Motability Scheme at Macklin Motors Mitsubishi Edinburgh
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Macklin Motors Mitsubishi Edinburgh
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Macklin Motors Mitsubishi Edinburgh can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Macklin Motors Mitsubishi Edinburgh on 03301781447 to make an appointment with our Motability specialist.
Contact information
Address
390 Calder Road
Edinburgh
Lothian EH11 4AS
GB
Phone Number
Call Macklin Motors Mitsubishi Edinburgh on 0330 178 1447
0330 178 1447
Website
Email
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Neil Mcpherson
- Troy Mills
We recommend calling and booking an appointment before visiting.
Accessibility features at Macklin Motors Mitsubishi Edinburgh
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Macklin Motors Mitsubishi Edinburgh
- Rating 4.0Jul 13, 2023I was as impressed as ever but one or two minor exceptions. I usually receive a video detailing work carried out but I didn't receive that this time.
Also it is very nice to have the car valeted afterwards. However, after hoovering the inside, the valeter obviously drove the car back round once he'd finished. It had his huge muddy footprints on the drivers mat! It was dirtier than when I took it in! If you are offering it as a service, you need to get it right!Response from Macklin Motors Mitsubishi EdinburghJul 13, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism and will certainly pass on your comments to our management to make them aware of this. We hope to see you again in the future. Kind regards, Karen - Rating 5.0Jul 6, 2023Great customer service. I waited in the lovely seating area where there was a great coffee machineResponse from Macklin Motors Mitsubishi EdinburghJul 6, 2023Hi Sarah, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Apr 17, 2023Customer service was great ,as I waited for my car a lovely lady made me a nice cup of coffee as the coffee machine was broken . thank you.Response from Macklin Motors Mitsubishi EdinburghApr 17, 2023Hi Joseph, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Feb 28, 2023Great customer serviceResponse from Macklin Motors Mitsubishi EdinburghFeb 28, 2023Hi Elizabeth, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 4.0Jan 29, 2023Great customer service and extremely helpfulResponse from Macklin Motors Mitsubishi EdinburghJan 29, 2023Hello Pamela and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
- Rating 5.0Jan 27, 2023Great serviceResponse from Macklin Motors Mitsubishi EdinburghJan 27, 2023Hi Nichola, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jan 18, 2023Elinor Nicol vey professional thankyouResponse from Macklin Motors Mitsubishi EdinburghJan 18, 2023Hello Alan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
- Rating 5.0Dec 7, 2022All goodResponse from Macklin Motors Mitsubishi EdinburghDec 7, 2022Hi Andrew, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Nov 11, 2022Great service. Car picked up and delivered back to my home.Response from Macklin Motors Mitsubishi EdinburghNov 11, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
- Rating 5.0Oct 13, 2022Excellent great customer service 👍Response from Macklin Motors Mitsubishi EdinburghOct 13, 2022Hello Steven, thank you for taking the time to leave us a great 5 star review about your service. Kind regards, Trish.
- Rating 5.0Aug 23, 2022First class customer service can't fault at allResponse from Macklin Motors Mitsubishi EdinburghAug 23, 2022Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.
- Rating 1.0Aug 20, 2022Dreadful service again! We never get what we request, either pick up or replacement car, sat for an hour before my car was touched and only then because I complained!! I had to leave my disabled wife who was suffering with Covid on her own for over 3.5 hours. I have called mobility to complain and ask for another dealer but unfortunately it’s the only one in EdinburghResponse from Macklin Motors Mitsubishi EdinburghAug 20, 2022Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details including your vehicle registration number and contact number to digitalcustomerexperience@vertumotors.com - Thank you, Karen
- Rating 3.0Aug 18, 2022Customer service was great but my car come back all dirt streaks wasn't washed properlyResponse from Macklin Motors Mitsubishi EdinburghAug 18, 2022Hello Chloe. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. Kind regards, Kerry
- Rating 5.0Jul 14, 2022Great service specially lady behind the desk kept me posted while I waited for my carResponse from Macklin Motors Mitsubishi EdinburghJul 14, 2022Hi Lorraine, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
- Rating 4.0Jun 3, 2022Good customer service and delivered my car back gleaming.perfect .thank you to all staffResponse from Macklin Motors Mitsubishi EdinburghJun 4, 2022Hi Joseph, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the service team. We look forward to dealing with you again in the future and happy motoring! Many thanks Keith
- Rating 1.0May 16, 2022Absolute joke no one thought to tell me they had moved and driving have way around Edinburgh to find them, eventually getting there to be told there was no courtesy car for me. Eventually getting courtesy car and my car going in for mot and service, I get it back at 4pm and no service has taken place only am mot 😞Response from Macklin Motors Mitsubishi EdinburghMay 16, 2022Hi Riley & thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com - Thank you, Jack