Motability Scheme at Caffyns MG Ashford

4.8
Rating 4.8
(126 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Monument Way
Orbital Park
Ashford TN24 0HB
GB
Get directions
Phone Number
Call Caffyns MG Ashford on 01233 326870
01233 326870
01233 326870
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Florian Clement-Moennig
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Marc Huxted
  • Oliver Marshall
  • Kelly Fox
We recommend calling and booking an appointment before visiting.
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Accessibility features at Caffyns MG Ashford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Caffyns MG Ashford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Caffyns MG Ashford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Caffyns MG Ashford on 01233326870 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Caffyns MG Ashford

  • Rating 5.0
    Good
  • Rating 5.0
    Polite, dealt with within a timely manner. Kept informed during my visit and pleasant area to wait including hot drinks
    Response from Caffyns MG Ashford
    Dear Joanne H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience at Caffyns MG Ashford. It's great to know that you found our team polite and appreciated being kept informed during your visit. We're also glad you enjoyed the waiting area and the hot drinks available.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Warm regards,

    Caffyns MG Ashford Team
  • Rating 5.0
    Top service thank you
    Response from Caffyns MG Ashford
    Hello Richard,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you received top service during your visit. Providing excellent customer service is our priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Caffyns MG Ashford.

    Best regards,
    Caffyns MG Ashford Team
  • Rating 5.0
    Excellent Service, very professional and polite and friendly!!

    Would certainly recommend them too.
    Response from Caffyns MG Ashford
    Hello Caroline,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service excellent and our team professional, polite, and friendly. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with us at Caffyns MG Ashford.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Caffyns MG Ashford Team
  • Rating 5.0
    He was great
    Response from Caffyns MG Ashford
    Hello Diane,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our team at Caffyns MG Ashford. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Caffyns MG Ashford Team
  • Rating 5.0
    All the staff were freindly and helpful, always kept me up to date with what was happening with the car whilst it was having its service.
    Response from Caffyns MG Ashford
    Dear Matthew P.,

    Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that you found our staff friendly and helpful, and that you were kept well-informed during your car's service. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    Caffyns MG Ashford Team
  • Rating 5.0
    Everything went really well even clean the car very happy
    Response from Caffyns MG Ashford
    Thank you for your kind review and five-star rating, Roy. We are delighted to hear that everything went smoothly and that you were happy with the service, including the car cleaning. We look forward to welcoming you back to Caffyns MG Ashford in the future.
  • Rating 5.0
    Very good no issues
    Response from Caffyns MG Ashford
    Hi Martin, thank you for your 5-star rating and kind feedback. We're pleased to hear you had a great experience with us at Caffyns MG Ashford. If there's anything we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Caffyns MG Ashford
  • Rating 5.0
    Very friendly and helpfull
    Response from Caffyns MG Ashford
    Thank you for your kind review and five-star rating, Cheryl. We’re delighted to hear you found our team at Caffyns MG Ashford friendly and helpful. We look forward to assisting you again in the future!
  • Rating 5.0
    Very good, very polite and very efficient,
    Would recommend them definitely
    Response from Caffyns MG Ashford
    Thank you for your kind words and five-star review, Leslie. We're delighted to hear that you found our service polite, efficient, and worthy of recommendation. We look forward to welcoming you back to Caffyns MG Ashford in the future.
  • Rating 5.0
    Very good
    Response from Caffyns MG Ashford
    Hello John C.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Caffyns MG Ashford. Your feedback is incredibly valuable and motivates us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 2.0
    I was told that if I got there at 8am, my car would be serviced within two hours. However it took nearly 3 hours. I missed an appointment and had to keep paying for hot drinks. The staff were nice, but incredibly slow.
  • Rating 5.0
    Very good service
    Response from Caffyns MG Ashford
    Hello Archie W.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with our service at Caffyns MG Ashford. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 5.0
    Mic the salesman was excellent from start to finish explain the process always welcoming and a pleasure to work with would recommend to anyone
    Response from Caffyns MG Ashford
    Dear Robert M.,

    Thank you so much for taking the time to share your experience with us at Caffyns MG Ashford. We are thrilled to hear that Mic provided you with excellent service throughout your journey with us. It's wonderful to know that his welcoming nature and thorough explanations made your experience a pleasure. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 5.0
    Josh was great. Really helpful and knowledgeable about the car. The process was quick and easy to order the car. Thanks Josh at MG Ashford
    Response from Caffyns MG Ashford
    Dear Sherie L.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Josh was able to assist you effectively and that you found the process of ordering your car quick and easy. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 5.0
    Helpful and straight forward.
    Response from Caffyns MG Ashford
    Hello Drew,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful and straightforward. At Caffyns MG Ashford, we strive to make every experience as smooth and positive as possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 5.0
    Michael was very welcoming showed us all the different options explained from start to finish what the procedure would be and appear to be very genuine man as a top had a big bowl of sweets on his desk great bloke
    Response from Caffyns MG Ashford
    Dear Robert M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Michael at Caffyns MG Ashford. It's great to know that he was able to provide you with all the information you needed and made you feel welcome throughout the process. We are proud to have team members like Michael who genuinely care about our customers. We hope you enjoyed the sweets too! If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 4.0
    Service I cannot complain about
    Response from Caffyns MG Ashford
    Hello Anthony,

    Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience with our service at Caffyns MG Ashford. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do to make your experience even better, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 4.0
    Had to wait for a couple of weeks to get a booking
    Response from Caffyns MG Ashford
    Hello Craig,

    Thank you for taking the time to share your feedback with us. We appreciate your patience and are glad to hear that, despite the wait, you had a positive experience overall. We are continuously working to improve our scheduling process to ensure more timely bookings for our valued customers. Your input is invaluable in helping us enhance our services. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Caffyns MG Ashford Team
  • Rating 5.0
    Very friendly and helpful couldn't ask for a better service
    Response from Caffyns MG Ashford
    Hello Paul,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Caffyns MG Ashford.

    Best regards,
    The Caffyns MG Ashford Team

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