Motability Scheme at Western Volkswagen Newbridge
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1 Hallsbarn Crescent
Newbridge
Edinburgh EH28 8TH
GB
Phone Number
Call Western Volkswagen Newbridge on 0131 346 1661
0131 346 1661
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 12:00 - 17:00 |
Motability Scheme specialists:
- Craig Sinclair
- Mark Cavens
- Andrew Buchan
- Mark Bhai
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Mark Montgomerie
- Lilias Boxall
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Western Volkswagen Newbridge
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Western Volkswagen Newbridge
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Western Volkswagen Newbridge can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Western Volkswagen Newbridge on 01313461661 to make an appointment with our Motability specialist.
Reviews at Western Volkswagen Newbridge
- Rating 5.0May 8, 2025Fabulous experience as always
- Rating 5.0May 6, 2025The service staff were first class from taking in my car and the hire car plus I dropped money and he handed it over when I went back to collect my carResponse from Western Volkswagen NewbridgeMay 8, 2025Hello William,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a first-class experience with our service staff at Western Volkswagen Newbridge. It's great to know that everything from the handling of your car to the hire car met your expectations. We're also pleased that our team was able to assist you with your lost money. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Western Volkswagen Newbridge Team - Rating 5.0May 1, 2025From start to finish exceptional customer service from Andrew.Response from Western Volkswagen NewbridgeMay 1, 2025Hello Michael.,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an exceptional experience with Andrew from start to finish. Providing outstanding customer service is a top priority for us at Western Volkswagen Newbridge, and it's wonderful to know that Andrew delivered on that promise.
Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Western Volkswagen Newbridge Team - Rating 5.0Apr 29, 2025Brilliant service from start to finishResponse from Western Volkswagen NewbridgeMay 1, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. We are so happy to hear you had such a great experience.
Thanks again
Andy - Rating 5.0Apr 17, 2025Very knowledgeable staff, seamless process and was kept informed throughoutResponse from Western Volkswagen NewbridgeApr 21, 2025Hi Neil, thanks for your review and 5 stars, regards, Andy
- Rating 4.0Apr 10, 2025Had a bit of a wait because it was very busy but other than that it was fineResponse from Western Volkswagen NewbridgeApr 11, 2025Hi Lily, thanks for your review and 4stars, apologise about your wait,
regards, Mark - Rating 5.0Apr 10, 2025Superb. Friendly bunch and extremely helpful from start to finish. Very good deals on their range of mobility cars and I'll definitely be going back when the time comes. Thanks again guys!Response from Western Volkswagen NewbridgeApr 11, 2025Hello Aaron B.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and helpful throughout your experience with us. It's fantastic to know that you were pleased with the deals on our range of mobility cars. We look forward to welcoming you back when the time comes for your next visit. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. Thanks again for your kind words!, Andy and Craig
Best regards,
The Western Volkswagen Newbridge Team - Rating 5.0Apr 3, 2025Andy was really lovely, polite and professional on each of our visits. It was his service which helped us make the decision to go ahead with VW as our choice. At the hand over he made so much time to ensure we were happy and comfortable. The car has so many features that is would be impossible for him to cover off everything, but he made sure we were satisfied and informed before leaving and that we knew where to find details on anything else if we needed it. Very happy with our experienceResponse from Western Volkswagen NewbridgeApr 9, 2025Hi Manuel, thanks for your review and 5 stars, regards, Andy
- Rating 5.0Mar 31, 2025Very helpful staff, especially Mark Cavens who understood my disability needs perfectly.Response from Western Volkswagen NewbridgeMar 31, 2025Hi George, thanks for your review and 5 Stars, Regards, Mark
- Rating 5.0Mar 28, 2025Great experience from start of application right to collections of car.
Would highly recommend garage to anyone.
Mark kept me updated throughout full process of motability application.Response from Western Volkswagen NewbridgeMar 31, 2025Thanks for the feedback Lynne. We hope you are enjoying the new car. Please feel free to reach out if you have any questions. We are always here to help you. - Rating 5.0Mar 24, 2025Absolutely brilliant thanks AndyResponse from Western Volkswagen NewbridgeMar 26, 2025Hello John G.,
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had an absolutely brilliant experience with us. Andy and the rest of our team at Western Volkswagen Newbridge are dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Western Volkswagen Newbridge Team - Rating 5.0Mar 24, 2025Extremely friendly and knowledgeable. 1st time ever getting a mobility car and he answered all my questions and gave advice on things I wouldn't have know for example lowering energy costs to charge car using certain providers. Would definitely recommend the specialist to othersResponse from Western Volkswagen NewbridgeMar 24, 2025Hi Lainey, thanks for your review and 5 Stars, Regards, Andy
- Rating 5.0Mar 17, 2025Amazing from mark, helped me after a nightmare experience with Kia dealership.
ThanksResponse from Western Volkswagen NewbridgeMar 24, 2025Hi Chelsea, thanks for your review and 5 Stars, Regards, Mark - Rating 5.0Mar 14, 2025Excellent service from start to finishResponse from Western Volkswagen NewbridgeMar 28, 2025Hi Ronald, thanks for your review and 5 Stars, Regards, Andy
- Rating 5.0Mar 7, 2025Mark was really good very smart and polite lved the hole service 👌Response from Western Volkswagen NewbridgeMar 10, 2025Hi David, thanks for your review and 5 Stars, Regards, Mark
- Rating 5.0Feb 20, 2025Everything was sorted eventuallyResponse from Western Volkswagen NewbridgeFeb 22, 2025Hi Beatrice, thanks for your review and 5 stars, regards, Mark
- Rating 5.0Feb 20, 2025Really helpfulResponse from Western Volkswagen NewbridgeFeb 22, 2025Hi Carol, thanks for your review and 5 stars, regards, Andy
- Rating 5.0Feb 10, 20255* customer service - Andy (he mobility specialist).
Made me feel so at ease and have a smooth, exiting experience.
Thank you so much AndyResponse from Western Volkswagen NewbridgeFeb 12, 2025Hi Danielle, thanks for your review and 5 stars, regards, Andy - Rating 5.0Feb 5, 2025Good and friendly serviceResponse from Western Volkswagen NewbridgeFeb 6, 2025Hi Roden, thanks for your review and 5 stars, regards, Andy
- Rating 5.0Feb 3, 2025Very professional and customer focusedResponse from Western Volkswagen NewbridgeFeb 4, 2025Hi Andrew, thanks for your review and 5 stars, regards, Andy
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fabulous experience with us once again. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Western Volkswagen Newbridge Team