Motability Scheme at John Clark Volvo Edinburgh
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
6 Lonehead Drive
Newbridge
Edinburgh EH28 8TG
GB
Phone Number
Call John Clark Volvo Edinburgh on 0131 357 3344
0131 357 3344
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Jordan Lanni
- Jennifer Calderwood
- Aaron Scott
- Peter Malcolm
- Stuart Mcintosh
- Sarah Brockett
- Patryk Paciorek
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Janice Johnston
- Marie Divers
- Caitlin Fitzpatrick
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Clark Volvo Edinburgh
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to John Clark Volvo Edinburgh
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
John Clark Volvo Edinburgh can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact John Clark Volvo Edinburgh on 01313573344 to make an appointment with our Motability specialist.
Reviews at John Clark Volvo Edinburgh
- Rating 5.0Aug 26, 2025Very good service from Jordan
- Rating 5.0Aug 4, 2025Faultless service from Peter Malcolm. Peter helped every step of the way from initial enquiry to car pick up. He went out of his way to make this a simple enjoyable experience. We could not have asked for more.
- Rating 5.0Jul 6, 2025Amazing she explains everything wellResponse from John Clark Volvo EdinburghAug 21, 2025Dear Kathleen,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us and that everything was explained well. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark Volvo Edinburgh.
Best regards,
John Clark Volvo Edinburgh - Rating 5.0Jul 5, 2025Couldn't do enough to helpResponse from John Clark Volvo EdinburghAug 21, 2025Hello Kenneth,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at John Clark Volvo Edinburgh. Our team is dedicated to providing the best service possible, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Team at John Clark Volvo Edinburgh - Rating 5.0May 19, 2025Had a very positive experience everything went smoothly from ordering car to collecting car from dealerResponse from John Clark Volvo EdinburghAug 13, 2025Hello Elizabeth,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that everything went smoothly for you, from ordering your car to collecting it from our dealership. Your positive feedback means a lot to us, and we are delighted to know that we could meet your expectations.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Erin - Rating 5.0May 14, 2025Patryk at Volvo was exceptionally helpful and kept us up to date at all times.Response from John Clark Volvo EdinburghAug 13, 2025Dear Kathaleen,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Patryk was exceptionally helpful and kept you informed throughout your visit.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Erin - Rating 5.0Apr 15, 2025Excellent service provided.Response from John Clark Volvo EdinburghAug 12, 2025Hello Patrick,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to John Clark Volvo Edinburgh. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Erin - Rating 5.0Apr 4, 2025Excellent service very helpful answered all relevant questions that we needed to knowResponse from John Clark Volvo EdinburghAug 12, 2025Dear Joan,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received excellent service and found our team helpful in answering all your questions. If there is anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Erin - Rating 5.0Apr 4, 2025Excellent and friendly service from Peter.Response from John Clark Volvo EdinburghAug 12, 2025Hello Collette,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with Peter. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Erin - Rating 2.0Apr 3, 2025I collected my car on Tuesday. The car is good to drive and I’m happy with the seat position for my disability. I’m not happy in retrospect of the handover information. It isn’t until I was home and having to do certain basic things I realised I didn’t know how to do those things. Eg. Keyless operation, making and receiving phone calls etc. I paid to get dash cams and it was I was on my way home that I realised I hadn’t received any information on how it operates. There is an online handbook but some of the information is actually quite confusing. I was told I’d get a phone call in 2 days to see how I was getting on, that was today and I haven’t gotten a phone call.Response from John Clark Volvo EdinburghAug 22, 2025Dear Lorraine,
Thank you for taking the time to share your feedback with us. I'm pleased to hear that you are happy with the driving experience and the seat position of your new car. However, I am truly sorry to learn about the challenges you faced with the handover information and the lack of follow-up communication.
Your experience is important to us, and we strive to ensure that every customer feels confident and informed about their vehicle and its features. I apologise for any inconvenience caused by the lack of clarity regarding the keyless operation, phone connectivity, and dash cam usage. We understand how crucial these features are for your comfort and safety.
To address this, I would like to arrange a time for one of our team members to go over these features with you in detail, either in person or over the phone, at your convenience. Please let us know what works best for you.
Thank you once again for your feedback, as it helps us improve our services. We are committed to ensuring you have a positive experience with your vehicle.
Kind regards,
Sara
John Clark Volvo Edinburgh Team - Rating 5.0Mar 31, 2025Brilliant service, smooth and quick and we were really looked after . Nothing too much trouble.Response from John Clark Volvo EdinburghApr 1, 2025Good Morning, Lorraine.
Thanks for the kind words! We’re so pleased to hear you had a smooth and quick experience at Volvo Edinburgh, and that the team looked after you so well. If there’s ever anything more we can do, don’t hesitate to let us know!
Best Regards,
Erin - Rating 5.0Mar 28, 2025Excellent very helpfull and friendly staffResponse from John Clark Volvo EdinburghMay 2, 2025Hello Alan,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and friendly during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at John Clark Volvo Edinburgh.
Best regards,
The Motability Scheme Team at John Clark Volvo Edinburgh - Rating 5.0Mar 27, 2025Jennifer was great, very friendly, helpful and accommodating.Response from John Clark Volvo EdinburghMay 2, 2025Hello Kenneth,
Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Jennifer provided you with a friendly, helpful, and accommodating experience. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark Volvo Edinburgh.
Best regards,
The Motability Scheme Team at John Clark Volvo Edinburgh - Rating 5.0Mar 25, 2025.Response from John Clark Volvo EdinburghMay 2, 2025Dear Nigel,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with the Motability Scheme at John Clark Volvo Edinburgh. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
John Clark Volvo Edinburgh - Rating 5.0Mar 25, 2025Happy with customer serviceResponse from John Clark Volvo EdinburghMay 2, 2025Hello Callan,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were happy with our customer service and that your experience with us was a positive one. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The John Clark Volvo Edinburgh Team - Rating 5.0Mar 17, 2025Great staff so lovely - couldn't do enough to helpResponse from John Clark Volvo EdinburghMay 2, 2025Hello Leeanne,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at John Clark Volvo Edinburgh. Our staff always strives to go above and beyond to assist our customers, and it's fantastic to know that their efforts made a difference for you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The John Clark Volvo Edinburgh Team - Rating 5.0Mar 17, 2025Very professional and friendly . Superb support and kept up to date with every detailsResponse from John Clark Volvo EdinburghMay 2, 2025Hello Stephen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both professional and friendly. Our team at John Clark Volvo Edinburgh is dedicated to providing the best experience possible, and your feedback is a great encouragement to us all.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Motability Scheme Team at John Clark Volvo Edinburgh - Rating 5.0Mar 7, 2025ExcellentResponse from John Clark Volvo EdinburghMay 2, 2025Hello Harris,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at John Clark Volvo Edinburgh. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The John Clark Volvo Edinburgh Team - Rating 5.0Feb 20, 2025Everyone was so helpful and friendlyResponse from John Clark Volvo EdinburghApr 1, 2025Good Morning, Szabolcs.
Thank you for the lovely feedback! We’re really pleased to hear the team at Volvo Edinburgh were helpful and friendly. If there’s ever anything more we can do, don’t hesitate to let us know!
Best Regards,
Erin - Rating 4.0Feb 19, 2025Staff very helpful, nothing was too much trouble.Response from John Clark Volvo EdinburghFeb 20, 2025Good Morning, Margaret.
Thank you for your wonderful feedback! We’re so pleased to hear that the staff at John Clark Volvo Edinburgh were very helpful and went above and beyond to ensure your experience was smooth. If there’s anything else we can assist with, please don’t hesitate to get in touch.
Best Regards,
Erin
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Peter Malcolm and the exceptional service he provided. It's fantastic to know that he was able to assist you every step of the way and make the process enjoyable and straightforward. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
Team at John Clark Volvo Edinburgh