Motability Scheme at Lexus Edinburgh

Motability Scheme at Lexus Edinburgh

4.9
Rating 4.9
(50 reviews)
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 12:00Closed Today
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Contact information

Address
11 Edinburgh Road
Newbridge EH28 8SP
GB
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Phone Number
Call Lexus Edinburgh on 0131 335 6543
0131 335 6543
0131 335 6543
Website

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Email

reception@lexusedinburgh.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 12:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability Scheme specialists:

  • Derek Patterson
  • Carlene Miller
  • Stuart Wilson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Shaun Begg
  • Charlotte Bell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lexus Edinburgh

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Lexus Edinburgh can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Lexus Edinburgh on 01313356543 to make an appointment with our Motability specialist.

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Reviews at Lexus Edinburgh

  • Rating 5.0
    Great experience. Professional and walked me through everything I needed to know.
    Response from Lexus Edinburgh
    Hello Daniel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Lexus Edinburgh. Our Motability team strives to provide professional service and ensure that all your questions are thoroughly answered, so it's fantastic to know we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Lexus Edinburgh and we will see you in 12 month for your 1st annual service, where I am sure you will enjoy a similar level of care and attention from our aftersales team.

    Best regards,

    Allan McEwan
    Branch Manaager
    Lexus Edinburgh
  • Rating 5.0
    Absolutely fantastic we were well catered for by Caroline and receptionist made it very pleasant experience
    Response from Lexus Edinburgh
    Dear Thomas,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a fantastic experience with us at Lexus Edinburgh.

    Carlene and our receptionist (Angelina) will be delighted to know that they made your visit pleasant and memorable. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service.

    Your comments will be shared with them both, along with the wider team.

    We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lexus Edinburgh
  • Rating 5.0
    They are above and beyond any dealership I have visited couldn't ask for more
    Response from Lexus Edinburgh
    Dear Michael,

    Thank you so much for your wonderful review! Above and beyond is where we always aim to be!

    We are thrilled to hear that your experience with us at Lexus Edinburgh exceeded your expectations.

    Our team strives to provide exceptional service, and it's incredibly rewarding to know that we have succeeded in doing so for you. Your kind words and perfect rating truly mean a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Warm regards,

    The Motability Scheme Team at Lexus Edinburgh
  • Rating 5.0
    Brilliant top notch
    Response from Lexus Edinburgh
    Hello Maurice,

    Thank you so much for your fantastic review!
    We're thrilled to hear that you had a brilliant experience with us at Lexus Edinburgh and the words top notch, speaks volumes for us as providing top-notch service is our priority, and it's wonderful to know that we met your expectations.
    If there's anything more we can do for you, please don't hesitate to reach out. We look forward to seeing you again for your next scheduled visit!

    Best regards,
    The Motability Scheme Team at Lexus Edinburgh
  • Rating 5.0
    Stuart was affable and proffesional
    Response from Lexus Edinburgh
    Dear Walter,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that your experience with Stuart was both affable and professional. At Lexus Edinburgh, we strive to provide exceptional service to all our customers, and it’s wonderful to know that Stuart met your expectations.

    Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Lexus Edinburgh
  • Rating 5.0
    Really helpful, wasn't able to drive myself so they arranged for collection and dealt with my service professionally.
    Response from Lexus Edinburgh
    Hello Eoghan,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service helpful and that we could assist with the collection and service of your vehicle. At Lexus Edinburgh, we strive to provide professional and accommodating service to all our customers, and it’s wonderful to know that we met your expectations.

    If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Lexus Edinburgh
  • Rating 5.0
    Excellent service
    Response from Lexus Edinburgh
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Lexus Edinburgh. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Allan McEwan
  • Rating 5.0
    Very professional service.
    Response from Lexus Edinburgh
    Dear Elizabeth,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional.

    At Lexus Edinburgh, we strive to provide the best experience possible for our customers, and your feedback is incredibly valuable to us.

    If there's anything more we can do for you, please don't hesitate to reach out.

    We look forward to seeing you again for service, next time round..

    Best regards,
    Allan McEwan
  • Rating 5.0
    Quick, no fuss visit to the dealership. As always the reception staff & service staff were very polite and friendly.
  • Rating 5.0
    Well looked after, kept informed
  • Rating 5.0
    Had to cancel my original appointment due to family circumstances. The receptionist went out of her way to get it changed and in fact contacted me to say she had a cancellation for next day.
    The man who picked up my car was very friendly and polite
  • Rating 5.0
    Perfect thank you for everything
  • Rating 4.0
    Great experience from Motability specialist Jemma she was so lovley and took lots of time going through all the electronics of the car,only down side is car was still dirty on the outside
  • Rating 5.0
    Very good. Halp full am happy 👍
  • Rating 5.0
    I was really satisfied. The paperwork went very quick and I was able to drive the car away just after I had singed the papers. Stuart ( Sales Executive) was very friendly and welcoming.
  • Rating 5.0
    Excellent. Stuart Wilson was very helpful, professional and friendly. Constantly updated us on progress and keeping in touch with us. Handover of car was thorough and very helpful.
  • Rating 5.0
    Brilliant
  • Rating 5.0
    Gordon was very patient and pleasant to deal with
  • Rating 5.0
    I good and professional service
  • Rating 5.0
    The staff were friendly, helpful, and knowledgeable? they assisted me promptly and efficiently ( we met Mr Stuart)


    I was offered a test drive, and it was a smooth and informative process

    The process of applying for the car through the Motability Scheme was straightforward and well-explained

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