Motability Scheme at Western Volkswagen Newbridge

4.8
Rating 4.8
(158 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00

Contact information

Address
1 Hallsbarn Crescent
Newbridge
Edinburgh EH28 8TH
GB
Phone Number
Call Western Volkswagen Newbridge on 0131 346 1661
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Craig Sinclair
  • Mark Cavens
  • Andrew Buchan
  • Mark Bhai
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Montgomerie
  • Kim Colquhoun
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Volkswagen Newbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Volkswagen Newbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Western Volkswagen Newbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Volkswagen Newbridge on 01313461661 to make an appointment with our Motability specialist.

Reviews at Western Volkswagen Newbridge

  • Rating 5.0
    The team were friendly and polite. Andy put my mind at ease when extra things needed to be done to my car and he explained what they were and how long they were expected to take. I decided to try an automatic vehicle while the car was in and he set me up with a lovely one for the time my car was with you.
  • Rating 5.0
    Absolutely first class excellent service excellent manner would highly recommend
  • Rating 5.0
    Andy was very helpful and very pleasant
  • Rating 5.0
    Excellent service overall. They picked my car up and returned it after it's service. Excellent communication throughout.
  • Rating 5.0
    Excellent 👌 Andy was very helpful and made it so easy to pick and apply for the car i wanted
    Response from Western Volkswagen Newbridge
    Thank you Lynn for taking time out to give us a 5 star review, it is very much appreciated, I'm looking forward to handing over the key's to you for your new car when it arrives Regards Andy
  • Rating 5.0
    From start to finish Mark was amazing. Friendly, informative and supportive. Mark made the process easy to understand and to complete. We felt supported and informed the entire journey.
    Response from Western Volkswagen Newbridge
    Thank you Kelly for taking time out to give us a 5 star review, it is very much appreciated, Regards Mark
  • Rating 5.0
    Andrew so helpful would highly recommend..thank you very much
    Response from Western Volkswagen Newbridge
    Thank you Alexander for taking time out to give us a 5 star review, it is very much appreciated, I'm looking forward to handing over the key's to you for your new car when it arrives Regards Andy
  • Rating 5.0
    Mark was very helpful knew exactly what he was doing and had it all in hand very nice friendly environment good experience overall
    Response from Western Volkswagen Newbridge
    Thank you Harrison for taking time out to give us a 5 star review, it is very much appreciated, Regards Mark
  • Rating 5.0
    Friendly, helpful and informative
    Response from Western Volkswagen Newbridge
    Thank you Nicholas for taking time out to give us a 5 star review, it is very much appreciated, Regards Andy
  • Rating 5.0
    Andy was very professional at all time and the experience was effortless
    Response from Western Volkswagen Newbridge
    Thank you William for taking time out to give us a 5 star review, it is very much appreciated, It has been an absolute pleasure in helping you through your first Motability process and look forward to future dealings and building a trustworthy relationship, Regards Andy
  • Rating 5.0
    Andy made the entire ordering process and handover experience so easy. All the paperwork was ready for my arrival on Friday and everything additional that I had ordered was already in the car. The car was immaculate both inside and out. Andy spent the time with me going through all the features and controls on the car as it’s my first VW vehicle. Nothing was too much trouble.

    Thank you Andy for an excellent service from start to finish. I would have no hesitation in recommending both Andy and VW Newbridge.
    Response from Western Volkswagen Newbridge
    Thank you Sinead for taking time out to give us a 5 star review, it is very much appreciated, It has been an absolute pleasure in helping you through your first Motability process and look forward to future dealings and building a trustworthy relationship,
    Regards
    Andy
  • Rating 5.0
    Andy was very helpful and attentive.

    Probably the best experience I’ve had in a car showroom.

    He was also a great ambassador for the VW brand. His product knowledge really shone through in our test drive.
    Response from Western Volkswagen Newbridge
    Thank you Andrew for taking time out to give us a 5 star review, it is very much appreciated, Regards Andy
  • Rating 5.0
    Excellent service provided by Mark Cavens
    Response from Western Volkswagen Newbridge
    Thank you Muhammad for taking time out to give us a 5 star review, it is very much appreciated,

    Regards

    Andy
  • Rating 5.0
    Mark was really good told me how to cancel my other order and the dealer wasn’t cooperating and had a nice test drive, quite surprised that the towbar was factory fit which is much nicer!
    Response from Western Volkswagen Newbridge
    Thank you Daniel for taking time out to give us a 5 star review, it is very much appreciated,

    Regards

    Andy
  • Rating 5.0
    Excellent service.
    Thank You so much to Mark Cavens for his help and advice.
    He’s been so helpful from start to finish.
    Response from Western Volkswagen Newbridge
    Thank you Susan for taking time out to give us a 5 star review, it is very much appreciated,

    Regards

    Andy
  • Rating 5.0
    brillant service
    Response from Western Volkswagen Newbridge
    Thank you Angela for taking time out to give us a 5 star review, it is very much appreciated,

    Regards

    Andy
  • Rating 5.0
    We were delighted with the manner and service provided by salesman Mark Cavens. He was very courteous and helpful.
    Response from Western Volkswagen Newbridge
    Thank you Muhammad for taking time out to give us a 5 star review, it is very much appreciated,

    Regards

    Andy
  • Rating 5.0
    Excellent the sales person was great from start to finish absolutely love my new car it will help me so much...worth waiting 31 weeks for it
    Response from Western Volkswagen Newbridge
    Thank you Elaine for taking time out to give us a 5 star review, it is very much appreciated, sorry for waiting so long

    Regards

    Andy
  • Rating 5.0
    Dealer was helpful throughout the process.
    Response from Western Volkswagen Newbridge
    Thank you Alan for taking time out to give us a 5 star review, it is very much appreciated,

    Regards

    Andy
  • Rating 5.0
    Great customer service. All went very smooth and I love my new car.
    Response from Western Volkswagen Newbridge
    Thank you Kelly-Ann for taking time out to give us a 5 star review, it is very much appreciated,

    Regards

    Andy

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