Motability Scheme at Arnold Clark Volkswagen Pollokshaws Rd Glasgow

3.8
Rating 3.8
(8 reviews)
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
1646 Pollockshaws Road
Glasgow G43 1RQ
GB
Phone Number
Call Arnold Clark Volkswagen Pollokshaws Rd Glasgow on 0141 648 6533
Email
Reviews
Visit dealer website

Showroom details
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 20:00
Tuesday08:45 - 20:00
Wednesday08:45 - 20:00
Thursday08:45 - 20:00
Friday08:45 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Steven Lytle
  • Simon Haniford
  • Chloe Taylor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Mark Stevenson
  • Joanne Mcginn
  • Laura Mulhall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Volkswagen Pollokshaws Rd Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Volkswagen Pollokshaws Rd Glasgow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Arnold Clark Volkswagen Pollokshaws Rd Glasgow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Volkswagen Pollokshaws Rd Glasgow on 01416486533 to make an appointment with our Motability specialist.

Reviews at Arnold Clark Volkswagen Pollokshaws Rd Glasgow

  • Rating 5.0
    Great job Thanks
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the five-star review.
    Imogene
    Arnold Clark
  • Rating 4.0
    Fine customer service, no cars to show me though, not the staffs fault !
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for taking the time to share your feedback with us.

    Imogene
    Arnold Clark
  • Rating 5.0
    Very professional and friendly.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    I know the team will be thrilled to see your review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service! Very patient and helpful and dealt with the order for the new car straight away.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the five-star review.

    Imogene
    Arnold Clark.
  • Rating 5.0
    Excellent service
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you, Gillian. It's always nice to hear when our hard work has paid off.

    Lynne
    Arnold Clark
  • Rating 5.0
    Customer service was excellent it made a huge difference to have my car picked up from my home and returned after.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for your feedback, Patricia. We're pleased to hear you were happy with the service and look forward to helping you next time.

    Lynne
    Arnold Clark
  • Rating 1.0
    Not happy at all with the service phoned in to ask if I would get my car washed and cleaned inside out which I was told they’d do once the car is in for service, car went in for service got the service done but they handed the car back same way I handed the car not washed or hoovered the excuse was that their valeter phoned in sick.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi Abida,

    Thank you for your review. Normally we'd wash the car and vacuum the front footwells. I'm sorry that on this occasion, we were unable to do this for you.
    Please feel free to give us a call at the branch, our team may be able to arrange for you to bring the car in for a wash and vac at a later date.

    Lynne
    Arnold Clark
  • Rating 1.0
    Car picked up from home and driver damaged my front wall reversing car from my driveway , no follow up call from garage or inquiry to assess if wall damage needed mending . I had to call and inform garage and to check if any damage to car .Thankfully only the wall is damaged . No feedback on MoT other than car passed . Driver dropping off said something about tyres needed replaced soon but haven’t had any report on this from service dept.
    Moureen McDonald
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for sharing your review with us, Moureen. We regret to hear what happened and I'm sorry there was no follow up regarding the damage or the result of the MOT. I'd encourage you to reach out to our team at the branch on 0141 648 6522 if you'd like to discuss this further.
    If you need any assistance, following this, you can contact Customer Services here - https://bit.ly/2msORH2.

    Lynne
    Arnold Clark
Displaying reviews 1 - 3 out of the 8 most recent
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