Motability Scheme at Peoples Ford Edinburgh

4.8
Rating 4.8
(118 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Cultins Road
Edinburgh EH11 4DF
GB
Get directions
Phone Number
Call Peoples Ford Edinburgh on 0131 453 0200
0131 453 0200
0131 453 0200
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Sharon Machray
  • Zoe Fernie
  • Stephen Veale
  • Ben Mcluckie
  • Shannon Mckenzie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Fraser Graham
  • Scott Mcfarlane
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peoples Ford Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peoples Ford Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Peoples Ford Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peoples Ford Edinburgh on 01314530200 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peoples Ford Edinburgh

  • Rating 5.0
    Zoe was so helpful
    Response from Peoples Ford Edinburgh
    Good afternoon Daniel, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Zoe was able to assist you effectively. Providing excellent service is our top priority, and it's wonderful to know that Zoe made a great impression. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Thank You
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: - 0131 453 0200
  • Rating 1.0
    Very poor customer service no communication from any one.had car for a week with no updates at all untill.
    Response from Peoples Ford Edinburgh
    Good Afternoon Ellie, My name is Belinda and I’m part of the team that manages our reviews. I’m really disappointed to read your review, we aim to ensure our customers are provided with the highest standard of customer service and its very disappointing that on this occasion we were not successful. I would really appreciate the opportunity to learn more about your experience to then share with our senior management team. Can you please contact me directly using the below details? I look forward to hearing from you.

    Thank you
    Belinda
    Customer Experience Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Love members of staff
    Response from Peoples Ford Edinburgh
    Good Evening Jane, Thank you for taking the time to provide a review. We are glad to read that you found the team at Peoples Edinburgh all to be Lovely.
    If we can be of any further assistance please let us know.

    Thank You
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Very quick and no issues at all. 10/10
    Response from Peoples Ford Edinburgh
    Good evening Paul, Thanks for taking the time to provide feedback on your recent experience with our Edinburgh team. I'm delighted to hear that they provided you with a very quick and hassle free service. If we can be of any further assistance, please feel free to get back in touch.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Very helpful, no dramas. Was very understanding
    Response from Peoples Ford Edinburgh
    Good Evening Nicholas, Thank you for taking the time to provide a review We are glad to read that the team were understanding and helpful throughout your recent visit to Peoples Edinburgh.
    Please let us know if we can be of nay further assistance.

    Good Afternoon Paula, Thank you for taking the time to provide review. We are so glad to read that you have such a fantastic experience with Bobby, as well that he was transparent and informative throughout the process.
    If we can be of any further assistance please let us know.

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 556 0828
  • Rating 5.0
    Great garage lovely staff.
    Response from Peoples Ford Edinburgh
    Good evening Jena. Thank you for taking the time to provide feedback on your recent experience with our Edinburgh Service team. I'm delighter to hear that the service you received was worthy of a 5* review. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Really good
    Response from Peoples Ford Edinburgh
    Good Evening Alastair. Thank you for taking the time to provide feedback on your recent experience with our Edinburgh dealership. I'm delighted to hear that you had a great experience from the motability team throughout your application. If we can be of any further assistance, please feel free to get back in touch.

    Thank You
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Went really well
    Response from Peoples Ford Edinburgh
    Good Evening Alistair. Thank you for taking the time to provide feedback on your recent experience with our Edinburgh dealership. I'm delighted to hear that your recent handover went well. If we can be of any further assistance, please feel free to get back in touch.

    Thank You
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 3.0
    Prompt efficient
    Response from Peoples Ford Edinburgh
    Good evening Jason, Thank you for taking the time to provide feedback on your recent experience with our Edinburgh Service team. We are happy to hear that you had a prompt and efficient experience. If we can be of any further assistance, please feel free to get back in touch.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Very effiecient and friendly
    Response from Peoples Ford Edinburgh
    Good evening Mac, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and friendly. Providing excellent customer service is a top priority for us at Peoples Ford Edinburgh, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 0131 453 0200
  • Rating 4.0
    Was excellent discussion etc.
    Order had to be cancelled as they could NOT provide a car.
    Having to go to VW now.
    Response from Peoples Ford Edinburgh
    Good evening Kevin. Thank you for taking the time to provide feedback on your recent experience with our Edinburgh dealership. We are glad to hear that you had an excellent discussion with our motability specialist throughout your application. We are sorry to hear that we could not provide you with a car at this time. If we can be of any further assistance, please feel free to get back in touch.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Yes it was good glad they washed my car after getting service
    Response from Peoples Ford Edinburgh
    Hello Derek,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our service team and that you appreciated the car wash. It's always our goal to ensure our customers leave satisfied, If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Thanks,
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Very good. Video provided about service after, which was very useful.
    Response from Peoples Ford Edinburgh
    Good Evening Laura, Thank you for taking the time to provide a review. We are glad to read that you found the video provided was useful .
    If we can be of any further assistance please let us know

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Polite and courteous. I was kept informed of all the progress. John S.
    Response from Peoples Ford Edinburgh
    Good evening John. Thank you for taking the time to provide feedback on your recent experience with our Edinburgh team. I'm so happy to hear that the team kept you updated on the progress of your vehicle and that they were very polite and friendly. If we can be of any further assistance, please feel free to get back in touch.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    First Class service
    Thank you
    Response from Peoples Ford Edinburgh
    Good Afternoon Margaret, Thank you for taking the time to provide a review. We are glad to read that your recent MOT with us at Peoples Edinburgh was an enjoyable experience from start to finish. If we can be of any further assistance then please let us know.

    Thanks,
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Brilliant
    Response from Peoples Ford Edinburgh
    Good Afternoon Roseann, Thank you for taking the time to provide a review. We are glad to read that your recent visit to Peoples Edinburgh for your service was a five star experience all throughout. We will be sure to pass on your feedback. If we can be of any further assistance please let us know.

    Thanks,
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 4.0
    The experience was flawless
    Response from Peoples Ford Edinburgh
    Good evening David, Thank you for taking the time to provide a review. We are glad to read that your recent visit to Peoples Edinburgh for your service was a flawless experience. We will be sure to pass on your feedback. If we can be of any further assistance please let us know.

    Thanks,
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Great job and even washed my car.thank you.
    Response from Peoples Ford Edinburgh
    Good evening Norma, Thank you for taking the time to provide a review. We are glad to read that the team did a great job form your recent visit to Peoples Edinburgh.
    If we can be of any further assistance please let us know.
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 5.0
    Service was great
    Response from Peoples Ford Edinburgh
    Good evening David, Thank you for taking the time to provide a review. We are glad to read that you were provided with great service from your recent visit to Peoples Edinburgh.
    If we can be of any further assistance.
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200
  • Rating 4.0
    Smooth and easy experience, Steve was very helpful.
    Response from Peoples Ford Edinburgh
    Good evening Dennis, Thanks you for taking the time to provide a review. We are glad to read that Steve provided a smooth an easy experience for you.
    If we can be of any further assistance please let us know.
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0131 453 0200

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