Motability Scheme at Arnold Clark Citroen Kilmarnock

4.7
Rating 4.7
(18 reviews)
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
4 Victoria East Road
Kilmarnock KA1 3XJ
GB
Phone Number
Call Arnold Clark Citroen Kilmarnock on 01563 597055
Email
Reviews
Visit dealer website

Showroom details
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 20:00
Tuesday08:45 - 20:00
Wednesday08:45 - 20:00
Thursday08:45 - 20:00
Friday08:45 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Scott Wilson
  • Jack Scott
  • Graham Cree
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Calley Dunlop
  • Lynsey Mccann
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Citroen Kilmarnock

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Citroen Kilmarnock

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Arnold Clark Citroen Kilmarnock can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Citroen Kilmarnock on 01563597055 to make an appointment with our Motability specialist.

Reviews at Arnold Clark Citroen Kilmarnock

  • Rating 4.0
    Unhappy with the way car was washed
    Service desk staff excellent and welcome desk staff same .A.C. experience overall same as always par excellent.
    Response from Arnold Clark Citroen Kilmarnock
    Hi Henry, thank you for taking the time to leave a review for us at Preston Renault / Dacia. We're happy we could meet your expectations! Thank you again for the great review!
    Thanks, Kyndall, Arnold Clark
  • Rating 5.0
    The only thing that I can say about my experience of Arnold Clark Kilmarnock is it has been the best customer service that I have had while dealing with my motility car. My reasoning for this is, while looking for my new mobility car I had attended other dealerships, and felt invisible. But from start to finish with Arnold Clark, my customer care experience has been nothing more than 100%
    Response from Arnold Clark Citroen Kilmarnock
    Thank you for the great review !
    I'm sure the team will be thrilled to see their hard work being recognised.

    Imogene
    Arnold Clark
  • Rating 5.0
    Fantastic service from start to finish, staff were friendly and helpful
    Response from Arnold Clark Citroen Kilmarnock
    Thanks for your praise and kind comments about our team, Jeanette.

    Lynne
    Arnold Clark
  • Rating 5.0
    Fantastic service as always
    Response from Arnold Clark Citroen Kilmarnock
    Thank you for taking the time to let us know how we did, Alexander. Take care.

    Lynne
    Arnold Clark
  • Rating 5.0
    Excellent
    Response from Arnold Clark Citroen Kilmarnock
    Thank you, James. Your high rating means a lot to us.

    Lynne
    Arnold Clark
  • Rating 5.0
    Jack was realy helpful hope he's with yous a long time
    Response from Arnold Clark Citroen Kilmarnock
    Thanks so much for your review. We are so happy Jack could help you.

    Lynne
    Arnold Clark
  • Rating 5.0
    Knowledgeable and excellent service.
    Response from Arnold Clark Citroen Kilmarnock
    Thank you for taking the time to leave us a review, Stephen. We look forward to helping you again in the future.

    Lynne
    Arnold Clark
  • Rating 5.0
    Great customer service, and great valeted service, and very nice person who brought the car back.
    Response from Arnold Clark Citroen Kilmarnock
    We are delighted that you’ve had such a positive experience with us, Margaret. Thank you.

    Lynne
    Arnold Clark
  • Rating 5.0
    Fantastic
    Response from Arnold Clark Citroen Kilmarnock
    Thanks for giving us these five stars Edward!
    We're glad we could help.
    Begonia,
    Arnold Clark
  • Rating 5.0
    Great service and helpful
    Response from Arnold Clark Citroen Kilmarnock
    Thanks for the five-star review, Jacqueline.
    We're glad we could help!
    Begonia,
    Arnold Clark
  • Rating 5.0
    Great service from mobility assistant
    Response from Arnold Clark Citroen Kilmarnock
    Thanks for leaving us these five stars!
    We're very happy you enjoyed your visit.
    Begonia,
    Arnold Clark
  • Rating 5.0
    Excellent service, very helpful
    Response from Arnold Clark Citroen Kilmarnock
    Thank you, Charles. We hope you'll enjoy the new car.

    Lynne
    Arnold Clark
  • Rating 5.0
    Good service, friendly staff
    Response from Arnold Clark Citroen Kilmarnock
    Thank you for taking the time to let us know how we did, Martin.

    Lynne
    Arnold Clark
  • Rating 5.0
    Mr Kevin Shepherd. Jack the salesman who dealt with myself and nominated driver was very polite, pleasant and professional. Would certainly let friends who are on motability to give them a look.
    Response from Arnold Clark Citroen Kilmarnock
    Thank you, Kevin. I know Jack and the team will be thrilled to see your five-star review.

    Lynne
    Arnold Clark
  • Rating 5.0
    Great customer service would recommend them highly
    Response from Arnold Clark Citroen Kilmarnock
    Thank you, Mary. We really appreciate your review and recommendation.

    Lynne
    Arnold Clark
  • Rating 5.0
    Amazing customer service
    Response from Arnold Clark Citroen Kilmarnock
    We are delighted that you’ve had such a positive experience with us, Samantha. Thank you.

    Lynne
    Arnold Clark
  • Rating 5.0
    fantastic service as always kept updated on time scales or just if I had a question. Jack was always just a phone call away. and greeted with lovely friendly staff at the arnold clark citreon garage. everything was prompted explained and friendly on the day of collection and even a follow up call to check everything was still good .
    Response from Arnold Clark Citroen Kilmarnock
    Thank you for taking the time to share your feedback with us, Hugh. It's great to hear that Jack could make the whole process a little easier. We wish you many happy miles in the new car.

    Lynne
    Arnold Clark
  • Rating 1.0
    Sarah fulton
    Response from Arnold Clark Citroen Kilmarnock
    Hi Sarah,

    We want every customer to have a great experience with us. It's disappointing to see this hasn't been the case. If you'd like to discuss what happened in more detail, please give us a call at the branch on 01563 597040. The manager will be happy to help. If you prefer, you can contact Customer Service on 0141 648 1088 or customer.services@arnoldclark.com. Thanks.

    Lynne
    Arnold Clark
Displaying reviews 1 - 3 out of the 18 most recent
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