Motability Scheme at Eden Vauxhall Newbury

4.7
Rating 4.7
(93 reviews)
08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Contact information

Address
Faraday Road
Newbury
Berkshire RG14 2AD
GB
Get directions
Phone Number
Call Eden Vauxhall Newbury on 01635 580600
01635 580600
01635 580600
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 21:00
Wednesday08:30 - 18:00
Thursday08:30 - 21:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • James Strachan
  • Graham Caddy
  • Chanel Morrison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Adam Fanospour
  • James Dunbar
We recommend calling and booking an appointment before visiting.
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Accessibility features at Eden Vauxhall Newbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Eden Vauxhall Newbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Eden Vauxhall Newbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Eden Vauxhall Newbury on 01635580600 to make an appointment with our Motability specialist.

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Reviews at Eden Vauxhall Newbury

  • Rating 4.0
    Ok
    Response from Eden Vauxhall Newbury
    Hi Pauline K.,

    Thank you for taking the time to leave us a review. We're glad to see you had a positive experience with us at Eden Vauxhall Newbury. If there's anything specific we can do to make your next visit even better, please let us know. We appreciate your feedback and look forward to serving you again.

    Best regards,
    The Eden Vauxhall Newbury Team
  • Rating 5.0
    The staff are always kind and courteous. So the service and MOT was dealt with quickly and very informative.
    Response from Eden Vauxhall Newbury
    Dear Suzanne P.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff kind and courteous, and that your service and MOT were handled efficiently and informatively. Your feedback is incredibly valuable to us, and it’s always rewarding to know that our efforts are appreciated. We look forward to welcoming you back to Eden Vauxhall Newbury in the future.

    Best regards,
    The Motability Scheme Team at Eden Vauxhall Newbury
  • Rating 4.0
    Very nice people to deal with but a little slow on the MOT.
    Response from Eden Vauxhall Newbury
    Hello Francis,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team pleasant to deal with. We appreciate your feedback regarding the speed of our MOT service and will certainly look into ways to improve this aspect of our service. Your input is invaluable in helping us enhance our customer experience. If there's anything else we can assist you with, please don't hesitate to reach out.
  • Rating 5.0
    Very easy so helpful and very friendly
    Response from Eden Vauxhall Newbury
    Dear Pauline K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service easy, helpful, and friendly. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    At Eden Vauxhall Newbury, we strive to provide the best possible experience for all our customers, and your kind words are a testament to the hard work and dedication of our team. If there’s anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out.

    We look forward to serving you again in the future!
  • Rating 4.0
    Failed to wash and vacuum the car although shown as done on paperwork
    Response from Eden Vauxhall Newbury
    Dear Frances H.,

    Thank you for taking the time to provide your feedback. We sincerely apologize for the oversight regarding the car wash and vacuum service. Your satisfaction is important to us, and we are committed to ensuring that all aspects of our service meet your expectations.

    Please rest assured that we will address this issue with our team to prevent it from happening in the future. If there is anything further we can do to rectify this situation, please feel free to reach out to us directly.

    We appreciate your understanding and look forward to serving you better in the future.
  • Rating 5.0
    Excellent service from Jim at Eden
    Response from Eden Vauxhall Newbury
    Dear Pamela,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you received excellent service from Jim at Eden Vauxhall Newbury. Providing exceptional service is our top priority, and it’s always rewarding to know when we have succeeded.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best experience possible. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    We look forward to serving you again in the future!

  • Rating 5.0
    Outstanding from our advisor graham caddy excellent throughout
    Response from Eden Vauxhall Newbury
    Dear Helen P.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an outstanding experience with our advisor, Graham Caddy. Providing excellent service is our top priority, and it’s always rewarding to receive positive feedback from our valued customers.

    Your kind words will be shared with Graham and the rest of our team, as it motivates us to continue delivering exceptional service. If there is anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Eden Vauxhall Newbury.

  • Rating 5.0
    They are very good
    Response from Eden Vauxhall Newbury
    Hello David G.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us at Eden Vauxhall Newbury. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Graham was extremely helpful, knowledgeable and really put a personal touch to our experience.
    Response from Eden Vauxhall Newbury
    Dear Elizabeth D.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Graham was able to provide you with such a helpful and personalized experience. At Eden Vauxhall Newbury, we strive to ensure that every customer feels valued and supported, and it’s fantastic to know that Graham made a positive impact during your visit.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Graham. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Eden Vauxhall Newbury. We look forward to serving you again in the future.
  • Rating 5.0
    Jim was very helpful and knowledgeable the process was easy Highley recommend also my 10 year old daughter said the hot chocolate was the best she has had
    Response from Eden Vauxhall Newbury
    Hello Leonard,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Jim was able to assist you effectively and make the process easy for you. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Eden Vauxhall Newbury. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Good enjoyable service treated well explained car detailed well
    Response from Eden Vauxhall Newbury
    Hello Dawn B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an enjoyable experience and felt well-treated during your visit. It's great to know that our team was able to explain the car details to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Eden Vauxhall Newbury!
  • Rating 5.0
    Graham was absolutely amazing and helped no end , couldn’t of asked for a better person to help me choose my car
    Response from Eden Vauxhall Newbury
    HI Nicola, Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
  • Rating 5.0
    I would have hesitation in recommending EDEN VAUXHALL to enyone
    Response from Eden Vauxhall Newbury
    Hi Arthur! Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
  • Rating 5.0
    Fabulous
    Response from Eden Vauxhall Newbury
    Hi Tina! Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
  • Rating 5.0
    It was Brilliant..very informative and helpful staff.
    Response from Eden Vauxhall Newbury
    Hi Janet! Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
  • Rating 5.0
    Efficient, pleasant and explained everything very well
    Response from Eden Vauxhall Newbury
    Hi Pamela! Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
  • Rating 5.0
    Very friendly efficient service
    Response from Eden Vauxhall Newbury
    Hi Charles! Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
  • Rating 5.0
    Superior service
    Response from Eden Vauxhall Newbury
    Hi Tina! Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
  • Rating 5.0
    Jim was extremely helpful and nothing was to much trouble for him
  • Rating 5.0
    Jim was amazing from the start to collection of the vehicle. Always kept in contact with updates.

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