Motability Scheme at Lookers Mercedes-Benz of Brighton

Motability Scheme at Lookers Mercedes-Benz of Brighton

4.9
Rating 4.9
(26 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Victoria Road
Portslade
Brighton BN41 1DY
GB
Get directions
Phone Number
Call Lookers Mercedes-Benz Brighton on 01227 789999
01227 789999
01227 789999
Website

Visit dealer website

Email

ContactMercedes-BenzBrighton@Lookers.co.uk

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Matthew Bray
  • Matthew Smith
  • Samuel Aristide
  • Gary Fisher
  • John Dudeney
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Neil Hamilton
  • Brandon Murkin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes-Benz Brighton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Mercedes-Benz Brighton

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Lookers Mercedes-Benz Brighton can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Lookers Mercedes-Benz Brighton on 01227789999 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Mercedes-Benz Brighton

  • Rating 5.0
    Fantastic service and friendly

    The car wa delayed 9months without any idea as to why.. but so glad I waited this car is definitely suited to my needs
    Response from Lookers Mercedes-Benz Brighton
    Dear Michael N.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you received fantastic service and found our team friendly. We understand that the delay in receiving your car must have been frustrating, and we appreciate your patience and understanding during that time.

    It's wonderful to know that the car is perfectly suited to your needs, and we're delighted that it has met your expectations. Your satisfaction is our top priority, and your kind words mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Lookers Mercedes-Benz of Brighton
  • Rating 5.0
    Very good service
    Response from Lookers Mercedes-Benz Brighton
    Hello Paul,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you received very good service at Lookers Mercedes-Benz of Brighton. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Mercedes-Benz of Brighton
  • Rating 5.0
    Perfect service! I'm happy u
    Response from Lookers Mercedes-Benz Brighton
    Hello Jorgos I.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience with our service at Lookers Mercedes-Benz of Brighton. Your happiness is our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Mercedes-Benz of Brighton Team
  • Rating 5.0
    Dan was informative about the car I chose and helpful with paper work
    Response from Lookers Mercedes-Benz Brighton
    Dear Patricia,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Dan was able to assist you effectively with your car selection and paperwork. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Dan and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Mercedes-Benz Brighton.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 4.0
    Happy
    Response from Lookers Mercedes-Benz Brighton
    Dear Mehdi A.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience at Lookers Mercedes-Benz Brighton and that you are happy with our services. Your satisfaction is our top priority, and your 4-star rating is greatly appreciated.

    If there is anything specific you feel we could improve upon to make your experience even better, please do not hesitate to let us know. We are always eager to enhance our services and ensure that our customers have the best possible experience.

    Thank you once again for your review, and we look forward to welcoming you back in the future.

    Best regards,

    Caitlin
    Lookers Mercedes-Benz Brighton
  • Rating 5.0
    Matt Bray at lookers Brighton Mercedes was absolutely amazing. Answered every question I had no matter how stupid, made the experience so so so special for me I appreciated it massively. Thank you so much Matt !
    Response from Lookers Mercedes-Benz Brighton
    Dear Evelyn E.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Matt Bray at Lookers Mercedes-Benz Brighton. It's fantastic to know that he was able to answer all your questions and make your experience special. Your kind words and appreciation mean a lot to us. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,
    The Lookers Mercedes-Benz Brighton Team
  • Rating 5.0
    Very easy got a electric car for day mercedes kept me informed by phone thankyou
    Response from Lookers Mercedes-Benz Brighton
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent, wasn’t pushy, very helpful and friendly highly recommend
    Response from Lookers Mercedes-Benz Brighton
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great experience, thank you Alex for being so helpful!
    Response from Lookers Mercedes-Benz Brighton
    Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Well looked after by Matt Standings. Great customer service. Thankyou
    Response from Lookers Mercedes-Benz Brighton
    Thank you for the great review and the feedback on Matt, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    John was very helpful and friendly. He gave us all information we needed and was very professional, yet approachable!
    Response from Lookers Mercedes-Benz Brighton
    Hello Emma P.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent
    Response from Lookers Mercedes-Benz Brighton
    Thank you for your high star rating.
  • Rating 4.0
    All good. I was told they clean the car as part of the service however the inside was not done.
    Response from Lookers Mercedes-Benz Brighton
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership. We look forward to dealing with you again in the future and happy motoring! Many thanks
  • Rating 5.0
    Excellent service
    Response from Lookers Mercedes-Benz Brighton
    We're thrilled to see that you enjoyed your visit at Mercedes-Benz of Brighton :)
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Excellent service
  • Rating 5.0
    My car went in for MOT and service and it was all completed in the one-day exactly as they said it would be. I am overall exceptionally happy with the service I received
  • Rating 5.0
    Very nice to drive comfortable, i recommende Mercedes it a good comfortable to drive
  • Rating 5.0
    Very professional staff
    First class service
  • Rating 5.0
    Easy & quickly completed paperwork, then a thorough walkthrough of the cars features. Very professional.

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