Motability Scheme at Group 1 Toyota Basingstoke
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1-4 Edison Road
Houndmills Industrial Estate
Basingstoke RG21 6YH
GB
Phone Number
Call Group 1 Toyota Basingstoke on 01256 406500
01256 406500
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Curtis Jordan
- Zsolt Szerenyi
- Nathan Haines
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Karen Pink
- James Low
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Toyota Basingstoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Toyota Basingstoke
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Toyota Basingstoke can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Inchcape Toyota Basingstoke on 01256406500 to make an appointment with our Motability specialist.
Reviews at Group 1 Toyota Basingstoke
- Rating 5.0Nov 12, 2024Polite service from start to finish.
- Rating 5.0Sep 26, 2024Everyone in the dealership was so helpful and friendly. They dealt with requests quickly and were very knowledgeable.
- Rating 5.0May 31, 2024Great service
- Rating 5.0May 13, 2024Absolutely amazing. Great customer service. All staff polite and friendly.Response from Group 1 Toyota BasingstokeMay 13, 2024Thank you, Sonya, so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided excellent customer service. We appreciate your feedback and hope to have the opportunity to serve you again in the future!
- Rating 5.0May 13, 2024The staff member that helped us was called Curtis, he was very warm and polite and explain things very clearly, we didn't feel rushed all pressured and his advice was very helpful. The showroom was very clean and tidy and we were greeted with a warm welcome and offered tea and drinks. I give Curtis 10/10 for his customer service and knowledge.Response from Group 1 Toyota BasingstokeMay 13, 2024Thank you, Curtis, so much for taking the time to share your experience with us! We're thrilled to hear that Curtis provided you with excellent service and made your visit enjoyable. We'll be sure to pass along your kind words to him and the rest of the team. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!
- Rating 5.0Apr 24, 2024Car collected and returned completed. Friendly and efficient.Response from Group 1 Toyota BasingstokeApr 24, 2024Thank you for your kind words - we're glad to have been of service!
Take care! - Rating 5.0Apr 8, 2024The service was 100% professional and the advisor was extremely knowledgeable and politeResponse from Group 1 Toyota BasingstokeApr 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 8, 2024Perfect- very easy and Zsolt was greatResponse from Group 1 Toyota BasingstokeApr 8, 2024We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
- Rating 5.0Mar 28, 2024Absolutely FantSticResponse from Group 1 Toyota BasingstokeMar 29, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 25, 2024Salesman in Toyota was so helpful, made it a stress free processResponse from Group 1 Toyota BasingstokeMar 25, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 20, 2024As always brilliant serviceResponse from Group 1 Toyota BasingstokeMar 20, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 12, 2024Very easy, the salesman Jolt was very patient despite going back and forth between carsResponse from Group 1 Toyota BasingstokeMar 12, 2024We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Jan 23, 2024Excellent customer service. Great help. I am very happy. Highly recommended.Response from Group 1 Toyota BasingstokeJan 23, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 13, 2023Very nice and easy transactionResponse from Group 1 Toyota BasingstokeDec 14, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Sep 29, 2023Very quick and polite handover.Response from Group 1 Toyota BasingstokeSep 29, 2023Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
- Rating 5.0Sep 22, 2023Great customer serviceResponse from Group 1 Toyota BasingstokeSep 22, 2023We are disappointed to receive your low score rating, should you require any assistance at all, we are here for you at tellusmore@inchcape.co.uk, please do include as much detail as possible regarding your experience including your contact/registration details so we may work with you and the Management team direct, many thanks.
- Rating 5.0Sep 14, 2023Great experience, staff are great also.Response from Group 1 Toyota BasingstokeSep 14, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 22, 2023when we arrived it was very busy but was seen as quick as they could. The lady we dealt with was lovely and we agreed not to wait as wasn’t in a rush. Car came back nice and clean and pick up was greatResponse from Group 1 Toyota BasingstokeJul 22, 2023Thank you for the great review! We really appreciate you taking the time to feedback Charlie.
- Rating 3.0Mar 31, 2023It’s great that the car was collected and returned, but, the fault on the wipers wasn’t correctly fixed and will have to be resolved another day because it wasn’t checked.
In addition we received copious phone calls reminding us and emails about the date for service. While I understand that you want to make sure customers don’t forget, it was a bit of overkill.
In addition we have received yet another phone call today telling us the car needs servicing. I explained it had already been done. I think there is a problem with your software not updating somewhere.Response from Group 1 Toyota BasingstokeMar 31, 2023Thank you for taking the time to contact us. We are sorry to hear of the issues you've experienced and appreciate the inconvenience and concern this may cause. Please contact us at tellusmore@inchcape.co.uk so we can put things right for you. - Rating 5.0Mar 21, 2023Patrick was amazing and very proffesional. He answered all of our questions. Outstanding customer service. We really felt looked after. Thank youResponse from Group 1 Toyota BasingstokeMar 21, 2023We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.