Motability Scheme at Snows Kia Basingstoke

4.9
Rating 4.9
(55 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Snows Kia Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

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Contact information

Address
Brunel Road
Basingstoke RG21 6XQ
GB
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Phone Number
Call Snows Kia Basingstoke on 01256 466111
01256 466111
01256 466111
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Round
  • Trevor Ward
  • Richard Hunn
  • Matthew White
  • Christopher Blissett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Michael Merryweather
  • Nick Peskett
  • Andy Macbeth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Kia Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows Kia Basingstoke

  • Rating 5.0
    Very thorough. Good customer service.
    Response from Snows Kia Basingstoke
    Hello Michelle. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience at Kia Basingstoke! Kind Regards, ^AH.
  • Rating 5.0
    Effortless. Explained everything in detail. Friendly, professional and would highly recommend
    Response from Snows Kia Basingstoke
    Good Afternoon Natalie, thank you for taking the time to leave such a fantastic five-star review. We hope to welcome you back to our Kia Basingstoke dealership in the future. Kind Regards, ^AH.
  • Rating 5.0
    Trevor was amazing as always, very friendly, very helpful and a very friendly man.
    Response from Snows Kia Basingstoke
    Hello Marie. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience with Trevor at Kia Basingstoke! Kind regards, ^LP
  • Rating 4.0
    Friendly, professional service and staff.
    Response from Snows Kia Basingstoke
    Good Morning Norman. Thank you for taking the time to rate our dealership, we really appreciate hearing from you. It's great to hear that you found the service provided by the Snows Kia Basingstoke team to be professional and friendly! If you wish to provide any further feedback on how we could improve our services in order to achieve a full five-star rating, please do let us know. Kind regards, ^AH.
  • Rating 5.0
    I was a walk in and Trevor was just brilliant. He had limited time as was expecting another customer but he gave me his full attention. Explained everything fully and so I could understand well. What a lovely man a wonderful customer experience,. Thank you, Trevor
    Response from Snows Kia Basingstoke
    Good morning Stephanie. Thank you so much for leaving us a rating; we're so pleased to see that you had a five-star experience at Kia Basingstoke. It's so great to hear about the level of customer service that Trevor provided, it's always a pleasure to know that we are maintaining the high standards of service that we strive for at Snows. Best Regards, ^AH
  • Rating 5.0
    Car looked lovely and clean, but someone polished the steering wheel making it difficult to grip. Communication was great and everyone was lovely and friendly.
    Response from Snows Kia Basingstoke
    Good morning Shelly, thank you for taking the time to share your feedback; we really appreciate hearing from you. Warm regards, ^CH
  • Rating 5.0
    Richard Hunn was really helpful. I didn’t really know what I was doing or what to choose but he helped me through it. He answered all the questions I needed and kept me informed with everything. Made everything very simple
    Response from Snows Kia Basingstoke
    Good morning Oliver, thank you for taking the time to share your fantastic feedback. We work hard to ensure that every customer receives a high standard of service and we're so pleased to see that this was the case during your experience with Richard. Wishing you many happy miles in your new car! Kind regards, ^MS
  • Rating 5.0
    Wondefulexperience.
    Response from Snows Kia Basingstoke
    We're so pleased to hear about your experience with us at Snows Kia Basingstoke; thank you for sharing, Courtney. Kind regards, ^CH
  • Rating 5.0
    Good
    Response from Snows Kia Basingstoke
    Thank you for sharing your five-star review, Teresa; it's great to hear from you. Kind regards, ^CH
  • Rating 5.0
    Very good service and polite staff
    Response from Snows Kia Basingstoke
    Thank you for providing your five-star review, David; it's great to hear about your experience at Snows Kia Basingstoke. Kind regards, ^CH
  • Rating 5.0
    Matthew helped put my mind at ease when choosing a car. Always kept me updated and made the journey of exchanging cars pleasurable
    Response from Snows Kia Basingstoke
    Good morning Owen-Lee, thank you for taking the time to share your excellent comments about your experience with Matthew; thank you for sharing. Kind regards, ^CH
  • Rating 5.0
    Great customer service, friendly. Answered all questions and helped us a lot
    Response from Snows Kia Basingstoke
    Good morning Christal, we really appreciate you getting in touch and sharing your fantastic feedback; thank you. We wish you all the best on the road. Kind regards, ^CH
  • Rating 5.0
    Always fantastic service from the very beginning of my journey they have really looked after me, and I believe that's what makes Snows KIA stand out from other dealerships.
    Response from Snows Kia Basingstoke
    Hi Michael, thank you for your feedback! Warm regards, ^LS
  • Rating 5.0
    Great customer service from the day I visited the dealership to enquire, to the day I drove away in my new car. Any and all questions or queries I had where answered straight away and I couldn’t have asked for a better experience. Thank You
    Response from Snows Kia Basingstoke
    Good evening Chantelle, thank you for taking the time to provide your wonderful feedback. Our team work hard to ensure that all customers receive a high standard of service and we're delighted to hear that this was the case during your experience. We wish you many happy miles in your new car! Warm regards, ^CH
  • Rating 5.0
    Good communication
    Response from Snows Kia Basingstoke
    Hi Lise, thank you for your feedback! Warm regards, ^LS
  • Rating 5.0
    Great customer service
    Response from Snows Kia Basingstoke
    Hi Sharon, thank you for your feedback! Warm regards, ^LS
  • Rating 5.0
    Very good
    Response from Snows Kia Basingstoke
    Thank you for sharing your five-star review, Joshua; it's great to see that you had a positive experience with us! Kind regards, ^CH
  • Rating 5.0
    Excellent communication during our appointment, very informative and helpful
    Was able to provide correct information
    Was a pleasant experience
    Would go back to the sales rep again to purchase another car from him
    Response from Snows Kia Basingstoke
    Hi Jason, thank you for your feedback! We appreciate your positive comments and look forward to seeing you again soon, enjoy your new Kia! Warm regards, ^LS
  • Rating 5.0
    Very good service. We were kept informed all the time. Would go back to Snows again.
    Response from Snows Kia Basingstoke
    Hi Carole, thank you for your feedback; enjoy your new Kia! Warm regards, ^LS
  • Rating 5.0
    Hi. Snows Kia Basingstoke. In a word magnificent. Chris Blissett has been first class to deal with on every level. I can give no higher recommendation of great Sales person, the Snows Kia Team in Basingstoke and my whole experience. Great, modern, reliable, comfortable, technologically wondrous cars. With an awesome warranty which is second to none. Do your own homework and their websites and go and see them. Enormous range, as they say: something for everyone. I was surprised to learn of Motability. It has been a magnificent experience. I have issues and every aspect has been taken care of. I am humbled that this scheme exists. It will allow me to hopefully go places I haven’t seen in a long time. I had a little runabout and it was struggling with age and reliability. Kia plus Motability have kindly given myself a new lease on life and dare I say adventure. Thank you to everyone involved. So grateful.
    Response from Snows Kia Basingstoke
    Hi Keith, thank you for your feedback! It's great to hear you had a positive experience with us, Chris will be over the moon to read your comments! We wish you many happy miles behind the wheel of your new Kia, see you again soon! Warm regards, ^LS

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