Motability Scheme at Western Volkswagen Newbridge

4.9
Rating 4.9
(229 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00

Contact information

Address
1 Hallsbarn Crescent
Newbridge
Edinburgh EH28 8TH
GB
Phone Number
Call Western Volkswagen Newbridge on 0131 346 1661
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Craig Sinclair
  • Mark Cavens
  • Andrew Buchan
  • Mark Bhai
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Montgomerie
  • Lilias Boxall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Volkswagen Newbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Volkswagen Newbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Western Volkswagen Newbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Volkswagen Newbridge on 01313461661 to make an appointment with our Motability specialist.

Reviews at Western Volkswagen Newbridge

  • Rating 5.0
    Looked After from the Start. Staff polite and kept me updated
  • Rating 5.0
    Bang on how it should be
  • Rating 5.0
    Pleasure to deal with someone that knew what he was talking about
  • Rating 5.0
    The service provided was excellent. Explained everything from a to z of the car.
  • Rating 5.0
    Top marks was so pleased with they help
    Response from Western Volkswagen Newbridge
    Hi Lorraine, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Andrew Buchan was absolutely fantastic. Brilliant communication, patient and very knowledgeable. He's an absolute credit to VW and the motability program. His help and advice was invaluable and he went above and beyond to assist us. He was very efficient and made the process very easy and straightforward
    Response from Western Volkswagen Newbridge
    Hi Abdul, it has been an absolute pleasure to assist with your renewal and very I much appreciate that you came back to me, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Excellent customer service
    Will use western for my next
    Motability vehicle
    Regards
    Bruce
  • Rating 5.0
    Thankyou Volkswagen newbridge Andy buchan thankyou for great customer service 🤩
    Response from Western Volkswagen Newbridge
    Hi Catherine, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Andrew was fantastic from the start very knowledgeable and any questions I had he was able to answer
    Response from Western Volkswagen Newbridge
    Hi Chloe, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Very knowledgeable Motabilty specialist.
    Response from Western Volkswagen Newbridge
    Hi Manuel, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Excellent service from Andy
    Response from Western Volkswagen Newbridge
    Hi Leeann, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Mark Bhai at newbridge Volkswagen was incredibly helpful the whole way through the process. He worked hard to make sure I got the car in a reasonable time frame. He explained everything really well so that I could complete the process easily.
    Response from Western Volkswagen Newbridge
    Hi Wendy, thanks for your review and 5 stars, regards, Mark
  • Rating 5.0
    Very helpful
    Response from Western Volkswagen Newbridge
    Hi Lynne, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Very professional and welcoming. Nice showroom.
  • Rating 5.0
    Friendly and very efficient
    Response from Western Volkswagen Newbridge
    Hi Angela, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Great experience overall Andy my mobility advisor was great throughout cars Great also cheers Andy.
    Response from Western Volkswagen Newbridge
    Hi Ryan, thanks for your review and 5 stars, regards, Andy
  • Rating 5.0
    Very good salesman friendly and helpful thanks Mark cavin
    Response from Western Volkswagen Newbridge
    Hi David, thanks for your review and 5 stars, regards, Mark
  • Rating 5.0
    Exceptional service from Andy Buchanan from start to finish! New to VW and owning an EV, couldn't have gone smoother with Andy coming in on his day off to arrange our handover. Really has gone above and beyond!
  • Rating 5.0
    Very nice nan was Andy explained everything well good service
  • Rating 5.0
    Everything was straight forward, excellent customer service, very helpful and responded very quickly thank you to Andrew Buchan and Marc for great customer service

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