Motability Scheme at Vertu Mercedes-Benz Reading

5.0
Rating 5.0
(9 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Mercedes-Benz Reading

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Vertu Mercedes-Benz Reading can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Vertu Mercedes-Benz Reading on 03445587120 to make an appointment with our Motability specialist.

Contact information

Address
Richfield Avenue
Reading
Reading RG1 8EQ
GB
Phone Number
Call Vertu Mercedes-Benz Reading on 0344 558 7120
Email
Reviews
Visit dealer website

Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability service specialists:

  • Claudia De Sousa
  • Harry Hoxley
We recommend calling and booking an appointment before visiting.

Accessibility features at Vertu Mercedes-Benz Reading

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Vertu Mercedes-Benz Reading

  • Rating 5.0
    Very good service
    Response from Vertu Mercedes-Benz Reading
    Good afternoon Paul. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Excellent great customer service
    Response from Vertu Mercedes-Benz Reading
    Good afternoon Arthur. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    For the 4th year running I want to thank the staff at vertu Mercedes Reading who dealt with my service a massive thank you . I know that my car received the attention to detail during the sevice just like I did . When you find a dealership / service department you can trust why would you go elsewhere.
    Response from Vertu Mercedes-Benz Reading
    Hello Gary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina
  • Rating 5.0
    Great customer support, got in touch about break pads that needed changing and did them within 2 hours..kind and good mannered dealership
    Response from Vertu Mercedes-Benz Reading
    Good afternoon Aarti, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chloe
  • Rating 5.0
    The best one ☝️
    Response from Vertu Mercedes-Benz Reading
    Hello Riste and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Very very nice people friendly professional
    Very well appearance
    Response from Vertu Mercedes-Benz Reading
    Hello Seemya and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 5.0
    Very friendly lovely happy people
    That’s the reason why we continued with Mercedes
    Response from Vertu Mercedes-Benz Reading
    Hello Seemya and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Excellent service. Kept informed at all times.
    Response from Vertu Mercedes-Benz Reading
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
  • Rating 5.0
    Friendly, professional and bespoke.
    Response from Vertu Mercedes-Benz Reading
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that our service team receives the recognition they deserve and forward this to the management for you. Thank you, Stuart.

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