Motability Scheme at Dicksons of Inverness Suzuki

4.7
Rating 4.7
(27 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:00 - 17:00 12:00 - 17:00
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Contact information

Address
28/34 Carsegate Road
Carse Ind Est
Inverness IV3 8EX
GB
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Phone Number
Call Dicksons of Inverness Suzuki on 01463 712800
01463 712800
01463 712800
Website

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Email

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Feedback

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Reviews

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Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:00 - 17:00 12:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • David Gray
  • Innes Lee
  • Frazer Cameron
  • Michael Reardon
  • Charlie Shepherd
  • Gemma Mackenzie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Juliet Macdonald
  • Leanne Christie
We recommend calling and booking an appointment before visiting.
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Accessibility features at Dicksons of Inverness Suzuki

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Dicksons of Inverness Suzuki

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Dicksons of Inverness Suzuki can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Dicksons of Inverness Suzuki on 01463712800 to make an appointment with our Motability specialist.

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Reviews at Dicksons of Inverness Suzuki

  • Rating 5.0
    A warm welcome on each visit and the car is perfect for my needs
  • Rating 1.0
    Terrible!
    Absolutely ridiculous.
    Happy with the car.
    But the service is non existent.
    Supposed to come with a tow bar.
    09/01/24 arrived at the showroom to collect the vehicle Only to be told by the sales manager, who took my order, that "I never ordered a tow bar". And he was adamant about it. Basically he was calling me a liar.
    Fortunately I had a witness with me who verified that my order definitely included a tow bar.
    I live very rural, so a tow bar is a must! I am also constantly having to chase my queries (without much success). The sales manager told me that he would contact me with a date to fit said tow bar, seeing as though it was his mistake in the first place, that's the least he could do. But No! and even though I have emailed him several times (without getting any reply) I'm STILL waiting for a tow bar to be fitted. All the sales manager seems to be interested in is getting the sale and nothing else!
    UPDATE 5/02/24::
    He didn't organize the fitting like he said he would. After me having to chase Him for an answer, he just passed me over to a different department to sort it out myself.
    I now have to wait till the middle of March before I get My tow bar fitted. So Now, I have no way of getting the logs I need to fuel my heating through winter. IF the sales manager had done his job, or even kept the confirmation phone appointment prior to collection
    (Just One of 4 phone appointment's that he neglected to keep but didn't cancel) I wouldn't be in this situation. This is a mobility vehicle, he is supposed to be there to help. But All I kept getting from him was excuses about different aspects of his personal life.
    Unbelievable!
  • Rating 5.0
    Excellent service. No hassle. Sales man was good went through everything & showed me inside the car & what all buttons display is for. It's my first time getting a mobility car.
  • Rating 5.0
    Definately 5 stars!
    Charlie couldn't of been more helpful. He is a true gentleman. He even picked me up from the bus station during very adverse weather in inverness that day.
    Extremely knowledgeable when showing me round the new car.
    He made the whole process easy and stress free. Kept me up to date from the moment of application right through to me collecting the car.
    The car itself is superb, i love it!
    Thanks again to Charlie and Dicksons of Inverness Suzuki.
  • Rating 5.0
    Very helpful and friendly staff. Car was even cleaned and a bag of MG goodies left in my back seat!
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Best service we have had with mobility car our sales man was extremely helpful and will be recommending the branch
  • Rating 5.0
    Wonderful Service. Most helpful staff in all my years trading with them. Efficient workmanship. Consistently content with worry free motoring over many years. Thanks to all at Dicksons, Inverness.
  • Rating 5.0
    Great customer service, cudnt av been better.
  • Rating 5.0
    Great service
  • Rating 5.0
    Great customer service, failed to notify me in advance of service but can't fault them otherwise .
  • Rating 5.0
    Brilliant staff thanks
  • Rating 5.0
    Excellent customer service from first visit to receiving my car 😊
  • Rating 5.0
    Great
  • Rating 5.0
    The salesman Charlie was absolutely brilliant! 11out of 10
  • Rating 5.0
    The sales advisor was extremely helpful and made me feel at ease he was so professional and explained everything to me as he was going along this helped me make my decision on what vehicle i was getting.
  • Rating 5.0
    Excellent customer service very helpful
  • Rating 5.0
    Charlie was fantastic from first minute, talked us through everything and was on top of things pronto, a credit to your company
  • Rating 4.0
    Charlie couldn't have been more pleasant or easier to deal with

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