Motability Scheme at Snows Kia Basingstoke

4.9
Rating 4.9
(84 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Snows Kia Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

Contact information

Address
Brunel Road
Basingstoke RG21 6XQ
GB
Phone Number
Call Snows Kia Basingstoke on 01256 466111
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Trevor Ward
  • Sean Casey
  • Matthew White
  • Jake Day
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nick Peskett
  • Andy Macbeth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Kia Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows Kia Basingstoke

  • Rating 5.0
    Excellent experience.would very much like to say every thing went off very smoothly.many thanks.
    Response from Snows Kia Basingstoke
    Hello Leslie. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP

  • Rating 5.0
    Trevor was so helpful in getting us the right car. You can tell he truly has a passion for what he does.

    He kept us updated on the progress and when we came to collect the car he was very informative and helpful.

    Thank you Trevor
    Response from Snows Kia Basingstoke
    Hi Siobhan! Thank you for your kind words! We're so glad Trevor could help you find the perfect car and provide such a great experience. His passion and dedication truly shine through. We hope you enjoy your new car, and we’re here for you anytime you need us! Kind regards, ^LP
  • Rating 5.0
    Good
    Response from Snows Kia Basingstoke
    Hello Hilary. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience with us! Kind regards, ME
  • Rating 5.0
    All went well
    Response from Snows Kia Basingstoke
    Hello Hilary. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience with us! Kind regards, ME
  • Rating 5.0
    My car went on for a service. They did it quickly
    Response from Snows Kia Basingstoke
    Hello Patricia. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP


  • Rating 5.0
    Very knowable answered all my queries.got what I wanted very much would like to recommend them.
    Response from Snows Kia Basingstoke
    Hello Leslie. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. We hope you enjoy your new Kia! Kind regards, ^LP

  • Rating 5.0
    As always the service I receive is exceptional if not more.
    Response from Snows Kia Basingstoke
    Hello Jennifer. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for at Snows Kia. Kind regards, ME
  • Rating 5.0
    Very friendly
    Response from Snows Kia Basingstoke
    Hello Rita. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ME
  • Rating 5.0
    Please pass on our thanks. The team were so great. Really friendly, really patient, really kind and really helpful. Recommended 100%.
    Response from Snows Kia Basingstoke
    Hello Jemma. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. If there is anything else we can help you with in the future, please let us know! Kind regards, ME
  • Rating 5.0
    Trevor was very good polite helpful great to have car

    Response from Snows Kia Basingstoke
    Hello Susan, thank you for taking the time to share such fantastic feedback with us! It’s so great to hear about your experience and the level of customer service that Trevor provided. Best regards, ME
  • Rating 5.0
    Excellent from start to completion we wer so happy the car is everything we wanted the staff extremely friendly and helpful even made my daughter feel welcome top marks all round

    Thanks again
    Response from Snows Kia Basingstoke
    Hello Adrian. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ME
  • Rating 5.0
    Fantastic wonderful service.
    Response from Snows Kia Basingstoke
    Hello Courtney. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ME
  • Rating 5.0
    Trevor was informative, helpful and kept me in touch with timelines. Would always come back to Snows
    Response from Snows Kia Basingstoke
    Hello Trevor. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ME
  • Rating 5.0
    Excellent service from Trevor Ward at Kia Basingstoke I've already sent 5 of these little replies and an error comes up all the time
    Response from Snows Kia Basingstoke
    Good morning, thank you for rating Snows Kia Basingstoke with five-stars. It's great to hear about your experience with Trevor. Kind regards, ^AH.
  • Rating 5.0
    Good experience
    Response from Snows Kia Basingstoke
    Hello Honor. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ^MS
  • Rating 5.0
    Fantastic service throughout my experience
    Response from Snows Kia Basingstoke
    Hello Marc. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^MS
  • Rating 5.0
    Nice man collected car and brought it back once done i had to ring as they didnt have it as pick up
    Response from Snows Kia Basingstoke
    Good morning Frances, thank you for taking the time to share your fantastic feedback. We work hard to ensure that every customer receives a high standard of service and we're so pleased to see that this was the case during your experience at Snows Kia. We wish you all the best on the road! Kind regards, ^MS
  • Rating 1.0
    It was OK but they damaged my leather steering wheel leaving the car not drivable. They refused responsibility even though it can only have been done on their site. A formal complaint has been made, and awaiting a response to this.
    Response from Snows Kia Basingstoke
    Hi Michael, thank you for taking the time to rate our dealership, we really appreciate hearing from you. If you wish to provide any further feedback on how we could improve our services in order to achieve a full five-star rating, please do let us know. Kind regards, ^MS
  • Rating 5.0
    Trevor was amazing! He took care of all of us with clear communication and a friendly, assertive attitude that made the entire process smooth and stress-free.
    Response from Snows Kia Basingstoke
    Hello Joanne, thank you for this great review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Snows Kia Basingstoke. We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed your experience with Trevor here. Kind regards, ^AH.
  • Rating 5.0
    Amazing service from start to finish
    Response from Snows Kia Basingstoke
    Hello Natalie, thank you for taking the time to provide your fantastic comments. We strive to deliver 100% satisfaction and we're delighted to see that this was the case during your experience. We wish you many happy miles in your new car! Best regards, ^MS

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