Motability Scheme at Snows Kia Basingstoke

4.9
Rating 4.9
(115 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Snows Kia Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

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Contact information

Address
Brunel Road
Basingstoke RG21 6XQ
GB
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Phone Number
Call Snows Kia Basingstoke on 01256 466111
01256 466111
01256 466111
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Trevor Ward
  • Sean Casey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nick Peskett
  • Andy Macbeth
  • Lana Sitton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Kia Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows Kia Basingstoke

  • Rating 5.0
    My experience with the Motability Scheme at Snows Kia Basingstoke has been absolutely outstanding from start to finish. I had the pleasure to meet with Vince who was extremely welcoming, professional, and genuinely caring, taking the time to understand my needs and explain every step clearly and patiently. Nothing felt rushed, and every question was answered with honesty and reassurance.

    The whole process was smooth, stress-free, and handled with real attention to detail. I felt supported, respected, and confident throughout, which made a huge difference. Customer service like this is rare — friendly, knowledgeable, and truly above and beyond.

    I couldn’t be happier with the experience and would highly recommend Snows Kia Basingstoke to anyone using the Motability Scheme. An exceptional team delivering exceptional service. 👏🚗✨
    Response from Snows Kia Basingstoke
    Hello Kirsty. Thank you so much for taking the time to share your wonderful experience with the Motability Scheme at Snows Kia Basingstoke. We are thrilled to hear that your visit was outstanding from start to finish and that Vince made such a positive impression with his welcoming and professional approach. Wishing you many happy miles on the road! Warm regards, ^MS
  • Rating 5.0
    Trevor went above and beyond his call of duty to find the perfect car for my needs, thank you Trevor well done appreciate the time and effort.
    Response from Snows Kia Basingstoke
    Hello Alan. Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Trevor was able to assist you in finding the perfect car to meet your needs. At Snows Kia Basingstoke, we strive to provide exceptional service, and it is rewarding to know that Trevor went above and beyond. Warm regards, ^MS
  • Rating 5.0
    Shaun was spot on. Extremely helpful and very polite. Answered every question we put to him. Very happy. Thank you
    Response from Snows Kia Basingstoke
    Hello Debbie. Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Shaun was able to assist you effectively and that you found his service both helpful and polite. Your satisfaction is our top priority, and it's great to know that we met your expectations. Warm regards, ^MS
  • Rating 5.0
    A great service
    Response from Snows Kia Basingstoke
    Hello Peter. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Snows Kia Basingstoke. Kind regards, ^MS
  • Rating 5.0
    Very good experience, very knowledgeable and helpful. Thanks kia
    Response from Snows Kia Basingstoke
    Hello Victoria. Thank you so much for taking the time to share your experience with us at Snows Kia Basingstoke. We are thrilled to hear that you had a very good experience and found our team knowledgeable and helpful. Kind regards, ^MS
  • Rating 5.0
    Amazing, Trevor was very helpful and informative. He went through each section so i understood which i appreciated. The car handle great and what i wanted
    Response from Snows Kia Basingstoke
    Hello Fiona. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with Trevor and that he was able to provide you with the helpful and informative service you deserve. It's great to know that the car is handling well and meets your expectations. Best wishes, ^MS
  • Rating 5.0
    Excellent. Very helpful and friendly.
    Response from Snows Kia Basingstoke
    Hello Maria. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Snows Kia Basingstoke to be helpful and friendly. Kind regards, ^MS
  • Rating 5.0
    5 stars...
    Response from Snows Kia Basingstoke
    Hello Cindy. Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Snows Kia Basingstoke. Best wishes, ^MS
  • Rating 5.0
    Vincent was very helpful and made me and my neighbour very welcome.thankyou kia.
    Response from Snows Kia Basingstoke
    Hi Toni, Thank you so much for taking the time to share your positive experience with us at Snows Kia Basingstoke. We are thrilled to hear that Vincent was able to assist you and your neighbour and make you feel welcome. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Warm regards, NS
  • Rating 5.0
    Vincent was polite and professional and helpful which made the experience very easy and enjoyable.
    Response from Snows Kia Basingstoke
    Hello Jeffrey. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vincent was able to make your experience at Snows Kia Basingstoke both easy and enjoyable. Our team takes great pride in providing professional and helpful service, and your feedback is truly appreciated. Best wishes, ^MS
  • Rating 5.0
    No pressure from Trevor, car fitted my criteria
    Response from Snows Kia Basingstoke
    Hello Alan. Thank you so much for taking the time to leave us a review. We're thrilled to hear that Trevor was able to assist you without any pressure and that you found a car that perfectly fits your criteria. At Snows Kia Basingstoke, we strive to make the car selection process as smooth and comfortable as possible for our customers. Kind regards, ^MS
  • Rating 5.0
    Vince done a 1st class job
    Response from Snows Kia Basingstoke
    Hello Peter. Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that Vince provided you with a first-class experience at Snows Kia Basingstoke. Best regards, ^MS
  • Rating 5.0
    Very friendly and sorted everything
    Response from Snows Kia Basingstoke
    Hello Patricia, thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team friendly and that everything was sorted to your satisfaction. Best wishes, ^MS
  • Rating 5.0
    Very pleasant manner and very knowledgeable
    Response from Snows Kia Basingstoke
    Good morning Sara, thank you for sharing your excellent comments about your experience with us; it's great to hear from you. Kind regards, ^MS
  • Rating 5.0
    Trevor was extremely helpful and very knowledgeable about the scheme.
    Response from Snows Kia Basingstoke
    Hello Christina. Thank you for your 5-star review. We're glad Trevor was helpful and knowledgeable about the Motability Scheme. Your feedback is appreciated. If you need further assistance, feel free to contact us. Kind regards, ^MS
  • Rating 5.0
    Excellent, no problem, he was knowledgable, took us out for a test drive, showed us around the car and we left feeling very happy.
    Response from Snows Kia Basingstoke
    Hello Linda. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Snows Kia Basingstoke. It's great to know that our team member was knowledgeable and made your test drive enjoyable. Kind regards, ^MS
  • Rating 5.0
    Great advice and good knowledge of the scheme. Process was quick and easy
    Response from Snows Kia Basingstoke
    Hello Christina. Thank you for your great review! We're happy our advice was helpful and that our team made everything easy for you. Your feedback means a lot to us, and we're glad you had a good experience with the Motability Scheme at Snows Kia Basingstoke. Best wishes, ^MS
  • Rating 5.0
    Trevor,was very helpful and friendly.
    Response from Snows Kia Basingstoke
    Hello Ian. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience with Trevor at Snows Kia Basingstoke! Kind regards, ^MS
  • Rating 5.0
    Really fantastic dealer. Vince collected me , a beautiful big bow on the car and we went through everything so I was safe to drive away. 5 star service from Kia Basingstoke. Thank you
    Response from Snows Kia Basingstoke
    Hello Eirene. Thank you for taking the time to share your fantastic feedback with us; it is great to hear about your excellent experience with Vince. Wishing you many happy miles on the road! Warm regards, ^MS
  • Rating 5.0
    My advisor Vince went above and beyond.5 star service. He helped me understand the scheme, talk all through and was quick and a very easy and pleasant process. Thank you Kia and mobility scheme. The only thing I have left is my freedom
    Response from Snows Kia Basingstoke
    Good morning Eirene, thank you for taking the time to share your five-star review. We're so pleased to hear about your experience with Vince and to know that we are maintaining the high standard of service that we strive for. We wish you all the best on the road. Kind regards, ^MS

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