Motability Scheme at Citygate SEAT Reading
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Citygate SEAT Reading
At Citygate SEAT Reading, all of our sales team are trained Motability Scheme Specialists.
Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.
Contact Citygate SEAT Reading on 01189473344 to make an appointment with our Motability Scheme specialist.
Contact information
Address
236 Peppard Road
Emmer Green
Berkshire RG4 8UA
GB
Phone Number
Call Citygate SEAT Reading on 0118 947 3344
0118 947 3344
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Alex Jolly
- Alhena Saleem
- Aldo Robello
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Victoria Caiger-Smith
- Robert Titcombe
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Citygate SEAT Reading
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Citygate SEAT Reading
- Rating 5.0Apr 26, 2024Also at reading was superb his knowledge and informative. Very helpfully and understood our requirements in our new car . Thank you to Aldo and to Motorbility for all this to happen
- Rating 5.0Mar 27, 2024Absolutely amazing, very helpful and polite.Response from Citygate SEAT ReadingMar 28, 2024Good afternoon Tina,
Thank you for your kind words, we're glad to have been of service!
We pride ourselves on our customer services.
Kind regards,
Adam - Rating 3.0Feb 28, 2024They took almost 3 hours to do an mot, but didn’t tell me it would be that long, I was sat waiting: freezing cold. They didn’t even come to tell me the result of what happened. I had to ask after waiting for so long. It failed because they couldn’t access the back seatbelts. I said just move the seat cover? They said they can’t. In really cont understand to be honest.Response from Citygate SEAT ReadingFeb 28, 2024Good Afternoon Elizabeth,
Thank you for taking your time to share your experience with us. I am sorry to hear on this occasion we did not meet your expectations. We would like to investigate your concerns in more depth and have passed your details onto the management team. Please send me any additional details of your experience and your contact details to reviews@citygate.co.uk.
Kind regards,
Lauryn - Rating 5.0Feb 1, 2024Made me feel really comfortable friendly staff and explained everything clearlyResponse from Citygate SEAT ReadingFeb 1, 2024Thank you so much for taking the time out of your day Tremayne to leave us such a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate Seat Reading. If you require any assistance at all, we are only a call away.
Warm regards,
Charlie - Rating 5.0Jan 12, 2024Nikki was absolutely great from start to finish! Very easy process! 10/10Response from Citygate SEAT ReadingJan 12, 2024Good Afternoon,
Thank you for taking the time to leave Nikki such a wonderful review - we will share this with her! If you require any further assistance following from your visit, please do not hesitate to get in touch.
Best wishes,
Charlie - Rating 5.0Dec 21, 2023Excellent service very pleasedResponse from Citygate SEAT ReadingDec 21, 2023Good Morning Adrian,
Thank you for taking the time to write this wonderful 5-star review. I am very glad to hear that you were pleased with the level of service that you received.
If you have any questions following your visit, please do not hesitate to get in contact.
Many thanks,
Lauryn - Rating 5.0Dec 15, 2023AmazingResponse from Citygate SEAT ReadingDec 15, 2023Thank you Jade for taking the time to leave us here at Citygate Seat Reading a five-star rating. We are pleased to see you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away.
Many thanks,
Charlie - Rating 4.0Nov 21, 2023Great serviceResponse from Citygate SEAT ReadingNov 21, 2023Good Afternoon Georgia,
Thank you for leaving feedback for our Citygate Reading branch. If we can assist you with any further enquiries, you can contact us via telephone or email.
Kindest regards,
Charlie - Rating 5.0Oct 6, 2023Great customer serviceResponse from Citygate SEAT ReadingOct 9, 2023Thank you for taking the time to leave us here at Reading SEAT a five-star rating.
We are pleased to see here at Citygate Reading you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away.
Many Thanks,
Taybah - Rating 5.0Sep 19, 2023Excellent service as always.Response from Citygate SEAT ReadingSep 20, 2023Thank you for taking the time to leave us here at Reading SEAT a five-star rating. We are pleased to see here at Citygate you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away. Many Thanks, Taybah.
- Rating 5.0Sep 14, 2023Very helpful and friendly l.. Just a lovey experienceResponse from Citygate SEAT ReadingSep 15, 2023Thank you for taking the time to leave us here at Reading SEAT a five-star rating. We are pleased to see here at Citygate you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away. Many Thanks, Taybah.
- Rating 5.0Sep 13, 2023Excellent from start to finish.Response from Citygate SEAT ReadingSep 14, 2023Thank you so much for your positive feedback, Daniel. Here at Citygate Reading SEAT, we appreciate you taking the time to share your rating with us and if you require any further assistance following your visit, please do not hesitate to get in touch. Many Thanks, Taybah.
- Rating 5.0Aug 9, 2023Spoke to Nikki she was fantastic and really helpful such a great experience 10/10Response from Citygate SEAT ReadingAug 31, 2023Thank you so much for taking the time out of your day Shelley to leave us such a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate Reading SEAT. If you require any assistance at all, we are only a call away. Warm Regards, Taybah.
- Rating 5.0Jul 30, 2023I always receive good service here.Response from Citygate SEAT ReadingJul 31, 2023Thank you so much, Claire, for the 5-star review, we're glad we have provided you with a good customer support experience here at Citygate SEAT Reading and we hope to do so in the future.
Warm Regards,
Nasir - Rating 5.0Jul 18, 2023From the first enquiry - which was via email, to the first test drive I felt comfortable with Alhena at SEAT Reading.
Alhena was very respectful, and didn’t make feel like I was being pressured into choosing a certain car - she went with the flow and listened which was really nice.
I had test driven a couple of other cars - with other companies, and felt I hadn’t been listened to. I was also made to feel that because I was on the motability scheme and not buying one, that I was looked down on - it put me off from choosing elsewhere as this happened at a couple of other dealerships, and some not even following up emails or calls I made.
If anyone wishes to choose a motability vehicle, to be treated respectfully and with out pressure I would highly recommend SEAT at Emmer Green, Reading and ask for Alhena.Response from Citygate SEAT ReadingJul 21, 2023Good Afternoon Carlos,
Thank you so much for your positve feedback.
We are delighted to hear Alhena excelled your expectations and congratulations on the purchase of your new vehicle.
Your positive comments will be shared with the Citygate Team.
Thank you again
Kind Regards,
Tia - Rating 5.0Jun 30, 2023Polite, friendly and quick serviceResponse from Citygate SEAT ReadingJul 17, 2023Glad you had a wonderful experience Tina, Thank you for leaving us a 5-star review here at Citygate SEAT Reading, we're always trying our best to make sure your experience remains positive with us, please feel free to contact us if you need anything.
Thanks,
Nasir - Rating 4.0Jun 27, 2023Great service, only downside was test drive was too shortResponse from Citygate SEAT ReadingJul 17, 2023Thank you Oliver for taking the time to leave us feedback here at SEAT Reading.
I am pleased to hear that you received good customer service however I apologise about the test drive - your feedback has been raised with the team to ensure we can improve in the future.
Kind Regards,
Holly. - Rating 5.0Jun 25, 2023Excellent customer service, Nikki made sure we understood the process and was patient with me.Response from Citygate SEAT ReadingJul 17, 2023Good Afternoon Angela,
Thank you for taking the time to give us feedback we really appreciate it!
We are delighted to hear Nikki excelled your expectations and congratulations on the purchase of your new vehicle. We are always more than happy to assist you with any queries, please do not hesitate to contact us.
Kind Regards,
Tia - Rating 5.0Jun 14, 2023Nikki one of the best sales women she was really kind and helpful I received my car very quickly and I thank Citygate Reading with my order 😊Response from Citygate SEAT ReadingJun 15, 2023Good Afternoon Anna,
Thank you for taking the time to leave us a great review!
We are so pleased to hear you had a great handover experience with Nikki we hope you are loving the vehicle!
Kind Regards,
Tia - Rating 5.0Jun 2, 2023Great customer service made to feel welcome being a Motability customer not like some dealerships that show no
interest as soon as you mention motability S RoseResponse from Citygate SEAT ReadingJun 9, 2023Good Afternoon Gwenoline,
Thank you for taking the time to give us feedback!
We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Warmest Regards,
Tia
Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Aldo receives recognition for his fantastic customer service which he provided to you.
Kind regards,
Adam