Motability Scheme at Macklin Motors Kia Edinburgh

4.7
Rating 4.7
(61 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Macklin Motors Kia Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Kia Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Kia Edinburgh on 03301781480 to make an appointment with our Motability specialist.

Contact information

Address
Lonehead Drive
Newbridge
Edinburgh EH28 8TH
GB
Phone Number
Call Macklin Motors Kia Edinburgh on 0330 178 1480
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • James Stenhouse
  • Craig Thomson
  • Anthony Jackson
  • Bronny Wilson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Julie Thomson
  • Savannah Mccallum
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors Kia Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Macklin Motors Kia Edinburgh

  • Rating 5.0
    Great customer service
    Response from Macklin Motors Kia Edinburgh
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Extremely helpful dealership, staff incredibly helpful, and ordering vehicle such a smooth process, five star service for certain
    Response from Macklin Motors Kia Edinburgh
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic service and very quick .
    Response from Macklin Motors Kia Edinburgh
    Hi Carol-Ann Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Really good. Knowledgeable about the scheme too
    Response from Macklin Motors Kia Edinburgh
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very helpful
    Response from Macklin Motors Kia Edinburgh
    Hi Thomas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    The staff are friendly and very welcoming they answered every question I had and where very patient
    Response from Macklin Motors Kia Edinburgh
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Excellent service Tony was always updating with a phone call every month to let us know what was happening with our car
    Response from Macklin Motors Kia Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Very friendly and helpful
    Response from Macklin Motors Kia Edinburgh
    Thanks for the great score! Kind regards Dawn
  • Rating 5.0
    I had the pleasure of meeting Alex Costin when I started my journey of finding a new car. Alex was very polite & friendly, and went through all the pro’s and con’s of the Stonic which I had chosen. The Stonic was the perfect choice, and even though it sadly took 11 months to arrive, Alex kept in touch through phone and email, with any updates as he got them. He also very kindly sent me a video of the car, showing all its features for my autistic grandchildren, they don’t do well with change and he wanted to make it an easy transition for them as possible. I finally picked up my new car yesterday and Alex very kindly went through all the controls on the car again with me. Alex is a big asset to the branch and to Kia itself! I’ll be back in 3 years for my next car.
    Response from Macklin Motors Kia Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 2.0
    Sales service great, service centre poor disorganised customer service.
    Response from Macklin Motors Kia Edinburgh
    Good afternoon Stuart. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YTKE2ST1602 Kind regards, Kerry
  • Rating 5.0
    Thank you to Tony for keeping in touch through out the full process.

    Love my new car
    Response from Macklin Motors Kia Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Excellent
    Response from Macklin Motors Kia Edinburgh
    Good afternoon Heather. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 1.0
    Poor service.
    Response from Macklin Motors Kia Edinburgh
    Good morning Margaret. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1MS1112 Kind regards, Dean
  • Rating 5.0
    Great service and very friendly and professional
    Response from Macklin Motors Kia Edinburgh
    Hi Sophie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Brian
  • Rating 5.0
    Outstanding service
    Response from Macklin Motors Kia Edinburgh
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Brilliant service
    Response from Macklin Motors Kia Edinburgh
    Hi Douglas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great everything was dealt with easily. Alex treated me like I was special. Highly recommend to any potential buyer
    Response from Macklin Motors Kia Edinburgh
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Alex receives the recognition they deserves. Many thanks Dawn
  • Rating 5.0
    Well done to all especially Alex for his help getting me the right car
    Response from Macklin Motors Kia Edinburgh
    Good afternoon. Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    The gentleman was very polite, very well mannered and friendly.
    Response from Macklin Motors Kia Edinburgh
    Hi Susan, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
  • Rating 5.0
    Great customer service
    Response from Macklin Motors Kia Edinburgh
    Hi Fiona, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.

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