Motability Scheme at Peoples Ford Falkirk

Motability Scheme at Peoples Ford Falkirk

4.9
Rating 4.9
(63 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 17:00Closed Today
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Contact information

Address
Callendar Road
Falkirk FK1 1SQ
GB
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Phone Number
Call Peoples Ford Falkirk on 01324 621511
01324 621511
01324 621511
Website

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Email

customercare@peoples-ford.co.uk

Feedback

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Reviews

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Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Craig Catherwood
  • Fraser Chape
We recommend calling and booking an appointment before visiting.

Accessibility features at Peoples Ford Falkirk

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Peoples Ford Falkirk

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Peoples Ford Falkirk can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Peoples Ford Falkirk on 01324621511 to make an appointment with our Motability specialist.

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Reviews at Peoples Ford Falkirk

  • Rating 5.0
    Great service start to finish , kept updated will all aspects of what was done
    Response from Peoples Ford Falkirk
    Good Morning Susan, Thank you for taking the time to provide such kind feedback on your recent experience with our service department at our Falkirk branch. We are glad to read that you have been provided with an excellent experience during your MOT and were kept well informed throughout, I will be sure to pass your feedback on to the whole service team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Brilliant service. Everyone pleasant.Ive always had great customer service. Staff can't do enough for you
    Response from Peoples Ford Falkirk
    Good Afternoon Helen, Thank you very much for taking the time to provide feedback on your experience with our Service team at our Falkirk branch. We are beyond pleased to read that your experience with our staff was pleasant and enjoyable. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Excellent.
    Response from Peoples Ford Falkirk
    Good Afternoon John. Thank you very much for taking the time to provide feedback on your experience from our Motability team at our Falkirk branch. We are beyond pleased to read that you have been provided with a great service by them throughout your handover experience. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Great experience. Very helpful
    Response from Peoples Ford Falkirk
    Good Afternoon Cooper. Thank you very much for taking the time to provide feedback on your experience with our Motability team at Falkirk. I'm delighted to hear that you have been provided with a helpful and stress free service. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Really good
    Response from Peoples Ford Falkirk
    Good Morning Gillian. Thank you for taking the time to provide us with your feedback. I'm so glad to hear that your recent experience with our motability specialists was a great one and I will be sure to pass your kind words on. If we can be of any further assistance please feel free to get in touch. Thanks

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Bill was first class, he even managed to get our car in one week, amazing!
    Excellent service would not hesitate to return.
    Response from Peoples Ford Falkirk
    Good Afternoon Graeme, We appreciate you taking the time to provide feedback on your experience with our Motability specialist Bill from our Falkirk Branch. I'm delighted to hear that you have been provided with an excellent service throughout your handover. I will be sure to pass your feedback on to him and the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Sharon was fantastic and explained everything, all staff at Falkirk Ford were brilliant
    Response from Peoples Ford Falkirk
    Good Afternoon Sarah. Thank you for taking the time to provide feedback on your experience with our Motability Specialist Sharon at our Falkirk branch. We are delighted to hear that you have been provided with a fantastic, friendly experience throughout your handover. I will be sure to pass your feedback on to her and the Motability team at Falkirk. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Bill was fantastic. Such a friendly guy! Couldn’t have had a better experience.
    Response from Peoples Ford Falkirk
    Good Afternoon March. Thank you for taking the time to provide feedback on your experience with our Motability Specialist Bill at our Falkirk branch. We are delighted to hear that you have been provided with a fantastic, friendly experience throughout your handover. I will be sure to pass your feedback on to him and the Motability team at Falkirk. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Great service. Super helpful
    Response from Peoples Ford Falkirk
    Good Morning Sarah, Thank you for taking the time to provide feedback on your recent experience with our Motability Specialist at Falkirk. I'm delighted to hear that they provided such a brilliant service to you. I will be sure to pass your feedback on to the team at Falkirk. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Excellent customer service, very high knowledge base, was very supportive of my wants and needs and was extremely polite, non judgemental and always had a highly professional manner and nothing was to much trouble at all. I will be sure to pass on this feedback and will return anytime I need a car. Thankyou Bill :)
    Response from Peoples Ford Falkirk
    Good Afternoon Margaret Thank you for taking the time to provide feedback on your experience with Bill. I'm delighted to hear that he provided such a great service to you. I will be sure to pass your feedback on to Bill and the team at Falkirk. If we can be of any further assistance please feel free to get in touch. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Salesman was very helpful and knowledgeable would recommend this dealership to other customers
    Response from Peoples Ford Falkirk
    Good Morning Anne. We are so pleased to hear that our Motability Specialist at Falkirk has provided you with such an excellent service. We really appreciate you taking the time to leave such a kind review and we will pass it onto the team at Falkirk. If we can be of any further assistance please feel free to get in touch.

    Thank you
    Belinda
    Customer Contact Executive Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    Sharron, the lady who dealt with us was very good indeed. Overall it was very efficient and friendly
    Response from Peoples Ford Falkirk
    Good afternoon Sharon. I'm delighted to hear that our motability specialist Sharon at Falkirk has provided you with such a brilliant experience. We really appreciate you taking the time to leave such a kind review for her which im sure she will look forward to reading. If we can be of any further assistance please feel free to get in touch.
    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621 511
  • Rating 5.0
    easy handover and all functions of new car were explained .
    any quiestions were answered all went nice and smooth and quickly
    Response from Peoples Ford Falkirk
    Good afternoon Stuart. Thank you very much for taking the time to provide feedback on your recent handover experience with our Motability team at Falkirk. We're so glad that the service you received was an excellent one. If we can be of any further assistance please get in touch.
    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01324 621511
  • Rating 5.0
    Brilliant service from start to finish with Bill.
    Bill kept us fully informed all along the way and spent a lot of time making sure we were familiar with the car before we left.I would recommend this dealer to everyone.
    Response from Peoples Ford Falkirk
    Good Afternoon Mark, Thank you for taking the time to leave feedback on your recent experience with Bill from our motability team. I'm pleased to hear he provided you with a brilliant experience and I'm sure he will be delighted to read your review. I'll be sure to pass on your feedback to our motability team at Falkirk.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 01324 621 511
  • Rating 5.0
    Great customer service. Couldn't fault.
    Response from Peoples Ford Falkirk
    Good Morning Steven, Thank you for taking the time to leave feedback on your recent experience with our Falkirk motability team. I'm glad to hear we provided a great service and they will be delighted to read your review. I'll be sure to pass on your feedback to our motability team at Falkirk. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    01324 621 511
  • Rating 5.0
    Great customer service , Bill was very helpful and met all our expectations
    Response from Peoples Ford Falkirk
    Good Morning Mark, Thank you for taking the time to leave feedback on your recent visit with Bill from our Falkirk motability team. I'm glad to hear you had a great experience and Bill will be delighted to read your review. I'll be sure to pass on your feedback to Bill and our motability team at Falkirk. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    01324 621 511
  • Rating 5.0
    Great customer service friendly staff
    Response from Peoples Ford Falkirk
    Good Morning Martyn, Thank you for taking the time to leave feedback on your recent experience with our Falkirk service department. I'm glad to hear you had a great experience and they will be delighted to read your review. I'll be sure to pass on your feedback to our service team at Falkirk. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    01324 621 511
  • Rating 5.0
    It was great can l ask a question do they no wash and clean your car any other garage when uts in for a M.O.T it get done has its a mobility car but everything was great thanks Dianne Moffat reg number DY69NNE thanks
    Response from Peoples Ford Falkirk
    Good Morning, Thank you for taking the time to leave feedback on your recent experience with our Falkirk service department. I'm glad to hear it was a great experience and we really appreciate your feedback. In relation to the wash and clean of your vehicle, I will raise this with the service manager at Falkirk and we would like to contact you regarding this. If you would be so kind to email us at customercare@peoples-ford.co.uk and provide us with the best contact number to reach you on. We look forward to hearing from you.

    Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    01324 621 511
  • Rating 4.0
    Great customer service and excellent communication
    Response from Peoples Ford Falkirk
    Hi Davina, we're delighted to read that your recent visit at Peoples Ford Falkirk was worthy of a 5* review and that the service you received was helpful and up to an amazing standard. We will be sure to share your kind comments with all of the team Thank you, Stuart Smith, Marketing Assistant, E: stuart.smith@peoples-ford.co.uk
  • Rating 5.0
    Excellent service
    Response from Peoples Ford Falkirk
    Hi Dorothy, we're delighted to read that your recent visit at Peoples Ford Falkirk was worthy of a 5* review and that the service you received was helpful and up to an excellent standard. We will be sure to share your kind comments with all of the team Thank you, Stuart Smith, Marketing Assistant, E: stuart.smith@peoples-ford.co.uk

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