This dealership is temporarily unable to submit and new Motability applications until it meets our training standards

Motability Scheme at Martins Volkswagen Basingstoke

4.9
Rating 4.9
(44 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00Closed Today Closed Today

Contact information

Address
London Road
Old Basing
Basingstoke RG24 7NZ
GB
Phone Number
Call Martins Volkswagen Basingstoke on 01256 867100
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • David Bradley
  • Kevin Roads
  • Ken Rendell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Roy Brice
  • Francesca Downton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Martins Volkswagen Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Martins Volkswagen Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Martins Volkswagen Basingstoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Martins Volkswagen Basingstoke on 01256867100 to make an appointment with our Motability specialist.

Reviews at Martins Volkswagen Basingstoke

  • Rating 5.0
    Excellent
  • Rating 5.0
    Great communication from workshop/office.

    Collection/drop off was polite and on time.
  • Rating 5.0
    Excellent
  • Rating 5.0
    Kevin was so helpful and kept me informed throughout the entire process he set everything up for me in my new car and I’m very happy
  • Rating 5.0
    The salesman, Ken Rendle made the experience very straightforward. He assisted us with all aspects & was very friendly and knowledgeable. Very pleased with my first electric car
  • Rating 5.0
    Service department dealt with my car efficiently & rang me when it was ready to collect
  • Rating 5.0
    No issues
  • Rating 5.0
    Kevin made me feel like any other customer in the showroom. He was AWESOME!!!
  • Rating 5.0
    The process was so simple! Ken was wonderful and explained everything to me including what to expect and how it all works. I am very happy with my experience and would always recommend Martins VW
  • Rating 5.0
    Excellent help from David.
  • Rating 5.0
    David was a very polite and bubbly gentleman. He was quick, sufficient and very helpful.
  • Rating 5.0
    Good
  • Rating 5.0
    Very polite..all questions answered. Beyond professional
  • Rating 5.0
    Great experience throughout.
  • Rating 5.0
    Thorough and knowledgeable handover of vehicle. Thanks Ken
  • Rating 5.0
    Great no issues
  • Rating 1.0
    Earful. I have made a complaint to the dealership. I cannot recommend them and a in particular Kevin Roads the salesman who lied about car availability and delivery times.
  • Rating 5.0
    Fine
  • Rating 5.0
    Kevin roads was a great chap from start to finish!

    He wasn’t pushy and gave us a car that suited our needs.
  • Rating 5.0
    When we visited we were concerned we were going to meet a typical sales person who was pushing for a sale, we didn't we found a person who was happy to help, answer any questions and make sure the car was the right fit for me. He was patient and would answer any question we had about the car or Motability for which it was our first time using the scheme. He kept me updated about where the car was at and when I could expect it. When the car arrived he helped me understand the car and things about it I needed to know, any details regarding insurance, road side assistance he helped me understand about.

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