Motability Scheme at Macklin Motors Hyundai Edinburgh West

4.8
Rating 4.8
(161 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Macklin Motors Hyundai Edinburgh West

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Hyundai Edinburgh West can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Hyundai Edinburgh West on 03445586993 to make an appointment with our Motability specialist.

Contact information

Address
390 Calder Road
Edinburgh
Edinburgh EH11 4AS
GB
Phone Number
Call Macklin Motors Hyundai Edinburgh West on 0344 558 6993
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Craig Wardlaw
  • Gemma Sim
  • Paul Gordon
  • Dale Quinn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Neil Mcpherson
  • Troy Mills
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors Hyundai Edinburgh West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Macklin Motors Hyundai Edinburgh West

  • Rating 5.0
    He was such a nice man so helpful go back to him in a minute
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    The service I experienced was outstanding!
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Susan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, . Many thanks Keith
  • Rating 5.0
    Very friendly and organised car was read after a couple of hours
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    The person who helped me was Dale he was super helpful and explained it to me very well and helped me understand would recommend Dale as he is super nice and helpful.
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Craig the mobility salesman was absolutely amazing, made me and my wife feel welcome explained in detail what we needed to know.
    Overall a fantastic experience would definitely recommend!!
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Paul. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Very satisfied
    Response from Macklin Motors Hyundai Edinburgh West
    Thanks for the great score! Kind regards Dawn
  • Rating 5.0
    Was an easy handover, staff was really helpful and friendly too
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Craig was amazing, very helpful, very informative, great communication. I would give him 10 stars if I could.
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Excellent service and lady who booked my car in and on collection was brilliant.
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn
  • Rating 5.0
    Easy to wait for car service to be done. Took nearly 3 hours. Got video to show service finds. All staff friendly and helpful. No problems except parking is very difficult at this particular garage.
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you for your review! Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Dawn
  • Rating 5.0
    Friendly helpful staff good amshopere
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Craig was wonderful, he is very friendly, approachable and knowledgeable, he did everything for me from start to finish.
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    The service was very good
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 1.0
    Wish I went elsewhere,very poor dealership .
    1) Salesman said to me the car was being trailered up and day of pick up it had 367 miles on it,I then questioned the Salesman about the miles he called me a liar and demanded to see my emails for proof he said it was being trailered up no respect at all.
    2)Due to the car being driven up the car was damaged chip on drivers door and light bar chip ,Salesman didn't mention the damage highlights the caliber of dealership I was dealing with.
    3) Sales manager intervened and we came to a verbal agreement that they would repair the car,2 attempts later ,first repair was like a child had done it so called paint specialist done more like DIY and the second attempt nothing happened no staff to do it waste a whole day .
    4)Met with the general manager of the dealership when I pick up car and his attitude towards customers is the reason you stay clear could not careless ,promised to personally deal with my problem ,promised to phone on the 10th June but surprise surprise nothing .
    His attitude is right through the Macklin motor branch breaking vertu company statements he works under.
    GO ANYWHERE ELSE
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTST1206 Kind regards Dawn
  • Rating 5.0
    From start to finish Paul guided us through every step of the way. Excellent service. Thank you Paul
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    First time using motability scheme. Edinburgh East Hyundai dealership were so accommodating and helpful, would recommend them if you thinking about a motability car. Paul Gordon was efficient and explained it all really well and did his best to find me the vehicle I wanted. I honestly could t have asked for anything more
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Craig was excellent at his job
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Great company to deal with easy check in and check out,even sent a video of the service being done
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Mark, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent service
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Excellent service and lovely staff
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew

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