Motability Scheme at Vertu MG Edinburgh

Motability Scheme at Vertu MG Edinburgh

4.7
Rating 4.7
(194 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Lonehead Drive
Newbridge
Edinburgh EH28 8TH
GB
Get directions
Phone Number
Call Vertu MG Edinburgh on 0131 584 1806
0131 584 1806
0131 584 1806
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Ferrier
  • Louise Johnstone
  • Stephen Band
  • Liam Gaughan
  • Rory Stanger
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Julie Thomson
  • Allannah Conroy
  • Sophie Nicholson
  • Darren Riley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu MG Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu MG Edinburgh

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu MG Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu MG Edinburgh on 01315841806 to make an appointment with our Motability Scheme specialist.

Visit dealer website
Visit dealer website

Reviews at Vertu MG Edinburgh

  • Rating 5.0
    Always a great experience. Friendly staff very helpful too.
    Response from Vertu MG Edinburgh
    Dear Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently have a great experience with us at Vertu MG Edinburgh. Our team takes pride in being friendly and helpful, and it’s fantastic to know that we are meeting your expectations.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If there’s anything more we can do for you, please don’t hesitate to let us know.

    We look forward to seeing you again soon!

    Warm regards,

    Keith
  • Rating 5.0
    I found the staff very helpful
    Response from Vertu MG Edinburgh
    Dear Gail

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our MG Service staff very helpful during your visit to Vertu MG Edinburgh. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu MG Edinburgh soon.

    Best regards,

    Dean
    Vertu MG Edinburgh Team
  • Rating 5.0
    A first class service with great attention to detail.
    Response from Vertu MG Edinburgh
    Hello Scott,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you received first-class service and appreciated our attention to detail. At Vertu MG Edinburgh, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Alanah was superb from start to finish explained everything and took care of me very professional
    Response from Vertu MG Edinburgh
    Hello James J.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Alanah provided you with superb service from start to finish. It's wonderful to know that everything was explained clearly and that you felt well taken care of. Your feedback is greatly appreciated and will be shared with Alanah and the team. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Stephen was fab talked us through everything and double checked all the signed paperwork

    Thank u stephen


    From lorna and darren
    Response from Vertu MG Edinburgh
    Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG advisor, Stephen. We hope to see you again here at MG in the future. Kind regards Dawn

  • Rating 5.0
    Stephen was really helpful both in person ans on the phone
    Response from Vertu MG Edinburgh
    Dear Lorna G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Stephen was able to assist you both in person and over the phone. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Vertu MG Edinburgh. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    I didn't have wait to long everything went smoothly
    Response from Vertu MG Edinburgh
    Hello Fiona,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that your experience at Vertu MG Edinburgh was smooth and efficient. Our team strives to provide the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Hi
    Our experience was very good 😍
    Response from Vertu MG Edinburgh
    Good afternoon Eimaan. Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Really good experience happy with the salesman and the car
    Response from Vertu MG Edinburgh
    Dear Sylvia B.,

    Thank you so much for taking the time to share your experience with us at Vertu MG Edinburgh. We are thrilled to hear that you had a really good experience and are happy with both our salesman and your new car. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Very happy with the sales team involved in our purchase 👍🏻
    Response from Vertu MG Edinburgh
    Hello Mhairi,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with our MG sales team and your experience with us at Vertu MG Edinburgh. Your feedback is incredibly valuable, and it’s great to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu MG Edinburgh

    Best regards,
    Dean
  • Rating 5.0
    Excellent from begining to picking up the car. Stephen was brilliant
    Response from Vertu MG Edinburgh
    Hello John,

    Thank you for your wonderful review! We're thrilled to hear that your experience was excellent from start to finish. Stephen will be pleased to know his efforts positively impacted your visit. Your feedback motivates us to keep providing great service. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again at Vertu MG Edinburgh.

    Kind regards,
    Kerry
  • Rating 5.0
    First class no waiting about booked in right away very kind Curtis it was a pleasure instead of a chore
    Response from Vertu MG Edinburgh
    Dear Lorraine S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with us was first class and that you were able to book in right away without any waiting. Our team strives to provide kind and courteous service, and it's fantastic to know that we made your visit a pleasure rather than a chore.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu MG Edinburgh.

    Best regards,

    Liza
    Vertu MG Edinburgh
  • Rating 5.0
    sales assistant Anna, was extremely knowledgeable and pleasant throughout the entire interaction of me booking, all the way through to collection.

    can't recommend highly enough.
    Response from Vertu MG Edinburgh
    Good afternoon Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from Anna in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Very professional with the way u were dealt with .lovely young man .think his name was Steven
    Response from Vertu MG Edinburgh
    Good afternoon William. Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    He was really nice and knew what he was talking about. When I told him my issues, he was able to show me what would meet those needs
    Response from Vertu MG Edinburgh
    Good afternoon Kaighley. Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Excellent service can’t thank the sales person enough
    Response from Vertu MG Edinburgh
    Good Afternoon Robert. Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 1.0
    Wouldn’t recommend them to anyone
    Response from Vertu MG Edinburgh
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1IM2003 Kind regards, Liza.
  • Rating 5.0
    From the minute I arrived at the dealership to collect my car it was seamless Anna was absolutely lovely. She kept me informed of all the things i needed for the handover and showed me all the controls and took time to explain everything
    Response from Vertu MG Edinburgh
    Good afternoon Deborah . Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    It was first class the agent Cameron could not be more helpfull,and he kept me up to date with what was happening ,
    Response from Vertu MG Edinburgh
    Good afternoon, Antoinette . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 4.0
    Service was done curtesy car provided only issue was car was manual and very small my car was returned cleaned and no issues
    Response from Vertu MG Edinburgh
    Thank you for taking your time to leave this great review! Kind regards Dawn

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