Motability Scheme at Lookers Audi Basingstoke

5.0
Rating 5.0
(29 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Crockford Lane
Basingstoke RG24 8NA
GB
Phone Number
Call Lookers Audi Basingstoke on 01256 307512
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lewis Styles
  • Jack Wilson
  • Harry Joubert
  • Arturas Kirtiklis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Adrian Warren
  • Gerly Tamm
  • James White
  • Sarah Minter
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Audi Basingstoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Audi Basingstoke on 01256307512 to make an appointment with our Motability specialist.

Reviews at Lookers Audi Basingstoke

  • Rating 5.0
    Great understanding of customers needs, they listen and deliver
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    So lovely and super helpful
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Jack Wilson was knowledgeable, professional & friendly. A+
    Response from Lookers Audi Basingstoke
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Jack receives the recognition he deserves. Many thanks
  • Rating 5.0
    Fantastic service..Many thanks.
    Response from Lookers Audi Basingstoke
    Thank you for your high star rating.
  • Rating 5.0
    It was our first time joining the scheme and the whole process was faultless.
    Jack guided us through the process and kept us updated at each step.
    He was professional, friendly and very helpful.
    Response from Lookers Audi Basingstoke
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good customer service.Many thanks .
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good customer service .Many thanks
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Jack our sales exec was very polite, friendly and professional, couldn’t have asked for more

    Thank you Jack
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Basingstoke Service Team always first rate. Many thanks for looking after my car so well.
    Cordelia M.
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very polite and professional
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Apart from the clutch failing a third time which I cannot blame the dealership for I have to say that I was very impressed with the dealership. I did have a chance to speak to The Mobility sales staff at the dealership. He was very knowledgeable and I was looking at changing the car all the other stuff are very nice. They offered me a drink and looked after me the car had been cleaned thoroughly and polished impressed with their service
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    My experience was absolutely wonderful. Ella was an amazing person and her customer service skills were outstanding. She made me feel like part of the family at Audi. The process was easy and she was very professional and helpful in finding the perfect vehicle for me. Great job Ella
    Response from Lookers Audi Basingstoke
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    It was so great, excellent 😊
    Response from Lookers Audi Basingstoke
    David M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic service with a big smile
    Response from Lookers Audi Basingstoke
    Rachel C. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Lewis went out of his way to make sure the experience was smooth and it was.
    Response from Lookers Audi Basingstoke
    Jayden E. Thank you for the great review and the feedback on Lewis, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service thank you
    Response from Lookers Audi Basingstoke
    Angela T. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service. James is a star
    Response from Lookers Audi Basingstoke
    Hello Rachel C. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service, really helpful with my many questions.
    Response from Lookers Audi Basingstoke
    Dear Ethan H, We're thrilled to see that you enjoyed your visit at Audi Basingstoke! Have a great day!
  • Rating 5.0
    Great customer service
    Response from Lookers Audi Basingstoke
    Hello Memory M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service
    Response from Lookers Audi Basingstoke
    Hello Windy C. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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