Motability Scheme at Marshall SKODA Newbury

4.9
Rating 4.9
(19 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Farraday Road
Newbury RG14 2AD
GB
Phone Number
Call Marshall SKODA Newbury on 01635 529595
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Louise Roberts
  • Toby Holland
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Skye Ratcliffe-Moore
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall SKODA Newbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall SKODA Newbury

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall SKODA Newbury

  • Rating 5.0
    Excellent Lou is an amazing person
    Response from Marshall SKODA Newbury
    Hi Mark. Thanks for taking the time to leave us a review. We really do appreciate it. Have a lovely rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Toby holland was totally amazing he went through everything slowly with me and explained everything as we went
    Response from Marshall SKODA Newbury
    Thank you so much Karen. We really appreciate your 5 star review and kind words. Have a great day! Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Great communication and service
    Response from Marshall SKODA Newbury
    Good morning Kezia, thank you for your review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Louise was so professional but really friendly and so helpful. Had a pleasant time ordering my new car. HH
    Response from Marshall SKODA Newbury
    Thanks for your review Heather, we really appreciate the feedback and your kind words for Louise and the team! Have a lovely rest of your day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service from Toby from start to finish. Toby kept me updated on the progress of my new vehicle at all times and was a pleasure to deal with.
    Response from Marshall SKODA Newbury
    Thank you Emmy for your 5 Star review of Marshall Skoda Newbury. We really appreciate it and will happily pass on your feedback to Toby and our management team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Exceptional customer service! There are not enough superlatives in existence to describe my dealer Richard. The waiting time for Skoda Karoq is 6 months. Richard went out of his way to find, secure and have delivered the car of my choice even in my favourite colour, within a fortnight. He is nothing short of a magician and I hope to have all my future dealings with him. Thank you very much, Richard! Thank you Skoda.
    Response from Marshall SKODA Newbury
    Good morning Jana and thank you for taking the time to review Skoda Newbury. We really appreciate your 5 star rating which I will be delighted to pass onto Richard! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Great service, really happy with our entire experience. He answered all questions raised, was super knowledgable and we’re definitely considering this company for all future vehicles. A very positive experience! Thank you!
    Response from Marshall SKODA Newbury
    Hi Abigail. Thanks so much for your 5 star review. It is very much appreciated and I will be pleased to pass on your comments to the team. Kindest regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Friendly staff with a clean & welcoming environment.
    Response from Marshall SKODA Newbury
    Thank you for your 5 star review Rachel. Very much appreciated. Kindest regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very friendly and helpful service
    Response from Marshall SKODA Newbury
    Thank you Lyn, we really appreciate the review and will pass on your feedback to the team :) Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Fantastic service from all staff. Thank you.
    Response from Marshall SKODA Newbury
    Hi Rachel. Thanks for taking time out of your day to leave us a 5 star review. Its very much appreciated and I will pass your feedback onto the team, so thanks again. Kindest regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very good and helpful could not do more for you
    Response from Marshall SKODA Newbury
    Thank you for your review Lee - we really appreciate this and I will pass your rating and comments onto our management team. Kind Regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Can not fault the customer service skill Toby was very welcoming
    Response from Marshall SKODA Newbury
    Good afternoon Barry and thank you for taking the time to review Marshall Skoda Newbury. We really appreciate your 5 Star Review and lovely feedback, so thank you again! Kind regards, Nikki, Marshall Motor Group.
  • Rating 4.0
    I wasn't kept informed at all
    Response from Marshall SKODA Newbury
    Good morning Hannah. Thank you for your review, we are disappointed to note your comments and would really appreciate it if you could email us at reviews.skoda@marshall.co.uk with your contact details so that we can try and address your concerns directly. Hope to hear back from you. Many thanks and kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Toby was confident and helpful at all times. He kept us constantly updated as to the progress of our order, and was always ready to answer any of our queries.
    Response from Marshall SKODA Newbury
    Good morning Jill and thank you for taking the time to review Marshall SKODA Newbury. We really appreciate your comments and 5 Star Review which I will be very pleased to pass onto Toby and the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Easy to organise, everything carried out quickly and very well
    Response from Marshall SKODA Newbury
    Thank you Robert for taking the time to review Marshall SKODA Newbury - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very good advice and service
    Response from Marshall SKODA Newbury
    Thank you Lee for leaving us a 5 star review. We really appreciate it and I will pass your comments onto the team, so thanks again. Hope you have a great weekend. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very pleased with the level of service 😊
    Response from Marshall SKODA Newbury
    Good afternoon David. Thank you for your five star review. We appreciate you taking the time and I will be sure to pass your comments onto the management team, so much appreciated. Wishing you a lovely rest of your day. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Best experience we’ve had in car dealership! Thanks Toby!
    Response from Marshall SKODA Newbury
    Good afternoon Jill. Thank you for taking the time to review Marshall SKODA Newbury - we appreciate your 5 star review and I will pass on your feedback to the team, so thanks again. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Toby was amazing great service aswell as the rest of the team absolutely amazing can't fault them well done guys 👏
    Response from Marshall SKODA Newbury
    Thank you Aaron for taking the time to review Marshall SKODA Newbury - we appreciate your 5 Star Review - I will pass on your feedback to Toby and the team, so thanks again. Kind regards, Nikki, Marshall Motor Group.

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