Motability Scheme at Hartwell Ford Banbury

4.9
Rating 4.9
(96 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hartwell Ford Banbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hartwell Ford Banbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hartwell Ford Banbury on 01295267711 to make an appointment with our Motability specialist.

Contact information

Address
Southam Road
Banbury OX16 2AD
GB
Phone Number
Call Hartwell Ford Banbury on 01295 267711
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Colin Smith
  • Daniel Harris
  • Trevor Reeve
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Julie Pope
  • Nigel Jarvis
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hartwell Ford Banbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hartwell Ford Banbury

  • Rating 5.0
    Very pleased with my choice of vehicle. Colin has been fantastic explaining my options. Professional and friendly all times and very reassuring. I also appreciated that the manager ensured before the handover that I was satisfied with the service and choice of vehicle. Absolutely amazing experience and I highly recommend this dealership!
    Response from Hartwell Ford Banbury
    Thank you for your great review about your experience. Enjoy your new car.
  • Rating 5.0
    Was an absolute pleasure to deal with Dan at Hartwell Banbury. The whole process was smooth and Dan kept me updated throughout
    Response from Hartwell Ford Banbury
    Hello Claire,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that your experience with Dan and the team at Hartwell Ford Banbury was smooth and enjoyable. Keeping our customers informed and ensuring a seamless process is very important to us, and it's great to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Hartwell Ford Banbury Team
  • Rating 1.0
    Miserable
    Response from Hartwell Ford Banbury
    Dear Katherine R.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and that it did not meet your expectations. At Hartwell Ford Banbury, we strive to provide excellent service to all our customers, and it is clear we fell short in your case.

    We would appreciate the opportunity to learn more about your visit so we can address any issues and improve our services. Please feel free to reach out to us directly at your convenience. Your satisfaction is important to us, and we hope to resolve any concerns you may have.

    Thank you once again for your feedback.

    Kind regards,

    Hartwell Ford Banbury Team
  • Rating 5.0
    Helpful, friendly and informative. It was very simple and stress free.
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    They were prompt kept me updated with how it was going and finished earlier than expected, friendly staff
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very good 👍
    Response from Hartwell Ford Banbury
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Very good and efficient process
    Response from Hartwell Ford Banbury
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    All staff very friendly and accommodating

    Made everything so easy

    Couldn’t do enough for us

    Would highly recommend
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Colin was so helpful from start to finish,
    He kept me up to date with delivery dates etc, I would recommend him to anyone.
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear Colin could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Colin was brilliant very knowledgeable on his cars. Made every step easy.

    Thanks for helping us find our perfect car.
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear Colin could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Colin was great and very helpful
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear Colin could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Amazing staff.
    Thank you Julie and Angel.
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear Julie and Angel could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Was amazing helpful and got me. Through a difficult time through my social anxiety
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent customer service
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent staff, Exellent service
    Response from Hartwell Ford Banbury
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    The handover with Dan was smooth and quick he ran through all the things on my new car. Very knowledgeable lad would recommend him for anybody that ever wants to buy a car.
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear Dan could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Great experience - I was treated with courtesy at all times. Full explanation of all the functions of the car so that I felt confident driving it away.
    Response from Hartwell Ford Banbury
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Great! Got the work then fast and efficiently. Friendly customer service also
    Response from Hartwell Ford Banbury
    Hello Sue-anne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Hartwell Ford Banbury. It's fantastic to know that our service was fast, efficient, and friendly, as we strive to provide the best possible experience for our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Hartwell Ford Banbury Team
  • Rating 5.0
    Very satisfied with everyone
    Response from Hartwell Ford Banbury
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Colin was absolutely fantastic
    Response from Hartwell Ford Banbury
    Thank you for your positive review! We're thrilled to hear Colin could assist you. Your satisfaction is our priority!

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