car dealership, with a fantastic range of new vehicles in our showroom and a vast range of cars to test drive.

We offer a personalised service with quiet rooms or seclusion for our clients whenever required.

We look forward to seeing you soon.

Vertu Hyundai Edinburgh West can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Edinburgh West on 01314422060 to make an appointment with our Motability specialist.

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Contact information

Address
390 Calder Road
Edinburgh
Edinburgh EH11 4AS
GB
Get directions
Phone Number
Call Vertu Hyundai Edinburgh West on 0131 442 2060
0131 442 2060
0131 442 2060
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Craig Wardlaw
  • Ihtisham Alamkhan
  • Dale Quinn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Neil Mcpherson
  • Troy Mills
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Edinburgh West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Edinburgh West

  • Rating 5.0
    Everyone very helpful
    Response from Vertu Hyundai Edinburgh West
    Hello Margaret,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Hyundai Edinburgh West to be very helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    Craig, the car salesman was absolutely fantastic from start to finish very excellent service
    Response from Vertu Hyundai Edinburgh West
    Hello Ian,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Craig provided you with excellent service from start to finish. At Vertu Hyundai Edinburgh West, we strive to ensure that every customer has a fantastic experience, and it's wonderful to know that Craig met your expectations.

    Kind regards,
    Matthew
  • Rating 5.0
    Kept up to date with everything going on
    Response from Vertu Hyundai Edinburgh West
    Hello Alexander.

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you felt well-informed throughout your experience with us. Keeping our customers updated is a top priority, and it's great to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Edinburgh West. Kind regards, Dean
  • Rating 5.0
    Car is brilliant to drive nice and smooth miss N hunter
    Response from Vertu Hyundai Edinburgh West
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
  • Rating 5.0
    Excellent service from start to finish
    Response from Vertu Hyundai Edinburgh West
    Good afternoon Lewis. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    The services good although I was kept waiting both to book the car in and when I collected it.
    Response from Vertu Hyundai Edinburgh West
    Good afternoon Angela. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT4AS0304 Kind regards, Dean
  • Rating 5.0
    It was quick and efficient
    Response from Vertu Hyundai Edinburgh West
    Good afternoon Brian. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    He was fantastic
    Response from Vertu Hyundai Edinburgh West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Craig at vertu calder road was amazing did all paperwork for me and car was ready in 5 days staff were amazing
    Response from Vertu Hyundai Edinburgh West
    Good afternoon Ann. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Every thing went well as expected good service and helpful
    Response from Vertu Hyundai Edinburgh West
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    So easy to apply Craig at vertu was amazing did everything for us over the phone great service
    Response from Vertu Hyundai Edinburgh West
    Hi Ann. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Outstanding
    Response from Vertu Hyundai Edinburgh West
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Was dealt with in a really professional manner, everything was fully explained to me thought the process, I would highly recommend using this company
    Response from Vertu Hyundai Edinburgh West
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Proffessional and knowledgeable of mobility process and the vehicle we wanted
    Response from Vertu Hyundai Edinburgh West
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 4.0
    Car service for my mother's motability car went well. Lady that works on the desk for repairs is always very helpful.
    Response from Vertu Hyundai Edinburgh West
    Hi Eileen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great experience overall, had an issue with payment of advance payment however it was barclays having an issue, caused some stress but hyundai came through.
    Response from Vertu Hyundai Edinburgh West
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Everything was easy and all explained and was a quick process
    Response from Vertu Hyundai Edinburgh West
    Hi Michelle. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Great, thanks!
    Response from Vertu Hyundai Edinburgh West
    Hi Michelle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Dale was absolutely amazing with me very understanding and took on board all my concerns and needs
    Response from Vertu Hyundai Edinburgh West
    Good afternoon, Alexander. Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Thank you very much, excellent
    Response from Vertu Hyundai Edinburgh West
    Hi Hira. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

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