Motability Scheme at Lookers Audi Edinburgh

4.5
Rating 4.5
(84 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
4 Bankhead Drive
Edinburgh EH11 4EJ
GB
Phone Number
Call Lookers Audi Edinburgh on 0131 475 4472
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kim Drake
  • Colin Monkhouse
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kari Mcintosh
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Audi Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Audi Edinburgh on 01314754472 to make an appointment with our Motability specialist.

Reviews at Lookers Audi Edinburgh

  • Rating 5.0
    Very friendly staff
    X
    Response from Lookers Audi Edinburgh
    Donna F. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The lady at reception was lovely and the Danny was brilliant
    Response from Lookers Audi Edinburgh
    Liza R. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The lady at the desk was lovely ! And the guy was very brilliant all the way through great at his job
    Response from Lookers Audi Edinburgh
    Liza R. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Dani was fantastic from start to finish. We were kept up to date through the whole process and from the minute we walked in we felt welcomed, at ease and valued.
    Response from Lookers Audi Edinburgh
    Lewis N. Thank you for the great review and the feedback on Dani, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Best service, danhi made me feel so easy & went through every part & answered every question I had.
    Response from Lookers Audi Edinburgh
    Blake T. Thank you for the great review and the feedback on Dahni, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing so happy with it x
    Response from Lookers Audi Edinburgh
    Ellie G. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Patient and helpful experience.
    Response from Lookers Audi Edinburgh
    Caroline T. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Dahni Kerr was great start to finish, really made the experience enjoyable and is a credit to your company.
    Response from Lookers Audi Edinburgh
    Nasim C. Thank you for the great review and the feedback on Dahni, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Best customer service ever had. Thank you for making this such a pleasant and stress free experience.
    Response from Lookers Audi Edinburgh
    Maureen F. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Worst customer service I've ever experienced. I've now left audi and went back to nissan as customer service is amazing at nissan
    Response from Lookers Audi Edinburgh
    Hello Margaret M. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Gained a lot of information from Dahni who initially helped us understand the scheme, place the order in KimÔÇÖs absence, so thank you for your patience, very much appreciated! Kim also been very informative about our order, timescales etc, looking forward to the next stage so thank you!!
    Response from Lookers Audi Edinburgh
    Stuart A. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kim knows her stuff and is great to deal with. She goes above and beyond to help her customers.
    Response from Lookers Audi Edinburgh
    Dianne R. Thank you for the great review and the feedback on Kim, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service, well informed and very friendly
    Response from Lookers Audi Edinburgh
    Scott K. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kim was really friendly and really helpful , 5 star service from her and Audi Edinburgh were welcoming ­č嬭čĆ╗­čĺÜ
    Response from Lookers Audi Edinburgh
    Hello Ryan B. Thank you so much for your kind words! We are so happy to hear that Kim was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Colin was great and couldn't recommend him or auti anymore. Brilliant staff
    Response from Lookers Audi Edinburgh
    Hello Mason Y. Thank you so much for your kind words! We are so happy to hear that Colin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great
    Response from Lookers Audi Edinburgh
    Hello Elliott C. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kim is extremely helpful and took her time with us, despite us not having made an appointment in advance. She made the whole process extremely relaxed.
    Response from Lookers Audi Edinburgh
    Dear Dianne R, Thanks for taking the time to leave this great review! Have a lovely day!
  • Rating 5.0
    Great customer service
    No faults at all Dahni is absoloutely brilliant to deal with. ­čĹĆ
    Response from Lookers Audi Edinburgh
    Hello Siani S. Thank you so much for your kind words! We are so happy to hear that Dahni was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Absoloutely fantastic customer service from start to finish. Showroom is absoloutely gleaming... everyone is soo polite and helpful. Such a pleasure to be dealt with by the staff. Absoloutely superb ­čĹî
    Response from Lookers Audi Edinburgh
    Dear Siani S, Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience.
  • Rating 5.0
    Kim was very pleasant, helpful and informative
    Response from Lookers Audi Edinburgh
    Hello Arlene M.. Thank you for taking the time to leave us a review about your visit. Have a great day!

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