Motability Scheme at Group 1 Toyota Basingstoke

4.7
Rating 4.7
(41 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
1-4 Edison Road
Houndmills Industrial Estate
Basingstoke RG21 6YH
GB
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Phone Number
Call Group 1 Toyota Basingstoke on 01256 406500
01256 406500
01256 406500
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Curtis Jordan
  • Zsolt Szerenyi
  • Nathan Haines
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Karen Pink
  • James Low
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Toyota Basingstoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape Toyota Basingstoke on 01256406500 to make an appointment with our Motability specialist.

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Reviews at Group 1 Toyota Basingstoke

  • Rating 5.0
    All good
    Response from Group 1 Toyota Basingstoke
    Hello Tracey,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with Group 1 Toyota Basingstoke was a positive one. Your feedback is incredibly valuable to us, and we're delighted to know that everything was "all good" during your visit.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Toyota Basingstoke
  • Rating 5.0
    Jolt was my dealer and he was amazing throughout. Very thoughtful and informative always willing to help. It was a very smooth sale and I’m very happy with the car
    Response from Group 1 Toyota Basingstoke
    Hello Lucy,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Jolt provided you with such a positive experience and that you are happy with your new car. Our team strives to offer thoughtful and informative service, and it's fantastic to know that Jolt met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Basingstoke.

    Kind Regards,

    Motability Scheme Team
  • Rating 5.0
    The person I spoke to went through all the options with me, so I could decide which car I wanted. And went through everything with me when I ordered my car
    Response from Group 1 Toyota Basingstoke
    Dear Patricia,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a positive experience and that our team was able to assist you in choosing the right car. It's wonderful to know that you felt supported throughout the process. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    The Motability Scheme Team at Group 1 Toyota Basingstoke
  • Rating 5.0
    Really good, friendly and professional service.
    Response from Group 1 Toyota Basingstoke
    Hello Kazimierz,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be really good, friendly, and professional. Providing excellent customer service is our top priority, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Basingstoke.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent from start to finish
    Response from Group 1 Toyota Basingstoke
    Dear Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with Group 1 Toyota Basingstoke was excellent from start to finish. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Toyota Basingstoke
  • Rating 5.0
    Helpful, informative and professional
    Response from Group 1 Toyota Basingstoke
    Dear Christine,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service helpful, informative, and professional. At Group 1 Toyota Basingstoke, we strive to provide the best experience for our customers, and your feedback is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Basingstoke
  • Rating 5.0
    amazing
    Response from Group 1 Toyota Basingstoke
    Thank you for your high star rating.
  • Rating 5.0
    Polite service from start to finish.
    Response from Group 1 Toyota Basingstoke
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Everyone in the dealership was so helpful and friendly. They dealt with requests quickly and were very knowledgeable.
    Response from Group 1 Toyota Basingstoke
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Great service
    Response from Group 1 Toyota Basingstoke
    Good afternoon Rosemary,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Absolutely amazing. Great customer service. All staff polite and friendly.
    Response from Group 1 Toyota Basingstoke
    Thank you, Sonya, so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided excellent customer service. We appreciate your feedback and hope to have the opportunity to serve you again in the future!
  • Rating 5.0
    The staff member that helped us was called Curtis, he was very warm and polite and explain things very clearly, we didn't feel rushed all pressured and his advice was very helpful. The showroom was very clean and tidy and we were greeted with a warm welcome and offered tea and drinks. I give Curtis 10/10 for his customer service and knowledge.
    Response from Group 1 Toyota Basingstoke
    Thank you, Curtis, so much for taking the time to share your experience with us! We're thrilled to hear that Curtis provided you with excellent service and made your visit enjoyable. We'll be sure to pass along your kind words to him and the rest of the team. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Car collected and returned completed. Friendly and efficient.
    Response from Group 1 Toyota Basingstoke
    Thank you for your kind words - we're glad to have been of service!

    Take care!
  • Rating 5.0
    The service was 100% professional and the advisor was extremely knowledgeable and polite
    Response from Group 1 Toyota Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Perfect- very easy and Zsolt was great
    Response from Group 1 Toyota Basingstoke
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Absolutely FantStic
    Response from Group 1 Toyota Basingstoke
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Salesman in Toyota was so helpful, made it a stress free process
    Response from Group 1 Toyota Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    As always brilliant service
    Response from Group 1 Toyota Basingstoke
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very easy, the salesman Jolt was very patient despite going back and forth between cars
    Response from Group 1 Toyota Basingstoke
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Excellent customer service. Great help. I am very happy. Highly recommended.
    Response from Group 1 Toyota Basingstoke
    Thank you for your kind words - we're glad to have been of service!

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