Motability Scheme at Vertu Hyundai Banbury

4.8
Rating 4.8
(108 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Banbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Banbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Banbury on 03445586366 to make an appointment with our Motability specialist.

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Contact information

Address
Southam Road
0
Banbury OX16 2RS
GB
Get directions
Phone Number
Call Vertu Hyundai Banbury on 0344 558 6366
0344 558 6366
0344 558 6366
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Lewis Short
  • Callum Hill
  • Emma Grindlay
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Bryonie Field
  • Christopher Birtles
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Banbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Banbury

  • Rating 5.0
    Lewis was amazing from start to finish! I was unsure on what I wanted although I knew I wanted a Hyundai. Lewis went above and beyond to get me the car I wanted and the exact colour. When I went to collect my car he explained everything I could possibly need to know about the car and set up a lot of the things for me too. I highly recommend Vertu Banbury and 100% Lewis thank you for finding my family the perfect car to help get our daughter around safely!
    Response from Vertu Hyundai Banbury
    Dear Mia

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Lewis at Vertu Hyundai Banbury. It's fantastic to know that he was able to assist you in finding the perfect Hyundai and ensure everything was set up to your satisfaction. Your recommendation means a lot to us, and we are delighted that Lewis made your car-buying experience exceptional. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards, Dawn
    The Vertu Hyundai Banbury Team
  • Rating 1.0
    Not happy.!
    Response from Vertu Hyundai Banbury
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTFL0411 Kind regards Dawn

  • Rating 5.0
    Very helpful to my needs and explanation of the new car
    Thanks so much MOTABILITY
    Response from Vertu Hyundai Banbury
    Dear Colin H.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service helpful and that the explanation of your new car met your needs. Your satisfaction is our top priority, and it's wonderful to know that we could assist you effectively.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew
  • Rating 5.0
    They went above and beyond when I couldn’t have the car I originally wanted as the price of the deposit had gone up by £800. So with their help I chose another. However they rang yesterday to say the car had been damaged beyond repair at the port so now have had to sort out another car. They have been very good though.
    Response from Vertu Hyundai Banbury
    Dear Amanda

    Thank you so much for taking the time to share your experience with us. We truly appreciate your understanding and patience throughout the process. It's wonderful to hear that our team was able to assist you in finding a suitable alternative when the original car was unavailable. We are committed to providing the best service possible, and your feedback reassures us that we are on the right track.

    We apologize for the inconvenience caused by the unexpected damage to the car at the port, and we are glad that we could help you find another option. Your satisfaction is our top priority, and we are delighted to know that you felt well-supported by our team.

    If there is anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Dean
  • Rating 5.0
    William was very helpful & Informative.
    Response from Vertu Hyundai Banbury
    Dear Susan S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that William was able to provide you with helpful and informative service during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Vertu Hyundai Banbury.

    If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Liza
  • Rating 5.0
    Very welcoming look after us
    Response from Vertu Hyundai Banbury
    Hello Andrew

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt welcomed and well looked after during your visit to Vertu Hyundai Banbury. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and relaxed atmosphere with great customer service
    Response from Vertu Hyundai Banbury
    Hello Brian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our atmosphere helpful and relaxed, and that our customer service met your expectations. Providing a positive experience for our customers is our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Hyundai Banbury!

    Best regards,
    Liza.
  • Rating 5.0
    As you would expect
    Response from Vertu Hyundai Banbury
    Hello Andrew

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with the Motability Scheme at Vertu Hyundai Banbury met your expectations. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Vertu Hyundai Banbury Team
  • Rating 5.0
    I have had a few cars on the scheme and this was quite easily the smoothest order I have done. I knew roughly what I wanted and everything was done quickly and efficiently.
    Response from Vertu Hyundai Banbury
    Hello Neil O.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your recent order was the smoothest you've had on the Motability Scheme. Our team strives to make the process as quick and efficient as possible, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    Matthew
  • Rating 3.0
    Booked in day before. Arrived at designated time. Sat and waited for three hours, until the car was done. No updates during wait. Car was fine after MOT.
    Response from Vertu Hyundai Banbury
    Good afternoon David. Thank you for taking the time to leave us a review - We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3DK0209 Kind regards, Dean
  • Rating 5.0
    Very helpful and polite
    Response from Vertu Hyundai Banbury
    Hello Jacob

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team very helpful and polite. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Banbury.

    Best regards,
    Dean
  • Rating 5.0
    I visited the Hyundai branch at Banbury but was unsure at first so went back a second time and got the information I needed.Calum gave me the opportunity for a second test drive which went extremely well and reassured me with every aspect of the cars performance. On collecting the car Calum picked me up from the train station as I was coming from Birmingham and stated the car had almost a full tank of petrol for me to get home without stopping for refuling The experience I received from Calum at the Banbury branch is one of exceptional customer care service. Highly recommended.
    Response from Vertu Hyundai Banbury
    Dear Ruth P.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found the information you needed on your second visit and that you felt confident in giving us a 5-star rating. At Vertu Hyundai Banbury, we strive to ensure that all our customers have the information and support they need to make the best decisions for their mobility needs. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Perfect couldn't fault lewis very friendly and caring and explained everything easily for me
    Response from Vertu Hyundai Banbury
    Hello Amber

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with Lewis was perfect and that he was able to assist you in a friendly and caring manner. It's great to know that everything was explained clearly for you. Your feedback is incredibly valuable to us, and we’re delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Excellent
    Response from Vertu Hyundai Banbury
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Hyundai Banbury. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,

    Keith
  • Rating 5.0
    Excellent service
    Response from Vertu Hyundai Banbury
    Dear Colin

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service during your visit to Vertu Hyundai Banbury. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work and commitment. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Great help, friendly and knowledgeable, been a pleasure to deal with.
    Response from Vertu Hyundai Banbury
    Hello Howard,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be helpful, friendly, and knowledgeable. It has been a pleasure assisting you, and we are delighted to know that you had a positive experience with us at Vertu Hyundai Banbury.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 5.0
    Very helpful and kind
    Response from Vertu Hyundai Banbury
    Hello Ann,

    Thank you for your wonderful review! We're delighted to know our team was helpful and kind. Your appreciation means a lot to us. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again at Vertu Hyundai Banbury.

    Kind regards,
    Kerry
  • Rating 5.0
    Callum was a friendly and knowledgeable salesman, made the process very quick and easy.
    Response from Vertu Hyundai Banbury
    Hello Howard,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Callum was able to assist you in a friendly and knowledgeable manner, making the process quick and easy. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Banbury.

    Best regards,
    Dean
  • Rating 5.0
    Very courteous and professional service from start to finish.
    Response from Vertu Hyundai Banbury
    Hello Edward,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service courteous and professional from start to finish. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Banbury.

    Kind regards,
    Matthew
  • Rating 5.0
    Emma was a lovely girl Very helpful. Explained everything
    Response from Vertu Hyundai Banbury
    Thank you so much for your kind words! We are so happy to hear that Emma was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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