Motability Scheme at Western Volkswagen Newbridge

4.9
Rating 4.9
(242 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00

Contact information

Address
1 Hallsbarn Crescent
Newbridge
Edinburgh EH28 8TH
GB
Phone Number
Call Western Volkswagen Newbridge on 0131 346 1661
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Craig Sinclair
  • Mark Cavens
  • Andrew Buchan
  • Mark Bhai
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Montgomerie
  • Lilias Boxall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Volkswagen Newbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Volkswagen Newbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Western Volkswagen Newbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Volkswagen Newbridge on 01313461661 to make an appointment with our Motability specialist.

Reviews at Western Volkswagen Newbridge

  • Rating 5.0
    Very helpful staff, especially Mark Cavens who understood my disability needs perfectly.
    Response from Western Volkswagen Newbridge
    Hi George, thanks for your review and 5 Stars, Regards, Mark
  • Rating 5.0
    Great experience from start of application right to collections of car.
    Would highly recommend garage to anyone.
    Mark kept me updated throughout full process of motability application.
    Response from Western Volkswagen Newbridge
    Thanks for the feedback Lynne. We hope you are enjoying the new car. Please feel free to reach out if you have any questions. We are always here to help you.
  • Rating 5.0
    Absolutely brilliant thanks Andy
    Response from Western Volkswagen Newbridge
    Hello John G.,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had an absolutely brilliant experience with us. Andy and the rest of our team at Western Volkswagen Newbridge are dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Western Volkswagen Newbridge Team
  • Rating 5.0
    Extremely friendly and knowledgeable. 1st time ever getting a mobility car and he answered all my questions and gave advice on things I wouldn't have know for example lowering energy costs to charge car using certain providers. Would definitely recommend the specialist to others
    Response from Western Volkswagen Newbridge
    Hi Lainey, thanks for your review and 5 Stars, Regards, Andy
  • Rating 5.0
    Amazing from mark, helped me after a nightmare experience with Kia dealership.

    Thanks
    Response from Western Volkswagen Newbridge
    Hi Chelsea, thanks for your review and 5 Stars, Regards, Mark
  • Rating 5.0
    Excellent service from start to finish
    Response from Western Volkswagen Newbridge
    Hi Ronald, thanks for your review and 5 Stars, Regards, Andy
  • Rating 5.0
    Mark was really good very smart and polite lved the hole service 👌
    Response from Western Volkswagen Newbridge
    Hi David, thanks for your review and 5 Stars, Regards, Mark
  • Rating 5.0
    Everything was sorted eventually
    Response from Western Volkswagen Newbridge
    Hi Beatrice, thanks for your review and 5 stars, regards, Mark
  • Rating 5.0
    Really helpful
    Response from Western Volkswagen Newbridge
    Hi Carol, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    5* customer service - Andy (he mobility specialist).

    Made me feel so at ease and have a smooth, exiting experience.

    Thank you so much Andy
    Response from Western Volkswagen Newbridge
    Hi Danielle, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Good and friendly service
    Response from Western Volkswagen Newbridge
    Hi Roden, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Very professional and customer focused
    Response from Western Volkswagen Newbridge
    Hi Andrew, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Excellent experience well informed and mot carried out fast and efficiently
    Response from Western Volkswagen Newbridge
    Hi Carol,
    Thanks for the positive feedback, regards Mark
  • Rating 5.0
    Looked After from the Start. Staff polite and kept me updated
    Response from Western Volkswagen Newbridge
    Evening Richard, Good to hear your visit went well and the staff here looked after you. Regards Mark
  • Rating 5.0
    Bang on how it should be
    Response from Western Volkswagen Newbridge
    Hi Jessica, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Pleasure to deal with someone that knew what he was talking about
    Response from Western Volkswagen Newbridge
    Hi Neil, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    The service provided was excellent. Explained everything from a to z of the car.
    Response from Western Volkswagen Newbridge
    Hi Mohammad, thanks for your review and 5 stars, I am here for you anytime you need any further assistance, regards, Andy
  • Rating 5.0
    Top marks was so pleased with they help
    Response from Western Volkswagen Newbridge
    Hi Lorraine, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Andrew Buchan was absolutely fantastic. Brilliant communication, patient and very knowledgeable. He's an absolute credit to VW and the motability program. His help and advice was invaluable and he went above and beyond to assist us. He was very efficient and made the process very easy and straightforward
    Response from Western Volkswagen Newbridge
    Hi Abdul, it has been an absolute pleasure to assist with your renewal and very I much appreciate that you came back to me, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Excellent customer service
    Will use western for my next
    Motability vehicle
    Regards
    Bruce
    Response from Western Volkswagen Newbridge
    Evening Bruce, Look forward to seeing you again for any future work. Regards Mark

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