Motability Scheme at Arnold Clark Kia Edinburgh

4.8
Rating 4.8
(166 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
50A Seafield Road East
Edinburgh EH15 1ED
GB
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Phone Number
Call Arnold Clark Kia Edinburgh on 0131 385 7756
0131 385 7756
0131 385 7756
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Damian Rautenbach
  • Lukasz Rzepka
  • Sean Quinn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Innes Black
  • Chris Paterson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Kia Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Kia Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Arnold Clark Kia Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Kia Edinburgh on 01313857756 to make an appointment with our Motability specialist.

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Reviews at Arnold Clark Kia Edinburgh

  • Rating 5.0
    Absolutely fantastic first rate staff were very friendly and polite
    Couldn't do anymore for me ..
  • Rating 5.0
    Every thing went very well
  • Rating 5.0
    Very well looked after and friendly staff
  • Rating 5.0
    Very good
  • Rating 5.0
    Very helpful staff
  • Rating 4.0
    There was a couple of delays but overall I would recommend your company
  • Rating 3.0
    I appreciated the courtesy car, and the process to hand over my documents and key was pretty quick in the morning. I was disappointed that although it would be clear my car was for a motability customer, I had to pick up my key at the reception desk, walk around the side of the showroom, and squeeze between parked cars to retrieve my car. I feel like motability customer cars should be parked out by the front door as a courtesy. I had to leave my wife and young son by the door with his car seat to get my car and then drive around the front to get them in.
    Response from Arnold Clark Kia Edinburgh
    Dear Jacob,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the issues you experienced during your recent visit with us. This is not the level of service we strive to provide, and I apologize for any inconvenience this has caused.

    Your satisfaction is important to us, and we would like to address these concerns promptly. Please feel free to reach out to our team directly so we can discuss this further and find a resolution that meets your needs.

    Thank you for your kind words about the Motability service. We value your feedback and are committed to improving our services.

    Kind regards,

    Arnold Clark Team
  • Rating 5.0
    Very good and easy
  • Rating 5.0
    Damian was very helpful and helped us through the entire process from start to finish. He kept in touch, kept us updated and ensured we knew all the information needed to make an informed choice.
  • Rating 5.0
    Excellent service, very friendly staff.
  • Rating 5.0
    Professional, patient,clear and kept informed.
    Damien is a credit to Arnold Clark and Kia.
    Thank You
    Response from Arnold Clark Kia Edinburgh
    Hi Eleanor,
    Thanks for your five stars!

    Arnold Clark Team
  • Rating 4.0
    It all went well.
  • Rating 5.0
    Damian was helpful start to finish. Great experience with it all.
  • Rating 5.0
    lukas is an asset to your company was a pleasure to deal with and made it so easy
  • Rating 5.0
    Absolutely fantastic, fast and professional
  • Rating 5.0
    Very straight forward, quick and easy. My advisor was friendly and helpful.
  • Rating 5.0
    5 star customer care.
  • Rating 5.0
    It was a long while to sit and wait for car having its MOT but when car was brought to in front of showroom we were able to leave
  • Rating 5.0
    All went well, just had to wait to long.
  • Rating 5.0
    Great service from start to finish

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