Motability Scheme at Arnold Clark Volkswagen Pollokshaws Rd Glasgow

4.0
Rating 4.0
(58 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
1646 Pollockshaws Road
Glasgow G43 1RQ
GB
Phone Number
Call Arnold Clark Volkswagen Pollokshaws Rd Glasgow on 0141 649 4523
Email
Reviews
Visit dealer website

Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Steven Lytle
  • Lesleyanne Owensq
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Jennifer Coyle
  • Joanne Mcginn
  • Victoria Mccloy
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Volkswagen Pollokshaws Rd Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Volkswagen Pollokshaws Rd Glasgow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Arnold Clark Volkswagen Pollokshaws Rd Glasgow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Volkswagen Pollokshaws Rd Glasgow on 01416494523 to make an appointment with our Motability specialist.

Reviews at Arnold Clark Volkswagen Pollokshaws Rd Glasgow

  • Rating 2.0
    Customer service not the best unfortunately
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi Somia,

    We're sorry to see this negative experience and we would like to help. Please contact our Customer Services team at 0141 648 1088 or customerservice@arnoldclark.com.

    Arnold Clark Team
  • Rating 5.0
    They were really polite fast and knowledgeable. Made me feel at ease.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi John, we are so glad we could be of support and provide a positive experience. Thanks, Arnold Clark Team
  • Rating 5.0
    It was very good customer service
    I
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for your five stars!

    Arnold Clark Team
  • Rating 5.0
    Being a first time user of the motability scheme . Lesley Anne explained the process in simple terms and made it an easy worry free experience from start to finish
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi Laura, thanks for letting us know about your positive experience with us! We appreciate your feedback. Thanks, Arnold Clark Team
  • Rating 5.0
    Lesley Anne was marvellous
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi Leeann,
    Thank you for your five stars and lovely feedback!

    Arnold Clark Team
  • Rating 5.0
    It was so good customer service
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi!

    We are so grateful for your kind words. We wish you many happy miles in your lovely new car!

    Richard,
    Arnold Clark
  • Rating 5.0
    Steven a think it was was really helpful and understanding
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for your feedback, John. If there's anything more we an do, please let us know.

    Arnold Clark Team
  • Rating 5.0
    Great Customer Service
    Thank You
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review

    Imogene
    Arnold Clark
  • Rating 4.0
    Dropped off our last motability VW GOLF in exchange for a new one on 18-9-23. As usual their sales guy Steven Lyddle was ever helpful and friendly. I was also greatly assisted by their young tech guy Lewis Collins on the new digital dashboard on this Mark 8 Golf. Lewis really knows his stuff that's for sure. I would have gave 5 stars had it not been for the VW factory in Wolfsburg Deutschland who have pre set these Mark 8 Golf with all the passenger doors set to CHILD LOCK which won't unlock via the fob key when you press unlock from outside the vehicle. The back hatch door also won't unlock half the time even after depressing the hatch boot part of the fob key multiple times. These dodgy fob door issues are the fault of VW and NOT Arnold Clark dealerships. Hopefully I,ll hear back from someone via VW who can talk me through the unlocking of this digi tech lock on all of the passenger doors ?. Thanks, Richard Murphy. Update October4th :- Turns out the passenger doors issue with this Mark 8 model is due to VW in Deutschland setting them to external lock by default. This can be ( after some investigation online) undone via the EXTERNAL features section on the cars dashboard 10 inch infotainment screen. Only there can this insane and in my opinion unsafe default locking of the 3 passenger doors and hatch rear door be reset to default unlock, with a singular press of the cars fob key. ( And in reverse default lock with a single press of the LOCK portion of the fob key.) Some hearsay online surmises that the VW factory in Wolfsburg presets these cars like this as some sort of safety feature against new car owners being car jacked whilst the car is stationery at traffic lights for example. In our case this mystery is now resolved but we envisage other leasers owners of this Mark 8 Golf will still be left scratching the heads for 2 to 4 days trying to find an answer to this foible.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi Anne,
    Thank you for taking the time to leave us a review.

    Lori,
    Arnold Clark
  • Rating 5.0
    Elaine OD, excellent informative experience all done in a relaxed manner
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    One word Brilliant staff wonderful nothing to much for them would recommend this little gem of a place to anyone searching for a car
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 4.0
    Good
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the positive review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great friendly people very happy with the service
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Smooth , excellent service. Time was taken to explain everything and Steven was patient and kind. The young lad who showed us the car before we drove off explained everything and answered all questions I had with ease. I would use and recommend them.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Fantastic customer service, the mot-ability expert put me at ease, was very informative and very helpful
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you Caroline for the positive review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great knowledge of the car I chose Steven made this transaction easy and was most pleasant which made choosing a car from here easy
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 1.0
    I felt cheated and intimidated have contacted motability
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Hi Henry,
    Thank you for your review, I'm sorry to read you feel this way. Feel free to contact our Customer Services team to discuss this further: 01416481088 or customerservice@arnoldclark.com.

    Lori,
    Arnold Clark
  • Rating 5.0
    Great customer service. Steven is a credit to your organisation. Was so good to deal with nothing was too much.I would recommend yous to anyone. Thank you.
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great ,they pick the car up and dropped it off no hassle and it was washed and hovered to great service
    Response from Arnold Clark Volkswagen Pollokshaws Rd Glasgow
    Thank you James, We work hard to provide excellent service so it’s great to hear such a positive review.

    Imogene
    Arnold Clark

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