Motability Scheme at Park's Suzuki Irvine

4.7
Rating 4.7
(18 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Contact information

Address
Corsehill Mount Road
Irvine KA11 4JZ
GB
Phone Number
Call Park's Suzuki Irvine on 01294 221166
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Paul Kennie
  • Brian Mcghie
  • Jamie Macdonald
  • James Ryan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:30
SundayClosed

Motability service specialists:

  • Paige Robertson
  • Paul Gormley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Park's Suzuki Irvine

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Park's Suzuki Irvine

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Park's Suzuki Irvine can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Park's Suzuki Irvine on 01294221166 to make an appointment with our Motability specialist.

Reviews at Park's Suzuki Irvine

  • Rating 5.0
    Great service
    Response from Park's Suzuki Irvine
    Hi Samuel, Thank you for taking the time to leave a five star rating and review. We are delighted to find that you've had a positive experience with us and look forward to welcoming you back in the future. Kind regards, The Park's Suzuki Team
  • Rating 5.0
    Great customer service only downside was that my personal settings where changed just annoying having to change it all back to suit me but just a small thing
    Response from Park's Suzuki Irvine
    Good Afternoon Rosalind, Thank you for taking the time to leave a five star rating and review. We are delighted to find that you had a great experience with us and look forward to welcoming you back in the future. Kind regards, The Park's Suzuki Team
  • Rating 5.0
    Helpful and explained everything well.
    Response from Park's Suzuki Irvine
    Hi Jonathan, Thank you for taking the time to leave a five star rating and review. We are delighted to find that you had a positive experience with us and look forward to welcoming you back soon. Kind regards, The Park's Suzuki Team
  • Rating 5.0
    Excellent customer service, warm freindly staff, William B
    Response from Park's Suzuki Irvine
    Hi William, Thank you for taking the time to leave a five star rating and review. We are delighted to find that you had a positive experience with us and look forward to welcoming you back soon. Kind regards, The Park's Suzuki Team
  • Rating 5.0
    Super customer experience as the car is a Motability one...thanks the advisorys have been acted on just disappointing that the build quality 😕 of MG is showing flaws after only 20k miles...
    Response from Park's Suzuki Irvine
    Hi Maureen,

    Thank you for taking the time to leave a rating and review.We are delighted to find that you had a positive experience and look forward to welcoming you back in the future.

    Kind regards,
    The Park's Suzuki Team
  • Rating 4.0
    Good customer care an communication
    Response from Park's Suzuki Irvine
    Hi Karen, Thank you for taking the time to leave a five star rating and review. We are delighted to find that you've had a positive experience with us and look forward to welcoming you back in the future. Kind Regards, The Park's Suzuki Team
  • Rating 5.0
    Great customer service and staff always friendly so good experience.
    Response from Park's Suzuki Irvine
    Hi Thomas, Thank you for taking the time to leave a five star rating and review. We are delighted to find that you've had a positive experience with us and look forward to welcoming you back in the future. Kind Regards, The Park's Suzuki Team
  • Rating 5.0
    Highly recommend great customer care talked me through
    process of the new car in great detail took time with me felt so comfortable in chosing my new car
    Response from Park's Suzuki Irvine
    Hi Raymond, Thank you for taking the time to leave a five star rating and review - your feedback is extremely important to us. We are delighted to find that you had a positive experience and look forward to welcoming you back soon. Kind Regards, The Park's Suzuki Team
  • Rating 5.0
    Service was amazing. Stress free, a quick process too. Best experience we have had in ten years of different garages with motability.
    Response from Park's Suzuki Irvine
    Hi Rebekah,

    Thank you for taking the time to leave a five star rating and review - your feedback is extremely important to us. We are delighted to find that your experience with us was a positive one and look forward to welcoming you back in the future.

    Kind regards,
    The Park's Suzuki Team
  • Rating 5.0
    Excellent service. Very friendly, efficient, and patient staff. Really happy. Thank you.
    Response from Park's Suzuki Irvine
    Hi Suzanne,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Suzuki Team
  • Rating 5.0
    The sales man Brian was very helpful and explaining all details of cars. Also explain the difference between different the cars as each car offers different things
    Response from Park's Suzuki Irvine
    Hi Caroline, Thank you for taking the time to leave a five star rating and review - your feedback is extremely important to us. We are delighted to find that the experience you had with us was a positive one and look forward to welcoming you back in the future. Kind regards, Park's Suzuki Team
  • Rating 2.0
    Excellent customer service and communication, however really let down when the car returned without having the free and complementary car wash and vacuum done. When I phoned to tell you no reasonable explanation was given very odd that several staff would have been with the car and surly noticed that it hadn't been valeted ??
    Response from Park's Suzuki Irvine
    Hi Peter,

    Thank you for taking the time to leave a rating and review. We are disappointed your experience has prompted you to leave only two stars. If possible, could you email us on suzuki.social@parks.uk.com with more information on this incident and your preferred contact details so that we can look to investigate further.

    Kind regards,
    The Park's Suzuki Team
  • Rating 5.0
    Excellent customer service, staff are all very nice
    Response from Park's Suzuki Irvine
    Hi Ronald, Thank you for taking the time to leave a review about your visit - your feedback is extremely important to us. We are delighted to find your experience was mostly a positive one and look forward to welcoming you back in the future. Kind regards, Park's Suzuki Team.
  • Rating 5.0
    Couldn’t get better service,Jamie Macdonald was so helpful he went above and beyond.
    Response from Park's Suzuki Irvine
    Hi April,

    Thank you for taking the time to leave a five star rating and review - your feedback is extremely beneficial to us. We are delighted to find that the experience you had was an positive one and look forward to welcoming you back in the future.

    Kind regards,
    The Park's Suzuki Team
  • Rating 5.0
    Very good service
    Response from Park's Suzuki Irvine
    Good Morning George,

    Thank you for taking the time to leave a five star rating - these are extremely beneficial to us. We are glad your experience with us was a positive one and look forward to welcoming you back in the future.

    Kind regards,
    The Park's Suzuki Team
  • Rating 4.0
    I found Nicole, a salesperson, to be very intelligent, friendly and knowledgeable about the vehicles. Anything she didn't know, she knew the right person to ask and nothing was too much trouble for her. Brian the motability specialist was a breath of fresh air with his no nonsense straightforward advice. I had to travel for 2 hrs there and back and in the end waited 2 and half hours for my service to be completed, although the admin staff on the service desk told me 1 and a half hours. I know the mechanics must get really busy, I understand that and wouldn't deduct a star for that. I have deducted a star due to the admin staff at the service desk who gave off a 'can't be bothered', 'stop mithering' vibe. I was very sore, I tire quickly and was worried about making it home, luckily I had a friend with me. The actual service was completed while I waited and although I had been poorly and unable to clean my car it came back to me a lot cleaner which I was very grateful for. When I am due to renew next year, I will certainly seek out Nicole and Brian as it is still the closest garage to where I live.
    Response from Park's Suzuki Irvine
    Hi Tracy,

    Thank you for taking the time to leave such a detailed and mostly positive review - your feedback is extremely important to us. We are delighted that you valued your experience with us and look forward to welcoming you back in the future.

    Kind Regards,
    The Park's Suzuki Team
  • Rating 5.0
    It was so easy. The member of staff was so nice and made the experience so simple and enjoyable. Best experience yet and have been using motability for over 10 years now. First time ordering with suzuki and the best yet. Thank you
    Response from Park's Suzuki Irvine
    Hi Rebekah,

    Thank you for your five star rating and review. We are delighted to find you had a positive experience and look forward to welcoming you back soon!

    All the best,
    The Park's Suzuki Team
  • Rating 5.0
    Great service car valeted to perfection first time my car been valeted other garages never did this thank you Helen Pyper
    Response from Park's Suzuki Irvine
    Hi Helen,

    Thank you for taking the time to leave a five star rating and review - we are extremely grateful for your beneficial feedback. We are delighted to find that you enjoyed your experience with us and look forward to welcoming you back in the future.

    Kind Regards,
    The Park's Suzuki Team
Displaying reviews 1 - 3 out of the 18 most recent
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