Motability Scheme at John Clark Volvo Edinburgh

4.4
Rating 4.4
(35 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00

Contact information

Address
6 Lonehead Drive
Newbridge
Edinburgh EH28 8TG
GB
Phone Number
Call John Clark Volvo Edinburgh on 0131 357 3344
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Jordan Lanni
  • Susan Tait
  • Jennifer Calderwood
  • Aaron Scott
  • Peter Malcolm
  • Stuart Mcintosh
  • Taylor Lanni
  • Caelan Taylor-Mackenzie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Janice Johnston
  • Marie Divers
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Volvo Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Volvo Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

John Clark Volvo Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Volvo Edinburgh on 01313573344 to make an appointment with our Motability specialist.

Reviews at John Clark Volvo Edinburgh

  • Rating 5.0
    Peter was polite, informative,helpful,friendly and kept me up to date every step of the way
  • Rating 2.0
    Could have provided more information, very short coming.
  • Rating 5.0
    Jennifer was really helpful and made the experience very easy
    Response from John Clark Volvo Edinburgh
    Good Morning, Reece.

    Thank you for sharing your experience with the Motability Scheme at John Clark Volvo Edinburgh!

    We’re thrilled to hear that Jennifer was so helpful and made the process easy for you. Providing a seamless and supportive experience is always our goal, and your kind words mean a lot to us. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Very helpful great manners,very informative.
    Response from John Clark Volvo Edinburgh
    Good Afternoon, Esther.

    Thank you for your kind feedback about the Motability Scheme at John Clark Volvo Edinburgh!

    We’re so pleased to hear that you found the team helpful, polite, and informative. If you need any further assistance, please don’t hesitate to get in touch!

    Best Regards,
    Erin
  • Rating 5.0
    Good service from sale
    Response from John Clark Volvo Edinburgh
    Good Morning, Helen.

    Thank you for your feedback about the Motability Scheme at John Clark Volvo Edinburgh!

    We’re glad to hear you were happy with the service from our sales team. If you need any further assistance, feel free to get in touch!

    Best Regards,
    Erin
  • Rating 5.0
    Nice welcome . Stuart was very professional and bent over backwards to help us find a car for our needs
    Response from John Clark Volvo Edinburgh
    Good Morning, Graham.

    Thank you for your kind feedback about the Motability Scheme at John Clark Volvo Edinburgh!

    We’re so glad to hear that Stuart made you feel welcome and went above and beyond to help find the right car for your needs. If you need any further assistance, please don’t hesitate to reach out!

    Best Regards,
    Erin
  • Rating 5.0
    Super easy experience. Taylor was great throughout and ensured the process was smooth and we were updated at all times.
    Response from John Clark Volvo Edinburgh
    Good Morning, Lisa.

    Thank you for your wonderful feedback about the Motability Scheme at John Clark Volvo Edinburgh!

    We’re thrilled to hear that Taylor made the process easy and kept you updated throughout. It’s great to know everything went smoothly. If you need any further assistance, we’re always here to help!

    Best Regards,
    Erin
  • Rating 5.0
    Excellent service, very knowledgeable mobility staff( Taylor) who kept me informed via video link with regular update
    Response from John Clark Volvo Edinburgh
    Good Morning, Charles.

    Thank you for sharing your experience with the Motability Scheme at John Clark Volvo Edinburgh!

    It’s fantastic to hear that Taylor provided excellent service and kept you informed with regular updates via video link. Your feedback means a lot to us, and we’re glad we could support you throughout the process.

    If you need any further assistance, please don’t hesitate to get in touch.

    Best Regards,
    Erin
  • Rating 5.0
    Very pleased with service from start to finish . All staff very accommodating and made to feel very welcome. No question was a daft one and staff very knowledgeable . Love the car too
    Would highly recommend and use again
    Response from John Clark Volvo Edinburgh
    Good Morning, Alan.

    Thank you for your wonderful feedback about your experience with the Motability Scheme at John Clark Volvo Edinburgh!

    We’re so glad you felt welcome and found our team accommodating and knowledgeable. It’s fantastic to hear you’re enjoying your new car! Your recommendation is greatly appreciated, and we’d be happy to help you again in the future.

    Best Regards,
    Erin
  • Rating 5.0
    Very good service and all staff were very polite. Was made to feel important and had all my options fully explained with no pressure to buy. Outstanding.
    Response from John Clark Volvo Edinburgh
    Good Morning, Michelle.

    Thank you for your fantastic feedback about the Motability Scheme at John Clark Volvo Edinburgh!

    We’re so pleased to hear you received excellent service and felt valued throughout the process. It’s great to know that your options were clearly explained with no pressure. Your kind words mean a lot, and we’re here to help whenever you need us.

    Best Regards,
    Erin
  • Rating 5.0
    Good and easy handover , pleasant and friendly staff
    Response from John Clark Volvo Edinburgh
    Good Afternoon, Lorraine.

    Thank you for your kind review! We’re delighted to hear that your handover at Volvo Edinburgh was smooth and easy. It’s great to know our staff provided pleasant and friendly service throughout the process. If you need any further assistance with your vehicle, we’re always here to help. Enjoy your new car!

    Best Regards,
    Erin
  • Rating 5.0
    Excellent support from Taylor Lanni from ordering through to collection. The whole process was handled smoothly
    Taylor is an asset to Volvo, Newbridge
    Response from John Clark Volvo Edinburgh
    Good Afternoon, Fiona.

    Thank you for your kind review! We’re thrilled to hear that Taylor provided excellent support and ensured a smooth process from ordering to collection. It’s wonderful to know that Taylor’s dedication and professionalism made your experience so positive. We’ll be sure to share your kind words. If you need anything further, we’re always here to help. Enjoy your new car!

    Best Regards,
    Erin
  • Rating 5.0
    Brilliant experience. Dealt with Jennifer Calderwood who was very informative & professional throughout
    Response from John Clark Volvo Edinburgh
    Good Afternoon, John.

    Thank you for your fantastic review! We’re delighted to hear about your brilliant experience with Jennifer Calderwood at John Clark Volvo Edinburgh. Her professionalism and informative approach truly reflect our commitment to providing outstanding service for our customers. If there’s anything else we can assist with, please don’t hesitate to reach out. Enjoy your new car!

    Best Regards,
    Erin
  • Rating 5.0
    Super helpful when I messed up the booking
    Thank You
    Response from John Clark Volvo Edinburgh
    Good Afternoon, Paul.

    Thank you for your wonderful review! We’re so glad the team at John Clark Volvo Edinburgh could assist you and make your experience a positive one. Providing helpful and attentive service is what we’re here for. If there’s anything else we can do for you, don’t hesitate to let us know. Thank you for choosing us!

    Best Regards,
    Erin
  • Rating 5.0
    It was so quick and easy and Caelan was very professional, friendly and helpful.
    Response from John Clark Volvo Edinburgh
    Good Afternoon, Maryanne.

    Thank you so much for your wonderful review! We’re thrilled to hear that Caelan provided you with professional, friendly, and helpful service, making the Motability Scheme process quick and easy for you. At John Clark Volvo Edinburgh, we strive to ensure every experience is seamless and enjoyable. If you need any further assistance, please don’t hesitate to reach out.

    Best Regards,
    Erin
  • Rating 5.0
    Visited yesterday to consider a new car . All staff were very professional and helpful . Aaron Scott was knowledgeable , professional and explained the car . Very happy with experience at this garage to date
    Response from John Clark Volvo Edinburgh
    Good Afternoon, Alan.

    Thank you for your fantastic feedback! We’re delighted to hear that your visit to John Clark Volvo Edinburgh was so positive. Aaron Scott’s knowledge and professionalism are truly appreciated, and we’re glad he could provide all the information you needed while considering your new car. It’s wonderful to know you’re happy with your experience so far. If there’s anything more we can help with, don’t hesitate to get in touch.

    Best Regards,
    Erin
  • Rating 5.0
    Fantastic dealership and Taylor the motability rep could not be more helpful.
    Response from John Clark Volvo Edinburgh
    Good Morning, Janette.

    Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with Volvo Edinburgh and that Taylor was so helpful.

    If you ever need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future.

    Best Regards,
    Erin
  • Rating 5.0
    Excellent service from start to finish
    Response from John Clark Volvo Edinburgh
    Good Morning, Maria.

    Thank you for your kind review! We're thrilled to hear that you had a fantastic experience with Volvo Edinburgh. It's great to know our team delivered excellent service from start to finish.

    If you ever need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future.

    Best Regards,
    Erin
  • Rating 2.0
    Your call centre staff require serious training...I arrived at ,0820 but job not done until 4pm.Notthe fault of service staff who were great.Aiden gave me wrong info on 13/6/2023.
  • Rating 4.0
    Great waiting area and good service from staff. Coffee and biscuits available to see me through my 4 hour wait..

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