Motability Scheme at Arnold Clark Kia Edinburgh

4.7
Rating 4.7
(118 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
50A Seafield Road East
Edinburgh EH15 1ED
GB
Phone Number
Call Arnold Clark Kia Edinburgh on 0131 385 7756
Email
Reviews
Visit dealer website

Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Damian Rautenbach
  • Lukasz Rzepka
  • Rhiannon Ogilvie
  • Adam Walker
  • James Dewar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Gary Hutchison
  • Innes Black
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Kia Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Kia Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Arnold Clark Kia Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Kia Edinburgh on 01313857756 to make an appointment with our Motability specialist.

Reviews at Arnold Clark Kia Edinburgh

  • Rating 5.0
    Wonderful experience.
  • Rating 5.0
    Excellent service from entering the showroom to collecting our new car. Damien answered all questions, explained things clearly and it was a pleasure to be assisted by him. Excellent customer service.
  • Rating 5.0
    Great assistance from start to finish. Answered all queries.
  • Rating 5.0
    Everything went smoothly and staff were great.
    Response from Arnold Clark Kia Edinburgh
    Thank you for leaving us a review, Rosanna. If you have further needs or questions, please reach out.

    Arnold Clark Team
  • Rating 5.0
    Staff were amazing kept me up to date provided an amazing customer service was treated with reapect
    Response from Arnold Clark Kia Edinburgh
    We're happy to hear you had such a positive experience with our team. Thank you for your review and rating.

    Arnold Clark Team
  • Rating 5.0
    Staff were very good
    Response from Arnold Clark Kia Edinburgh
    Hi! Thanks for the five-star rating. Arnold Clark Team
  • Rating 5.0
    The salesman Damien was very professional and the whole process was a breeze thanks to him
    Response from Arnold Clark Kia Edinburgh
    Our customers are really important to us and we love hearing about the great experiences they have in our branches. Thank you for taking the time to share this with us.

    Arnold Clark Team
  • Rating 5.0
    My customer service representative, Lukas, from KIA (Arnold Clark), was very helpful, good communication and made the process of getting the motability car effortless.

    Overall great experience.
    Response from Arnold Clark Kia Edinburgh
    Thank you for leaving us a review. Please don't hesitate to reach out to us if there's anything more we can do.

    Arnold Clark Team
  • Rating 2.0
    Complete lack of care and communication. Had the car the whole day just for a service and got the car back soaking wet with dirty footprint inside. No staff called back after I called them for an update
    Response from Arnold Clark Kia Edinburgh
    Thank you for your review. This doesn't sound like the service we'd expect. If you'd like to discuss what happened in more detail, please reach out to our Customer Services Team on 0141 648 1088 or customerservice@arnoldclark.com.

    Arnold Clark Team
  • Rating 5.0
    Polite, prompt and professional service
    Response from Arnold Clark Kia Edinburgh
    Thank you for your review and rating, Lee. We hope to be of service to you again in the future.

    Arnold Clark Team
  • Rating 5.0
    Excellent. Talked us through everything.
    Response from Arnold Clark Kia Edinburgh
    We are delighted that you’ve had such a positive experience with us, Kimberley. Thank you.

    Arnold Clark Team
  • Rating 1.0
    The service part was fine. I am not impressed with the state the service book was left in the car. It was filthy and looked as though it had been stood on or handled with very dirty hands, numerous pages were affected. Also the car never got the Free wash & vac after the service. In all the years I have put cars in to be serviced this is the first time it’s not had a wash & vac. The ironic thing about it is in the booklet you receive after the service it states on it “Free wash & vac - to keep your car looking great after every visit to our workshop” This clearly doesn’t happen!
    Response from Arnold Clark Kia Edinburgh
    Hi Ross,

    We're sorry you didn't have a positive experience with our team. We want to help. Please contact our Customer Services team at 0141 648 1088 or customerservice@arnoldclark.com.

    Arnold Clark Team
  • Rating 5.0
    Service was very good, took no time at all. The car came back valeted to a high standard and staff were very kind and attentive.
    Response from Arnold Clark Kia Edinburgh
    Hi Amy,
    Thank you for sharing your feedback!

    Arnold Clark Team
  • Rating 5.0
    Satisfied
    Response from Arnold Clark Kia Edinburgh
    Thanks for your five stars, Terry.

    Arnold Clark Team
  • Rating 5.0
    Great team, fab and fast service.
    Response from Arnold Clark Kia Edinburgh
    Hi Rija,
    Thank you for your five stars!

    Arnold Clark Team
  • Rating 5.0
    Damien was very helpful and friendly through the whole process.
    Response from Arnold Clark Kia Edinburgh
    It's great to see such a positive review about your experience! We hope to see you again!

    Arnold Clark Team
  • Rating 5.0
    Brilliant service from Lukasz Rzepka from start to finish. This was our first time using mobility and he made the whole process very easy and kept us informed the whole way through our waiting time.
    Response from Arnold Clark Kia Edinburgh
    Thanks for taking the time to share your feedback with us. Much appreciated.

    Arnold Clark Team
  • Rating 5.0
    Excellent service, polite and friendly
    Response from Arnold Clark Kia Edinburgh
    Thank you for your review. If you have further needs or questions, please reach out.

    Arnold Clark Team
  • Rating 5.0
    Kept up to date
    Response from Arnold Clark Kia Edinburgh
    Thank you for taking the time to let us know how we did. We are glad we could help.

    Arnold Clark Team
  • Rating 3.0
    No contact or paperwork or call to say what was done we have no idea if the things we put down were looked at very disappointed
    Response from Arnold Clark Kia Edinburgh
    Thank you for your review. If you have further needs or questions, please reach out.

    Arnold Clark Team

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