Motability Scheme at Group 1 Ford Basingstoke
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Ford Basingstoke
Think Ford Basingstoke are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.
We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.
When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.
We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.
You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists. Alternatively, we can discuss which model best suits from the comfort of your home.
The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.
Contact Group 1 Ford Basingstoke on 01256962700 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Aldermaston Road
Basingstoke RG21 6YL
GB
Phone Number
Call Group 1 Ford Basingstoke on 01256 962700
01256 962700
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jake Day
- Connor Modro
- Jason Blaney
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 19:00 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 19:00 07:30 - 18:30 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Paul Warren
- Adrian Worship
- Becky Vickery
- Emma Harman
- Alexandra Geletiu
- Jack Browes
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Ford Basingstoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 Ford Basingstoke
- Rating 5.0Mar 13, 2024Excellent customer service received, we chose a new dealer this time for our vehicle and was very pleased with the whole experience. The salesman was very patient with us and explained everything that we needed to know about the process and the vehicle, we were kept informed the whole step of the way.We were not rushed on choosing and collecting the vehicle and the whole experience from start to finish was excellent. Would highly recommend the dealer, excellent service.Response from Group 1 Ford BasingstokeMar 20, 2024Thank you so much for your kind words and recommendation Fay! We are so happy to hear that we provided you with excellent customer service. Thank you for choosing Group 1 Ford and we look forward to being able to assist you again in the future.
- Rating 4.0Mar 12, 2024The service went very well and was kept updated with the progressResponse from Group 1 Ford BasingstokeMar 12, 2024Thank you for the lovely review and feedback Susan, we really appreciate it and hope we can improve to a 5* visit next time.
- Rating 5.0Mar 5, 2024So helpful and really good nice peopleResponse from Group 1 Ford BasingstokeMar 6, 2024Thank you for your kind words Natasha, we're glad to have been of service!
- Rating 5.0Feb 26, 2024Couldn’t of faulted the help I received, Jake went above and beyound to help.being quite an anxious person and old school and rubbish with Technology , he helped set up everything for me, he sorted and explained everythingResponse from Group 1 Ford BasingstokeFeb 26, 2024Susan, thank you for your kind words - that's lovely to hear that Jake went above and beyond and we're glad to have been of service!
- Rating 5.0Jan 30, 2024Excellent service from Vince at Basingstoke. Kept me up to speed with my vehicle being made and shipped to the UK. Very happy customer indeed. Thank you so much VinceResponse from Group 1 Ford BasingstokeFeb 1, 2024Ann, we are so pleased to hear that Vince looked after you well and hope that you are enjoying your new car!
- Rating 5.0Jan 27, 2024My salesman Vince was great from start to finish. Very supportive and informative and really couldn’t recommended or thank him enough for his help.Response from Group 1 Ford BasingstokeJan 29, 2024Lucy, thank you for the great review! We really appreciate your kind words and recommendation regarding Vince, and are so pleased to see that he looked after you well from start to finish. We hope you get great enjoyment from your new car and are here if you need anything further, thank you.
- Rating 5.0Jan 23, 2024Excellent couldn’t ask for more.
Connor was so very helpful as this was all new to me.
He took care and talked us through everything we needed to know.
I have chosen a metallic grey puma which is perfect. Connor expressed his like for exactly the same car in the same colour so given how good this member of staff is at his job maybe you could let him have the same when his car is upgraded he certainly deserves it. He has a calm Manner which I love as I can’t stand pushy people. He kept his word on everything he promised which to me is very important. Many Thanks Connor.Response from Group 1 Ford BasingstokeJan 24, 2024Tracy, thank you for your very kind words, we truly appreciate them! We are so happy to hear that Connor took care and time with you, and was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and are glad to hear that you received everything that was promised to you. We'll also take note reference Connor's next car too! - Rating 5.0Jan 23, 2024I picked up my very first mobility car in basingstoke with my husband I adore my new car and the staff at the car place are super friendly and professional people and even if you know nothing about cars like me they will help to explain things and make it less scary. All in all I wish I could give them more starsResponse from Group 1 Ford BasingstokeJan 24, 2024Thank you for taking the time to write this wonderful review Denise. I am very glad to hear that you were pleased with the level of service that you received from our staff and that everything was explained clearly to you making you feel at ease. We're more than happy with your 5 stars Denise, but more importantly, are grateful that you chose us for your very first Mobility vehicle. We hope you get great enjoyment from it!
- Rating 5.0Jan 3, 2024Very helpful especially as I had forgotten my appointment and they still managed to get my car in.Response from Group 1 Ford BasingstokeJan 8, 2024Thank you for your kind words Gemma - we're glad to have been of service!
- Rating 5.0Dec 6, 2023CxResponse from Group 1 Ford BasingstokeDec 7, 2023Thank you for your high star rating Caitlin, we're glad you had a great experience with us.
- Rating 3.0Nov 10, 2023Lovely pleasant staff but very long wait - much greater than the 2 hours (plus 30 mins for wash) agreed! Very cold sitting around for so long. WiFi not very stable so hard to work.Response from Group 1 Ford BasingstokeNov 10, 2023Andrew, thank you for taking the time to leave us a review about your recent visit. We're so pleased to hear that you found our staff pleasant, but disappointed to hear that you had to wait longer than anticipated. We will feed your comments back to the team to try to understand what took the time and will also make them aware of the issues you've experienced with the wifi.
- Rating 5.0Nov 8, 2023I had a great experience of collecting my new motability car. I can't thank Jason and Connor and Vince for their help explaining everything step by step. The handover was very good Connor explaining what all the different controls were. The paper work was extremely painless. I highly recommend Group 1 Ford Basingstoke for all you're Motability needs. Thank you once again for employing Great Friendly Knowledgeable Staff.Response from Group 1 Ford BasingstokeNov 8, 2023Thank you so much for your kind words Philip! We are so happy to hear that the team were able to provide you with excellent service. We strive to ensure that we make the whole process as easy and painless as possible, and are glad that you experienced this! Thank you again for your positive review and we hope you love the new car.
- Rating 5.0Oct 30, 2023I went to Group 1 Basingstoke for help with my Motability car. The Sales Executive & the Manager are extremely helpful and very Knowledgeable. They talk you through the whole process. They also purchased my car to sell on through their used car sales room. I can't thank them for all the help. Well done Group 1 for employing Great Friendly Staff. Thank you Jason & Vince.Response from Group 1 Ford BasingstokeNov 1, 2023Philip, thank you for taking the time to leave us this wonderful review, it is great to hear that the team looked after you well and we look forward to seeing you again soon.
- Rating 5.0Oct 24, 2023Connor made it a very easy and quick process and made the whole experience a very positive one, couldn’t thank Connor and the team at Basingstoke ford, enough.Response from Group 1 Ford BasingstokeOct 30, 2023Thank you for the great review Daniel. We really appreciate you taking the time to feedback your experience with Connor and we hope you enjoy the new car!
- Rating 5.0Oct 24, 2023Very good customer serviceResponse from Group 1 Ford BasingstokeOct 30, 2023Thank you for your kind words Helen - we're glad you felt you were looked after well.
- Rating 5.0Oct 17, 2023Conner was very helping in communicating with myself and wife wish I could give him 10 our of 10Response from Group 1 Ford BasingstokeOct 17, 2023Thank you so much for your kind words Michael, and we'll take that 10 out of 10! We are so happy to hear that Connor was able to provide you with great service. Enjoy that new car and we're here if you need anything.
- Rating 5.0Oct 16, 2023Connor from ford Basingstoke has been excellent from going in on Sunday, he’s kept me informed fully about my new car and I am very thankful.Response from Group 1 Ford BasingstokeOct 16, 2023Thank you so much for your kind words Daniel! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. We look forward to seeing you again soon.
- Rating 5.0Oct 11, 2023Very helpful to me, and I was so pleased about the experienceResponse from Group 1 Ford BasingstokeOct 16, 2023Thank you for your kind words Helen - we're so pleased to have been able to assist you and look forward to seeing you again soon.
- Rating 5.0Oct 11, 2023Connor kept me informed throughout whole process and delivered a beautiful car, the touch on the number plate too is a decent one thanksResponse from Group 1 Ford BasingstokeOct 16, 2023Thank you for taking the time to write this wonderful review Ross. We are very glad to hear that you were pleased with the level of service that you received from Connor and hope that you get great enjoyment from your new car.
- Rating 5.0Oct 11, 2023Great customer service and support. Very helpful. And kept us updated at all times.
BCResponse from Group 1 Ford BasingstokeOct 11, 2023Thank you for your kind words Brian - we're glad to have been of service and we hope you enjoy the new car!