Motability Scheme at Group 1 BMW Brighton

4.8
Rating 4.8
(58 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Call dealer

Welcome to Group 1 BMW Brighton

Motability Scheme at Group 1 BMW Brighton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Brighton BMW are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of BMW models available on the Motability Scheme.
When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.

We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists.
Alternatively, we can discuss which BMW best suits from the comfort of your home.

Visit dealer website
Visit dealer website

Contact information

Address
Victoria Road
Portslade
Brighton BN41 1YH
GB
Get directions
Phone Number
Call Group 1 BMW Brighton on 01273 423312
01273 423312
01273 423312
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Ian James
  • James Poplett
  • Mason Pennant
  • Kai Kavanagh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • James Cocklin
  • Abigail Scott
  • Gareth Longhurst
  • Peter Lister
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Group 1 BMW Brighton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 BMW Brighton

  • Rating 5.0
    Amazing like usual polite & professional and well looked after
    Response from Group 1 BMW Brighton
    Dear Pamela,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Group 1 BMW Brighton. Our team takes great pride in providing polite and professional service, and it's fantastic to know that you felt well looked after. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Service centre,team, and manager very helpful and offers apossitive way forward to resolve a service issue.
    Motability system for authorised work is something apossitive use, long time,to respond. Poor service support Motability fleet.
    BMW extent.
    Response from Group 1 BMW Brighton
    Hello Phillip,

    Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our service advisor did not meet your expectations. At Group 1 BMW Brighton, we strive to provide positive and helpful service to all our customers, and it seems we fell short in your case.

    Please know that your feedback is important to us, and we will be addressing this issue with our team to ensure improvements are made. If there is anything specific you would like to discuss or if there's a way we can assist you further, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    Group 1 BMW Brighton
  • Rating 5.0
    Helpful and efficient. Good customer service
    Response from Group 1 BMW Brighton
    Dear Shahina,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and efficient. Providing excellent customer service is our top priority, and your feedback is a great testament to the hard work our team puts in every day. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 BMW Brighton.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Friendly efficient service
    Response from Group 1 BMW Brighton
    Dear Stella,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service friendly and efficient. At Group 1 BMW Brighton, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Very good sale service but after sales need improvement I had to keep phoning up to see what was happening
    Response from Group 1 BMW Brighton
    Dear Susan,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you were pleased with the service you received at Group 1 BMW Brighton. Your satisfaction is our top priority, and we are thrilled to have earned a 5-star rating from you.

    We also appreciate your input regarding the communication aspect of your experience. Keeping our customers informed is important to us, and your comments will help us improve in this area. We are committed to ensuring that all our customers are kept up to date throughout their journey with us.

    Thank you once again for your valuable feedback. We look forward to serving you again in the future.

    Best regards,

    Group 1 BMW Brighton
  • Rating 5.0
    Great guy
    Response from Group 1 BMW Brighton
    Hello Graham,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at Group 1 BMW Brighton. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Very good from beginning and throughout the whole process
    Response from Group 1 BMW Brighton
    Hello Elliot,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience from beginning to end with the Motability Scheme at Group 1 BMW Brighton. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 BMW Brighton Team
  • Rating 5.0
    Was a very easy experience
    Response from Group 1 BMW Brighton
    Hello Graham,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very easy experience with us at Group 1 BMW Brighton. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Amazing experience and very very easy
    Response from Group 1 BMW Brighton
    Hello Michael,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an amazing experience and found everything very easy. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    We dealt with just one chap and he sorted everything out. He had excellent knowledge of the scheme.
    Response from Group 1 BMW Brighton
    Hello Majella,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team member and that his knowledge of the Motability Scheme was helpful to you. We strive to provide excellent service to all our customers, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Group 1 BMW Brighton Team
  • Rating 5.0
    Perfect experience, couldn’t fault anything. They always answer all questions and are incredibly professional.
    Response from Group 1 BMW Brighton
    Hello Rachel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a perfect experience with us at Group 1 BMW Brighton. Our team strives to provide professional and comprehensive service, and it's fantastic to know that we were able to answer all your questions to your satisfaction.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you ever have any more questions or need further assistance, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Best regards,
    The Group 1 BMW Brighton Team
  • Rating 5.0
    It was an good Experience
    Response from Group 1 BMW Brighton
    Hello Hadi,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a good experience with us at Group 1 BMW Brighton. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Excellent
    Response from Group 1 BMW Brighton
    Dear Wael,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Group 1 BMW Brighton. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Very good
    Response from Group 1 BMW Brighton
    Dear Mahbuba,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Group 1 BMW Brighton. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Marcus my dealer was very good and informative. Very friendly and understanding
    Response from Group 1 BMW Brighton
    Thank you for your 5-star review! We're pleased to hear you had a fantastic experience with Marcus here at Brighton BMW.
  • Rating 5.0
    Super attention from Josh. Could not have been more helpful. I actually love going in there. Olly came and said hello too,
    The hire car was wonderful and I at 70 managed to drive it. With the new cockpit.
    Seamless brake replacement. Car cleaned! Wonderful.
    Response from Group 1 BMW Brighton
    We're glad you had such a fantastic experience with us here at Brighton BMW! Thank you for choosing us, and we look forward to your next visit.
  • Rating 5.0
    Seamless experience. Staff were helpful and friendly. Jamie was very helpful and kept us informed of the progress.
    Response from Group 1 BMW Brighton
    Thank you Shahina for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Helpful
    Response from Group 1 BMW Brighton
    Thank you for your high star rating and feedback Angela!
  • Rating 5.0
    Excellent Service
    Response from Group 1 BMW Brighton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 4.0
    It would be useful if, like other dealerships on the Motability scheme, a pick-up and drop off service was offered, but otherwise I was happy with the service I received.
    Response from Group 1 BMW Brighton
    Hi Sophia, thank you for your 4* review and feedback. We are pleased you had an overall positive experience with us. If we could assist you with anything else, please do let us know. We hope to welcome you back in the future.

Similar Motability Scheme dealers

Start new search