Motability Scheme at Macklin Motors Hyundai Edinburgh West

4.9
Rating 4.9
(31 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Macklin Motors Hyundai Edinburgh West

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Hyundai Edinburgh West can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Hyundai Edinburgh West on 03445586993 to make an appointment with our Motability specialist.

Contact information

Address
390 Calder Road
Sighthill
Edinburgh EH11 4AS
GB
Phone Number
Call Macklin Motors Hyundai Edinburgh West on 0344 558 6993
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Craig Wardlaw
  • Gemma Sim
  • Cameron Mcewan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nicola Adam
  • Paul Hattie
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors Hyundai Edinburgh West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Macklin Motors Hyundai Edinburgh West

  • Rating 5.0
    Craig was extremely helpful explaining everything, he took the time to show us all the gadgets and switches and gave us time to ask questions.veey helpful and pleasant to deal with. Thank you
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Craig. Thank you for taking the time to leave us this brilliant 5 star review! I am glad to hear that you had a fantastic handover with Craig at Macklin Motors Hyundai Edinburgh West! Kind regards, Kerry
  • Rating 5.0
    Craig was great. He explained everything clearly and made sure we were familiar with the car before driving off.
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Linda, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Craig, we hope to see you again soon! Kind regards, Kerry
  • Rating 5.0
    Wonderful service, excellent helpful staff, would highly recommend this company
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 2.0
    No, it is taking two weeks for car chcekc.I got car for motability, they give to to small car and promised to give biger when available. I can go anywhere with my family as the car 8s to small.The have a mess with the papwrs as well, someone call me and told me that I uave to pay for repair where this is motability car.The worst service what I used.
    Response from Macklin Motors Hyundai Edinburgh West
    Hi , thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. Would you be able to contact the General Manager Arun Raghu 0131 4537174 to discuss this please, thanks Dawn
  • Rating 5.0
    Thanks for the enjoyable experience
    Response from Macklin Motors Hyundai Edinburgh West
    Hello Robert G.. Thank you for taking the time to leave us a review about your visit. Thanks Dawn
  • Rating 5.0
    Cameron very clear with information and helpful navigating through the process. No parking available on the level of the showroon. In the showroom changes in the levels on the floor not helpful.
    Response from Macklin Motors Hyundai Edinburgh West
    Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Regards Dawn
  • Rating 5.0
    Great customer service
    Response from Macklin Motors Hyundai Edinburgh West
    Hello Sandra, thank you for taking the time to leave us a review about your visit. Kind regards, Trish.
  • Rating 5.0
    Cameron was very good and knowledgeable about the mobility scheme very good
    Response from Macklin Motors Hyundai Edinburgh West
    Hello Peter. Thank you for taking the time to write this review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Cameron receives the recognition he deserves. Many thanks, Dean.
  • Rating 5.0
    Craig was excellent talked me through all the controls
    Response from Macklin Motors Hyundai Edinburgh West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Great customer service. Very helpful and polite staff. Very efficient.
    Response from Macklin Motors Hyundai Edinburgh West
    Hello Sarah Jane, thank you for taking the time to leave us a great 5 star review about your service. Kind regards, Trish.
  • Rating 5.0
    Excellent salesman (Craig Wardlaw) answered all or questions and was very cheery and polite.
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Iain, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Craig receives the recognition he deserves. Many thanks, Trish.
  • Rating 5.0
    Thanks
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Lisa, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    OVERALL I was very impressed with the service I received at this garage the staff mainly Gemma who dealt with my purchase was excellent in way she kept me informed what was happening with my purchase so all in all 9/10 only negitve was on arriving to view your cars I was kept waiting on a very busy dual carriageway for 10 min trying to get on to forecourt was thinking of moving on anyhow well happy with my purchase Bill Watson
    Response from Macklin Motors Hyundai Edinburgh West
    Hi William, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Gemma receives the recognition she deserves. Many thanks, Trish.
  • Rating 5.0
    Craig was excellent. Thanks
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Mark, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Craig, we hope to see you again soon! Kind regards, Stuart.
  • Rating 5.0
    Excellent help and friendly staff
    Response from Macklin Motors Hyundai Edinburgh West
    Good afternoon Shane and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    CRAIG WAS VERY GOOD IN FORMATIVE, COURTEOUS FRIENDLY TOOK US THROUGH ORDERING PROCESS WITHIUT A HITCH IT WAS A GOOD EXPERIENCE COULDNT ASK FOR MORE!
    Response from Macklin Motors Hyundai Edinburgh West
    Good afternoon Graham. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Craig receives the recognition he deserves. Many thanks, Dean.
  • Rating 5.0
    Great service and friendly staff
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Edwin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Great freindly customer service
    Response from Macklin Motors Hyundai Edinburgh West
    Hi, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Excellent help even though the car we wanted was out off production and no new ones anywhere Gemma went out off her way to get us a cancelled order off car and manually talked to motability and got it added back on scheme had more personal help than last man gave us in 6 years looking forward to getting car and thanking her again in person
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Kevin, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Gemma receives the recognition she deserves. Many thanks Keith
  • Rating 5.0
    Craig was fantastic, he explained everything very clearly and made the whole experience faultless
    Response from Macklin Motors Hyundai Edinburgh West
    Hi Cameron, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Craig receives recognition for his fantastic customer service which he provided to you. Kind regards, Chloe.
Displaying reviews 1 - 3 out of the 20 most recent
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