Motability Scheme at Snows Vauxhall Basingstoke

4.7
Rating 4.7
(151 reviews)
08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 17:00Closed Today
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Contact information

Address
Churchill Way West
Basingstoke RG22 6PL
GB
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Phone Number
Call Snows Vauxhall Basingstoke on 01256 319477
01256 319477
01256 319477
Website

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Email

Email us

Reviews

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Showroom details
08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:45 - 18:00
Tuesday08:45 - 18:00
Wednesday08:45 - 18:00
Thursday08:45 - 18:00
Friday08:45 - 18:00
Saturday08:45 - 17:00
SundayClosed

Motability Scheme specialists:

  • Grant Willis
  • James Scrivener
  • Harvey Crompton
  • Sarah Robinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Tobias Vaughan-Wolf
  • Neil Ablewhite
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Vauxhall Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Snows Vauxhall Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Snows Vauxhall Basingstoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Snows Vauxhall Basingstoke on 01256319477 to make an appointment with our Motability specialist.

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Reviews at Snows Vauxhall Basingstoke

  • Rating 1.0
    My disabled husband was kept waiting a hour and 15 mins before the car was even moved by the mechanic. Apparently motability had to be contacted (via email) to inform of the mileage, something that could have been done on the phone.
    I was contacted about a hour after the car was finally moved with a service report. 2 hours later m husband finally gets the keys to the car back.
    Before going to have the car serviced I had a conversation with one of the advisers and I was told that the garage no longer pick up the cars and return them!( this is the service was received on the last service, which was awesome) I also informed them of my husbands disability and that he couldn’t sit around for ages and I was told not to worry it would be done asap and we would miss off the car wash ect which again was great! All this was being jotted down.
    So you can imagine my anger when my husband was told oh we do pick the cars up ect ect. And that he was also sat waiting for 5 hours for a service that I was told would be done asap.
    Customer service at Snows used to be awesome, now it sucks.
    Not only was my husband kept hanging around but also a elderly couple were strong armed into buying a electric car via motability, and another elderly gentleman with obvious health issues was kept waiting hours for a 30 min job while my husband was there.

    We will not be getting our next motability car from snows
  • Rating 5.0
    I had a very good experience when purchasing my Motability car from Snows Vauxhall Basingstoke. Each individual I interacted with was professional, polite and very helpful. During each stage of the process confirmation was gained to make sure I was happy with what I was agreeing and if I had any questions. I also was happy with no pressure being put on after the test drive. With staff offering assistance if I wanted to test drive another car from a different manufacturer, offering to contact and arrange a test drive for me.
    Highly recommended Snows Vauxhall Basingstoke to anyone looking to purchase a Motability car.
    Response from Snows Vauxhall Basingstoke
    Hello Karen,

    Thank you so much for taking the time to share your wonderful experience with us at Snows Vauxhall Basingstoke. We are thrilled to hear that you had a positive experience purchasing your Motability car and that our team was able to assist you in a professional and helpful manner throughout the process.

    It is great to know that you felt comfortable and unpressured during your visit, and that our staff could offer the support you needed. Best wishes, ^MS
  • Rating 5.0
    Very nice people good premises efficient
    Response from Snows Vauxhall Basingstoke
    Hello Caroline. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^MS
  • Rating 5.0
    Very helpful
    Response from Snows Vauxhall Basingstoke
    Hello Stuart. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ^MS
  • Rating 5.0
    very polite and knowledgeable
    Response from Snows Vauxhall Basingstoke
    Hello Shayla. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^MS
  • Rating 5.0
    Brilliant. Went through everything with us and showed us how to work the car. Really good service thank you
    Response from Snows Vauxhall Basingstoke
    Hello Sophie,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a brilliant experience with us at Snows Vauxhall Basingstoke. It's great to know that our team was able to guide you through everything and demonstrate how to work the car effectively. Providing excellent service is our top priority, and your feedback is truly appreciated. Warm regards, ^MS
  • Rating 5.0
    He made it very easy from the moment I walked through the door very pleasant and couldn’t do enough for me
    Response from Snows Vauxhall Basingstoke
    Hello Shani,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Snows Vauxhall Basingstoke was pleasant and that our team made everything easy for you from the moment you arrived. Warm regards, ^MS
  • Rating 5.0
    Absolutly brilliant
    Response from Snows Vauxhall Basingstoke
    Hello Kathleen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Snows Vauxhall Basingstoke. Best wishes, ^MS
  • Rating 5.0
    Great service very friendly and helpful
    Response from Snows Vauxhall Basingstoke
    Hello Stuart. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and helpful. Providing excellent customer service is our top priority, and your feedback is incredibly valuable to us. Warm regards, ^MS
  • Rating 5.0
    Very efficient
    Response from Snows Vauxhall Basingstoke
    Hello Deborah. Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very efficient. At Snows Vauxhall Basingstoke, we strive to provide the best experience for our customers! Warm regards, ^MS
  • Rating 5.0
    They kept me up to date with everything from start to finish
    Response from Snows Vauxhall Basingstoke
    Hi Robert, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you felt well-informed throughout your experience with us at Snows Vauxhall Basingstoke. Keeping our customers updated is a top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, NS
  • Rating 5.0
    Sarah was outstanding from start to finish, everything explained fully so I knew what was happening

    Highly recommend Snows
    Response from Snows Vauxhall Basingstoke
    Hello Joe. Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sarah provided you with outstanding service and ensured you were well-informed throughout the process. Kind regards, ^MS
  • Rating 5.0
    Very helpful
    Response from Snows Vauxhall Basingstoke
    Hello Gary. Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful. At Snows Vauxhall Basingstoke, we strive to provide the best possible experience for all our customers, and your feedback is greatly appreciated. Warm regards, ^MS
  • Rating 5.0
    They very good and i would recomend to any one
    Response from Snows Vauxhall Basingstoke
    Hello Helen. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Snows Vauxhall Basingstoke. Your recommendation means a lot to us, and we are delighted to know that our service met your expectations. Kind regards, ^MS
  • Rating 5.0
    The lady was very kind she went through everything very clearly . The lady sat with me in the new car and helped me with setting my phone to the car . She helped explaining the controls. Very kind . A good experience 😁
    Response from Snows Vauxhall Basingstoke
    Hello Nicola. Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Snows Vauxhall Basingstoke. Our team is dedicated to providing clear and helpful assistance, and it’s great to know that you felt supported while setting up your new car. Warm regards, ^MS
  • Rating 5.0
    Very friendly and efficient. Kept me updated with the service and courtesy car.
    Response from Snows Vauxhall Basingstoke
    Hi Janice, we’re so glad to hear the team made your experience exceptional at Snows Vauxhall Basingstoke. Thank you for the kind review and for choosing us! Warm regards, NS
  • Rating 5.0
    We felt very cared for and supported by Grant. He was communicative and helpful throughout the process.
    Response from Snows Vauxhall Basingstoke
    Hello Grace. Thank you for sharing your five-star rating and feedback with us, we really appreciate hearing from you. It is great to know you felt were care for by Grant throughout the process. Wishing you many happy miles on the road! Warm regards, ^MS
  • Rating 5.0
    Really friendly and knowledgeable
    Response from Snows Vauxhall Basingstoke
    Hello Daniel. Thank you for sharing your five-star review, its great to hear about the friendly and knowledgeable service you received during yo9ur visit. Best wishes, ^MS
  • Rating 4.0
    Good service as usual
    Response from Snows Vauxhall Basingstoke
    Hello Joanne. Thank you for taking the time to share your feedback with us. We are delighted to hear that you consistently receive good service at Snows Vauxhall Basingstoke. Your satisfaction is important to us, and we are always striving to provide the best experience possible. If there is anything specific you feel we could improve upon to make your visits even better, please don't hesitate to let us know. Best regards, ^MS
  • Rating 5.0
    Chris was very polite helpful and would 100% recommend
    Response from Snows Vauxhall Basingstoke
    Hello Sonia. Thank you so much for taking the time to share your positive experience with us at Snows Vauxhall Basingstoke. We are thrilled to hear that Chris was able to assist you in such a polite and helpful manner. Your recommendation means a lot to us, and we are delighted to know that you had a 5-star experience with our team. Kind regards, ^MS

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