Motability Scheme at SMC Renault Aldershot

4.8
Rating 4.8
(52 reviews)
08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 09:00 - 18:00 10:00 - 16:00
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Contact information

Address
252 Ash Road
Aldershot GU12 4HD
GB
Get directions
Phone Number
Call SMC Renault Aldershot on 01252 322002
01252 322002
01252 322002
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 18:30
Tuesday08:45 - 18:30
Wednesday08:45 - 18:30
Thursday08:45 - 18:30
Friday08:45 - 18:30
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Walton
  • Andrew Jamison
  • Shaun Atkins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nick Edmonds
  • Louise Sopp
We recommend calling and booking an appointment before visiting.
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Accessibility features at SMC Renault Aldershot

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to SMC Renault Aldershot

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

SMC Renault Aldershot can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact SMC Renault Aldershot on 01252322002 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at SMC Renault Aldershot

  • Rating 5.0
    Andrew was very knowledgable and supportive throughout the whole process.
  • Rating 5.0
    Andrew Jamison and staff were very friendly, helpful and able to answer all my questions. Highly recommend them
  • Rating 5.0
    absolutely great very helpful .answered all questions in great length. would highly recommend
  • Rating 5.0
    The team were incredibly helpful, booking the test drive was easy and the route was perfect in which to try the car out. They helped me adjusted items in the car to make the driving experience so much more easier for me.
  • Rating 5.0
    Very good thanks
  • Rating 5.0
    I actually thoroughly enjoyed the whole experience as the staff were friendly, helpful and above all relaxed and not pushy. I felt like I had made new friends when I left 😁
  • Rating 5.0
    Staff were amazing, helpful and very compassionate. Showroom is very accessible and car models available to test sitting positions and check space in the vehicle.
    I felt very comfortable and cared for and would 100% recommend.
    Response from SMC Renault Aldershot
    Georgia

    Many thanks for taking the time to post this review and rating.

    The team work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure they see you score and comments.

    Please do feel free to tell your friends and family.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 5.0
    Amazing, John Walton at SMC Renault was great with the whole process. Made the whole thing so easy.
    Response from SMC Renault Aldershot
    Summer

    Thank you for taking the time to post your rating and comments.

    The guys work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure that Steve sees your rating and comments.

    Thank you for choosing SMC Renault Aldershot for your new car and I am pleased it ticks all the boxes and you are happy with it.

    Please do feel free to tell your friends and family.

    Thank you for chosing us for your new car.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 5.0
    Andrew was exceptionally excellent at his job and made the process so easy and is a credit to your company. Can't wait for the new car and just had the best experience
    Response from SMC Renault Aldershot
    Bobby

    Many thanks for taking the time to post your rating and comments.

    The team work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure that Andy sees your rating and comments.

    Thank you for choosing SMC Renault Aldershot for your New Renault and I am pleased it ticks all the boxes and you are happy with it.

    Please do feel free to tell your friends and family.

    Thank you for chosing us for your new car.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 5.0
    Very good indeed, the process was easy and the car garage were very nice
    Response from SMC Renault Aldershot
    Kerrie

    Many thanks for taking the time to post this review and for choosing us for your last service at our Aldershot Renault branch.

    James and his team at the branch work hard to deliver a great experience and I am glad that came across.

    Please feel free to tell your friends about the service you have received from the branch.

    We look forward to seeing you again in the future.

    Kind regards

    Tim Golding
    SMC Motor Group Aftersales Manager
  • Rating 5.0
    Excellent service all went very well. John Walton went through all aspects on handover I felt very well looked after.
    Response from SMC Renault Aldershot
    Derek

    Sorry for the dealy replying.

    Thank you for taking the time to post your rating and comments.

    The team work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure that John Walton sees your rating.

    Thank you for choosing SMC Renault Aldershot for your Renault and I am pleased you are happy with it.

    Please do feel free to tell your friends and family.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 5.0
    Fantastic service.The gentleman who picked up and delivered the car back was lovely very polite and helpful.I couldn’t ask for more.Because Iv been unwell I hadn’t had time to clean the car but it came back spotless.Big thank you
    Response from SMC Renault Aldershot
    Marion

    Many thanks for taking the time to post this review and for choosing us for your last service at our Aldershot Renault branch.

    The team at the branch work hard to deliver a great experience and I am glad you can see the difference in the way you were handled by the team.

    Please feel free to tell your friends and family about the service you have received from the branch.

    Thank you for your custom.

    We look forward to seeing you again in the future.

    Kind regards
    Tim Golding
    SMC Motor Group Aftersales Manager
  • Rating 5.0
    Picked up on time, delivered back same day, polite staff and kept well informed.
    Response from SMC Renault Aldershot
    Alex

    Many thanks for taking the time to post this review and for choosing us for your last service at our Aldershot Renault branch.

    The team at the branch work hard to deliver a great experience and I am glad you can see the difference in the way you were handled by the team.

    Please feel free to tell your friends and family about the service you have received from the branch.

    Thank you for your custom.

    We look forward to seeing you again in the future.

    Kind regards

    Tim Golding
    SMC Motor Group Aftersales Manager
  • Rating 5.0
    Superb
    Response from SMC Renault Aldershot
    Michael

    Thanks for taking the time to post this review and your kind comments.

    The guys work very hard to deliver excellent service, so I am pleased it comes across well.

    Thank you for choosing SMC Renault Aldershot.

    Please do feel free to tell your friends and family.

    Happy New Year from all at SMC Renault Aldershot.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 5.0
    Lovely experience and lovely customer service
    Response from SMC Renault Aldershot
    Faith


    Thanks for taking the time to post this review and for choosing us for your last service.

    I shall pass on your comments and your comments on to the team at our Renault Aldershot branch. The guys work hard to deliver a great experience.

    Please feel free to tell your friends and family about the service you have received from the branch.

    We look forward to seeing you again in the future, I hope.

    Kind regards

    Tim Golding
    Group Service Director
  • Rating 5.0
    Great communication throughout

    Car collected for service and returned in a timely manner

    Surprise when got back as was cleaned outside and hoovered inside - so thank you
    Response from SMC Renault Aldershot
    Tara

    Thanks for taking the time to post this review and for choosing us for your last service.

    I shall pass on your comments and your comments and feedback on to the team at our SEAT Aldershot branch. The guys work hard to deliver a great experience.

    Please feel free to tell your friends and family about the service you have received from the branch.

    We look forward to seeing you again in the future, I hope.

    Kind regards

    Tim Golding
    Group Service Director
  • Rating 5.0
    Great no problems at all, very ftiendly
    Response from SMC Renault Aldershot
    Michael

    Thanks for taking the time to post this review and your kind comments.

    The guys work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure that the team see your comments.

    Thank you for choosing SMC Renault Aldershot.

    Please do feel free to tell your friends and family.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 5.0
    Excellent customer service.
    Geoff was so professional and courteous , explained everything to me as I suffer from anxiety put me at ease not rushed me at all .
    A credit to SMC Aldershot
    Response from SMC Renault Aldershot
    Chris

    Thanks for taking the time to post this review and your kind comments.

    The guys work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure that Geoff sees your comments.

    He is a really good guy and takes pride in his work to ensure the right car for the right customer and I know he will appreciate your comments.

    Thank you for choosing SMC Renault Aldershot for your new motability car. I am sure you will get many great comments about it, a good choice.

    Please do feel free to tell your friends and family.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 5.0
    My husband and I had the pleasure of dealing with Geoff. He was professional and informative. Very honest straight forward experience. Happy customer.
    Response from SMC Renault Aldershot
    Josanne

    Thanks for taking the time to post this review and your kind comments.

    The guys work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure theat Geoff sees your comments.

    Thank you for choosing SMC Renault Aldershot for your new motability car. I am sure you will get many great comments about it.

    Please do feel free to tell your friends and family.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot
  • Rating 4.0
    got a bit fes up waiting for car to arrive it was a month late.
    Response from SMC Renault Aldershot
    Penny

    Thanks for taking the time to post this review and your kind comments.

    I agree with your frustration over the delay as this is also annoying for us but is beyond our control and sadly we can only keep you up to date with the latest information we are giving with regards to deliver dates to us. I can understand how disappointing it can be and for this I am sorry.

    The guys work very hard to deliver excellent service, so I am pleased it comes across well. I will make sure the Nathalie sees your comments.


    Thank you for choosing SMC Renault Aldershot for your new car.

    Please do feel free to tell your friends and family.

    Kind regards

    Peter Hall
    Sales Manager SMC Renault Aldershot

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