Motability Scheme at Stratstone Mercedes-Benz Giffnock

4.8
Rating 4.8
(25 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today

Welcome to Stratstone Mercedes-Benz Giffnock

Meet Chris. Chris is one of our senior salesmen and a long time Motability specialist.

Our trained Motability specialists are here to support you throughout the duration of your lease. Stratstone Mercedes-Benz Giffnock can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Stratstone Mercedes-Benz Giffnock on 01416291200 to make an appointment with our Motability specialist.

Contact information

Address
34 Fenwick Road
Giffnock
Glasgow G46 6AA
GB
Phone Number
Call Stratstone Mercedes-Benz Giffnock on 0141 629 1200
Email
Reviews
Visit dealer website

Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Steven Pearson
  • Ian Taylor
We recommend calling and booking an appointment before visiting.

Accessibility features at Stratstone Mercedes-Benz Giffnock

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
Click pin to expand map

Reviews at Stratstone Mercedes-Benz Giffnock

  • Rating 5.0
    Great service
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Edward,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service, fast and efficient. Reception staff was very welcoming. And the MOT was done fast. Was told to collect at 5/5:30 and managed to get my car from 1:30. Thank you.
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Edward,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction!

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Very good service
    Response from Stratstone Mercedes-Benz Giffnock
    Hello William,

    Thank you very much for taking the time to leave us this review!

    Our aim is to deliver a positive customer service.

    Have a great weekend!
    Customer Services
  • Rating 5.0
    Excellent customer service as always!
    Response from Stratstone Mercedes-Benz Giffnock
    Hello Mary,

    We’re very grateful for your 5* review, thank you.

    Have a lovely day,
    Customer Services
  • Rating 5.0
    I thought I booked an MOT and not a service ,but they were fantastic.Graeme Wood
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Graeme,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    The Mercedes customer care team are always on hand to meet my needs and make me feel at home so satisfying to be looked after in such a professional way
    Response from Stratstone Mercedes-Benz Giffnock
    Hi James,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Ashley dealt with our experience this time. MOT done in timely manner and communicated well. Had previous issues on this so very happy on this occasion
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Lianna,

    Thank you very much for 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services
  • Rating 5.0
    Great customer service
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Gordon,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    As always excellent
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Luke,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services
  • Rating 5.0
    Excellent
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Ali,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Excellent service..
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Umaan,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Customer services really made me feel special and were really helpful
    Response from Stratstone Mercedes-Benz Giffnock
    Hi James,

    Thank you for taking the time to review us.

    You have really made our day!
    Customer Services
  • Rating 5.0
    Excellent
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Desmond,

    Thanks for the fabulous review!

    Kindest regards,
    Customer Services
  • Rating 5.0
    Very pleased with your quick and great service
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Mary,

    Thank you for taking the time to post this review.

    Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Giffnock.

    Have a nice day!
    Customer Services
  • Rating 4.0
    Good service
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Erin,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 4.0
    Still waiting on an answer from the health check carried out on the car before it’s service
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Catherine,

    If there is anything we can help with, please email us at service.followup@pendragon.uk.com

    Thank you,
    Customer Services
  • Rating 3.0
    Good service but could have given car a clean before returning it
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Shirley,

    We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

    We hope to see you again in the future.
    Customer Services
  • Rating 5.0
    Excellent service from reception to work on car first class and the video of my car being serviced was surreal thank you
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Linda,

    Thanks so much for the review!

    Our team takes pride in providing excellent customer service.

    Take care,
    Customer Services
  • Rating 5.0
    Staff always very courteous
    Catherine Campbell
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Catherine,

    Thank you so much for reviewing your recent experience with us.

    It’s great to hear you’ve had a positive experience.

    Take care,
    Customer Services
  • Rating 5.0
    Friendly driver and great service
    Response from Stratstone Mercedes-Benz Giffnock
    Hi Jane,

    Thank you for reviewing us!

    We appreciate you taking the time to do this, and hope you have a great day!
    Customer Services

Similar Motability Scheme dealers