Motability Scheme at Audi Edinburgh

Motability Scheme at Audi Edinburgh

4.7
Rating 4.7
(128 reviews)
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today

Contact information

Address
4 Bankhead Drive
South Gyle
Edinburgh EH11 4EJ
GB
Phone Number
Call Audi Edinburgh on 0131 669 8844
Reviews
Visit dealer website

Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability Scheme specialists:

  • Kim Drake
  • Alan Carter
  • Adam Mclean
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Matthew Dick
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Audi Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Audi Edinburgh

Our trained Motability specialists are here to support you throughout the duration of your lease.

Audi Edinburgh can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Audi Edinburgh on 01316698844 to make an appointment with our Motability specialist.

Reviews at Audi Edinburgh

  • Rating 5.0
    Fantastic Adam made everything so simple and straight forward. He was happy to go above and beyond. Thanks so much
    Response from Audi Edinburgh
    Hello Sajidha I.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Adam made your experience with us simple and straightforward. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Audi Edinburgh.

    Best regards,
    The Motability Scheme Team at Audi Edinburgh
  • Rating 5.0
    Amazing service
    Response from Audi Edinburgh
    Hello Liza R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with our service at Eastern Audi Edinburgh. Our team is dedicated to providing the best possible service to our customers, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Eastern Audi Edinburgh Team
  • Rating 5.0
    I'm very happy with the service. Adam was very helpful at Audi edinburgh
    Response from Audi Edinburgh
    Hello Norman,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a positive experience with us at Lookers Edinburgh Audi. It's fantastic to know that Adam was able to assist you effectively. We strive to provide the best service possible, and your kind words are truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Lookers Edinburgh Audi Team
  • Rating 5.0
    Adam was very very helpful very well mannered man.
    Response from Audi Edinburgh
    Hello Norman,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Adam was able to assist you effectively and that you found him to be very helpful and well-mannered. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Edinburgh Audi Team
  • Rating 5.0
    Excellent service and Alan was very helpful. Smooth process from start to finish
    Response from Audi Edinburgh
    Dear John C.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our service and that Alan was able to assist you effectively. It's great to know that the process was smooth from start to finish. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Audi Edinburgh.

    Best regards,
    The Motability Scheme Team at Lookers Audi Edinburgh
  • Rating 5.0
    Excellent professional service
    Response from Audi Edinburgh
    Hello Raymond,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent professional service during your visit to Lookers Audi Edinburgh. Our team strives to provide the best experience possible, and your feedback is a great testament to their hard work and dedication.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Caitlin
    Lookers Audi Edinburgh
  • Rating 5.0
    Smooth transition between arrival, kept upto date with work and pick up
    Response from Audi Edinburgh
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Kept up to date on progress, hospitality area was comfortable and clean. Excellent service.
    Response from Audi Edinburgh
    Dear Elizabeth D.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you were pleased with the service you received and that you found our hospitality area comfortable and clean. Keeping our customers informed and ensuring a pleasant experience is very important to us, and your kind words affirm that we are on the right track.

    We truly appreciate your 5-star rating and look forward to welcoming you back to Lookers Audi Edinburgh in the future. If there is anything else we can do for you, please don't hesitate to let us know.

    Kind regards
    Lookers Customer Service & Resolution Team


  • Rating 5.0
    Very professional but also friendly kept me up to date with what they were doing cannot fault experience
    Response from Audi Edinburgh
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The lady Kim who dealt with me was brilliant and very professional a would give her 10/10 nd recommend Audi mobility to anyone
    Response from Audi Edinburgh
    Dear David M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kim and that her professionalism made such a great impression. Your recommendation means a lot to us, and we are delighted to know that you would rate your experience with us so highly. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Audi Edinburgh in the future.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    It was very good 😊
    Response from Audi Edinburgh
    Hello Nicola D.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a very good experience with us at Lookers Audi Edinburgh. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Audi Edinburgh Team
  • Rating 5.0
    Totally Brilliant Kim.was very helpful knowlegable etc
    Response from Audi Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Kim was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Fantastic experience. Adam was so helpful and very friendly. Made us feel at ease through the full process. Couldn’t have done any more to make us feel at ease.
    Response from Audi Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    adam was amazing he promises the world and delivered it we had so many free gifts when picking the car up and he was overall great
    Response from Audi Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Overall experience was great, excellent customer service and communication
    Response from Audi Edinburgh
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Exceptional
    Response from Audi Edinburgh
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Communication great, staff all polite and happy to help, can't fault them.
    Response from Audi Edinburgh
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Never had a problem great service
    Response from Audi Edinburgh
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    First time using Motability program. Leasa guided us through the whole process. She was very helpful. Answered all our questions. Nice and friendly person. I highly recommend Leasa if you want to come the whole process in a nice atmosphere.
    Response from Audi Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Leasa was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good
    Response from Audi Edinburgh
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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