Motability Scheme at Macklin Motors MG Edinburgh

Motability Scheme at Macklin Motors MG Edinburgh

4.7
Rating 4.7
(163 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Lonehead Drive
Newbridge
Edinburgh EH28 8TH
GB
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Phone Number
Call Macklin Motors MG Edinburgh on 0131 584 1806
0131 584 1806
0131 584 1806
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Louise Johnstone
  • Cameron Wallace
  • Stephen Band
  • Liam Gaughan
  • Anna Casasola
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Julie Thomson
  • Alisha Mcnally
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors MG Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Macklin Motors MG Edinburgh

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors MG Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors MG Edinburgh on 01315841806 to make an appointment with our Motability Scheme specialist.

Visit dealer website
Visit dealer website

Reviews at Macklin Motors MG Edinburgh

  • Rating 5.0
    Anna was lovely and so helpful. The process was very simple for me
    Response from Macklin Motors MG Edinburgh
    Good afternoon Kim. Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from Anna in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Very friendly staff. Easy to understand
    Response from Macklin Motors MG Edinburgh
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Excellent service hassle free, highly recommend Motobility.
    Response from Macklin Motors MG Edinburgh
    Good afternoon, Alexander. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very friendly and helpful. All staff are very nice. Everyone acknowledged us. Everything explained easily.
    Response from Macklin Motors MG Edinburgh
    Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Liza.
  • Rating 5.0
    Very good service and very helpful and friendly staff
    Response from Macklin Motors MG Edinburgh
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very helpful and a pleasure to deal with
    Response from Macklin Motors MG Edinburgh
    Good morning, Elaine. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Yeah all went well but not happy about £60 charge for pick up and drop off as im an amputee in a wheelchair and this is not ideal .
    Response from Macklin Motors MG Edinburgh
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Amazing service from start to finish with Steven band kept me updated with the progress of my car
    Response from Macklin Motors MG Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Steven was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Very helpful and courteous from start to finish thank you.
    Response from Macklin Motors MG Edinburgh
    Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards Dawn
  • Rating 5.0
    No problems at all. Comfortable seating area awaiting on service.
    Great service
    Response from Macklin Motors MG Edinburgh
    Good afternoon, Karen . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Was great service no problems thank you all
    Response from Macklin Motors MG Edinburgh
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Yes good thank
    Response from Macklin Motors MG Edinburgh
    Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Stuart.
  • Rating 5.0
    Good
    Yes, I’m happy for my new car Thank you
    Response from Macklin Motors MG Edinburgh
    Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards Dawn
  • Rating 5.0
    Professional service from start to finish 👌
    Response from Macklin Motors MG Edinburgh
    Good afternoon Paul. Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Service Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Thanks Anna at dealership was brilliant thank you.
    Response from Macklin Motors MG Edinburgh
    Hi Stuart, Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Keith
  • Rating 5.0
    Excellent service
    Response from Macklin Motors MG Edinburgh
    Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Matthew
  • Rating 5.0
    Amazing service
    Response from Macklin Motors MG Edinburgh
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 4.0
    The appointment system is disorganised. I wanted a waiting appointment and that was not included. Other than that the young girl who was looking after me did a great job.
    Response from Macklin Motors MG Edinburgh
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT4RT2709 Kind regards, Liza.
  • Rating 5.0
    Stephen Band Was Great….
    Response from Macklin Motors MG Edinburgh
    Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Excellent brilliant service and communication
    Response from Macklin Motors MG Edinburgh
    Good afternoon Helen. Thank you for taking the time to leave a review for Macklin Motors MG Edinburgh. We are happy to hear you were happy with the level of service you received from our MG Service Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Dean

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