Motability Scheme at Hartwell Ford Banbury

4.9
Rating 4.9
(61 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hartwell Ford Banbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hartwell Ford Banbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hartwell Ford Banbury on 01295267711 to make an appointment with our Motability specialist.

Contact information

Address
Southam Road
Banbury OX16 2AD
GB
Phone Number
Call Hartwell Ford Banbury on 01295 267711
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Colin Smith
  • Daniel Harris
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Julie Pope
  • Nigel Jarvis
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Hartwell Ford Banbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hartwell Ford Banbury

  • Rating 4.0
    Well pleased with the service i received from Hartwell ford
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Helpful, friendly. Good choice of cars.
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent
    Response from Hartwell Ford Banbury
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Friendly face on arrival, mobility side absolutely the best.
    Response from Hartwell Ford Banbury
    Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with our service. Our team works hard to ensure customer satisfaction, and it's always rewarding to know that our efforts are making a positive impact.
  • Rating 5.0
    Excellent experience made even better by the fabulous service received from Colin who made the process of getting my new car effortless and an absolute pleasure.
    Response from Hartwell Ford Banbury
    Hi Anthony,
    Thank you for this lovely review. It is great to hear that Colin made the process flow with ease.
  • Rating 5.0
    Excellent service from Colin highly recommended
    Response from Hartwell Ford Banbury
    Hi Anthony, Thank you for your lovely review. It is great to hear that Colin provided you with a great service.
  • Rating 5.0
    Very smooth, and efficient service, very kind staff, especially Ben Carson he is highly professional
    Charmaine shepherd
    Response from Hartwell Ford Banbury
    Hi Charmaine ,

    Thank you for taking the time to share your experience with us. We're delighted to hear that you had a smooth and efficient service at Hartwell Banbury Ford. Ben Carson and our team take pride in providing a high level of professionalism and kindness to our customers. Your kind words are greatly appreciated, and we'll be sure to pass on your compliments to Ben and the team. If you ever need anything else or have questions in the future, please feel free to reach out. Safe and enjoyable driving in your vehicle!

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Great process, great staff and I'm loving the car. Thank you! I'd been to see other dealerships and they didn't even come close in any aspects of the process, I'm very happy.
    Response from Hartwell Ford Banbury
    Hi Samantha,

    Thank you for choosing Hartwell Banbury Ford! We're thrilled to hear that you had a great experience with us and that you're loving your new car. Our dedicated staff always strive to provide the best service and make the car-buying process smooth and enjoyable. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. If you ever need assistance or have any questions about your car, please don't hesitate to reach out. We appreciate your kind words and hope you enjoy many wonderful journeys in your new vehicle.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Dan was extremely helpful and accommodating whilst my son was choosing his car. Patience of a Saint. Hand over was quick and easy. Will recommend.
    Response from Hartwell Ford Banbury
    Hi Toby,

    Thank you for your kind words and recommendation! We're delighted to hear that Dan provided excellent assistance and displayed remarkable patience while your son was choosing his car. We take pride in ensuring a smooth and easy handover process for our customers. If you or your son ever need anything else in the future, please don't hesitate to reach out. Safe and enjoyable driving to your son in his new car, and thank you for choosing Hartwell Banbury Ford!

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Great customer service! Happy with everything
    Response from Hartwell Ford Banbury
    Thank you so much for your kind words! We are so happy to hear that Hartwell Ford Banbury was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards.
  • Rating 5.0
    Great communication and service, loved the Magic Stars as an extra touch, the children were thrilled!
    Response from Hartwell Ford Banbury
    Hello Lewis and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Hartwell Ford Banbury
  • Rating 5.0
    Great service , very efficient
    Response from Hartwell Ford Banbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Ben made everything very easy
    Many thanks
    Response from Hartwell Ford Banbury
    Thank you for the great review and the feedback on Ben, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic experience-absolutely faultless.
    My advisor(Dan) was friendly,clear and concise. He was extremely thorough. He made the whole experience easy and an absolute pleasure. Thankyou
    Response from Hartwell Ford Banbury
    Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Hartwells is a great place to go if and when in need of a car. Colin and Ben are the two advisers that have assisted me on different occasions. They are amazing!! Very friendly, thorough, helpful and patient. Would highly recommend👍🏽 Can’t wait to collect my Ford puma ;)
    Response from Hartwell Ford Banbury
    Hi Sue-anne,

    Thank you for your kind words and recommendation! We're delighted to know that you had amazing experiences with Colin and Ben during your visits to Hartwell Banbury Ford. Our team takes pride in being friendly, thorough, and helpful to ensure your car buying journey is smooth and enjoyable. Congratulations on your new Ford Puma! We can't wait to see you drive off in style. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Very good service ben was very knowledgeable and polite
    Response from Hartwell Ford Banbury
    Hi Jayne,

    Thank you for taking the time to share your positive experience with Hartwell Banbury Ford. We're thrilled to hear that you received very good service and that Ben provided you with knowledgeable and polite assistance.

    At Hartwell Banbury Ford, we strive to provide exceptional customer service, and it's great to know that Ben exceeded your expectations. We value your feedback and will be sure to pass along your kind words to Ben and the rest of our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Ben was fantastic. Could not have helped us anymore. Credit to the company
    Response from Hartwell Ford Banbury
    Hi Hayley,

    Thank you for sharing your positive feedback about your experience with Ben at Hartwell Banbury Ford. We're thrilled to hear that Ben provided fantastic assistance and went above and beyond to help you.

    At Hartwell Banbury Ford, we strive to provide exceptional customer service, and it's great to know that Ben's efforts have made a positive impact. We appreciate your kind words and will make sure to pass along your compliments to Ben and the rest of our team.

    Thank you for choosing Hartwell Banbury Ford, and we look forward to serving you again in the future.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Good customer service understood what i wanted
    Response from Hartwell Ford Banbury
    Hi Jayne,

    Thank you for taking the time to leave us a positive review for Hartwell Banbury Ford! We're thrilled to hear that you had a good customer service experience and that our team understood your needs.

    At Hartwell Banbury Ford, we strive to provide exceptional customer service and ensure that we meet the requirements of our valued customers. We're glad to know that we were able to understand what you wanted and assist you accordingly.

    If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

    Best regards,
    Hartwell Customer Care Team
  • Rating 4.0
    Good attention with annual service. No issues arising.
    Response from Hartwell Ford Banbury
    Dear Michael

    Thank you for taking the time to share your positive feedback about your recent annual service at Hartwell Banbury Ford. We are thrilled to hear that you received good attention and that there were no issues arising during your visit. Providing excellent service is our top priority, and we are glad to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Very helpful
    Response from Hartwell Ford Banbury
    Dear Joanna,

    Thank you for your positive review of Hartwell Banbury Ford. We are delighted to hear that our team was very helpful during your experience with us. Providing excellent customer service is a priority for us, and we are glad that we could assist you effectively. If you have any further questions or need any assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again.

    Best regards,
    Hartwell Customer Care Team

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