Motability Scheme at Snows Kia Basingstoke

4.9
Rating 4.9
(77 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Snows Kia Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

Contact information

Address
Brunel Road
Basingstoke RG21 6XQ
GB
Phone Number
Call Snows Kia Basingstoke on 01256 466111
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Round
  • Trevor Ward
  • Sean Casey
  • Matthew White
  • Jake Day
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nick Peskett
  • Andy Macbeth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Kia Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows Kia Basingstoke

  • Rating 5.0
    Very friendly
    Response from Snows Kia Basingstoke
    Hello Rita. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ME
  • Rating 5.0
    Please pass on our thanks. The team were so great. Really friendly, really patient, really kind and really helpful. Recommended 100%.
    Response from Snows Kia Basingstoke
    Hello Jemma. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. If there is anything else we can help you with in the future, please let us know! Kind regards, ME
  • Rating 5.0
    Trevor was very good polite helpful great to have car

    Response from Snows Kia Basingstoke
    Hello Susan, thank you for taking the time to share such fantastic feedback with us! It’s so great to hear about your experience and the level of customer service that Trevor provided. Best regards, ME
  • Rating 5.0
    Excellent from start to completion we wer so happy the car is everything we wanted the staff extremely friendly and helpful even made my daughter feel welcome top marks all round

    Thanks again
    Response from Snows Kia Basingstoke
    Hello Adrian. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ME
  • Rating 5.0
    Fantastic wonderful service.
    Response from Snows Kia Basingstoke
    Hello Courtney. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ME
  • Rating 5.0
    Trevor was informative, helpful and kept me in touch with timelines. Would always come back to Snows
    Response from Snows Kia Basingstoke
    Hello Trevor. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ME
  • Rating 5.0
    Excellent service from Trevor Ward at Kia Basingstoke I've already sent 5 of these little replies and an error comes up all the time
    Response from Snows Kia Basingstoke
    Good morning, thank you for rating Snows Kia Basingstoke with five-stars. It's great to hear about your experience with Trevor. Kind regards, ^AH.
  • Rating 5.0
    Good experience
    Response from Snows Kia Basingstoke
    Hello Honor. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ^MS
  • Rating 5.0
    Fantastic service throughout my experience
    Response from Snows Kia Basingstoke
    Hello Marc. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^MS
  • Rating 5.0
    Nice man collected car and brought it back once done i had to ring as they didnt have it as pick up
    Response from Snows Kia Basingstoke
    Good morning Frances, thank you for taking the time to share your fantastic feedback. We work hard to ensure that every customer receives a high standard of service and we're so pleased to see that this was the case during your experience at Snows Kia. We wish you all the best on the road! Kind regards, ^MS
  • Rating 1.0
    It was OK but they damaged my leather steering wheel leaving the car not drivable. They refused responsibility even though it can only have been done on their site. A formal complaint has been made, and awaiting a response to this.
    Response from Snows Kia Basingstoke
    Hi Michael, thank you for taking the time to rate our dealership, we really appreciate hearing from you. If you wish to provide any further feedback on how we could improve our services in order to achieve a full five-star rating, please do let us know. Kind regards, ^MS
  • Rating 5.0
    Trevor was amazing! He took care of all of us with clear communication and a friendly, assertive attitude that made the entire process smooth and stress-free.
    Response from Snows Kia Basingstoke
    Hello Joanne, thank you for this great review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Snows Kia Basingstoke. We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed your experience with Trevor here. Kind regards, ^AH.
  • Rating 5.0
    Amazing service from start to finish
    Response from Snows Kia Basingstoke
    Hello Natalie, thank you for taking the time to provide your fantastic comments. We strive to deliver 100% satisfaction and we're delighted to see that this was the case during your experience. We wish you many happy miles in your new car! Best regards, ^MS
  • Rating 5.0
    Absolutely superb
    Response from Snows Kia Basingstoke
    Hello Sharon. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP
  • Rating 5.0
    Matthew made things very easy.
    Response from Snows Kia Basingstoke
    Hello Julia. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. We wish you many happy and safe miles in your new car! Kind regards, ^LP
  • Rating 5.0
    Trevor was amazing as always
    Response from Snows Kia Basingstoke
    Hello Marie. Thank you for taking the time to rate our dealership with five-stars! It's fantastic to hear about your positive experience with Trevor; we strive to deliver 100% satisfaction and it is always a pleasure to know we are maintaining this! If there is anything more we can do to support you, please do not hesitate to reach out to us. Best Regards, ^AH.
  • Rating 5.0
    A wonderful experience. Trevor was fantastic every step of the way with updates and a full knowledge of information on the car on handover day. Couldn't be happier.
    Response from Snows Kia Basingstoke
    Hello Stephanie. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience with Snows Kia Basingstoke! Kind regards, ^AH
  • Rating 5.0
    Absolutely the best dealership, especially for Motability Customers. I cannot fault them. And I think the very best, most reliable cars too!
    Response from Snows Kia Basingstoke
    Good Afternoon Keith, thank you for taking the time to rate our Snows Kia Basingstoke dealership with five-stars. It's great to hear about your experience with the team, thanks for sharing this with us. Kind Regards, ^AH.
  • Rating 5.0
    Trevor at snows was a delight as usual. No complaints.
    Response from Snows Kia Basingstoke
    Hello Dylan. Thank you for taking the time to leave us a review about your visit. We're thrilled to see that you enjoyed your experience at Snows Kia Basingstoke. Warm regards, ^MS
  • Rating 5.0
    Trevor was friendly, knowledgeable and kind. He knew every answer to our questions, put us at ease and never made us feel rushed even though it was the end of the day. We really appreciated all of his help.
    Response from Snows Kia Basingstoke
    Hello Jemma, thank you for taking the time to share your fantastic feedback. We work hard to ensure that every customer receives a high standard of service and we're so pleased to see that this was the case during your experience with Trevor. We wish you all the best on the road! Kind regards, ^MS

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