Motability Scheme at Peoples Ford Edinburgh

4.9
Rating 4.9
(84 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Cultins Road
Edinburgh EH11 4DF
GB
Phone Number
Call Peoples Ford Edinburgh on 0131 453 0200
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Lauren Pettigrew
  • Michael Mackintosh
  • Stephen Veale
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Fraser Graham
  • Scott Mcfarlane
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peoples Ford Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peoples Ford Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Peoples Ford Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peoples Ford Edinburgh on 01314530200 to make an appointment with our Motability specialist.

Reviews at Peoples Ford Edinburgh

  • Rating 5.0
    10/10
    Response from Peoples Ford Edinburgh
    Good Morning Shane. We appreciate you taking the time to provide feedback on your experience with our Motability specialists at Edinburgh. I'm delighted to hear that you have been provided with a great service. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    10/10
    Response from Peoples Ford Edinburgh
    Good Morning Shane. We appreciate you taking the time to provide feedback on your experience with our Motabilty Specialists at Edinburgh. I'm delighted to hear that you have been provided with a great service throughout your application. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    I scored them five out of five. Lauren Pettigrew set us at ease from the very beginning. She was able to answer all our questions and
    demonstrated her absolute understanding of the scheme. Lauren kept us informed of the progress of our new car all along. When we took possession of the car, she also demonstrated that she knew and understood the workings of it.
    She patiently explained everything for us. It was a pleasure to work along with Lauren.
    Response from Peoples Ford Edinburgh
    Good Afternoon John, Thank you so much for taking the time to provide feedback on your recent handover experience with our Motability specialist Lauren at Edinburgh. I'm delighted to hear that she has provided you with a brilliant service. I will be sure to pass your incredibly kind feedback on to her and the Motability team from Edinburgh If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    .
    Response from Peoples Ford Edinburgh
    Good Afternoon Philip. We appreciate you taking the time to provide feedback on your experience with our Motability Specialists at Edinburgh. I'm delighted to hear that you have been provided with a five star service throughout your application. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Great customer service
    Response from Peoples Ford Edinburgh
    Good Morning David. We appreciate you taking the time to provide feedback on your experience with our Motability Specialists at Edinburgh. I'm delighted to hear that you have been provided with a great service throughout your application. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Michael from Ford at Cultins Road Edinburgh was Extremely helpful, what lovely guy he went out of his way to helpful first class . ⭐️⭐️⭐️⭐️
    Response from Peoples Ford Edinburgh
    Good Morning Cheryl. We appreciate you taking the time to provide feedback on your experience with our Motability Specialist Michael at Edinburgh. I'm delighted to hear that you have been provided with a first class service throughout your handover. I will be sure to pass your feedback on to the Motability team.
    If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Very good 👍 very officiant being disabled I get a lot of brain fog , but they made everything clear and made sure I understood everything :) Steven was amazing he knew exactly what he was doing took his job very serious but also had a great sense of humour which relaxed me and made the whole handover process happy and fun at the same time.
    Response from Peoples Ford Edinburgh
    Good Morning Sharon. Thank you so much for taking the time to provide feedback on your recent experience with our Motability Specialists at our Edinburgh branch. I'm so glad to hear that they have provided you with a great service during your handover. I will be sure to pass your feedback on to the team at Edinburgh. If we can be of any further assistance please feel free to get in touch. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Superb all round customer service from start to finish . The salesman Michael Mackintosh very helpful and dealt with the process exceptionally. 10/10
    Response from Peoples Ford Edinburgh
    Good Morning Paul. Thank you for taking the time to provide feedback on your recent experience with our Motability Specialist Michael at our Edinburgh branch. I'm so glad to hear that he has provided you with a great service throughout. I will be sure to pass your feedback on to him and the team at Edinburgh. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Sales rep Stephen was great the only thing I didn't like was there was no petrol in the car only 1 mile to empty
    Response from Peoples Ford Edinburgh
    Good Morning Brenda. Thank you for taking the time to provide feedback on your recent experience with our Motability Specialist Stephen at Edinburgh. I'm so glad to hear that they provided you with a great service throughout. I will be sure to pass your feedback on to him and the team at Edinburgh. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Great customer service. Excellent communication. Very fast turnaround with collection and return of car. Faultless experience!!
    Response from Peoples Ford Edinburgh
    Good Morning Julia. Thank you for taking the time to leave feedback on your recent experience with our Service department at Edinburgh. I'm very glad to hear you had a fantastic experience and I'm sure the team will be appreciative of your kind review. I'll be sure to pass on your feedback to our Servicing team at Edinburgh. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200
  • Rating 5.0
    Lauren was amazing
    Response from Peoples Ford Edinburgh
    Good Morning Tyrone. We really appreciate you taking the time to provide feedback on your experience with Lauren in our Edinburgh branch. We are very pleased to hear that she provided you with an excellent service. I will be sure to pass your feedback on to Lauren and the team at Edinburgh. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Easy, relaxed and informal. Michael was efficient and engaging.
    Response from Peoples Ford Edinburgh
    Good Afternoon Joseph, Thank you for taking the time to provide feedback on your experience with Michael. I'm delighted to hear that he provided such a great service to you. I will be sure to pass your feedback on to Michael and the team at Edinburgh. If we can be of any further assistance please feel free to get in touch. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Amazing
    Response from Peoples Ford Edinburgh
    Good Morning Charles. We are so pleased to hear that our Motability Specialist at Edinburgh has provided you with such an amazing service. We really appreciate you taking the time to leave such a kind review and we will pass it onto the team at Edinburgh. If we can be of any further assistance please feel free to get in touch.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 4.0
    Collected car from my house and brought it back teatime looking lovely and clean
    Response from Peoples Ford Edinburgh
    Good Afternoon Samantha, Thank you so much for taking the time to leave feedback on your recent experience with our Service department at Edinburgh for your vehicle MOT. I'm glad to hear you had an excellent experience and you are happy with everything. I'm sure the team will be appreciative of your kind review. I'll be sure to pass on your feedback to our Servicing team at Edinburgh.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200
  • Rating 5.0
    Really great service
    The service has been great from start to finish with really good communication throughout
    Response from Peoples Ford Edinburgh
    Good Afternoon James. Thank you for taking the time to provide feedback on your recent experience with our Motability Specialists at Edinburgh. We're so glad that the service you received was a great one and our Motability team will be delighted to read your kind comments. If we can be of any further assistance please get in touch.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Spot on first class .
    Response from Peoples Ford Edinburgh
    Good Morning, Thank you for taking the time to leave feedback on your recent experience with our Service department at Edinburgh. I'm glad to hear you had a great experience and I'm sure the team will be appreciative of your kind review. I'll be sure to pass on your feedback to our Servicing team at Edinburgh.
    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200
  • Rating 5.0
    Great customer service from Michael McIntosh
    Response from Peoples Ford Edinburgh
    Good Afternoon James, Thank you for taking the time to leave feedback on your recent experience with our motability team at Edinburgh. I'm glad to hear you had a great experience and I'm sure Michael will be appreciative of your kind review. I'll be sure to pass on your feedback to our motability team at Bootle. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200
  • Rating 5.0
    Friendly staff no hassle ,straightforward MOT ,picked up car and dropped off at the house thanks
    Response from Peoples Ford Edinburgh
    Good Afternoon Cheryl, Thank you for taking the time to leave feedback on your recent MOT experience with our service team at Edinburgh. I'm glad to hear you had an excellent experience and I'm sure they will be appreciative of your kind review. I'll be sure to pass on your feedback to our service team at Edinburgh.

    Thank you.
    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200
  • Rating 5.0
    Excellent experience. Our car had a small issue and they kindly gave us a Mustang for the day while it was sorted.
    Response from Peoples Ford Edinburgh
    Good Afternoon Douglas, Thank you so much for taking the time to leave feedback on your recent experience with our motability team at Edinburgh. I'm delighted to hear the team were very helpful in organising another car when you experienced an issue and I'm sure they will be appreciative of your kind review. I'll be sure to pass on your feedback to our motability team at Edinburgh.
    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200
  • Rating 5.0
    Very knowledgeable and helpful service.
    Response from Peoples Ford Edinburgh
    Good Afternoon John, Thank you very much for taking the time to leave feedback on your recent experience with our motability team at Edinburgh. I'm glad to hear you received a great service and I'm sure they will be appreciative of your kind review. I'll be sure to pass on your feedback to our motability team at Edinburgh.
    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200

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