Motability Scheme at Eastern BMW Newbridge

Motability Scheme at Eastern BMW Newbridge

4.8
Rating 4.8
(79 reviews)
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
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Contact information

Address
Edinburgh Luxury Car Village
1 Lonehead Drive
Edinburgh EH28 8TG
GB
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Phone Number
Call Eastern BMW Newbridge on 0131 467 7938
0131 467 7938
0131 467 7938
Website

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Email

easternbmwmotability@easternwestern.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • Christopher Bunch
  • Lucy Burns
  • Daniel Runciman
  • Simon Anderson
  • Kerry Myles
  • Ahmid Nawaz
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Morgan Timmins
  • Ross Johnston
We recommend calling and booking an appointment before visiting.
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Accessibility features at Eastern BMW Newbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Eastern BMW Newbridge

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Eastern BMW Newbridge can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Eastern BMW Newbridge on 01314677938 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Eastern BMW Newbridge

  • Rating 5.0
    Daniel was absolutely fantastic start to finish. He was so helpful and understanding. Then on collection, he worked his socks off to make sure we weren’t late for school collection. He followed up the next day and was honestly a credit to BMW and the motability scheme. Thank you Daniel. Highly recommend BMW to everyone, the level
    Of customer service and customer care is second to none in the motor industry.
    Response from Eastern BMW Newbridge
    Dear Nicola F.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Daniel. It’s fantastic to know that he was able to assist you so effectively and ensure everything went smoothly, even with the time constraints of school collection. We are proud to have him as part of our team, and your kind words will surely be a great encouragement to him.

    Your satisfaction is our top priority, and it’s rewarding to know that we are meeting your expectations. If there is anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for your kind review and for choosing the Motability Scheme at Eastern BMW Newbridge.

    Best regards,

    Jann
    Eastern BMW Newbridge Team
  • Rating 5.0
    Very helpful was lovely experience
    Response from Eastern BMW Newbridge
    Hello Helen P.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you had a lovely experience and found our team to be very helpful. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to seeing you again at Eastern BMW Newbridge.

    Best regards,

    Jann Arpino
    Eastern BMW Newbridge Team
  • Rating 5.0
    Amhid was friendly and very efficient, made the process very easy
    Response from Eastern BMW Newbridge
    Hello Adam,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that Amhid was able to provide you with a friendly and efficient experience, making the process easy for you.

    Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Eastern BMW Newbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent
    Response from Eastern BMW Newbridge
    Thank you for choosing us for your Motability car! We are very pleased that you found the service to be excellent and look forward to seeing you again soon.

    Kind Regards

    Jann
    Eastern BMW & MINI
  • Rating 5.0
    Staff were very friendly and advised best car and deal for us and quickly too
    Response from Eastern BMW Newbridge
    Hello Scott B.,

    Thank you so much for taking the time to leave us such a great review! We are thrilled to hear that our staff were able to assist you in finding the best car and deal quickly. Providing friendly and efficient service is something we strive for, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Eastern BMW Newbridge.

    Best regards,

    Jann
    Eastern BMW & MINI
  • Rating 5.0
    Great Team from front of house welcome to help on details and options from Sales Team.
    Straightforward and enjoyable and now have lovely, well suited car for our daughter's needs..
    Response from Eastern BMW Newbridge
    Hello Poppy J.,

    Thank you so much for your kind review, our team will be delighted to hear how happy you are with your visit and more importantly that the vehicle you got suits your needs.

    Please let us know if there is anything further we can do to help.

    Kind Regards

    Jann
    Customer Service Mananger
    Eastern BMW & MINI
  • Rating 5.0
    Very professional service, was kept up to date with everything and extremely helpful
    Response from Eastern BMW Newbridge
    Hello Aiden J.,

    Thank you for taking the time to write this review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receive the recognition they deserve.

    Many thanks

    Jann Arpino
    Quality & Customer Care Manager
    Eastern BMW
  • Rating 5.0
    Brilliant what i expect from BMW plus more.
    Response from Eastern BMW Newbridge
    Hello Aarron,

    Thank you so much for taking the time to leave such a great review! We're thrilled to hear that your experience with us at Eastern BMW Newbridge exceeded your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Jann Arpino, Quality & Customer Care Manager, Eastern BMW
  • Rating 5.0
    Friendly welcome. Great comms throughout the day. Car lovely and valeted. Video and paper health check provided. Personal handover of keys back go me.
    Response from Eastern BMW Newbridge
    Dear Audrey J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Eastern BMW Newbridge. It's fantastic to know that you appreciated the friendly welcome, consistent communication, and the personal handover of your keys. We're also glad that you were pleased with the condition of your car and the health check services provided.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Jann Arpino
    Quality & Customer Care Manager
    Eastern BMW Newbridge
  • Rating 5.0
    Excellent all work done and no fuss
    Response from Eastern BMW Newbridge
    Thank you for taking the time to leave us this great 5 star review!

    We are so happy to hear you had such a great experience.

    Kind Regards

    Jann Arpino
    Quality & Customer Care Manager
    Eastern BMW, Newbridge
  • Rating 5.0
    Perfect
    Response from Eastern BMW Newbridge
    Hello Jean G.,

    Thank you so much for taking the time to leave us a perfect review!

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Jann Arpino
    Eastern BMW Newbridge
  • Rating 5.0
    Great customer service
    Response from Eastern BMW Newbridge
    Thank you for your kind words - we're glad to have been of service!

    We are so happy to hear you had such a great experience.

    Kind Regards

    Jann Arpino
    Eastern BMW Newbridge
  • Rating 5.0
    Very easy experience and was regularly updated at each stage
    Response from Eastern BMW Newbridge
    Hello Adam,

    Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had an easy experience and appreciated the regular updates throughout each stage. At Eastern BMW Newbridge, we strive to provide our customers with the best service possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Jann Arpino
    The Eastern BMW Newbridge Team
  • Rating 5.0
    Excellent service.👍👍
  • Rating 5.0
    5 star experience, quick and easy all thanks to Lucy Burns. She really made the whole process easy and very enjoyable.
  • Rating 5.0
    Motability car
  • Rating 5.0
    It was very easy and very professional
  • Rating 4.0
    Quick and efficient
  • Rating 5.0
    Excellent feed back with polite staff.
  • Rating 5.0
    Quick and easy experience. All questions were answered competently.

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