Motability Scheme at Lookers Volkswagen Van Centre Glasgow

4.7
Rating 4.7
(24 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Springhill Parkway
Springcroft Road
Glasgow G69 6GA
GB
Phone Number
Call Lookers Volkswagen Van Centre Glasgow on 0141 781 2800
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Fraser Simpson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Neil Ferguson
  • Kate Hutcheon
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Lookers Volkswagen Van Centre Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Van Centre Glasgow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Van Centre Glasgow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Van Centre Glasgow on 01417812800 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Van Centre Glasgow

  • Rating 5.0
    Service was very good and very efficient. Collection day went very quickly
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service, Iain M took the time and patience to show round the new car/van and made me valued as I left and kept me updated in the whole ordering process, shout out to Jim W who also helped during the application, would recommend this garage to anyone looking for a new van that go the extra mile
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Charlie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Iain and jim receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Very quick and helpful no problem at all.
    Response from Lookers Volkswagen Van Centre Glasgow
    Hello Duncan H, Thank you for taking the time to leave us a review about your visit. Kind Regards.
  • Rating 5.0
    Great customer service
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Margaret. Thank you for your high star rating, Kind regards.
  • Rating 5.0
    Great service
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Elizabeth,


    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!


    Thank you
    Amy
  • Rating 5.0
    Ian Mccallum who I dealt with was fantastic to deal with spent a bit of time going through everything with me very pleased
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Patrick, Thank you so much for your kind words! We are so happy to hear that Ian was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Can’t fault service.
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 4.0
    Staff were helpful. It is tricky getting vehicle parked up for getting its service and also when leaving. Have to be very careful
    Response from Lookers Volkswagen Van Centre Glasgow
    Hi Elizabeth,

    Thank you for your review.

    We appreciate your custom and always aim to provide our customers with a great service. We would love to hear more about your experience with Lookers. If there is something more, we could do to further improve the service we have provided to you, we would please ask that you provide more details, comments, suggestions to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk.
  • Rating 5.0
    Great customer service with Iain! Had to bring along the kids and he was very kind to them. Made the process fast, simple and in&out in no time.
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Great customer service, very friendly and helpful, answered all my questions. Thanks so much Iain xx
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Amazing customer service
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you so much for the 5 stars! We love to hear you enjoyed your experience with us :)
  • Rating 5.0
    Couldn't have been any more helpful and patient with simple layman's type answers and helping myself understand under bonnet n anyb n all blonde questions lol ect hole expansion was a pleasure start to end .
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us :)
  • Rating 5.0
    Excellent quality of service, very nolagble motability salesmen, will be using in the future
    Response from Lookers Volkswagen Van Centre Glasgow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful
    Response from Lookers Volkswagen Van Centre Glasgow
    Really appreciate the 5 star review! Thank you :)
  • Rating 5.0
    Advisor was very patient and friendly, took time to go through application and advised next stages of the application
    Response from Lookers Volkswagen Van Centre Glasgow
    Fantastic, thanks, we're delighted to receive a 5 star review!
  • Rating 5.0
    Everything went well, great service
    Response from Lookers Volkswagen Van Centre Glasgow
    Thanks! 5 Stars is what we hope to achieve every time - we're delighted to receive your rating!
  • Rating 5.0
    Bgreat customer service
    Response from Lookers Volkswagen Van Centre Glasgow
    Thanks for taking the time to leave us a 5 Star Review!
  • Rating 5.0
    Great service
    Response from Lookers Volkswagen Van Centre Glasgow
    Thanks for the 5 Star Review!
  • Rating 1.0
    Not happy with my visit to lookers on this occasion. No updates on the car, was told on Thursday they'd let me know on Friday, had to phone on Saturday, was informed parts weren't in and would be Tuesday. I contacted lookers late on Tuesday to be told car was ready. When I checked the mot certificate it was dated on the Monday so don't know why I wasn't contacted. As a result had to cancel an appointment and take time off work.
    Response from Lookers Volkswagen Van Centre Glasgow
    To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
  • Rating 5.0
    Excellent service, Staff were really helpful. Everything was dealt with quickly & efficiently.
    Response from Lookers Volkswagen Van Centre Glasgow
    Hello, Thank you for your comments and a 5 star review!

Similar Motability Scheme dealers