Motability Scheme at Trustford Glasgow

Motability Scheme at Trustford Glasgow

4.9
Rating 4.9
(62 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
21 Napier Road
Hillington Park
Glasgow G52 4LW
GB
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Phone Number
Call Trustford Glasgow on 0141 487 6565
0141 487 6565
0141 487 6565
Website

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Email

glasgownew@trustford.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Eda Baysan
  • Mark Stewart
  • Andrew Gorrod
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Stephanie Brown
  • Vipin Paul
  • Jillian Erskine
We recommend calling and booking an appointment before visiting.
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Accessibility features at Trustford Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Trustford Glasgow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Trustford Glasgow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Trustford Glasgow on 01414876565 to make an appointment with our Motability Scheme specialist.

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Reviews at Trustford Glasgow

  • Rating 5.0
    Fantastic from start to finish
    Response from Trustford Glasgow
    Dear June

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us at TrustFord Glasgow was fantastic from start to finish. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Whole process was seamless. I was kept up to date with everything throughout the process. Can’t thank Eda enough. Love my new Ford.
    Response from Trustford Glasgow
    Hello Cameron

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with the Motability Scheme at TrustFord Glasgow was seamless and that you felt well-informed throughout the process. Eda will be delighted to know that her efforts made such a positive impact on your experience. Enjoy your new Ford, and if you have any questions or need further assistance, please don't hesitate to reach out.

    Best wishes,
    The TrustFord Glasgow Team
  • Rating 1.0
    Sent a lengthy summary indicating how bad the experience was and how it came about having the car for 2 days. When submitting the site said ooops and crashed deleting the entire complaint. No intention of repeating other than to say this branch and their direct booking office have a disconnect. Poor experience and left without a car overnight. All of which was preventable had they started the job on time
    Response from Trustford Glasgow
    Dear Leslie

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the difficulties you experienced during your recent visit to TrustFord Glasgow. It is concerning to learn about the disconnect between our branch and the booking office, as well as the inconvenience caused by the delay in starting the job, which left you without a car overnight.

    Please know that your feedback is invaluable to us, and we are committed to addressing these issues to improve our service. I apologise for the frustration with the submission process on our site and any inconvenience it may have caused.

    If you would like to discuss your experience further, please feel free to reach out to us directly. We are here to help and ensure that your future experiences with us are positive.

    Thank you once again for your feedback.

    Best regards,

    Janet
    TrustFord Glasgow Team
  • Rating 5.0
    Motability sale man mark Stewart was fantastic explaining everything fantastic get sorted
    Response from Trustford Glasgow
    Hello Robert P.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mark Stewart provided you with fantastic service and was able to explain everything clearly. It's great to know that your experience with us was a positive one and that everything was sorted to your satisfaction.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Glasgow.

    Best regards,

    TrustFord Glasgow Team
  • Rating 5.0
    Mark was very helpful and fully understood our needs
    Response from Trustford Glasgow
    Hello George,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Mark was able to assist you effectively and understand your needs. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Trustford Glasgow.

    Best regards,

    Motability Scheme Team at Trustford Glasgow
  • Rating 5.0
    Really nice and helpful
    Response from Trustford Glasgow
    Hello Patrick,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service really nice and helpful. At TrustFord Glasgow, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    I had an amazing experience with trust Ford.
    Mark Stewart went above and beyond for me. Nothing was a bother & he made me feel like my car order was valued - total night and day from my last dealer.
    Response from Trustford Glasgow
    Hello Eilidh M.,

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Glasgow. We are thrilled to hear that Mark Stewart went above and beyond to make your car order feel valued. It's fantastic to know that your experience with us was a positive one, especially compared to your previous dealership. Your feedback is incredibly important to us, and we're delighted that we could provide you with the service you deserve. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    EDA WAS FANTASTIC explaining everything 5*
    Response from Trustford Glasgow
    Dear Wilma B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Eda was able to provide you with a fantastic experience and clearly explain everything during your visit. Your feedback is incredibly valuable to us, and we're delighted to know that you had a 5-star experience at TrustFord Glasgow. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Very easy process and Eda was incredibly helpful and was very clear with information
    Response from Trustford Glasgow
    Hello John A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found the process easy and that Eda was able to provide you with clear and helpful information. Your feedback is greatly appreciated and will be shared with the team. We look forward to assisting you again in the future.

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Very helpful friendly took time to show me all i needed to know
    Response from Trustford Glasgow
    Dear Maureen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and friendly during your visit to TrustFord Glasgow. It's great to know that we were able to provide you with all the information you needed. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with our mobility equipment services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Andrew was very helpful, was a pleasure to deal with
    Response from Trustford Glasgow
    Hello Amber M.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Andrew was able to assist you and make your experience with us a pleasure. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at TrustFord Glasgow. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Very helpful
    Response from Trustford Glasgow
    Hello Kayleigh,

    Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that you found our service very helpful. At TrustFord Glasgow, we strive to provide the best experience for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Mark was friendly, polite & extremely helpful from start to finish. I could not be any happier with the service we received.
    Response from Trustford Glasgow
    Dear Freya W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with Mark and that his friendly and helpful service made your visit to TrustFord Glasgow enjoyable. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations.

    We truly appreciate your kind words and your perfect rating. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    No problems, all went smoothly and everything explained well along the way.
    Response from Trustford Glasgow
    Hello Sacha D.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with the Motability Scheme at TrustFord Glasgow went smoothly and that everything was explained well throughout the process. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Great staff and reliable help. Would go there again. Both manager and sales woman where amazing
    Response from Trustford Glasgow
    Hello Emma,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Glasgow. It's fantastic to know that our staff, including both the manager and the saleswoman, were able to provide you with the reliable help you needed. Your kind words and perfect rating mean a lot to us, and we are delighted to know you would choose to visit us again. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Very helpful and relayed any information in a clear n concise manner.very helpful indeed
    Response from Trustford Glasgow
    Dear Amelia S.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Glasgow. We are thrilled to hear that you found our service helpful and that the information was communicated clearly and concisely. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Took no time in finding my preferred car (make, colour, specs).
    Response from Trustford Glasgow
    Hello Alexander D.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found your preferred car quickly and that it met all your specifications. At TrustFord Glasgow, we strive to make the car selection process as seamless as possible, and your feedback is a testament to our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Excellent. Mark was very helpful.
    Response from Trustford Glasgow
    Hello Megan K.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with us and that Mark was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Glasgow.

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    Was very very informative and pleasant
    Response from Trustford Glasgow
    Hello Annette,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us both informative and pleasant. Our team at TrustFord Glasgow is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Glasgow Team
  • Rating 5.0
    fantatic polite helpful
    Response from Trustford Glasgow
    Hello David C.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be fantastic, polite, and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Glasgow.

    Best regards,
    The TrustFord Glasgow Team

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