Motability Scheme at Group 1 BMW Brighton

Motability Scheme at Group 1 BMW Brighton

4.8
Rating 4.8
(64 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today
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Welcome to Group 1 BMW Brighton

Motability Scheme at Group 1 BMW Brighton

Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 BMW Brighton can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 BMW Brighton on 01273423312 to make an appointment with our Motability specialist.

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Contact information

Address
Victoria Road
Portslade
Brighton BN41 1YH
GB
Get directions
Phone Number
Call Group 1 BMW Brighton on 01273 423312
01273 423312
01273 423312
Website

Visit dealer website

Email

SalesBrightonBMW@group1auto.co.uk

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ian James
  • James Poplett
  • Mason Pennant
  • Kai Kavanagh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • James Cocklin
  • Gareth Longhurst
  • Peter Lister
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 BMW Brighton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 BMW Brighton

  • Rating 5.0
    They were very reliable and efficient, and I was without my car only for a couple of hours which was a great help.
    Response from Group 1 BMW Brighton
    Dear Sandra,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service reliable and efficient. Our team strives to ensure that our customers experience minimal disruption, so it's great to know that we were able to return your car to you in just a couple of hours. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Excellent service and customer care management. Well treated. Friendly and warm reception. Highly recommended. Thank you BMW. 10/10
    Response from Group 1 BMW Brighton
    Dear Mohamad,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our service and customer care at Group 1 BMW Brighton. Your recommendation means a lot to us, and we are delighted to know that we met your expectations.

    Providing exceptional service is our top priority, and your kind words motivate us to continue delivering the best for our customers. If there is anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Group 1 BMW Brighton.

    Best regards,

    Group 1 BMW Brighton
  • Rating 5.0
    Perfect
    Response from Group 1 BMW Brighton
    Hello Kate,

    Thank you so much for taking the time to leave us a perfect review! We are thrilled to hear that you had a great experience with us at Group 1 BMW Brighton. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Excellent service—definitely 10/10! The friendly and warm reception makes you feel truly special. The sales representative was very knowledgeable and supportive. Highly recommended. It’s such a pity to see Motability ending its partnership with BMW; I hope they reconsider their decision. Thank you!
    Response from Group 1 BMW Brighton
    Dear Mohamad,

    Thank you so much for your wonderful review and for taking the time to share your experience with us at Group 1 BMW Brighton. We are thrilled to hear that you received excellent service and felt truly special during your visit. Our team takes great pride in providing knowledgeable and supportive assistance, and your kind words are a testament to their dedication.

    We understand your sentiments regarding the partnership with Motability, and we truly appreciate your feedback. Your recommendation means a lot to us, and we hope to continue providing exceptional service to all our customers.

    Thank you once again for your support and for choosing us. We look forward to welcoming you back in the future.

    Best regards,

    Group 1 BMW Brighton
  • Rating 5.0
    Ian was very helpful and patient with us, he explained the entire process to us thoroughly, step-by-step. He answered any questions that we had, and we were confident that we could go back to the dealership if we had any further queries.
    Response from Group 1 BMW Brighton
    Dear Mini,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ian was able to assist you so effectively and that you felt confident and well-informed throughout the process. Providing excellent customer service is our top priority, and it's wonderful to know that Ian's patience and thorough explanations made a positive impact on your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 BMW Brighton.

    Best regards,

    Group 1 BMW Brighton Team
  • Rating 5.0
    Professional
    Response from Group 1 BMW Brighton
    Dear Cleo,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional and that you had a positive experience with us at Group 1 BMW Brighton. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Amazing like usual polite & professional and well looked after
    Response from Group 1 BMW Brighton
    Dear Pamela,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Group 1 BMW Brighton. Our team takes great pride in providing polite and professional service, and it's fantastic to know that you felt well looked after. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Service centre,team, and manager very helpful and offers apossitive way forward to resolve a service issue.
    Motability system for authorised work is something apossitive use, long time,to respond. Poor service support Motability fleet.
    BMW extent.
    Response from Group 1 BMW Brighton
    Hello Phillip,

    Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our service advisor did not meet your expectations. At Group 1 BMW Brighton, we strive to provide positive and helpful service to all our customers, and it seems we fell short in your case.

    Please know that your feedback is important to us, and we will be addressing this issue with our team to ensure improvements are made. If there is anything specific you would like to discuss or if there's a way we can assist you further, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    Group 1 BMW Brighton
  • Rating 5.0
    Helpful and efficient. Good customer service
    Response from Group 1 BMW Brighton
    Dear Shahina,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and efficient. Providing excellent customer service is our top priority, and your feedback is a great testament to the hard work our team puts in every day. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 BMW Brighton.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Friendly efficient service
    Response from Group 1 BMW Brighton
    Dear Stella,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service friendly and efficient. At Group 1 BMW Brighton, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Very good sale service but after sales need improvement I had to keep phoning up to see what was happening
    Response from Group 1 BMW Brighton
    Dear Susan,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you were pleased with the service you received at Group 1 BMW Brighton. Your satisfaction is our top priority, and we are thrilled to have earned a 5-star rating from you.

    We also appreciate your input regarding the communication aspect of your experience. Keeping our customers informed is important to us, and your comments will help us improve in this area. We are committed to ensuring that all our customers are kept up to date throughout their journey with us.

    Thank you once again for your valuable feedback. We look forward to serving you again in the future.

    Best regards,

    Group 1 BMW Brighton
  • Rating 5.0
    Great guy
    Response from Group 1 BMW Brighton
    Hello Graham,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at Group 1 BMW Brighton. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Very good from beginning and throughout the whole process
    Response from Group 1 BMW Brighton
    Hello Elliot,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience from beginning to end with the Motability Scheme at Group 1 BMW Brighton. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 BMW Brighton Team
  • Rating 5.0
    Was a very easy experience
    Response from Group 1 BMW Brighton
    Hello Graham,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very easy experience with us at Group 1 BMW Brighton. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Amazing experience and very very easy
    Response from Group 1 BMW Brighton
    Hello Michael,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an amazing experience and found everything very easy. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    We dealt with just one chap and he sorted everything out. He had excellent knowledge of the scheme.
    Response from Group 1 BMW Brighton
    Hello Majella,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team member and that his knowledge of the Motability Scheme was helpful to you. We strive to provide excellent service to all our customers, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Group 1 BMW Brighton Team
  • Rating 5.0
    Perfect experience, couldn’t fault anything. They always answer all questions and are incredibly professional.
    Response from Group 1 BMW Brighton
    Hello Rachel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a perfect experience with us at Group 1 BMW Brighton. Our team strives to provide professional and comprehensive service, and it's fantastic to know that we were able to answer all your questions to your satisfaction.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you ever have any more questions or need further assistance, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Best regards,
    The Group 1 BMW Brighton Team
  • Rating 5.0
    It was an good Experience
    Response from Group 1 BMW Brighton
    Hello Hadi,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a good experience with us at Group 1 BMW Brighton. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Excellent
    Response from Group 1 BMW Brighton
    Dear Wael,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Group 1 BMW Brighton. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton
  • Rating 5.0
    Very good
    Response from Group 1 BMW Brighton
    Dear Mahbuba,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Group 1 BMW Brighton. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Brighton

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