Motability Scheme at Citygate SEAT Reading

4.8
Rating 4.8
(44 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Welcome to Citygate SEAT Reading

Motability Scheme at Citygate SEAT Reading

At Citygate SEAT Reading, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate SEAT Reading on 01189473344 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
236 Peppard Road
Emmer Green
Berkshire RG4 8UA
GB
Get directions
Phone Number
Call Citygate SEAT Reading on 0118 947 3344
0118 947 3344
0118 947 3344
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alhena Saleem
  • Noa Venter
  • Aldo Robello
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Victoria Caiger-Smith
  • Jonny Pickering
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate SEAT Reading

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate SEAT Reading

  • Rating 5.0
    The whole experience with them was very easy and my agent Aldo was very helpful and couldn’t have been any more helpful than he was.
  • Rating 5.0
    The guy Aldo who did my application was very polite and helpful. First class experience.
  • Rating 4.0
    Good Thankyou
  • Rating 5.0
    Great service manager
    Helped with bus stop directions and offered coffee and toilets
  • Rating 5.0
    Aldo was fantastic. He kept me up to date on each section of the process. I would give him 10 stars if I could.
  • Rating 5.0
    Excellent service as always
  • Rating 5.0
    It was absolutely great
    Response from Citygate SEAT Reading
    Dear Sarah,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards.

    Dhaniaal
  • Rating 5.0
    Good customer service and courtesy car provided.
    Response from Citygate SEAT Reading
    Dear Jennifer

    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.

    Many thanks

    Dhaniaal
  • Rating 5.0
    Absolutely brilliant.

    Felt very informed about everything and we'll looked after.

    Aldo has been brilliant with me!
    Response from Citygate SEAT Reading
    Dear Gareth,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards.
    Dhaniaal
  • Rating 5.0
    Considerate welcoming well informed and went the extra mile to get my motorable sorted
    Response from Citygate SEAT Reading
    Dear Joanne,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards.
    Dhaniaal
  • Rating 5.0
    Aldo at reading was superb his knowledge and informative. Very helpfully and understood our requirements in our new car . Thank you to Aldo and to Motorbility for all this to happen
    Response from Citygate SEAT Reading
    Hi Martin,

    Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Aldo receives recognition for his fantastic customer service which he provided to you.

    Kind regards,
    Adam
  • Rating 5.0
    Absolutely amazing, very helpful and polite.
    Response from Citygate SEAT Reading
    Good afternoon Tina,

    Thank you for your kind words, we're glad to have been of service!

    We pride ourselves on our customer services.

    Kind regards,
    Adam
  • Rating 3.0
    They took almost 3 hours to do an mot, but didn’t tell me it would be that long, I was sat waiting: freezing cold. They didn’t even come to tell me the result of what happened. I had to ask after waiting for so long. It failed because they couldn’t access the back seatbelts. I said just move the seat cover? They said they can’t. In really cont understand to be honest.
    Response from Citygate SEAT Reading
    Good Afternoon Elizabeth,

    Thank you for taking your time to share your experience with us. I am sorry to hear on this occasion we did not meet your expectations. We would like to investigate your concerns in more depth and have passed your details onto the management team. Please send me any additional details of your experience and your contact details to reviews@citygate.co.uk.

    Kind regards,
    Lauryn
  • Rating 5.0
    Made me feel really comfortable friendly staff and explained everything clearly
    Response from Citygate SEAT Reading
    Thank you so much for taking the time out of your day Tremayne to leave us such a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate Seat Reading. If you require any assistance at all, we are only a call away.

    Warm regards,
    Charlie
  • Rating 5.0
    Nikki was absolutely great from start to finish! Very easy process! 10/10
    Response from Citygate SEAT Reading
    Good Afternoon,

    Thank you for taking the time to leave Nikki such a wonderful review - we will share this with her! If you require any further assistance following from your visit, please do not hesitate to get in touch.

    Best wishes,
    Charlie
  • Rating 5.0
    Excellent service very pleased
    Response from Citygate SEAT Reading
    Good Morning Adrian,

    Thank you for taking the time to write this wonderful 5-star review. I am very glad to hear that you were pleased with the level of service that you received.

    If you have any questions following your visit, please do not hesitate to get in contact.

    Many thanks,
    Lauryn
  • Rating 5.0
    Amazing
    Response from Citygate SEAT Reading
    Thank you Jade for taking the time to leave us here at Citygate Seat Reading a five-star rating. We are pleased to see you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away.

    Many thanks,
    Charlie
  • Rating 4.0
    Great service
    Response from Citygate SEAT Reading
    Good Afternoon Georgia,

    Thank you for leaving feedback for our Citygate Reading branch. If we can assist you with any further enquiries, you can contact us via telephone or email.

    Kindest regards,
    Charlie
  • Rating 5.0
    Great customer service
    Response from Citygate SEAT Reading
    Thank you for taking the time to leave us here at Reading SEAT a five-star rating.

    We are pleased to see here at Citygate Reading you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away.

    Many Thanks,
    Taybah
  • Rating 5.0
    Excellent service as always.
    Response from Citygate SEAT Reading
    Thank you for taking the time to leave us here at Reading SEAT a five-star rating. We are pleased to see here at Citygate you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away. Many Thanks, Taybah.

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