Motability Scheme at Stratstone Mercedes-Benz Glasgow

Motability Scheme at Stratstone Mercedes-Benz Glasgow

4.6
Rating 4.6
(81 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Welcome to Stratstone Mercedes-Benz Glasgow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stratstone Mercedes-Benz Glasgow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stratstone Mercedes-Benz Glasgow on 01413314600 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
135 Milton Street
Glasgow G4 0DH
GB
Get directions
Phone Number
Call Stratstone Mercedes-Benz Glasgow on 0141 331 4600
0141 331 4600
0141 331 4600
Website

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Email

iain.munroe@stratstone.com

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Sophie Robertson
  • Steven Mckelvie
  • Sarah Bozkurt
  • Allan Baird
  • Charles Carroll
  • Ronald.Gill Gill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Fraser King
  • Tereza Vonatsou
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone Mercedes-Benz Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone Mercedes-Benz Glasgow

  • Rating 5.0
    Very straightforward with very helpful staff
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Catherine,

    Thank you for the great review!

    We really appreciate you taking the time to feedback your experience.

    We look forward to welcoming you back.

    Customer Services
  • Rating 5.0
    Great experience at Mercedes
    ronnie who we dealt with was brilliant and made the experience a great one.
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Sonny,

    Thank you for taking the time to leave us this brilliant 5* review.

    Your comments have been passed to management team to ensure that Ronnie receives recognition for their fantastic customer service.

    Customer Services
  • Rating 5.0
    Fantastic
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Samantha,

    A big thank you for leaving us a 5* review!

    Have a lovely day!

    Customer Services
  • Rating 5.0
    was problem free
    lovely staff very courteous
    and very fast
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Isobel,

    We work hard to provide a positive experience for our customers, we’re happy to hear that we met your expectations.

    Customer Services
  • Rating 5.0
    Excellent- talked through every step and the communication was amazing
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Daniel,

    Thanks so much for taking the time to leave us a great review, it's incredibly valuable to us. We're really happy to hear that you have been impressed with the service you have received.

    Take care,

    Customer Services
  • Rating 5.0
    Charles at Mercedes Glasgow was amazing start to finish. Kept me up to date with phone calls checking in and updating me. Made the whole situation so smoothly and stress free could not be happier with the service.
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Craig,

    Thanks for the review.

    I am very pleased to hear that Charles provided you with a 5* experience!

    I will ensure your feedback is passed onto Charles and the leadership team so they know what a great job they are doing!

    Thank you again.

    Customer Services
  • Rating 5.0
    Excellent service from the staff
    Down side , no longer perform the pick up and return service.
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Linda,

    I am so pleased to hear that you have received excellent customer service throughout your dealings with us.

    We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

    We hope to see you again in the future.

    Customer Services
  • Rating 5.0
    It was easy ,straight forward and quick tho the sevice dept has still never answered the phone lol
    Response from Stratstone Mercedes-Benz Glasgow
    Hello Dorothy,

    Thank you for your five stars!

    We value your feedback and will ensure that this is taken on board to help improve our services.
    Customer Services
  • Rating 5.0
    Excellent service.
    Very professional
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Linda,

    A big thank you for leaving us a positive review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent customer service as always.
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Brenda,

    Thank you for the 5 star review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Always a pleasure to deal with
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Connie,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Great service as always.
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Andrew,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    First class
    Ok
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Arthur,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    Fab
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Craig,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Staff very friendly and helpful
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Robert,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Janet was very helpful.
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Arthur,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 5.0
    Great customer service.
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Andrew,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 1.0
    I booked my car in for a service and to check the on/off starter switch and the glove box light ! I checked my car in at 12.30 pm ! And was told I would be kept updated on its progress ! I was phoned by Janet at 3.pm ! To say that they were going to have to fit a new on/off starter switch ! And it would take about an hour ? I returned to the dealership at 4.10 ! And the car was still not ready ! I told them that I needed it back by 4.20 pm ! At 4.30 pm ! I had to go to the desk and ask if my car was ready ! Janet said that she had the keys ! But it still needed some more work to it ? And it would have to come back in at some point. ? When I asked what it was ? She didn't even know ? Also I asked her to contact me ? When she did find out ? And I am still waiting on a response ? Also my car was given back to me in a dirty condition ! With oily hand prints on the front dashboard and leaves and soil on the front mats ! Absolutely shocking customer service !
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Thomas,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact us on service.followup@pendragon.uk.com.

    Thank you,
    Customer Services
  • Rating 5.0
    Miriam was lovely and made the whole experience very easy. Thank you
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Beverley,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Very good service all round
    Response from Stratstone Mercedes-Benz Glasgow
    Hi Brenda,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Evans Halshaw Customer Services

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