Motability Scheme at Lookers Audi Basingstoke
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Crockford Lane
Basingstoke RG24 8NA
GB
Phone Number
Call Lookers Audi Basingstoke on 01256 307512
01256 307512
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jack Wilson
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Adrian Warren
- Thomas Allen
- Sarah Minter
- Daniel Lloyd
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Audi Basingstoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Audi Basingstoke
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Audi Basingstoke can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Audi Basingstoke on 01256307512 to make an appointment with our Motability specialist.
Reviews at Lookers Audi Basingstoke
- Rating 5.0Apr 3, 2024Apart from the clutch failing a third time which I cannot blame the dealership for I have to say that I was very impressed with the dealership. I did have a chance to speak to The Mobility sales staff at the dealership. He was very knowledgeable and I was looking at changing the car all the other stuff are very nice. They offered me a drink and looked after me the car had been cleaned thoroughly and polished impressed with their service
- Rating 5.0Feb 27, 2024My experience was absolutely wonderful. Ella was an amazing person and her customer service skills were outstanding. She made me feel like part of the family at Audi. The process was easy and she was very professional and helpful in finding the perfect vehicle for me. Great job Ella
- Rating 5.0Feb 26, 2024It was so great, excellent 😊Response from Lookers Audi BasingstokeFeb 27, 2024David M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 13, 2024Fantastic service with a big smileResponse from Lookers Audi BasingstokeFeb 20, 2024Rachel C. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 23, 2024Lewis went out of his way to make sure the experience was smooth and it was.Response from Lookers Audi BasingstokeJan 29, 2024Jayden E. Thank you for the great review and the feedback on Lewis, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 6, 2023Great customer service thank youResponse from Lookers Audi BasingstokeOct 10, 2023Angela T. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 22, 2023Excellent service. James is a starResponse from Lookers Audi BasingstokeAug 23, 2023Hello Rachel C. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Aug 4, 2023Great customer service, really helpful with my many questions.Response from Lookers Audi BasingstokeAug 6, 2023Dear Ethan H, We're thrilled to see that you enjoyed your visit at Audi Basingstoke! Have a great day!
- Rating 5.0Jul 26, 2023Great customer serviceResponse from Lookers Audi BasingstokeJul 27, 2023Hello Memory M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 5, 2023Excellent serviceResponse from Lookers Audi BasingstokeJul 10, 2023Hello Windy C. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 28, 2023James called to see if I wanted to order my next Motability vehicle. He was very helpful throughout the whole process and I would recommend Basingstoke Audi.Response from Lookers Audi BasingstokeJun 29, 2023Hello Memory M. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jun 2, 2023Great customer service and supportiveResponse from Lookers Audi BasingstokeJun 3, 2023Hello Cheila D.. Thank you for taking the time to leave us a review about your visit. Have a nice day!
- Rating 5.0Mar 28, 2023Excellent service from start to finish.Response from Lookers Audi BasingstokeApr 2, 2023Dear Millie W, Thank you for your high star rating. Have a great day! Audi Basingstoke
- Rating 5.0Mar 16, 2023They were very helpful and very good could not afford them at allResponse from Lookers Audi BasingstokeMar 18, 2023Dear Charlotte P, We're thrilled to see that you enjoyed your visit at Audi Basingstoke. Have a great day!
- Rating 5.0Mar 16, 2023Great service .Thank you .Response from Lookers Audi BasingstokeMar 18, 2023Dear Angela T, We're thrilled to see that you enjoyed your visit at Audi Basingstoke! Have a great weekend!
- Rating 5.0Oct 3, 2022Excellent customer service, Jakub was amazing, he took time to guide me through the car and paper work. Even helping me remotely a few days later with the Audi App. Couldn’t be happier.Response from Lookers Audi BasingstokeOct 8, 2022Hi Kirsti P, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Jakub we hope to see you again soon! Kind regards, Audi Basingstoke.
- Rating 5.0Sep 21, 2022Jakub went over and above to help me secure a mobility car, staying onsite well past closing time. His communication has been exemplary, giving me regular updates, whilst always keeping my personal data secure. Extremely happy with the service he has provided.Response from Lookers Audi BasingstokeSep 23, 2022Hi Kirsti P, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Jakub receives recognition for his fantastic customer service which he provided to you. Kind regards, Basingstoke Audi
- Rating 5.0Jun 28, 2022Had my car serviced and requested for a pickup and drop which was done on time as promised. I got a video of the service done and my car was returned by the promised time. All in all a very good experience.Response from Lookers Audi BasingstokeJun 29, 2022Thank you so much for taking the time to leave this great feedback. We are so glad everything went smoothly for you, and these wonderful comments will be passed back to management at the dealership. Many thanks!
- Rating 5.0Jul 12, 2021Good serviceResponse from Lookers Audi BasingstokeJun 3, 2022Thank you for your high star rating. We have only recently had the option to respond to our customer reviews and appreciate your review was from some time ago but wanted to say thank you so much anyway. Thanks again from all the team at Lookers Audi.